Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

dear sir, my transaction has been done twice for pnr nos. [protected] train nos. 12853 my user id vinodBS. d.o.j. 4-10-14. plz take action as soon as possible. actually what happens is once i tried to do reservation and all the procedure is done successfully but reservation is not done successfully. then i tried again and this time i was successful but both time the deduction is done. so i kindly request you to return that money to my account number[protected]. hoping for the positive reponse from your side.

My 2 confirmed ticket of AC2 tier from CSTM to Gondia & Gondia to Durg via gintanjali express got reallocated to AC3 beacuse they said AC2 coach is not attached, TT issue the TTE/GC certificate which I have mailed to IRCTC office of which I have a confirm receipt of delivery as well. Still IRCTC has refused to pay the amount & updated the status as TDR Repudiate and reason Failed to collect TDR/TTE Certificate/GC. [protected][protected]ticket[protected][protected]- TDR Details Reason For TDR: Difference Of Fare As Passenger Travelled In Lower Class. TDR Filing Date: 20-Oct-2014 12:36:27 HRS TDR Status: TDR Repudiate Cancellation ID:[protected] TDR Zone: SOUTH EASTERN RAILWAY (SE) Registration No: BSE231014W12712 Repudiate Date: 30-Oct-2014 Reason for Repudiate TDR: Failed to collect TDR/TTE Certificate/GC [protected]----ticket[protected][protected][protected] TDR Details Reason For TDR: Difference Of Fare As Passenger Travelled In Lower Class. TDR Filing Date: 20-Oct-2014 12:36:51 HRS TDR Status: TDR Repudiate Cancellation ID: [protected] TDR Zone: SOUTH EASTERN RAILWAY (SE) Registration No: BSE231014W12714 Repudiate Date: 30-Oct-2014 Reason for Repudiate TDR: Failed to collect TDR/TTE Certificate/GC Following is confirmation from speed post that documents were delivered on 24th itself : EC[protected]IN 24/10/2014 14:11:00 Swami Ram Tirth Nagar S.O Item Delivered [To: GCM, IRCTC INTERNET ] Please initiate my refund. This is very annoying service from IRCTC that not only they have moved my ticket from AC2 to AC3 they are not even paying the refund.

Dear Sir/Madam, I had booked a ticket from DLI to CNB journey date 22-Oct-2014 at 23:55 departure, but the train got late from more than 6 hours. i was waiting on railway station from 7 hours and finally went to home and I had filed the TDR Filing Date: 23-Oct-2014 08:57:52 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey: 22-Oct-2014 Ticket Amount: 1470.0 TDR Filing Date: 23-Oct-2014 08:57:52 HRS TDR Zone: CENTRAL RAILWAY (CR) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY

Dear Sir, I have not travelled on this ticket and I filed the tdr before train start. But my tdr got repudiated which is wrong. Please refund my amount.Transaction ID: [protected]Train No./ Name: 11066/DBG LTT EXPRESSPNR Number: [protected]Date of Journey: 11-Oct-2014 Date Of Boarding: 11-Oct-2014Date of Booking: 12-Aug-2014From: DARBHANGA JN (DBG) To: LOKMANYATILAK T (LTT)Boarding At: DARBHANGA JN (DBG)Resv Upto: LOKMANYATILAK T (LTT)Quota: GENERAL (GN)Class: SLEEPER CLASS (SL)Ticket Amount: 690.0Ticket Type: E-TicketPassengers Details NameAge - SUNIL ROYGender - MaleStatus - CNFCoach ID - S7Berth No/ WL No - 48TDR DetailsReason For TDR: Passenger Not Travelled.TDR Filing Date: 11-Oct-2014 11:45:56 HRSTDR Status: TDR RepudiateCancellation ID: [protected]TDR Zone: CENTRAL RAILWAY (CR)Registration No: CCR171014W20748Repudiate Date: 22-Oct-2014 Reason for Repudiate TDR: As per chart, passenger has travelledRegards, Sunil

I had booked my ticket through irctc online but even though it gave error in the last step the amount was deducted successfully from my ICICI bank but the ticket was not booked. can you please look into it urgently. Also you can contact me at [protected]

Dear Sir, I am receiving reservation confirmation messages of "J THAKRE". My mobile number is [protected]. This number does not belong to "J Thakre". I think there is incorrect registration because I am unable to open an account on your site as well. Please check your settings as soon as possible

I had booked a ticket in IRCTC on 13-sep-14 for journey on 13-oct-14. The Train(12839 HWH-MAS mail) got cancelled on 13-oct-14 due to cyclone in Chennai, but I have not yet received my booked amount yet even after mailing '[protected]@irctc.co.in' & '[protected]@irctc.co.in' many times. PNR No: [protected] Transaction Id: [protected] Date of journey: 13-oct-14 Regards, Shafiqul Islam [protected] [protected]@yahoo.co.in

sir my e-ticket booking transaction no [protected] in train 14266 was failed.booking date 3 Nov 14. my money was deducted from my icici account..please refund the money and inform me abouy the same as soon as possible..please help

I had a ticket booked for 21stOct 2014 from HPU to LKO in Nauchandi express Dep time 21.25 with PNR [protected]. I missed the train and filed the TDR for the same with Cancellation ID [protected] but now the status is showing as CR repudiate. I want the refund back.

I want to register a complaint for Pantry Car contractor for the train 12368 Vikramshila express for the date 31st October 2014. The dinner served while travelling in IRCTC as premium range (meal on wheels) charging INR 95 was really bad. It served only 10gm paneer sabzi and watery dal with two small chapaties and rice, which is insufficient for one person. Additionally, the quality was very poor. My experience was really bad and I urge you to kindly take an adequate action and make sure that such instance is not repeated in future. Personal details: Vinod Kumar Agarwal Ph: [protected], [protected] PNR: [protected]

Hi, Please include ticket ID: [IRCTC #206329] I have been sending mail from my official id but there is no response expect an auto generated mail. With reference to refund against PNR Number [protected] the TDR reason was given as  "Reason for Repudiate TDR With reference to refund against PNR Number [protected] the TDR reason was given as "Reason for Repudiate TDR: As per chart, passenger has travelled", but we didnot travel. Please find the attached details. The connecting Train, Train No. & Name: 17640/AK KCG EXP with PNR # [protected]. got delayed by two hours on 20th August-2014. So i missed this train COA-LTT Express which is from secunderabad to Pune. Please find the ticket attached. I travelled next day to Pune on Train No. & Name: 12026/PUNE SHATABDI. PNR No. [protected]. Please find the ticket attached. I also sent the tickets of the current train and travel for next train booked. How can i travel the same day. Please stop this corruption... Please check again with these ticket details. And i have not travelled on this train. Your co-ordination is highly appreciated. Thank you.

my parents were travelling on 2 nov 2014 by kerala express, train no. 12626, coach A2, SEAT NO. 19 and 21. my father got a sudden attack of hypoglycemia and he became unconscious.. my mother asked the concerned tc to stop the train which jst proceeded frm jhansi station at arnd 6:30 pm tellng the concernd tc about my father's condition.. the tc took no notice and dint tk any action to stop the train so tht my parents could get down at jhansi station. this kind of behaviour by a tc is unacceptable. they are responsible to take care of the passengers complain. a person's life is obviously more important than their ego. i m unable to understand such a behaviour of an employee. pls look into this. their negligence can cost somone's life. PNR no. [protected] Passenger name : ajay kumar agrawal and rajni agrawal

Due to an urgent issue i had to travel in month of June from Pune to Hyderabad . i had carried General ticket . I was charged a penalty of Rs 300 for traveling in Sleeper Class with General ticket . when asked the reason on what basis they have charged me 300 officials were not ready to answer. A similar incident happened recently, I didnt receive a confirm ticket so I had to travel with general ticket from mumbai to hyderabad and this time i was charged heavily with Rs 460 . when I asked the official to explain me by what basis I was charged so heavily He abused me but was not ready to explain . I have only one complaint with IRCTC . To disclose the penalty list of such incidents in public or the websites, orelse stick the posters of the penalty list in the trains which we are traveling to avoid the problems faced by the customers from IRCTC officials .

sir, i have ticket for my journey from hyderabad to visakhapatnam on[protected] bearing pnr no [protected] but the train was cancelled due to hudhud cyclone. i havent received any amount from your railway authorities yet.so pls verifyyour records and refund my amount as early as possible. i was scheduled to travel by godavari express.

I have booked Ticket through IRCTC site online for my sister and brother in law with 3 yrs old child. ticket was waiting PQWL 3 and 4 in Vadodra Express. when they boarded from Mumbai Central, ticket was still waiting but they have paid full charges of tickets online through E-Ticket. the amount is also deducted from my brother in laws account. when they asked for help to Ticket Checker whether the tickets is confirmed or not...but the TC has rudely replied.. and tell them the ticket is not valid...why these should happen???? he has asked them to take fresh ticket. why these kind of ticket is not valid...the train departure time is 23:35. this absolutely unfair...how should i cancell my ticket?????? how should my relatives start there journey...pls do something???? i want reply... Train No. & Name: 12927/VADODARA EXP Transaction ID: [protected] PNR No: [protected] Class : Sleeper

Dear sir, I booked a ticket of 6 Persons from jharsuguda to talcher on dt.27.10.2014 in tapaswini express.but ticket was not booked. From my axis account deduct rs.1012.00 with ref.no[protected]. Id.no[protected]. So please enquiry and refund my money as soon as possible . thanks Santosh Kumar Sahoo [protected]

I have lost my registered mobile no.[protected] and I like to replace it by other no [protected]. When I go to update profile it says the no is already registered. Please help me replace the no. My email is ajit.[protected]@gmail.com, my id is ajitkhan52 and passwords ajit18452.

Dear Sir/Ma'm I am VARUN KASAT, age 24. I travelled on a confirmed ticket from BDTS to Jaipur on 20 OCT 2014 Please note that food was not served to us travelling via 09043 BDTS-JP premium special train on 20 october 2014 from Bandra terminus to jaipur even though we were charged Rs 250 for the same. My Transaction id is [protected] My PNR Number is [protected] Date of journey 20 Oct 2014 I ask you for the refund of the catering money of Rs 255 for the same. Thank you

Sir, I have booked an e-ticket on 26-Dec-2014 for travelling from Howrah(HWH) to Puri(PURI) by 12837 HWH-PURI SF EXPRESS. But unfortunately while booking the ticket I have typed my mobile number incorrectly. So, Please provide me a solution to correct this error (if possible). Thanking you.

I was booked my ticket 14.09.2014, in NORTH EAST train for the date of 01.11.2014 in WL1 my PNR No.[protected](Tundla jn.to NJP), approx ten days before my irctc account give the my ticket is confirm but chart not prepared and also send me a msg your ticket is CNF, Final status may change after charting, but this is a cheating after charting not give me coch no & berth, my CNF ticket CONVERT to WL. this is a cheating with costumer,...