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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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+91 11 2331 1263
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+91 11 2331 1264
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9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 400

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R
Ramkishan Gupta
from Delhi, Delhi
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Noncrediting of the cancellation amounts of e-ticketing

Address:New Delhi, Delhi

Your messages on my mobile no [protected] stated that the following refunds will be credited to my account PNR NOS Refund Amount INR [protected] 170/ [protected] 55/ [protected] 215/ [protected] 75/ The above amounts have not been credited to my account. Kindly expedite Ramkishangupta ([protected]@yahoo.com)...
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A
Ashutosh Sharma 1989
from Kota, Rajasthan
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The refunded amount after cancelling e-ticket yet to be received after 19 days

Address:Dehradun, Uttarakhand

Dear Sir/ Madam This is to inform you that I have cancelled an e-ticket on 03-Apr-2015 and yet have not received the refunded amount of Rs.1775 after 19 days. One thing to be noted here is that when I am checking my 'Ticket Refund History' it is showing that the money has been refunded on 06-Apr-2015 but my bank account details are showing that I have yet not received the amount. Given below is the transaction details: IRCTC Id: dupont45 Transaction...
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D
desai1962
from Thane, Maharashtra
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ticket not booked but amount deducted twice

Address:Nagpur, Maharashtra

Dear sir, My id: desai1962, 4, Prashantnagar, ajani, nagpur-15. off add: 201/2, Rachana Appt, Farmland, Ramdaspeth, Nagpur. Phone :[protected] I have booked two tkts dt.23/2/15, but as i check today they were not shown in booked history. So I chk my bnk a/c, here amount were deducted. How this happened I do not understand. How i got refund for the tkts not booked but amount deducted from my account? I am enclosing herewith...
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A
ajaynverma
from Gandhinagar, Gujarat
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Non access of IRCTC website during Tatkal timings

Address:Gandhinagar, Gujarat

Dear Sir/Madam, This is to bring to your kind attention that; again, now since last 2-3 months, we are unable to access the IRCTC website for booking Tatkal tickets. Kindly look into the matter and take strict actions against those who are creating a huge traffic during the TATKAL booking hours. Thanking you, Ajay Verma Director's Office School of Petroleum Management Pandit Deendayal Petroleum University At & Post:...
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N
Neeraj Bannatwala
from Ratlam, Madhya Pradesh
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Shabby and unclean condition train no 22830

Address:Singrauli, Madhya Pradesh

I was travelling in train no 22830 Shalimar to Bhuj from Bilaspur(C.G.) to katni murwara(KMZ) having PNR NO [protected] dated on 19 April 2015 seat no 66 on S6 coach. The condition coach was very poor and unhygenic it was not cleaned from a long time and there were lots of cockroaches roaming here and there in the coach making their shelters inside passenger's luggage and bags it shows the how Indian Railways is working and how they will...
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J
jasdeep888
from Bengaluru, Karnataka
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TDR not processed since 3 months, also TDR history data missing

Address:Bangalore Urban, Karnataka

Hi, This is in reference to TDR request for refund against PNR Number [protected] for reason "Passenger Not Travelled.", with Reference No :[protected] filed on 31st Jan 2015. I have not received any update so far on the Refund process. Much to my surprise, the TDR history data is not showing this entry (along with so much other data missing like booked history, etc- a concern shared by many users as apparent from so many complaints...
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I
Imran Rizvi
from Bengaluru, Karnataka
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TDR rejected even I did not travel

Address:Bangalore, Karnataka

I would like to compalin about TDR amount not refunded for the ticket I did not travel on. I booked normal ticket for me and my wife from pondicherry to bangalore it was waiting to confirm, later I thought it will not be confirmed and I booked another ticket for both o[censored]s under Tatkal reservation. At the time of chart preparing both tickets got confirmed, then I traveled using Tatkal ticket and filed TDR for normal ticket. Still...
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K
karvel1305
from Hyderabad, Telangana
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Issue not resolved - suspicious email

Address:Chennai, Tamil Nadu

Hi, I have been writing to IRCTC support team ([protected]@irctc.co.in) about not being able to change my password for IRCTC login, since Apr 7th. However, I have not received a satisfactory response. Today, when I emailed them again about my issue, I got an email from [protected]@irctc.co.in with the following content. I am surprised how come IRCTC Support team can ask for my login and password details like this. Please confirm if this request...
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R
rahulbramhe
from Chennai, Tamil Nadu
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TDR amount not refunded.

Address:Nagpur, Maharashtra

Dear Team, We have file TDR on dated 14.02.2015 for subjected PNR. As update from you it has been repudiate. We have file TDR before 2 or 3 hour to reach train at boarding station. We have not received any refund till date & time. Only one ticket confirmed & rest of five ticketed wait listed, We could not also travel in Second AC Coach. We have not received any update from concern person & not refund any amount...
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G
Gopi Chintada
from Vepagunta, Andhra Pradesh
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Bed Bugs in the berth in the entire coach

Address:Hyderabad, Andhra Pradesh

Hi, My PNR number- [protected].. Recently travelled from Visakapatnam to Hyderabad, I have faced lot of problem in the compartment, I have spent 1100 rupees but there is no service for the money spent... blankets not washed.. lot of bed bugs in the berth. Request you to take a severe action against this. Thank you, Kranthi...
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Address:Kozhikode, Kerala

i had booked two senior citizen class ac chair car tickets for journey by ac chair car on[protected] by train no.22609 vide PNR no[protected]for journey from kasaragod stn. to calicut stn. the TTE on the said train had issued a form of certificate no.072220 dated[protected] as that day the railway failed to provide a ac chair compartment and advised me to get the refund at calicut station. on[protected]i went to calicut station to get the...
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S
sandesh.motghare
from Mumbai, Maharashtra
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TAKING EXTRA CHARGES ON PACKAGED DRINKING WATER BOTTALE

Address:Satara, Maharashtra

DEAR SIR, YOUR AUTHORISED VENDOR AT SATARA RAILWAY PLATFORM NO. 1 MURTHI DEVI. SELLING LOCAL PACKAGED DRINKING WATER BOTTALE AT PRICE RS. 20 PER BOTTLE. HAVE FIXED RATES ABOUT PACKAGED DRINKING WATER BOTTALE IF YES THEN YOU HAVE TO DO QUALITY CHECK THIS VENDOR SELLING LOCAL BRAND AT HIGH PRICE IF QUALITY CHECKED DONE BY YOU KINDLY GIVE ME REPORT FOR THE SAME BECAUSE LOCAL BRANDS HAVING POOR QUALITY THEN HOW THEY CAN SELL, IF SELLING HOW...
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Address:Nashik, Maharashtra

Hi, I have filed TDR on date "05-Apr-2015" and its has been refused saying "Reason for Repudiate TDR: As per chart, passenger has travelled", but i did not had traveled. So I am requesting for providing the proof I had traveled to train. I am directly saying its another example of corrupt Indian railway Employee (T.T.E) who did not shown on chart, passengers has not joined the train, i guess he sold this ticket to some other person or...
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P
Prakash Mh
from Tellicherry, Kerala
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IRCTC password reset.

Address:Dakshina Kannada, Karnataka

Sir, My e mail I'd is [protected]@GMAIL.COM. and my mobile number is [protected]. I have forgotten my password and unble to retrive even afer answering security question. My IRCTC user name iis PAVANMP. Pl reset my password. Regards. Prakash....
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U
umesh36
from Bhopal, Madhya Pradesh
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REFUND OF E TICKET FOR W/L PASSENGER NOT RECIEVED

Address:Gwalior, Madhya Pradesh

Dear Sir / Madam, PNR NO. [protected] WAS BOOKED FOR TWO PASSENGERS DATE OF JOURNEY : 05-MARCH-2015 CLASS : SECOND AC (2A) FROM : INDORE JN (INDB) TO : GWALIOR (GWL) TRAIN NO. : 11125 (IND GWALIOR EXP) STATUS OF PASSENGER -1 WAS CONFIRMED BUT STATUS OF PASSENGER -2 WAS WAIT LISTED EVEN AFTER THE TRAIN DEPARTURE (SNAP SHOT RELATING PNR ATTACHED HEREWITH FOR YOUR EARLY ACTION) BUT TILL TODAY REFUND IS NOT GIVEN...
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I
Ijaz Sk
from Visakhapatnam, Andhra Pradesh
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Transaction Id 100000197656256

Address:Visakhapatnam, Andhra Pradesh

I have booked a reservation on the date of 24-mar-2015. Payment was done but ticket was not booked due to some IRCTC internal issues. I thought money will return back ASAP but still I did not receive any updates from IRCTC. Train No./Name : 12727 / GODAVARI EXP Transaction ID : [protected] Date of Journey : 25-Mar-2015 From: VISHAKAPATNAM (VSKP) To: SECUNDERABAD JN (SC) please revert my amount ASAP. For more details please...
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Address:Dhenkanal, Odisha

Hi, This is a question to irctc how can we believe your authorized agent? I trust the agent because he is an authorized agent of railway.I have booked an e-ticket from an irctc authorized agent dt 19/01/2015 for my return journey in feb14th 2015.Due to some unexpected problem I felled to catch the train and informed the agent immediately to cancel the ticket in the same day and time as he has authorized to cancel the ticket .Till date I...
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V
vinvin
from Bhubaneshwar, Odisha
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DEBIT OF PAYMENT DURING TATKAL BOOKING EVEN AFTER BOOKING FAILED

SIR A ticket was being booked on 01 Apr 15 at tatkal hours, even though my e ticket booking failed on 01/04/2015 for CPR TO NK journey(06/06/2015) by 11066, payment was debited from my account RS.3226/ ON POS 2002 AT IRCTC TXN #[protected]. A complaint was lodged with the bank but no amount has been cridited in my account till date.The payment was done through debit card.The bank has said that the complain has been raised vide PG[protected]...
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B
buro_1964
from Kolkata, West Bengal
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No refund of E ticket booking amount

Address:Kolkata, West Bengal

Dear Sir I have booked for ticket from Jasidhi to Howrah by Poorva Exp on 23rd November 2014.PNR No.[protected] Transaction ID :[protected] But the train was running about five hours late.I have returned to Kolkata by another train.After returning I have filed TDR. Reference No: [protected].dt 23.11.2014 But still I am not getting back any amount only communication from IRCTC 'We would like to inform you that your below enclosed...
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P
pawan.kumawat90
from Gurgaon, Haryana
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refund policy and cancel rule of ticket

Address:Jhunjhunu, Rajasthan

I have book a ticket today from kota to jaipur with PNR [protected] under Tatkal. and it was confirmed ticket suddenly at the time of checking of ticket by mistake it was clicked on cancel ticket and ticket was canceld with status of Cancel on ticket. and i have received a mail the ticket is cancelled but there is no amount will be refund to you. sir, there is no cross verification method apply in cancel ticket process it was just an...
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