Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Last updated Apr 21, 2024
Complaints 10797
Resolved
1834
Unresolved
8963
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 393

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vgoel36
from Sikar, Rajasthan
Dec 8, 2021
This thread was updated on Dec 8, 2021
Report
Copy

bad train maintenance(north east express train no 12505)

Address:Allahabad, Uttar Pradesh

PNR no [protected] travelling from new jalpaiguri to allahahad on 6th may 2015. class AC2 berth no 19, 20, 21, 22 There were cockroaches and rats in the cabin. All over dirty. No reading light was functioning. hand towels were not given. While train was crossing through bihar, private vendors rushed in the compartment every 5 minutes. Inspite of pantry car, unbranded mineral water was sold instead of rail neer. No complaint book was...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
R
rupeshc
from Bengaluru, Karnataka
Report
Copy

TDR Refund issue

Address:Bangalore, Karnataka

Date of Journey is 8th-Apr-15 and TDR Filed on 7th-Apr-15 (I was not able to cancel the ticket as Chart prepared at Source ). Train cancelled 1 day prior to date of journey. I have not traveled on this date then how come you people shows that I have traveled. Attached are the proofs which shows that your system is wrong and you train management is so corrupt. Change the system!!! I hope You will reply to the mail if you can understand...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghumanee
from Silvassa, Dadra and Nagar Haveli
Report
Copy

Tatkal tickets booking problem

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Dear IRCTC Team No doubt online ticket booking is very good option to save time and easy to get tickets. But now days we have and many peoples are facing problem who try to get online Tatkal. But that time irctc web site not permitted to book tickets due to shows error on booking page.after few mints it's will open but that time all the trains tatkal availabilities are shows wait list . This is not a technical problems it is may...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dsawant96
from Bengaluru, Karnataka
Report
Copy

Payment deducted but ticket not booked

Address:Mumbai City, Maharashtra

I tried to book tatkal ticket on 10th may of Konkankanya Express. I got error as "Payment Rejected from bank " but money got deducted from my bank account and ticket not booked. So please refund my money. Transaction ID : [protected] UserID : dsawant96...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEVNATH104172
from Guwahati, Assam
Report
Copy

tatkal ticket booking problem

Address:Raigarh, Chhattisgarh

Dear IRCTC, For the past 12 days I am trying to book tatkal ticket online and I am getting the same error "This site is currently unreachable. Please try after some time", even though I sharply login into the site at 10:00. On first day I thought it might be some server issue which your technical team will resolve in an hour or so (being crucial issue). But for the continuous 12 days I am getting the same error.why exactly 10am on time of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
janimaan
from Chennai, Tamil Nadu
Report
Copy

Refund of wrongly deducted amount of Rs.4116 twice.

Address:Chennai, Tamil Nadu

I have tried to book tickets from Guruvayoor to Chennai on 07.05.2015 through irctc website for travel on 10.05.2015. . The amount of Rs.4116/- has been wrongly deducted twice (i.e Rs.8232/-) from my SBI A/c No.[protected], Chennai, but after making debit card payment the status displayed is that "Error, No seats found". The transactions nos. are[protected] and[protected] respectively. Finally it was successful during the third time by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek bhargava 37
from Warangal, Telangana
Report
Copy

FAILURE OF REFUND

Address:Hyderabad, Andhra Pradesh

DEAR IRCTC, I HAVE BOOKED A TICKET FROM SECUNDERABAD JN (SC) TO RAJAHMUNDRY(RJY) ON[protected] AND THE TRANSACTION ID IS [protected]. WHICH IS A FAILURE PLEASE REFUND THE MONEY BACK TO MY ACCOUNT. THANKS, BHARGAVA....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uk_gupta1960
from Delhi, Delhi
Report
Copy

Error while booking ticket

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I was trying to book Tatkal ticket online. Firstly, i got error showing site is unreachable, please contact after sometime. Finally, i got error saying you are not authorized to more than 2 tickets per IP address but i haven't book any tickets & also i was trying to book only 1 ticket. This is happening because our IRCTC system doesn't want to remove bribe culture. I know this mail is not going to make any improvement in our...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mishrabrot
from Hyderabad, Telangana
Report
Copy

Non refund of money on Canceled tickets

Address:New Delhi, Delhi

Hello sir, I am Gyan dev bachchan and my complaint is that i booked 3 tickets on 8/5/2015, whose details are as below: Transaction ID: [protected] Train No./ Name: 12204/SHC GARIB RATH Date of Booking: 08-May-2015 Date of Journey: 09-May-2015 Date Of Boarding: 09-May-2015 Date of Arrival: 10-May-2015 From: NEW DELHI (NDLS) To: SAHARSA JN (SHC) Boarding At: NEW DELHI (NDLS) Resv Upto: SAHARSA JN (SHC) Quota: TATKAL (CK) Class: CHAIR...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adity61
from Mumbai, Maharashtra
Report
Copy

IRCTC - "This site is currently unreachable"

Address:New Delhi, Delhi

When I am trying to book the tatkal ticket for past 7 days, from ndls to pnbe getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking .So please take serious action on this issue at the earliest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
O Raghava
from Kavali, Andhra Pradesh
Report
Copy

Refunding the amount

I have tried for reservation through Tatkal on 8th of this month from Ongole to Hyderabad. But it failed due to some reasons. But I have been charged Rs.1237.47 twice. But still the amount is not refunded from you. Take proper action regarding my complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Meharsairam Pulipati
from VIJAYAWADA, Andhra Pradesh
Report
Copy

tdr status

Address:Krishna, Andhra Pradesh

i booked a ticket on[protected] from vijayawada to kolkata and Date Of Journey is:15-Oct-2014 the train was late mare than 6 hours i file tdr on 15-oct-2015 and i called to coustmer care and tell this complaint they tell full amount was refunded with in 3 months after three months i called to coustmer care they are telling same story the tdr is in process after 6 months 15 days means 30-apirl-2015 the TDR was Repudiate ticket fare-8700 i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PURUSbOV
from Delhi, Delhi
Report
Copy

NON RECEIPT OF TATKAL CANCELLED FARE

Address:Sambalpur, Odisha

Sir, I have not yet received tatkal ticket fare till date. PNR No [protected] tatkal ticket book in 12836 YPR Hatia Exp for 22 Apr 2015 in Class-3AC. Waiting List tatkal tickets berth not allotted and automatically cancelled but refund amount a sum of Rs 3804.94 not yet refunded to my account. Please refund the fare at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Raj Thakur
from Mumbai, Maharashtra
Report
Copy

Server Hung

Address:Pune, Maharashtra

Agents are able to login and book the ticket and is the quota for the agent is grater that what it is for common login I was booking a ticket from pune to Hyderabad but at the time of booking the sever hung later once logging it give me an error for attempts has been exceeded I know some agent they guarantee you the tickets and they have developed a script,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshjmehta
from Mumbai, Maharashtra
Report
Copy

PREMIUM TATKAL QUOTA

Address:Mumbai City, Maharashtra

I booked tickets today using Premium Tatkal since Tatkal Quota gave the error 'The server is unreachable at the moment'(This seems to be a trick to lure people in buying Premium Tatkal tickets). I had a very bad experience with this, since while booking the ticket fare was shown to be Rs. 530 with the message shown below as follows: 'Dynamic charges applicable'(IN VERY SMALL FONT). First of all, people are in hurry to buy Tatkal tickets,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshjmehta
from Mumbai, Maharashtra
Report
Copy

PREMIUM TATKAL QUOTA

Address:Mumbai City, Maharashtra

I booked tickets today using the Premium Tatkal Quota since Tatkal Quota was showing 'The server is unreachable at the moment'(This seems to be a trick to lure people to buy Premium Tatkal tickets). This was a very bad experience since while booking the ticket, fare was shown as Rs.530, with red print written below it that dynamic charges will be applicable(IN VERY SMALL FONT). This is cheating, since we have to book the tickets in a hurry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrasekhar A
from Tirupati, Andhra Pradesh
Report
Copy

Problem facing while tatkal ticket booking

Address:Hyderabad, Andhra Pradesh

Irctc is a very good site but not at useful when required. Today I was trying to book ticket but it is in vain. when i click on class to book ticket from the listed trains, instead of displaying avalaible tickets, it is displaying Error: " page cannot be reached now please try after some time" this continued for 15 mins. i tried all the options but in vain. they are charging all the applicable taxes, trasaction charges and every thing but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan

While Booking tickets from IRCTC, Money deducted from bank acount, but tickets not booked My name is Parag Bhatt. I was booking a ticket at IRCTC Online passenger reservation System, using HDFC net banking option. The balance from my bank account is deducted, but the IRCTC website showed Transcation failed, and ticket was not booked. The transaction id shown at IRCTC is [protected], Pay Status is Settlement Requested, Reservation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viju Aloor
from Kodungallur, Kerala
Report
Copy

Site Not Reachable

Address:Bangalore, Karnataka

I am getting "Site not reachable" error regularly while booking tatkal tickets. Its a pain due to this error. Please try to figure out the issue and solve at the earliest. The issue is causing difficulty for lots of people in the nation. So please take serious action on this issue at the earliest. Lot of people would have complained this, but there is no progress on this. Expecting a better experience from IRCTC....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hanu1786
from Imphal, Manipur
Report
Copy

"This site is currently unreachable" Error message show

Address:New Delhi, Delhi

When I am trying to book the tatkal ticket, from DLI to KRND getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last 2 to 5 minutes. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please look...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy