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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Mar 19, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 378

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K
kundan2ku
from Delhi, Delhi
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fradulent usage of mobile no during ticket reservation

Address:New Delhi, Delhi

I Kundan kumar( m. no [protected]) hv recevied two sms from DM IRSMSA on 23rd May and 15th June for ticket confirmation alerts for Pnr no [protected] and pnr No [protected] respectively. i hv not booked any ticket covered under above PNR nos.Today i met the Pax Sri Ram Babu ([protected]) and his wife who were travelling under PNR No. [protected] by Rajdhani Express No.12435 coach-A1 at 31 and 32 at New Delhi station who told me that this ticket...
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S
singhprabhat0361
from Mumbai, Maharashtra
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payment not received for failed booking of Ticket

Address:Kamrup Metropolitan, Assam

Request for Refund: I have booked a Ticket on 15 June at 10:21:33 by 12514 GHY/SC EXP under Transaction ID: [protected] and paid the money via Internet Banking of Bank Of Baroda for Rs 862.80. But Prior to that in my previous attempt I to book the same ticket & the same amount was deducted from my account(Rs 862.80) though it was not booked, and was not returned back to my account till now. Therefore I request your honour kindly to...
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Address:New Delhi, Delhi

Dear Sir/Ma'am, I'm Ashish Chakravarty. Currently facing issues to re-register myself through an old mobile no.(which is in usage from a long time also) but facing challenges since my email ID has been deactivated from your portal due to non-usage of the same for long back, however, my mobile no.-(+91)-[protected] is still registered in your database. Due to this situation, I'm unable to book my tickets through your IRCTC portal now a...
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K
kachipa
from Chennai, Tamil Nadu
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NON WORKING OFA/C IN 12671 THE NILGIRI EXPRESS ON NON WORKING OF A/C

Address:Chennai, Tamil Nadu

YOUR LETTER NO SA/G.50/2015-16/MAY/349 DT 05/06/15 GRIEVANCE REF NO 531050 DT 06/05/15 I RECEIVED A LETTER FROM YOUR SALEM PUG GRI CELL ONLY ON 10/06/15 AND THEY HAVE STATED THAT THEY HAVE FORWARDED MY LETTER TO ADDITIONAL DIVISIONAL RAILWAY MANAGER S.R CHENNAI DIVISION, SINCE THE MAINTENANCE IS ONLY CHENNAI, AFTER ONE MONTH.IS THIS THE WAY YOU HANDLE YOUR COMPLAINTS, IF I DONN"T GET MY REPLY IMMEDIATILY, I AM GOING TO SEND A MAIL TO...
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dmpatel51
from Mumbai, Maharashtra
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refund of rail ticket on cancellation of Train

Address:Mumbai City, Maharashtra

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternative arrangements causing lot of inconvenience. i was told that the refund will be paid automaticallyas it happens in case of W/L e-ticket not getting confirmed. Booked ticket detail are as follows. PNR No [protected], Tra. ID [protected], Train No 12931, Dt. of booking 15.5.15 Dt of Journy 16.5.15, Tatkal ticket, No of Passangers...
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K
kuchhu
from Agra, Uttar Pradesh
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Refund waiting from March 2015

Address:Jammu, Jammu and Kashmir

I have filed TDR against PNR NO [protected] on 23rd Mar 2015.Train was delayed by more than 3 hrs but still i am waiting for refund.Request you to kindly provide current status of refund. Please include ticket ID: [IRCTC #1229908]...
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A
athem
from Bengaluru, Karnataka
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account debited ticket not issued

Address:Shimoga, Karnataka

Date of Booking :14.06.2015 station from : rajahmundry to tirupathi seshadri express : Date of Journey : 22.07.2015 iii A C AMOUNT : 920.60 PAISE ERROR MESSAGE : UNABLE TO AUTHORISE TRANSACTION ID------- ACCOUNT CHEQUE REF NO:[protected]: KINDLY CREDIT THE AMOUNT TO MY ACCOUNT WITH LAKSHMI VILAS BANK SHIMOGA...
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A
ashokrdl
from Meerut, Uttar Pradesh
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ticket payment refund

Address:Lucknow, Uttar Pradesh

Dear sir Sir i am ashok chaturvedi my train was lucknow to anand vihar date 31may 2015 but train was cancelled than i am tdr file filled but fund not returned in may account till date. Train no 04403 Lko-anvt PNR - [protected] transaction id- [protected] Complen Refrence id-[protected] Please help me and refund my payment...
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S
sivaonview
from Hyderabad, Andhra Pradesh
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Food poison

Address:Hyderabad, Andhra Pradesh

On 16th June at early hours(7:00 AM), I reached Secunderabad station along with my wife and thought of having breakfast(IDLY) inside station. There is only one food court is in station, we both had taken idly. After taking a bite, my wife felt something awkward and left the remaining. However, I had 2 more bites and left eveything. We felt bad about this, since the IRCTC which is very good for catering and tourism is providing such a cheap...
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A
Ajeet Kumar chandi
from Delhi, Delhi
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TDR MONEY REFUND

Address:Gaya, Bihar

dear Sir, It is inform that your request for refund against PNR Number [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", has been received and the Reference No for this is :[protected]. above matter written mail from irctc process TDR . but no money return. please closed the issues as soon as possible....
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S
surya08sec
from Kolkata, West Bengal
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ticket cancelled but money not refunded

Address:Khordha, Odisha

sir/madam i had cancelled my ticket pnr no-[protected] on21st may 2015 but i did not receive my refunded money Rs.8000 into my corporation bank account. so i request you to refund my money with regards surya prakash sitha ph no-[protected]...
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K
kanwar dutt
from Halol, Gujarat
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not received refund

sir i had cancelled a ticket pnr no . [protected] on 10 jun 15. the amount of ticket was 510 rupees. while cancelling ticket deduction was 95 rupees but i have received only 370 rupees that also has not come in my account. pls check the issue refund 510-95= 415 rupees in my account....
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Address:Jaipur, Rajasthan

Dear sir, With ref. to aboveIt is regretfull I have still not received refund of fare for online booked ticket PNR no[protected], Train no12404 Doj31-05-15, which was cancelled by Railway itself, Fare Rs440, sc22.47+PG CHGS Mahesh chandra sharma, Jaipur M.N.[protected]...
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S
Saurabh Daripa
from Chennai, Tamil Nadu
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train cancelled and money not refunded

Address:New Delhi, Delhi

Train no 12873 was cancelIed on 1 June 2015 but my money was not refunded., Transaction ID: [protected] PNR No [protected] Train No./Name: 12873 / JHARKHAND S J EX Date of Journey: 01-Jun-2015 Date Of Boarding: 01-Jun-2015 Class: THIRD AC (3A) From: RANCHI (RNC) To: ANAND VIHAR TRM (ANVT) Boarding: RANCHI (RNC) Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Ticket Type: E-ticket KINDLY TAKE MY CASE IN ACCOUNT AND UPDATED...
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Address:Ahmedabad, Gujarat

TRAIN :09412, DOJ:29-05-15, SL, PNBE-ADI, Dep:20:30, ANISH JHA+1, S2 55, S2 56, Fare:4600, SC:22.47+PG CHGS. I and my sister were stuck in Nepal earthquake in Kathmandu. We somehow managed to reach patna station and the train was cancelled without any info. The TTE told the amount will be credited to your account. Nothing received till date. Please help....
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A
Apurva127
from Jalandhar, Punjab
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Non availability of bedding

Pnr : [protected] Train number: 15667 I, along with my family boarded from NJP railway station .there was no bedding provided to us(4 passengers in AC 2 tier coach, A1. On asking for bedding, the staff member gave us used sheets. We denied. He said I don't have any.on complaining to the TT, he also gave the same reply This is not the way to deal with passengers .We paid for the services yet no service is being provided to us. Please take...
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N
n7in
from Gurgaon, Haryana
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No refund on cancellation of train

Address:Vadodara, Gujarat

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternate arrangements causing lot of inconvenience. I was told that the refund will be paid automatically as it happens in case of W/L e-ticket not getting confirmed. Booked Ticket details are as follows. Booked Ticket History Last Transaction Detail Transaction ID: [protected] PNR No [protected] Train No./Name: 12910 / BDTS GARIB...
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H
HARISH PILLAI
from Mumbai, Maharashtra
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TDR filed not yet refunded

TDR filed not yet refunded I have been registered TDR on 1st juneThe details are as follows Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. TDR Filing Date: 01-Jun-2015 23:03:38 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: WESTERN RAILWAY (WR) Registration No: MWR080615W11877 Till now I didn't received any reply or cash credited in to my account Please advice...
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P
punitkumarkhatri
from Jodhpur, Rajasthan
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TDR Status showing CR Registered but amount is not yet refunded.

Address:Bikaner, Rajasthan

Kindly advise if i will get refund amount and when. Transaction ID: [protected] Train No./Name: 14888/BARMER KLK EXP PNR No [protected] Date of Journey: 27-May-2015 Date Of Boarding: 27-May-2015 Date of Booking: 24-May-2015 From: BIKANER JN (BKN) To: CHANDIGARH (CDG) Boarding: BIKANER JN (BKN) Resv Upto: CHANDIGARH (CDG) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount:1780.0 Ticket Type:E-ticket Passengers Details Name Age Gender Status Coach...
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shaik inthiyaz
from Surat, Gujarat
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how can i get refund ?

Address:Visakhapatnam, Andhra Pradesh

i have booked train ticket in tatkal quota from vskp to tpty on[protected] in my bank account amount will be deducted but ticket not conformed .i complainted bank they r telling its irctc problem u give complain to irctc can u refund my amount to my account my account number [protected] name shaik inthiyaz i did not get any message for deducting money but amount gone 512 rupees this is ref number [protected]IG0AELAZY9 TRANSFER TO...
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