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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 379

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R
raju1976
from Mumbai, Maharashtra
Jun 21, 2015
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Date. 24may2015 pnr no [protected] transaction I'd [protected], pnr no [protected], transaction I'd [protected] details of two now. Of tickets cancelled by railway due to cancellation of train due to gurjar andolan on auto.but refund have not given yet on my account
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    kndas
    from Mumbai, Maharashtra
    Jun 21, 2015
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    Address: Krishnagiri, Tamil Nadu

    Dear Sir/Madam, My Ticket No.92915678, PNR No.[protected]. Date of Journey is 17.10.2015. Train No.12864. Ticket Booking Time 8.01 AM as per print in the ticket. I was the first person in the line.I got the ticket with waiting list of WL47, 48, 49. How it possible ? I want explanation . I think it is a internal corruption in the Rail department. I want Confirm ticket. Otherwise I am bound to FIR or notice to Rail Minister.
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      Rohan bhai
      from Chandigarh, Chandigarh
      Jun 20, 2015
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      Address: Kanpur, Uttar Pradesh

      I Rohan Mishra passenger of northeast exp. Is critically dealing with cleanliness in B1 coach and no one of either staff is taking methods to get through problem instead wasting time .There are cockroaches all over the coach I will be highly obliged if action will be taken with immediate affect
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        V
        Venkataramana Rao
        from Rajahmundry, Andhra Pradesh
        Jun 20, 2015
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        Address: East Godavari, Andhra Pradesh

        Sir, I have reserved my tickets-3 no. from Secunderabad to Kakinada for date 23.06.2015 from my irctc id: svr6433. But i am unable to log in to my irctc id for cancellation of the said tickets. Kindly suggest me the way to log in to my irctc id: svr6433 which enable me to cancel my tickets. otherwise i will loose my money unnecessarily. Thanking you, S.Venkata Ramana Rao
        +1 photos
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          T
          themaplemunch
          from Panchkula, Haryana
          Jun 20, 2015
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          Address: Chandigarh, Punjab

          i booked a ticket for my mother on the 2nd of june Transaction ID: [protected] PNR No [protected] Train No./Name: 14606 / GARIB RATH EXP Date of Journey: 03-Jun-2015 Date Of Boarding: 03-Jun-2015 Class: THIRD AC (3A) From: CHANDIGARH (CDG) To: KASHIPUR (KPV) Boarding: CHANDIGARH (CDG) Resv Upto: KASHIPUR (KPV) Quota: GENERAL (GN) Ticket Type: E-ticket sumit kumar [protected] refund awaited soon.
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            V
            viswanad1985
            Jun 20, 2015
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            Address: Bangalore, Karnataka

            I am Kasi viswanadh and i travel frequently in sheshadri express. Everyday, unreserved passengers enter in to reservation coaches in sheshadri express (17210) at Bangarpet, Karnataka. They sits wherever they want, they behave very rash with other passengers who are reserved. TC doesn't come to coaches after Bangarpet even if we complaint. If we ask them, they always ready to beat reserved passengers. They have beaten me last 16th June 2015 while i was travelling to Bangalore from Kakinada (PNR No: [protected]). We are struggling a lot in reservation coaches because o[censored]nreserved passengers enters in to reservation coaches. I have complaint the same to RPF and Station master on same day but no action taken. Kindly restrict unreserved passengers enters into reservation coaches. Regards, Kasiviswanadham.K
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              P
              pragya rama
              Jun 20, 2015
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              Address: New Delhi, Delhi

              my userid is pragya10ap i have booked a tatkal ticket on 19th june 2015 its pnr number [protected] in DELHI- JAISALMER EXPRESS. According to the new policy i should have got the refund on my booked amount rs.1535 but i havent got any refund kindly initiate it
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                A
                AvatarG
                from Chennai, Tamil Nadu
                Jun 20, 2015
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                Address: Bangalore, Karnataka

                Although The money has debited from my bank account TWICE the transaction For the Booking Details Of Transaction ID: [protected] Has been Not Booked, I have to depart within 2Days so I kindly request to investigate IMMEDIATLEY or tell us the RIGHT suggestion. Second Booking [protected] Twice it failed I kindly suggest all Travellers to not BOOK AT IRCTC as there as many NEGATIVES regarding booking.
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                  P
                  pushkar bhirud
                  from Calicut, Kerala
                  Jun 20, 2015
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                  Sir, I booked ticket from www.irctc.co.in from KYN to JL Transcation id is [protected], Pnr No is [protected], TRain Name 12139 / SEWAGRAM EXP, Boarding 20th June 2015, 3 AC. Sir from 2.30 pm we are in Kalyan Station, but there are no announcement about changes in train, After 1 hour they announced that Sevagram express start from Igatpuri. not from Kalyan, So please refund my all money Rs 2025.6 as soon as possible.
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                    J
                    jaypalsinh15
                    Jun 20, 2015
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                    Address: Surat, Gujarat

                    I had booked ticket online from delhi to surat train num 19020.pnr [protected] doj 6june.transection done online on 30/5/2015 frpm banknof baroda.ticket was not confirmed and automatically cancelled.still I didnt got my refund..pleas do needful.ph num . [protected]
                    +1 photos
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                    sir on 26 june my train was cancel. PNR NO. [protected].train no. 12172.am from dehradun and boarding at haridwar .when i reached haridwar station i found train was cancelled.train timing is 7'o clock evening. i asked to station master how i get my refund he told me automatically comes in yr account. no mesage i got from indian railway what to do for that. i am wating for some days but when it wont comes i called to customer care he told me u have to do cancel ticket within 72 hrs. sir tell how is it possible for me. on 27 moring i got tatkal ticket . of 28 june nxt day i went to delhi. whole day am travelling at 9 i have train nxt day i reached bhusawal train get late. i reached at night 10 o clock. again am travelling for aurangabad nxt day moning. eveytime time iam travelling, i dont have a laptop aur fast intrenet connection. how can i do this. even there is no network. during journey. how is it posssible for me to cancel the ticket. and also they didnt inform me wht to do. they cancel my train i dint cancel so its irctc resposibility. to refund me. but they told u have to fill TDR within 72 hours. its my money and i want it back i have to fill application ? sir/ madam please help me to refund my money back. thanking you.
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                      A
                      arshkhanna1
                      from Mohali, Punjab
                      Jun 20, 2015
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                      Address: Agra, Uttar Pradesh

                      I booked one train ticket in tatkal in 3 AC in train no. 12308 ( Jodhpur - Howrah ) ( PNR. No. [protected] ) for journey on 29th may 2015. Before one day of journey i got a message from IRCTC that this train has been cancelled by railways so please cancel your ticket. After cancellation i got the message that no amount will be refund. In this case i got the message from irctc only so kindly provide me my fund of Rs. 1204.94. I am having the messages.
                      +1 photos
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                      Refund should be done as soon as possible regarding mentioned complain.
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                        R
                        rahulkastwar
                        from Guna, Madhya Pradesh
                        Jun 20, 2015
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                        Address: Durg, Chhattisgarh

                        With reference to the subject PNR number i would like to know you that i filled my TDR vide Transaction ID:[protected] and Cancellation ID:[protected]on dated 31.04.2015 at16:49:57 HRS but unfortunately that has been rejected from railway with the reason of:Invalid TDR Timestmap : RAC/WL. Now i would like to know you that the day (31.05.2015) train 18238 Chhattisgarh Express was running almost 2:30 hours late from schedule time and it arrived at Jhansi (my boarding station) approximately on 16:15 HRS. As per the rule we have to filled TDR within two hours from the train actual departure time and i filled my TDR within the time than why it has been rejected from railway? and why thay are not refunding my amount. even one of my passenger's ticket was W/L so they have to refund at least that amount to me. My Details are: PNR No:[protected] Transaction ID:[protected] Cancellation ID:[protected]
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                          neer_gem85
                          from Mumbai, Maharashtra
                          Jun 20, 2015
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                          Address: Mumbai City, Maharashtra

                          Today when i tried tatkal online booking through irctc, all the seats r vanished within a 1 minute. After every few seconds system logs out giving error as enquiry limit is exceeded. How can there be limit for enquiry?? Heard lots of improvement done in site by government but i dont get a feel of it anywhere. Captcha provided during login is so difficult to understand that it delays ur login into site and during that time all the seats are full.
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                            S
                            Sumi c
                            Jun 19, 2015
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                            Address: New Delhi, Delhi

                            I hv 1 patient travelling with me who is also senior citizen, i choose option 2 lower birth, but they donot provide even single birth, how my patient travel in uper birth who is a operation patient, My pnr no is [protected] Train no 12488
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                              vipan40
                              from Chandigarh, Chandigarh
                              Jun 19, 2015
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                              Address: Panchkula, Haryana

                              during travelling it is observed that trains are being stopped at the remote areas in the name of that the track is not clear. on 18.06.15, i travelled train no.12397 pnr no.[protected]. mahabodhi express. there were 500 passengers in that boggy, mostly withouy reservation. teh train was delaed by 5 hrs.full day lost.the train was running like elephant no one cared.msotly the train was stopped in jungle app.min one hour each. too horible.
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                                Z
                                zahee65
                                Jun 19, 2015
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                                Address: Bangalore, Karnataka

                                I tried booking my train ticket for me and my family on IRCTC. They have this new option where we can select to book only if we get confirmed lower birth, I selected that, but they deduct the money from my account and then show that the lower birth is not available! They give the option to continue or cancel, I cancelled here and the transaction failed but my money is deducted and will now be refunded after 3-4 days! I did this 3 times as I desperately needed to book tickets and needed a lower birth for my father, but due to this problem I ended up with Rs 35000 stuck with IRCTC and still no ticket booked. And now I didn't have any further money to make the booking! This is the dumbest payment method available on a website. How can you deduct the money then show the availability of the seats!
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                                  Shailesh K SIngh
                                  from New Delhi, Delhi
                                  Jun 19, 2015
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                                  Address: New Delhi, Delhi

                                  I booked ticket for my wife and father for ANVT GKP Special train 05027, PNR No. [protected]-scheduled on 17.06.2015. While booking there was option to fill food category whether Veg or Non- Veg. I applied for Non-Veg. While boarding on train at 20.55 on 17.06.2015, it was announced that no dinner will be provided at night. Food will be provided tomorrow and tomorrow morning they provide sandwhich with tea. I fail to understand if they are charging triple times the fare and also in writing saying that we will provide food than why such mischievious act on the part of catering. Govt. is trying to fool us. I request you to please refund the catering chrges levied to me as there was deficiency in services from your part. Thanks Regards Shailesh SIngh [protected]
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                                    AshwaniYadav
                                    Jun 19, 2015
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                                    Address: New Delhi, Delhi

                                    Hi Team, I was trying to get the tatkal tickets.But my 2 transaction get failed after deduction of money from my account.I am trying to all the consumer number you have provided over the internet but no one is picking up the phone.Please tell me how much time will it take to get my money back for those failed transcations. Is there any deduction made from IRCTC on this ? Transcation ID:[protected] and [protected]
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                                      Priti Rai
                                      from Delhi, Delhi
                                      Jun 23, 2015
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                                      Address: Aizawl, Mizoram

                                      ticket detail. 1.pnr no.[protected], train.12311, doj:08-04-15, 2A, HWH-MGS, Dep;19:40, PritiRai, A3 20, 1430, sc 22.47+PGCHGS 2. Varanasi to HWH, Date 24.04.15, PNR.[protected], Priti Rai, shiv kumar rai, Neeti rai, i want to request a refund for my university because i am Assistant Professor in Mizoram University i need the old ticket for claiming Home Town LTC so you please send me ticket very soon.
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                                        gopal.khandelwal2007
                                        from Chennai, Tamil Nadu
                                        Jun 19, 2015
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                                        Address: Howrah, West Bengal

                                        Dear Sir, Train arrived on 04.06.2015 at 02 a.m (morning) at jaipur and TDR filed early morning at 06:41 a.m sharp in the morning. So suggest me how can a passeng file TDR with 02 hrs from train departure time. The distance from station to residense is about 1:30 hrs and for E Ticket TDR can be filled through online and the same can be possible when I used Net Connection always even at station also (As per your guideline) . Atleast in late night train or early morning train you should observed how passenger can file TDS within 02 hrs. Kindly look into the matter and do the needful at your end.
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