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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 397

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B
Brijesh Saroj
from Raia, Goa
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CLEANES IN TYRAIN IN SABRAMATI EXPRESS TRAIN

Address:Ahmedabad, Gujarat

PASSENGER OF SABARMATI EXPRESS TRAIN IS FACING HUGE PROBLEM BECAUSE THERE IS A MAJOR PROBLEM REGARDING CLENEES IN THE TRAIN . THE RUNNING TIME OF THE TRAIN IS VERY LONG BECAUSE OF THAT WATER AND OTHER NECCERY THINGS FINISHED BEFORE TIME . SO PLEASE SOLVE THIS PROBLEM....
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B
Balbir Singh Saini
from Delhi, Delhi
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Ticket not booked but money deducted from a/c two times

I booked e-ticket on 30/04is availa2015 at:02:15:07 Ref.No :IG00YKEQ7 for Rs.1259.94 and at:08:10:01 Ref.No. :IG00YLMFD9 for Rs.1259.94.but after confirmation for payment site hangs immediately both times but both times amount deducted from my account and above said messages received on my registered mobile.:[protected]/[protected].Now bank personal are asking to contact irctc care sites but no record is available on irctc site.Pl inform...
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S
Shambaiah Gunda
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ERROR

Address:Bharuch, Gujarat

When I am trying to book the tatkal ticket, from AKV to KMT getting the error message : "This site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last few days, probable a week. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please...
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Address:Mumbai City, Maharashtra

Dear Sir, I was trying to purchase a online ticket from irctc website for a premium train from mumbai central to lucknow in 3A. The website was showing a fare of 2570 . But later when I purchased the ticket the money diducted was around 5000. I had purchased 5 tickets on 21/04/15 and the date of journey was 30/04/15. The name of the train is lucknow premium train with no 09013. Transaction id for the same is [protected] with pnr no...
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P
p.s.n.
from Khed, Maharashtra
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worst site maintanence at the time of tatkal

Address:Srikakulam, Andhra Pradesh

sir i have tried a ticket from secunderabad to visakhapatnam for 3 days in irctc website but at exactly 10.00 AM the site is giving somany errors like "concessional tickets are not allowed for this train/quota" or "this site is unreachable" or "the site is suspended" . previously before 1 year irctc site is very worst and now from 3 months we are feeling irctc is nice but the word is not standed now sir. we dont know any misuse is happening...
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U
Udaya Kiran Kompella
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount is less even though my tatkal ticket booking process failed

Address:Hyderabad, Andhra Pradesh

On May 1st i booked a tatkal ticket from KCG to SBC with train 12785 after i paid the money through net banking Rs.487 was deducted from my account and i got a message on my screen stating that the booking failed. 15 minutes after this i got a message on my cell saying "your tkt cancelled.PNR [protected], amt 305 will be refunded in your account". I should get back Rs.487 and not Rs.305....
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The IRCTC site doesn't function properly during initial Tatkal hours. The site shows error like "This site is currently unreachable. Please try after some time" and that also at 10:02 or 10:03 am which is the starting of Tatkal window. If you don' want people to book tickets online then shut down this service and declare that you guys suck and we have to pay extra money to Brokers/Agents to get Tatkal Tickets. I am also attaching a screen-shot...
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from Past 5 days the site is showing the the Error "This site is currently unreachable. Please try after some time". Just before 10 A.M the site will work and at tatkal time it shows error and when the all ticked booked again the site will resume and will show all the waiting list or regret.What they are doing why they are not resolving the problem....
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Address:Bhilwara, Rajasthan

Dear sir, This is Jagdish prasad.Today on date 30.4.2015 I have booked a ticket from bilwara to Delhi sarai rohilla in 12982 chetak exp in 3A class from premium tatkal quota the journey date is 1 May2015. The IRCTC shown the total charge of the ticket is Rs.1110 -/ but when i booked the ticket the total amount of Rs. 2174.94 has deduct from my account also the printed ticket shown Ticket fare Rs 2130 and IRCTC service charge Rs. 44.94....
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Address:Amritsar, Punjab

Hi Sir, I have booked Tatkal e-ticket 2s(SL) for my father Mr. Kuldeep Rai Sharma from Amrisar(ASR) Departure-16:25 to BINA-Junction (Bina) for journey on 10 April 2015(Train 18238/ Chhatishgarh Express).My faher is a Retired Clerk from PSEB (Punjab State Elecrticiy Board).He was travelling alone and on Demand of Ticket Collector(TT) he Show the Sms of Ticket on mobile, printed copy of e-ticket and Orginal ID proof mentioning his name,...
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G
gargarvind
from Ahmedabad, Gujarat
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CAN NOT BOOK TATKAL TICKET

Address:Ahmedabad, Gujarat

I tried to book tatkal ticket from my id from last two days but after filling the details of passengers it do not proceed for payment. Again IRCTC have been captured by brokers and corrupt officers. Mr railway minister wake up and do needful for public....
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M
manage
from Hyderabad, Telangana
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Amount debited Ticket not issued transaction date30-042015

Address:Hyderabad, Andhra Pradesh

Today through online ticket mode i booked Ticket with following details Name of passenger ; A SANDHYA Date of Journey ;[protected] from; Secunderabad To Nanded ; By Train No. 17058 Amt. debited; Rs. 734.94 SCBVISA CREDIT CARD( by Stanchart Credit Card empowered through ICICI bank--CARD is in the name -A. VINOD RAO Again i booked for second time for the same journey same person as above.i got ticket under PNR no. [protected] Second...
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N
N K Khare
from Mumbai, Maharashtra
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TDR repudated journey tickt cancellation ID#100000042390487

Address:Lucknow, Uttar Pradesh

1.One ticket for 2 passengers was booked between LKO_LTT for travel on 12/4/15. PNR No.[protected]. Ticket was in wait list. Trains origin was Kushinagar. 2. After preparation of Chart 1 passenger ticket was confirmed whereas other remained in Wait list. Hence none of the passenger travelled. 3. TDR was filed at 15.25 hrs on 11/4/15 itself. Cancellation ID [protected] against actual departure of train in the midnight on 12/4/15. 4....
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Address:Chennai, Tamil Nadu

I am facing problem for past one week that not able to book tatkal tickets and getting error "site is unreachable please try after some time". After 10.02 AM, all the tickers have been booked and shows waiting list. How tickets are being booked when I get error message. IRCTC should enquire the reason and resolve it immediately. The same thing is happening for past one week....
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G
gplaksha
from Haldwani, Uttarakhand
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Online Ticket not refunded

Address:New Delhi, Delhi

Dear Sir/Ma'am This is to inform you that my name is Sumit Gupta booked my tickets from NZM to NK and back NK to NZM on 16 March 2015. I was travelled as per schedule on 20March2015 from NZM to NK, but due to some personal reasons i could not travel on 23Mar2015 i.e NK to NZM. I was tried to cancel it online but due to some errors on IRCTC site I cud not cancel the ticket on same day before prepairing chart. I was than file the TDR on...
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N
N_SAH1969
from Barpeta Road, Assam
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REFUND OF IRCTC TICKET AMOUNT

Address:Muzaffarpur, Bihar

A sum of rupees 2236 has been deducted from my account on 7 april 2015 at 10:02:55 .Kindly refund the said amount in my account .my Transaction ID [protected] or [protected]. The system should be upgraded in the public services....
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Address:Kaithal, Haryana

I booked e-ticket from Rohtak JN to Jhansi vide PNR No. [protected] for train No. 12422 for dated 27.04.2015. This train was cancelled. We also booked return e-ticket from Jhansi to Karnal vide PNR No.[protected] for train No.11057 returning on 28.04.2015 in tatkal booking. The outgoing train No. 12422 was canelled. So, we could not go to Jhansi. So we have to cancelled our return ticket. Here is a case of deficiency in Service on the part...
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T
tufansingh
from Jaipur, Rajasthan
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reimbursement of money of ticket cencelation.

Address:Jhalawar, Rajasthan

my ticket PNR No. is [protected] dated 19 april-2015 from Bharatpur to Kota. I have filled TDR due to delay the train(train no. 13237) more than 4 hrs. but still i have not received my refund money. please do the needful. with regards TUFAN SINGH...
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Address:Thiruvananthapuram, Kerala

From, Krishnaprasad J Pillai Flat no.6, Chitshakthi Vilas ltd, Subhash Cross Road, navapada Dombivli (West), thane – 421202 Ph no. [protected] Email Id - [protected]@gmail.com Sub:- 1, Misbehavior and not briefing the penalty breakup 2, Not making receipt (but made when insisted) 3, Refund of the excess amount charged by TTE Sam David. Sir, I travelled from trichur to Neyyattinkara on 16/4/15. Egmore trains start from Guruvayoor....
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P
Prasadkoduru
from Proddatur, Andhra Pradesh
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Tatkal booking is not allowed on 29/04

Address:Hyderabad, Andhra Pradesh

Hi Team, Today (29/04) i have tried to book tatkal ticket from SC to BZA after 10:00 P.M. I have clicked on "SL" of required train, I got message as "This site is not reachable". I have logged off and log in again. I have followed the same process, I was able to see the available seats and clicked on booknow. In next screen I have filled journey details and clicked on next but i got a message as "Regret/WaitingList". I have tried to look...
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