Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

i have booked ticket fro chennai to ahmedabad dated 7th oct. 2014 in online reservation system. as my ticket was not confirmed i cancelled the ticket on 28th oct. 2014. but my amount was not refunded till today. thus i sent complaint mail to same website. i got call from the mobile no [protected] and claiming to be irctc personnels asked the details of bank account, atm card number and pin. after that the cash of rs. 2020/- was debited from my account but the refundable amount was not refunded. i then enqiured irctc for customer care service and they advised that these calls are fraudulent and directed us to complain here. i request you to look into this matter and solve the problem as soon as possible. details:- journey date:- chennai to ahmedabad 10th nov. 2014 pnr no:- [protected] date of cancellation:- 28th oct 2014 irctc id:- bala_per

Details: 1)PNR NO.[protected], ID:[protected], cancel date:[protected], Date of journey:[protected] From-Guwahati To Jaipur, Train No.15632 2)PNR NO.[protected], ID:[protected], cancel date:[protected], Date of journey:[protected] From-Gandhidham To kamakhya Boarding At KOTA, Date[protected], Train No.15667 Thanks, Om Prakash Baid

Today[protected] I booked tickets from Hyderabad to Nagpur through online reservation system . When I saw the availability it displayed waiting list of 10 in 2 AC class on Hyderabad Nizamuddin express for 28th December 2014. I completed all the requirements in the proforma successfully and when payment option mode came I opted for Axis Bank credit card and made payment. The verification was also successfully done and at the end instead of showing my ticket for print it displayed that " Error - Seats not available hence declined " But the Axis Bank has already paid the amount of Rs.1557.47 to IRCTC. I tried the same procedure second time and same thing happened, the Bank again paid the same amount of Rs.1557.47 yet I did not get the ticket. Thus I have already paid the total amount of Rs.3114.94 without getting tickets. V. C. Deshpande H.No. 2-2-12/4, D.D.Colony, Hyderabad - 500007 Telangana State. Mobile No.[protected]

failed transaction sir i have booked ticket from chennai to ahmedabad on 7th october 2014 for the journey of 10th nov 2014 through debit card(City Union Bank) but i had cancelled the ticket on 29 october 2014 but the amount was not refunded till today. My transaction no -[protected]. my mob no is---- [protected] my email id is--- [protected]@gmail.com booked id is bala_per.Please Refund the amount as soon as possible.

Its like it shows seats available but after you do booking it doesn't lock the seat for some threshold seconds, instead it is simultaneously booked by several users due to which most of them gets waiting..I think it must implement lock while booking though it will slows the system, but customers will not be cheated!.. U can ask me for any technical constraints @ [protected]@live.com

We had book tkt on irctc on 25/10/2014.but due to some error my tkt was not booked but amount will be deducted.Here are details Name-Ashraf Ali+3 Voter id no-639084 Train no-11021 Quota-Tatkal From-ddr to-Dvg Date of booking-25/10/2014 Tranxaction No[protected] Amount deducted-1787 Debited from sbi debit card. sir plz send my money, its will be your pleasure.

I had purchased shoes from irctc shop online. But due to low quality of shoes i returned and they kept my refund amount in my e-vallet. Now this site has closed and i am unable to refund my e-vallet amount.


Kindly help me to refund my money from this site.

My id details of this site is as follow:

Id: [protected]@gmail.com
Name- mukesh kumar
Address:
C/o indian bank zonal office
Sco-190-192,
Sector 7c,
Madhya marg,
Chandigarh
Mob:- [protected]

i had booked the e- ticked from DELHI (DLI) to SEALDAH (SDAH) and detail are given below..
NAME-JIBAN JYOTI DAS
Transaction ID: [protected]
PNR no.[protected] train no.12802
date of cancellation-15-oct-2014
Cancellation ID: [protected]
E-Ticket

WE HAD BOOKED TWO TICKETS ON 8/5/14 FOR JOURNEY ON 11/5/14 TRAIN NO 04054/DDN/ANVT AC SPL FROM DEHRADU N TO ANAND VIHAR TERM[ANVT] THROUGH A TRAVEL AGENT. PNR NO [protected], TRANSACTION ID [protected].PASSENGERS NAME WERE RANJANA KOHLI & SUNITA KOHLI IN CLASS 3A. THE TRAIN COULD NOT REACH DEHRADUN AT SCHEDULED TIME I.E. 6.45 AM AND IT WAS ANNOUNCED THAT TRAIN CAN COME AT 11.AM STILL IT WAS NOT CONFIRMED. AS WE HAD TO GO ON SUDDEN DEATH OF OUR CLOSE RELATIVE WE WERE UNABLE TO WAIT. ACCORDINGLY WE HAD TO UNDERTAKE THE JOURNEY BY BUS. A TDR TO HIS EFFECT WAS FILED BY THE TRAVEL AGENT BUT TILL DATE WE HAVE NOT RECEIVED THE REFUND AMOUNT.THE REFUND AMOUNT IS RS. 989.52. PLEASE LOOK INTO THE MATTER URGENTLY AND MAKE ARRANGEMENTS FOR REFUND AMOUNT

sir, due to unavoidable curcumstances, i could not board the train and thus had to pay fine as per rules for travelling with other train. i had the follwing confirmed ticket: TDR Transactions Details Transaction ID: [protected] Train No./ Name: 12724/A P EXPRESS PNR Number: [protected] Date of Journey: 26-Oct-2014 Date Of Boarding: 26-Oct-2014 Date of Booking: 27-Aug-2014 From: NEW DELHI (NDLS) To: NAGPUR (NGP) Boarding At: NEW DELHI (NDLS) Resv Upto: NAGPUR (NGP) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount: 515.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No RUPANSH MATHUR 21 Male CNF S5 54 TDR Details Reason For TDR: Passenger Not Travelled. TDR Filing Date: 27-Oct-2014 21:15:46 HRS TDR Status: CR Repudiate Cancellation ID: [protected] TDR Zone: SOUTH CENTRAL RAILWAY (SC) Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF now what should i do????

i had booked the e- ticked from DELHI (DLI) to SEALDAH (SDAH) and detail are given below.. NAME-JIBAN JYOTI DAS Transaction ID: [protected] PNR no.[protected] train no.12330 date of cancellation-16-oct-2014 Cancellation ID: [protected]

This is about my journey from DLI to JUC on 21 oct. Pnr no. [protected]. The train was Jat Muri express. I booked a second AC ticket. Online i checked about the delay and there it showed 2 hrs late then i enquired through irctc enquiry and they told me train is on time. Assuming live enquiry to be more reliable i had to wait for the train 3 hrs on the platform. And finally when the train arrived to my utter disappointment there was no 2nd Ac coach on train. They had attached 3rd ac instead of secnd ac. I feel duped by railways i have no one way to air my concern. Please look into the matter and refund me the difference of 3rd ac and 2nd ac fare. This is not only my request but other people's too who faced the same problem.

please give 2 choice for berth preference. if we choose lower .it is not there means automatically changed to upper.so please give two choice for berth preference. AND also show before confirming the which berth is alloted and keep changing in that. thank you,

I HAD A TATKAL TICKED BOOKED FOR 4 NOV & 7 NOV FOR JHAJHA TO DELHI IN POORVA EXPRESS. TICKET WAS NOT BOOKED IN LAST STEP AMT WAS DEDUCTED SUCCESSFULLY FROM MY PUNJAB NATIONAL BANK DEBIT CARD. MY E-TICKET BOOKING NO. IS [protected] & [protected]. my mob. no. is [protected]

I have booked the ticket for Two passengers. After the chart preparation one ticket was RAC and other WL. The WL candidate did not travelled and after filing the TDR, no refund. IRCTC is not refunding common man Money. Please help common man out this situation.

INDIAN RIALWAYS THROUGH IRCTC WAS INTRODUCED SUBHYATRA SCHEME FOR FREQUENT TRAVELLERS. ACCORDINGLY I GOT MEMBERHSIP BY PAYING 500/- FEES. SUDDENLY MISITIRY OF RAILWAYS WITHDRAWN THE FACILITY WITHOUT INTIMATING RESULTING TO LOSS OF POINTS ERNED. iN ADDITION TO THE ABOVE, MEMBER SHIP AMOUNT IS ALSO PENDING WITH IRCTC. CUSTOMER CARE IS NOT RESPONDING TOANY MAIL. MINISTRY OF RAILWAYS SHOULD TAKE APPROPRIATE ACTION TO GET THE POINTS REDEEMED AND REFUND OF MEMBERSHIP FEE. T R RAO TCIL, GGN [protected]

I BOOKED A TATKAL WAITING LIST TICKET ON 30.10.2014 for PATNA FROM DURGAPUR, BUT TO YOUR KNOWLEDGE I HAVE NOT GOT THE REUND AMOUNT OD THE TICKET AS IT WAS TOLD TO ME THAT IF THE TOICKET DOESNT GET CONFIRMED THE AMOUNT WILL AUOMATICALLY GET REFUNDED TO YOUR ACCOUNT DETAILS LISTED BELOW TRANSACTION ID : [protected] PNR NO : [protected] DATED : 30.10.2014 ITS MY REQUEST TO DO THE NEEDFUL BECAUSE IT ID RELATED WITH MY IMAGE IN FRONT OF MY COMPANY WHERE I WORK IF ITS POSSIBLE PLEASE CONTACT ME MOBILE NO : [protected] / [protected] EMAIL ID: [protected]@gmail.com

from irctc i got a message abpout my ticket cancellation.PNR:-[protected]..and sothat amt 940 (INR) will be refunded to my account but i havenot got any refunds yet..please make the refund as early as possable.. regards, Sudipta Chatterjee

hello gentlemen.. im shivakanth ..my user i.d is'' nish74 '' & mail address is [protected]@gmail.com..i have completely forgotten the login password & security question.. i want the rest link of my password to be sent to my associated email-adress.. as soon as posiible..

dear sir, my transaction has been done twice for pnr nos. [protected] train nos. 12853 my user id vinodBS. d.o.j. 4-10-14. plz take action as soon as possible. actually what happens is once i tried to do reservation and all the procedure is done successfully but reservation is not done successfully. then i tried again and this time i was successful but both time the deduction is done. so i kindly request you to return that money to my account number[protected]. hoping for the positive reponse from your side.