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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 352

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S
Sridhar G.S.
from Bengaluru, Karnataka
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TDR Process - refund not received

Address:600001
Website:www.irctc.co.in

As per the below details, I have filed a TDR for PNR [protected] on 2nd August, till date I did not get any updates. Details of the TDR filed: Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. TDR Filing Date: 02-Aug-2015 21:28:33 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: SOUTHERN RAILWAY (SR) Registration No:[protected] When can the TDR filed by me processed...
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S
Saurabh Nitish Minz
from Delhi, Delhi
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Tdr status still cr registered, no refund received

Address:New Delhi, Delhi

Transaction ID: [protected]
Train No./Name: 18478/KALINGAUTKALEXP
PNR No [protected]
Date of Journey: 03-Oct-2015
Date Of Boarding: 03-Oct-2015
Date of Booking: 02-Oct-2015
From: H NIZAMUDDIN (NZM) To: RAIGARH (RIG)
Boarding: H NIZAMUDDIN (NZM)
Resv Upto: RAIGARH (RIG)
Quota: TATKAL (CK)
Class: SECOND AC (2A)

TDR Details:

Reason For TDR:...
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P
Pramod Bishnoi
from Delhi, Delhi
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TDR

Address:Sri Ganganagar, Rajasthan, 33502

PNR [protected] 19 सितम्बर 2015 को TDR File किया था अभी तक रिफ़ंड नही मिला रेल आप ने केंसल कि फिर हमारे पेसे क्यो रोकते हो...
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R
Rohit Tiwari1
from Bengaluru, Karnataka
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Tdr refund denied (CR repudiate)

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in/eticketing

Dear Sir/Madam,

There are 2 issues.

1) I have booked 2 tickets from Allahabad JN(ALD) to Bangalore JN (SBC) (SANGHA MITRA 12296) on 21/Sep/2015 for the travel date 17/November/2015.
Out of which, only 1 tickets got confirmed after chart prepared and One was in waiting list after chart prepared.
So out of those two tickets. I had cancelled one ticket 5hr before (21.30 pm on 16/November/2015) before...
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P
Prem Mohnani
from Mumbai, Maharashtra
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Complaining against caterer boy for bad attitude

Address:Ahmedabad, Gujarat, 382340
Website:www.irctc.com

Respected Sir

I Prem Mohnani doing journey with Train name Navjeevan Exps Train no 12655 in Sleeler class with seat no S10 5 to 6 PNR No [protected], [protected]

We sat our seats and your catering boy comes at us for sold Idli Sambar and suddenly Sambhar was throw down in my shoes after that he talked bad words with me and also told me that 'kya kar lega be'

Here is our Cabin also dirty...
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Address:New Delhi, Delhi
Website:www.irctc.co.in

I have booked nagpur to pune ticket in tatkal qouta for 2 passangers on 11/08/2015. Date of journey was 12/08/2015. PNR no. [protected]. Cancellation id- [protected]. TDR filing date-12/08/15. TDR status-CR registered.even after 3 months of filing TDR, i did not get refund amount. TDR was filed due to train cacellation.Kindly refund my money as early as possible.My E mail id is [protected]@gmail.com...
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P
PALANIAPPAN Elakkuvan
from Mumbai, Maharashtra
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Unable to cancel e-ticket using mobile application by filing tdr.

Address:Mumbai City, Maharashtra, 400081
Website:Irctc.co.in

I have booked a ticket using IRCTCMobile application on 19 11 15. The PNR number is [protected]. Travel date is 23 11 15. The reference number is [protected] for 2 persons travelling from Trichy to Chennai. As the chart is prepared though time is there for cancellation of ticket. I have to file TDR which option is unavailable in android application. Pleasetreat this ad ny request and cancel the ticket. Regards Elakkuvan...
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V
Vikas Kumar mathur
from Bengaluru, Karnataka
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Price rate of food

This is vikas one of the passenger of special ac suvidha train. I have covered journey on 20.11.15 train no.00863. My complain is about rate and quantity of the food provided by the catering service. The catering staff are not providing as per railway list. They are also taking rs.100 instead of rs.50 for the lunch. When ask for rate list and item they took a name khan. Please clarify how corruption in railway may remove. Upto which time...
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M
MALLIKARJUNA GUPTA AITHA
from Gurgaon, Haryana
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Seats are available but error message shows no seats payment drop

Address:Kurnool, Andhra Pradesh, 518001

Hi, I tried to book a tatkal ticket from ADONI TO DADAR on[protected]. Every time after the payment is done, an error message is displayed as 'No Seats available. Transaction is dropped'. But I could see there are tickets available. I continued this for five times till the tickets were available, but I could not book the ticket and I received the same error message every time. Money is also debited from my account. I am worried as I could...
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F
fenny mali
from Angamali, Kerala
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Server error

Address:Pathanamthitta, Kerala, 689101
Website:IRCTC

Sir, repeated unsuccessfull attempts were made on[protected] to book round about ticket in the name of Jubin ThomasVarghese through Ethiyad airlines for travel Kuwait to kochi[protected]and Kochi to kuwait[protected]as per the following details a)HDFC credit card of Thomas T Mali 1 transactions at Rs 15268/- Transcation ID NO b)HDFC debit card of Mary Mali 1 transaction at Rs 14961/- Transcation ID NO[protected] The transactions...
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Address:Madurai, Tamil Nadu, 625001
Website:www.irctc.co.in

Hi,

I tried to book a tatkal ticket from Madurai to Chennai on[protected]. Every time after the payment is done, an error message is displayed as 'No Seats available. Transaction is dropped'. But I could see there are tickets available. I continued this for five times till the tickets were available, but I could not book the ticket and I received the same error message every time. Money is also debited from my account....
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A
amit101288
from Kolkata, West Bengal
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Train cancelled but amount not refunded

Address:Ludhiana, Punjab

Sir, I broght a i-ticket from irctc having PNR no [protected] to travel on 09/10/2015 from LUDHIANA to Varansi but the train did not come to Ludhiana and is cancelled. I also file TDR for this but IRCTC did not refund my ticket amount . if the train is cancelled then why passenger will pay for it. what will his fault. plz do something....
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O
o.p.agarwal
from Jabalpur, Madhya Pradesh
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Without generated ticket amount Rs409=15 debited in my a/c

Website:www.irctc

Dear sir one ticket generated from chiplun to mumbai cstm dt[protected] by kokankanya train.but no generated the ticket but 409=15 Ra's debited in my Sib debit card a/c by irctxn no.[protected]. please check the transaction and refund the ammount in our a/c...
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M
Manishpurohit15
from Delhi, Delhi
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No Information conveyed

Address:Ahmedabad, Gujarat, 380015
Website:www.irctctourism.com/TourPackages/RailTour/Special-Dakshin-Darshan-Yatra.html#

Sir, I am Manish Purohit(+91 [protected]). I have booked my IRCTC tour for special dakshin yatra dated 21/11/2015. Till date I have called so many times at IRCTC Ahmedabad office, But there is no confirm information regarding schedule, timing and boarding stations. Our other activies are also dependent on your shedules like Tirupati Devdarshan ticket booking, office leave and others. Aprart of this, I had paid amount of 8200/person...
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A
Arvind Singh Naruka
from Bengaluru, Karnataka
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TDR refund rejected with wrong reason

Address:Jodhpur, Rajasthan, 342010
Website:www.irctc.co.in

Hi Sir/Madam, Below are my ticket details: ***** Ticket Cancellation Details ********** SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] JU DLI 12-Nov-2015 CR Repudiate 12-Nov-2015 17:59:00 HRS ********************************************** TDR Transactions Details Transaction ID: [protected] Train No./Name: 12462/MANDOR EXPRESS PNR No [protected] Date of Journey:...
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D
Dibyendu r
from Kolkata, West Bengal
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Delete my IRCTC account

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in/eticketing/loginHome.jsf

Dear, Sir on 19.11.2015 i create my IRCTC account. but i found it's difficult to use for me, so i request to please delete/deactivated my IRCTC account. My IRCTC user id- Dibyendur, E mail- [protected]@gmail.com and Mobile No-[protected]...
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S
Sunil Kumar Muthyala
from Mumbai, Maharashtra
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TDR filed and no refund received

Website:irctc

Hi, for the below TDR filed did not received any credit, appreciate your attention. TDR was filed because the system did not give enough time to cancel the train ticket and the tickets were wait listed. Transaction ID: [protected] Train No./Name: 17229/SABARI EXPRESS PNR No [protected] Date of Journey: 22-Oct-2015 Date Of Boarding: 22-Oct-2015 Date of Booking: 20-Aug-2015 From: ERNAKULAM TOWN (ERN) To: HYDERABAD DECAN (HYB) Boarding:...
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N
Nidhi Mehrotra
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Lower birth never allotted

Address:Bhopal, Madhya Pradesh
Website:IRCTC

Not sure what is the algorithm logic on IRCTC end while booking railway tickets. Whatever preference you provide, lower berths are never allotted even if you are trying for a senior citizen or female category. We did booking for our parents travelling from Bhopal to Lucknow, Transaction Id: [protected] providing "Lower Berth" preference for both the tickets. IRCTC books Upper and Middle berth in this case. We cancel this ticket. Again...
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S
sarthak_sre
from Srinagar, Jammu and Kashmir
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TDR status showing CR Repudiate against PNR No 8740003334

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in

Dear Sir/Madam,


I had booked a ticket from NDLS to SRE journey date 10 Nov 2015. We cancelled our journey. When we canceled my Ticket on on 10 Nov 2015 on 07:41:53 HRS but I could not canceled there was message showing Chart Prepared At Originating or Previous Remote Location please filed TDR. I had filed the TDR on 10 Nov 2015 07:41:53 HRS with Reason For TDR: Party Could Not Cancel Because Chart Prepared At Originating...
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C
catch57
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund has not been initiated from railway side, TDR filed 2months ago_PNR 4410977548

Address:Pune, Maharashtra, 411012

Hi Team, I have filed TDR on 19th Sept for the ticket(PNR [protected]), and the refund has not been initiated from railway side. Its been two months and still no action is being taken. Please refund asap or give me any contact number to follow up. Thanks & Regards, Sanjeev +91 [protected]...
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