Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello! I am Aakash Sanas. I had reserved my from Vadodara to Itarsi for 13th of May 2015 by the train Somnath Express. But unfortunately I cancelled that ticket for the same day. The PNR number is [protected], and it was cancelled on 17th of April early morning. The refundable amount is Rs. 285/- for the same, but still it is not refunded to my account. Please resolve my query as soon as possible. I had booked my ticket from online. my email id is "aakash.[protected]@gmail.com" or "aakash.[protected]@yahoo.com".

I tried to book tickets from Anand Vihar to Begusari in Seemanchal express Sleeper.It displayed waiting of 23.When i tried to book the tickets and proceeded to make the transaction, it backed a message "no seats available, transaction dropped". But the transaction cost has been deducted .How will i get the amount back.Its almost 1352.47rs that has been deducted from my account.Please help me with the procedure the procedure to get refunded for unbooked tickets!!

Dear Concerns IRCTC, I have booked a ticket on dated 27-Apr-2015 from GNT(Guntur) to SC(secunderabad) but it was not confirmed the status was RLWL/25. as per rules and regulation it will get cancelled automatically and amount will be refunded in 24 Hrs but it is not done yet. For your kind reference i have mentioned the details stated below:-- Pnr Number [protected] Transaction ID [protected] Train No 17255 NS HYDRABAD EXP From Station GNT To Station SC Date of Journey: 27-Apr-2015 Please see the detail and revert me back I am waiting for your kind response...

Respected Sir Why there is so in Dayodaya express that no one come in reservation coach to check the tickets and people who don't have even general ticket travel in reservation coach who don't have even general ticket travel in reservation coach. Is there any mean to reserve a sleeper in this train ?

Transaction ID: [protected] PNR No: [protected] Train No./Name: 22801 / VSKP MAS SF EXP Date of Journey: 24-Apr-2015 Date Of Boarding: 24-Apr-2015 Class: SLEEPER CLASS (SL) Two tickets Booking one confirm another one is waitlist but no refund my money please immediate send my money From :Visakhapatnam to chennai central Quota : Tatkal Another Ticket Transaction ID: [protected] PNR No: [protected] Train No./Name: 12718 / RATNACHAL EXP Date of Journey: 27-Apr-2015 Date Of Boarding: 27-Apr-2015 Class: SECOND SITTING (2S) From: VIJAYAWADA JN (BZA) To: VISHAKAPATNAM (VSKP) Quota: GENERAL

Hello sir, My name is chetan kumtakar I had booked a ticket on 1st of April for departure on 30th April 4m renigunta to hubli and due to some issue I cancelled it on 18th April but yet the amount hasn't been credited in my account so i plz request u 2 help me on dis. Thanks and regards chetan

today i went for tatkal booking then what i observed was some people were writing their names on a peice of paper saying that that is the serial no. list .they wrote their names and went off to their houses after that they came at 9 :45 am saying that they wrote their names but what about us we were standing from past 4 -5 hours and they are getting the advantage we contacted the police man thei he was also not reactant to that what about the people who were physically standing there i expect from you that you will definitely take proper action to it

My tatkal ticket was partially confirmed and during the travel the TT on the train told me that since it is an e-ticket, the waitlisted tickets will automatically get cancelled and I will get the refund. When I filed a TDR, at first they told me that I filed it late, and hence NO REFUND! When I escalated, they said that I have put in a wrong reason while filing a TDR and hence NO REFUND! And finally when I hit them back again, I am told that I have to now provide an Original TTE Certificate/GC/EFT issued against PNR No.[protected]. In absence of the Original Certificate, refund cannot be processed. Stop fooling people IRCTC and start processing refunds!

Dear Sir, Iam Moinuddin sheikh From chandrapur What is the problem your ticket system Iam book the ticket to journey with my family bt ticket is not issue and premium tatkaal is not issue just 1 minutes book all ticket and what is ur procedure only book 1 ticket at a one time plz change the procedure

My name is Vinay Sarda, while booking my ticket for the journey date of 5th April 2015 from Bikaner to Roorkee (Sleeper class), I was charged with 22.47 as irctc service charges . While booking again ticket from Bikaner to Makrana on 27 April, again I am being charged with 22.47 Rs, but irctc carges for Sleeper class is 11.24. My Transaction Id for transaction on 4th April is [protected]. Please look into the matter and resolve the problem

Fine amount of double the ticket was levied even after provided Original ID card proof Hi, I have booked Tatkal e-ticket 2s(SL) for my father Mr. Kuldeep Rai Sharma from Amritsar (ASR) Departure-16:25 to BINA-Junction (Bina) for journey on 10 April 2015(Train 18238/Chhatisgarh Express).My father is a Retired Clerk from PSEB(Punjab State Electricity Board).He was traveling alone and on Demand of Ticket Collector(TT) he Show the Sms of Ticket on mobile, printed copy of e-ticket and Original ID proof mentioning his name, Employee Code And Pan card number on it (Photo Id card issue by Central Government-PSEB) as well as show the voter card id, but the Ticket Collector(TTR) refused to accept that as an identity proof which is totally unacceptable and insane behaviour of the ticket collector. Then, TTR was asking for the PAN CARD Only as a identity proof of him, but my father does not have the PAN card right at the moment.The TTR behaved rudely and fined Rs.940 (double the actual ticket fare for ), which is totally unacceptable as such, i have already paid for this ticket in the Tatkal by paying the amount of Rs. 642.47 online. If i had already paid for the ticket, the why my father had paid extra 940 rs as a fine to the ticket collector, if he had show him all the valid proof of him as a identity proof. As per photo Id proof concern, it is clearly mentioned in the tatkal ticket e-Slip that any of the mentioned below Photo Id card will be consider as the valid id proof. Voters ID card issued by the election commission of India PAN card issued by Income-tax department. Driving license issued by RTO. Photo ID card having serial number issued by the State/Central Government. Credit card issued by banks with laminated photograph. etc.. My Dad is traveling alone and he is senior citizen.The language which TTR had used was very abusing and it was harassment to the senior citizen I paid Rs.642.47 (Transaction ID - [protected], PNR-[protected]) for booking the tickets (online) and my father paid a fine of Rs.940(Receipt no-E029047 Dated- 11th April 2015)). So totally we have paid up ~Rs.1582 (which is totally insane). I NEED JUSTICE and I need to be charged only what I should be charged.Also the TTR who has harassed my father and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to get back my money if he has charged us wrongly. Thanks, Aradhana

Dear Sir / Madam, I have not received rail cancelled ticket TDR refund or response to my complaints IRCTC # 809541, 721850, 692071, 614226 & 555872 even after 6 months of filing TDR which was wrongly rejected giving general reason " passengers travelled" Even after giving proof of travelled PNR number on same date & from same station, my another cancelled ticket TDR refund is not received which was from same station and date. It is obvious passengers cannot travel in two trains from same station & date. TDR Filed PNR # [protected] – Mao to CSTM, Mandovi Exp, Date: 28-Oct-14 (Not travelled in this train & filed TDR for refund well in advance before journey time) Travelling proof on another ticket - Travelled on PNR # [protected] – Mao to BRC, Goa Sampark Kranti, Date: 28-Oct-14 (Travelled in this train on same date from same station) I am waiting since November 2014 for TDR refund and response to my series of complaints for the same. Regards, Pradip Vanwani (M) [protected]

I have been trying for several days to enroll an UBI prepaid card for irctc to book only Railway tickets with irctc.com under my father's name. It says that we need to provide the exact name as it appears on PAN card (NSDL form) and I Exactly added the same name to fill the form (physical card and virtual card) but your site tells me that the name doesn't match the PAN card. Then I called up PAN card department and verified my father's name on the PAN card and what name I was entering is Exactly correct. The problem is in ur site. Please fix the problem. I have sent more than 20 email's to irctc customer service but no proper help. I have even sent all the screen shot of the Above details. This is really pathetic service. Why do you come up with a site when you can't even enroll a person to get the benefits nor help anyone for it...

I booked my ticket through agent. My PNR [protected]. Train Shiv Ganga from Manduadih to New Delhi. Travel Date 18.01.2015. Not travelled because train late by 15 hours. Filed TDR before departure of train. But till date my agent says he has yet to receive refund. More than 3 months have passed. How to know the present status of my refund

My friend Shri ASSRamarao for whom i have booked air ticket with transaction id [protected] and PNR FRINCS from Raipur to Gauwahati in JET Airways journey commenced on 23.04.2015 from my IRCTC registration. While processing the payment by the merchant site due to some technical snag the computer was hanged and i did not get any ticket for him. second time when i have accessed IRCTC to get the ticket, though it was prompted that ticket was generated with same name for the same destination and date i could not pay attention and i have subsequently booked ticket through our collegue IRCTC registration making payment through my HDFC debit card no [protected].accordingly my friend Mr.ASSRamarao travelled with ticket with transaction id[protected] pnr DSZNIL from raipur to gauwahati on 23.04.2015.When enquired at the Jet Airways counter it was told that other ticket with which journey is not performed will automatically get cancelled and claim the refund from IRCTC. therefore i would like to prefer claim of refund of Rs.16924/- with IRCTC. kindly settle the claim at the earliest and arrange to remit the amount to bank account.

indian government says you can download aadhar from resident portal... so most of them not recieving physical card. also lot of corrections possible most of the cases. Address/Mobile no, DOB.. So physical card may not be possible.. But indian railways TTE wants only original card and not accepting e-Aadhaar.. Can you please educate.. Thanks Kumaran

I am trying continuously last 5 days to book tatkal ticket, but everyday from 10 AM to 11 AM, same error is coming and i am not able to book my ticket.Please check, if you can do anything for this.I have proof also.So i am attaching the Image as well.

I m trying to book tattkal ticket since last 3 days but unable to process. Sharp 10 am it showing error "This site is currently unreachable.please try after some time." It seems doing knowly by the IRCTC team & wastes our valuable time. Can you please look into the matter. Thanks....

Sir, Yesterday I booked a ticket on date 29.04.2015 in the name of Mr. Gagan Samanta for 3A from tata to cuttack by purushtom exp. At the time of payment due to net connection failure ticket not booked but payment was debited from my account. In 2nd chance it was booked. So that I request you to please refund my money as soon as possible. Document of both the booking details are attached below BIL/[protected]/T Chg Rs10 ST Rs1.24/[protected], cost - 526.00, date-24.04.2015( Not booked). BIL/[protected]/T Chg Rs10 ST Rs1.24/[protected], cost - 526.00, date-24.04.2015(booked).

I have Booked the Ticket of Office staffs from my email ID PNR No [protected] Vide Transaction ID [protected] Against Train No 12506 Journey Dt was[protected] . In the same day they cancelled the Journey. At Same time i have filled the TDR as par your systems on same day and same time means[protected] arround 02.00 PM before the Train Reached in Guwahati after that i have not Recd the Refund . Pls arrange the refund voucher as soon as earliest.