Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

its very awkward to say that train no -12968 chennai jaipur express is very worse in every thing .. it has poor maintainence and the very important thing about this train is that they train has nemours numbers of beggers visiting in every 10 to 15 minutes ... it is making travelling very wrost than ever ... its like they train has more of slum people... so please take some immediate steps on this ......

Dear Sir, I booked a ticket for two persons with PNR No.- [protected], from Kanpur to Anand Vihar by Train No.- 13131, Date of Journey was 14.03.2015, Class - 3AC. The train was scheduled to depart 23.15 hrs. From Kanpur, but the train got delayed by more than 4 hrs. Ultimately I filed for TDR on 15.03.2015 at 04.13.03 hrs. Registration No. CNR190315W83710, which has been repudiated with reason "TDR NOT FILED WITHIN ACTUAL DEPARTURE...

Dear sir/madam.. I was booking my train ticket from my irctc account but unfortunately it was unsuccessful transaction.I could not book my ticket but amount was deducted from my account.Below are the details.. Thank you for using your SBI Debit Card 519XXX4666 for a purchase worth Rs648.72 on POS 2001 at IRCTC txn#[protected]. And it was scheduled at 18:42 pm on April 11, 2015. So till now I did not receive my deducted amount. So...

Sir, I was booked Train Ticket from Chennai Central to Palakkad for the date of 11th June-2015 (two time) As such, the amount was deducted from account SBI A/C No. [protected] Transaction No.[protected] and another Transaction No.[protected]. The amount Rs: 252. 47 each (Total 504. 94 (Five hundred four and ninety four paise) was deducted from my above mentioned account. But no ticket was received. Therefore kindly look into the matter,...

Dear info Irctc Team, There is my train release every state in this month for premier train why are not providing only bihar location any premier train.I am try to book railway ticket so many days but every day something getting issue i am facing this problem i have argent need railway ticket but unable to book....

i have filed TDR on 30 MAR 2015, to cancel Ticket of train no 01656 pune sup SPL. i have not doen journey by that train . Still my TDR was rejected . WHy it was rejected i need reason . The reason which you are giving that chart was prepared and person is travelled is not true . i have done journey on that day by another train from khandwa to pune by, train no 12150 / PNBE PUNE EXP on 30 mar 2015 . how could you reject my TDR . That...

SIR, BEFORE 01 APR 2015, THE RESPONSE OF IRCTC SERVER DURING TATKAL HOURS (1000 HRS) WAS VERY GOOD. BUT AFTER 01 APR 2015, THE SPEED OF IRCTC SERVER DURING TATKAL HOURS (1000 HRS) IS NOT GOOD. PLEASE LOOK INTO THE MATTER SO THAT WE CAN AVAIL IRCTC TICKETING FACILITY FOR TATKAL TICKETS ALSO....

This is to inform you that water manufactured exclusively for railways is available at bus stands.. Today i bought a water bottle priced at Rs15 written eith "only for railways" from Patiala bus stand... Kindly look into this matter as this is unethical way oand against the law......

Sir, I am Pankaj Kumar yadav have a SBI account No- [protected] (branc- golbazar, muraligang, Dist- Madheapura, State- Bihar PIN-852122). On dated 12 Apr 2015 some one missuse my credit card and booked a E-Ticket with Rs- 4146.00 which IRCTC booked Registration number is POS-[protected] and then after Rs 408.72 on same date deduct from my accoumt. Then Rs-1178.72 and Rs-203.72 on dated 12 Apr 2015. The same complain i booked by costmer care...

I was travelling with 12034/NDLS CNB SHATABDI on 01 Jan2015 with my 3yr old daughter but the same was delayed by 09 hrs. As train was late for more then three hrs, I filed the tdr requesting the refund on 02Jan. The refund has not been processed yet. The reason given to me is that I should have filed the tdr before actual dep time of the train. Firstly, I can not file tdr before actual dep time of the train. Secondly, as per terms n...

Today while booking online ticket under tatkal quota, I have to Logout more than 5 times, just because IRCTC site is showing below error while clicing on the "CLASS" - "UNABLE TO PERFORM TRANSACTOIN. PLEASE TRY LATER". One of the worst site i have encountered. What is the use of TATKAL booking if such problems are faced during booking of the tickets. The matter to be take up seriously....

Hello Sir, Jharkhand express(12874/12873) has 100% delayed status (5to8hrs) throughout the year. If the train is never on time then why dont you scrap the train or work to run the train on time. You have promised ache din for railways through better service this year and this how you are providing ache din for passengers.If the train is running slow then why dont you remove EXPRESS name from the train. Please do something so that train...

I, R S BISHT had booked two tickets under tatkal vide PNR No.[protected] Train 12280 berth No. C1 66, C1 67 and date of journey was 20.12.2014, CC, NZM-RKM (Nizamudin Railway Station to Raja Ki Mandi (Agra). The Depature time was 7:05. The fare was Rs.1070/-. I have been waiting for refund but till date the amount has not been refunded or credited in my account. I, therefore, request that the money may be refund to me immediately. R...

I have booked a ticket form sbp to ngp on 04.01.15, My amount got credited but i hav got my ticket confirmation or PNR no:- [protected], transaction id- [protected].Due to emergency work had to cancel the tour but in irctc my account ticket not shown and so i complain this matter to nearest railway station they were told me to complain on line to irctc .I have made no of call to the call center but no one there to pick or answer my call.Only...

Dear sir/Madam, I am a regular passenger, traveling between chennai and Tirupathi . General ticket holding passengers are getting into reservation coaches and creating inconvenience to people who book their seats. The ttr doesn't seem to be concerned with the issue. I request you to look into the issue and do the needful...

Hi, I booked a ticket with transaction id [protected], PNR No: [protected] in 12295 / SANGHAMITRA EXP Train departure time is 09:00 AM . Trying to view the status as it is in PQWL status at 06:00 AM. Tried till 07:00 AM and yet it says "CHART NOT PREPARED". IT IS ONLY 2 HOURS REMAIN, SHOULD I TRY TO BOOK ANOTHER TICKET OR WAIT FOR THIS TICKET TILL LAST MOMENT AND ONE MORE THING, IF TICKET GETS CLEARED AT 9:00 AM, WHEN SHOULD I...

kindly erase mobile number [protected] by updating with my current mobile number [protected] for getting sms alerts from IRCTC. from: B.L. Kumar, 30-490/1, PB Colony, Tirumalagiri post, Secunderabad-500015. email id: [protected]@yahoo.com mobile number: [protected]...

Dear Sir I have already booked prepaid order ( online payment done ) which is supposed to reach me at bhusaval station using irctc e catering services. Delivery boy resisted delivery stating that payment not received and took away my food. Request you to action on this fraud act immediately. Booking order no 4006 Train cst to jbp Seat G6, 13 Thanks & Regards SHIVA Charan [protected]@gmail.com...

I along with my family is travelling to PATIALA city from RISHIKESH in SRIGANGANAGAR EXPRESS train no. 14711. Status of reserved coach was so bad . people who even don't have tickets are boarding the reserved coaches. This clearly indicates that irctc doesn't care about passengers who have their prior resevation .. Even right now I am at Sahranpur station and till now TT has not arrived once to check tickets. Thos is the worst travel experience...

Dear Sir/Madam, My name is Jitendra Yadav and I would like to highlight our experience while travelling in subject train. I Booked one ticked for one of my friend's family from LLT to BSB on dated 13 April 2015 train no. 02069 for three passengers. However, unfortunately one of the Passenger could not travel due to unavoidable Circumstances. Hence, rest two passengers travelled on said Train and their PNR No. [protected] Seat No. 21,...