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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 349

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S
sudipta1907
from Chennai, Tamil Nadu
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Not able to view booked ticket

Address:560093

Hi, I have booked three tickets from irctc website but presently I am not able to view any of the tickets. I ham not able to take print out. I have register a complain #2529248 a week back. But till I have not receive a single reply from irctc....
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G
Giriish
from Bengaluru, Karnataka
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Ticket booking

Address:0001

Dear Sir, On 15.12.2015 i made online fee payment for ticket booking for tarana road to HABIBGANJ two times of Rs.50/- through my BANK OF INDIA Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my...
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H
hereajith
from Ajmer, Rajasthan
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Money not refunded

Address:Chennai, Tamil Nadu, 600077

I cancelled my ticket on dec 2, 2015 ...money not refunded in my account till now pnr :[protected]. Transaction id.[protected]. Kindly refund it soon And help line number are not picking the phone.[protected]...
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J
Jyotirling Savle
from Belgaum, Karnataka
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Inadequate refund of cancelled ticket

Address:Bijapur, Karnataka, 586101
Website:www.irctc.com

I had cancelled a confirmed sleeper e ticket more than 48 hr before the scheduled departure. But instead of cancellation charge of Rs.60/- ; Rs.120/- has been deducted & Rs.95/- refunded. Details are as follows. Transaction ID: [protected], PNR No [protected], Train No./Name:51029/ BB BJP FAST PASS, Date of Journey: 13-Dec-2015, Date Of Boarding: 13-Dec-2015, Class: SLEEPER CLASS (SL) From: MUMBAI CST (CSTM) To:...
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H
hiitsvinod
from Jamshedpur, Jharkhand
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Refund not received for cancelled tickets

Address:Kolkata, West Bengal, 700071
Website:www.irctc.co.in

Date of incident: 04/12/15 Transaction reference : [protected] Cancellation ID : [protected] Cancellation Date : 05/12/15 I have cancelled my train ticket due train cancel. In the website it is showing amount refund but the amount is not credited in my account. Request for the refund....
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V
Vikascheed
from Arcot, Tamil Nadu
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Regarding coach chair car for first class passages

Address:508377

Yesterday I had been booked a ticket from ahmedabad to bombay for first class you charged 906.00 for me for the class first class and given a chair car coach in this also general public also allowing and charged more than ac chair car train no 19012 gujarat express...
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V
vicky 103
from Shimla, Himachal Pradesh
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Cleaning coach with bathroom

Address:New Delhi, Delhi

Dr sir, railway complaint about that railway birth is very dirty polluted in coach and bathroom so please clean coach and bathroom.all passengers are very problem to use that bathroom Kindly please help them. thanks allot vicky rana...
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Address:600053

The vendor in train No. 12967 selling tea and coffee at Rs. 10/cup. Which is 43% more than the pricrbed by irctcb quality and quatity also bad The sellers are miss behave with the passenger who question the price. I am traveling in this traij regularly. My PNR NO-[protected]- seat No. 36 of S6. The vendor is meals on wheel....
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N
Nikita712
from Kolkata, West Bengal
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Refund against tdr

Pnr- [protected] I have filed a tdr against this pnr on 6th nov because of rescheduling of train.i have emailed many a times to irctc but they reply that they have not received any refund til date from zonal officer.it has been a month till now i hv not received my refund. Even irctc customer care is not answering calls...
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G
goutam026
from Bankura, West Bengal
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Payment not received from bank for failed irctc transaction

Address:Bankura, West Bengal, 722101
Website:www.irctc.co.in

Here, there r another 3 cases of not getting refund for irctc failed transaction.Here the messege is showing as "settelement failed"& "Payment not received from bank".Please look into the matter. The transc. id, amount & bank name are listed below: 1)[protected] - 492 boi 2)[protected] - 492 boi 3)[protected] - 582 boi...
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G
goutam026
from Bankura, West Bengal
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Payment not received from bank for failed irctc transaction

Address:Bankura, West Bengal, 722101
Website:www.irctc.co.in

Here, there r 4 cases of not getting refund for irctc failed transaction.Here the messege is showing as "settelement failed"& "Payment not received from bank".Please look into the matter. The transc. id, amount & bank name are listed below: 1)[protected] - 472 axis bank 2)[protected] - 582 axis 3)[protected] -1245 axis 4)[protected] - 472 boi...
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A
arvindpreshan
from Mumbai, Maharashtra
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Room reservation was not cancelled

Address:91
Website:irctc.co.in

I had booked online 03 AC dormitory at Katra Guest House for 07.11.2015 date in view of our family trip planned for Maa Vaishno Devi with an advance payment of Rs. 4356. Booking details are: IRCTC Guest House, Katra Transaction ID - [protected] and hotel confirmation id [protected] Date of booking - 04.10.2015 on 31.10.2015, I tried to cancel the reservation online as per the procedure mentioned but the website not supported the cancellation....
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N
Neerajkumar1992
from Mumbai, Maharashtra
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Ticket not booked but amount has been deducted from my account

Address:Pune, Maharashtra, 412207
Website:irctc

Dear Sir, I have booked two tickets one by one on irctc website on 12th Dec 2015 and payment was done by ATM debit card of Bank of India.As ticket was not booked from pune to hatia but amount of Rs 1796 was debited from my account.I have mail thricr to irctc regarding this issue but no reply or action has been taken yet to resolve my problem.kindly see into this matter and solve it as soon as possible. Contact Number-[protected]...
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K
krish250392
from Pune, Maharashtra
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Refund for E-Ticket

Hi, I have booked an E-ticket from Pune to indore in special train which ran from Pune on 6 Nov-2015. I have booked and AC Chair car ticket but the train was not having any AC chair car coaches and all AC chair car coaches were converted to second sitting coaches so I traveled through that. We were told that we have to file a TDR for the refund which I did on 7 nov -2015. I also got a receipt from TT regarding the travel class changed. But...
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P
priyabhanu
from Mumbai, Maharashtra
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TDR status repudiated

I had booked a ticket from Mangalore to Delhi in Rajdhani Express(12431) with PNR [protected] (date of journey[protected], general quota, 3AC, Ticket amount rs.3075). But due to some personal issues i was unable to travel and i filed a TDR against my confirmed reservation with cancellation id [protected] on[protected] by the reason: Passenger Not Travelled. I can file a TDR within 30 days but the status of my TDR complaint has been repudiated...
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A
arihantnahar
from Darwha, Maharashtra
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Non delivery of sub standard delivery of food

Address:Uttar Dinajpur, West Bengal, 733201
Website:Www.consumerscomplaints.in

Sir i am travelling in train no 12424 which departed from delhi on 10.12.15 . The said train is late by 6 hrs and since by the time we reach guwahati its near 11 and hence was supposed to jave dinner from irctc. But they are only providing the meal to passengers travelling ahead to guwahati. As per rules even passengers travelling till guwahati are supposed to receive full meal but the attenders deneied the same. And even when we call the...
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Address:Jagatsinghpur, Odisha, 754159
Website:www.irctc.co.in

Dear Sir / Madam I booked ticket from Bhubaneshwar to Secunderabad having PNR no. [protected] on 20th June 2015 and my travel date was 18th October 2015. The tickets I booked were in 3rd AC but due to some unnatural reasons I had to travel in Sleeper Coach with my family and even the tickets were not in same berth. I request you kindly consider the matter in a positive way and refund the amount accordingly. Please be noted that...
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N
neha1008
from Delhi, Delhi
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Delay in trains

Address:New Delhi, Delhi, 110002
Website:irctc.co.in

This case is against train Duranto Express from Allahabad to Delhi on 8th Dec. The train which is non stop train became a passenger train and was late by nearly 7 hours, reason which irctc says is fog, but there was no fog. Train reached Aligarh around 9:30am and it took 4 hours to reach Delhi, because of which we missed our office and had to go for salary deduction. We seriously don't understand how can such super-fast trains be delayed...
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M
moulali1947
from Nellore, Andhra Pradesh
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Money refund

Address:500010

I have cancelled the ticket due the passenger not travelling & filed a TDR it's almost a couple of months till now the status is CR registered .when will the money will be refunded...?...
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S
shlsid
from Mumbai, Maharashtra
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No cancellation and no return of ticket

Website:www.irctc.co.in

PNR no. - [protected] I booked a tatkal ticket in A/C 2 tier from IRCTC website The scheduled arrival of train was 21:00 hrs on[protected] But the train arrived 6hrs late So i decided to cancel my trip In the morning i cancelled the ticket But i did not get the refund After some days i went to a nearby station to ask about cancelling and refund but the person answered that i should cancelled it in the night itself Now the thing how...
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