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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 433

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P
perarunrandolph
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transection field

Address:Pondicherry, Puducherry

failed transaction sir i have booked ticket from chennai to ahmedabad on 7th october 2014 for the journey of 10th nov 2014 through debit card(City Union Bank) but i had cancelled the ticket on 29 october 2014 but the amount was not refunded till today. My transaction no -[protected]. my mob no is---- [protected] my email id is--- [protected]@gmail.com booked id is bala_per.Please Refund the amount as soon as possible....
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A
A Thinker
from Mumbai, Maharashtra
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Malfunctioning Website

Its like it shows seats available but after you do booking it doesn't lock the seat for some threshold seconds, instead it is simultaneously booked by several users due to which most of them gets waiting..I think it must implement lock while booking though it will slows the system, but customers will not be cheated!.. U can ask me for any technical constraints @ [protected]@live.com...
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R
ROUSHAN05
from Hyderabad, Telangana
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Tkt was not booked but amount will be deducted.

Address:Meerut, Uttar Pradesh

We had book tkt on irctc on 25/10/2014.but due to some error my tkt was not booked but amount will be deducted.Here are details Name-Ashraf Ali+3 Voter id no-639084 Train no-11021 Quota-Tatkal From-ddr to-Dvg Date of booking-25/10/2014 Tranxaction No[protected] Amount deducted-1787 Debited from sbi debit card. sir plz send my money, its will be your pleasure....
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M
MUKESH_SONI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my pending wallet amount deposited

Address:Chandigarh, Chandigarh

I had purchased shoes from irctc shop online. But due to low quality of shoes i returned and they kept my refund amount in my e-vallet. Now this site has closed and i am unable to refund my e-vallet amount.


Kindly help me to refund my money from this site.

My id details of this site is as follow:

Id: [protected]@gmail.com
Name- mukesh kumar
Address:
C/o indian bank zonal...
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J
jibanjyoti das
from Mumbai, Maharashtra
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IRCTC - e-ticket cancelled and not refunded

Address:New Delhi, Delhi

i had booked the e- ticked from DELHI (DLI) to SEALDAH (SDAH) and detail are given below..
NAME-JIBAN JYOTI DAS
Transaction ID: [protected]
PNR no.[protected] train no.12802
date of cancellation-15-oct-2014
Cancellation ID: [protected]
E-Ticket...
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R
ranjana kohli
from Firozabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF TICKET AMOUNT

Address:Dehradun, Uttarakhand

WE HAD BOOKED TWO TICKETS ON 8/5/14 FOR JOURNEY ON 11/5/14 TRAIN NO 04054/DDN/ANVT AC SPL FROM DEHRADU N TO ANAND VIHAR TERM[ANVT] THROUGH A TRAVEL AGENT. PNR NO [protected], TRANSACTION ID [protected].PASSENGERS NAME WERE RANJANA KOHLI & SUNITA KOHLI IN CLASS 3A. THE TRAIN COULD NOT REACH DEHRADUN AT SCHEDULED TIME I.E. 6.45 AM AND IT WAS ANNOUNCED THAT TRAIN CAN COME AT 11.AM STILL IT WAS NOT CONFIRMED. AS WE HAD TO GO ON SUDDEN DEATH...
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Rupansh Mathur
from Nagpur, Maharashtra
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TDR Registration Failed: Invalid TDR !! why???

Address:New Delhi, Delhi

sir, due to unavoidable curcumstances, i could not board the train and thus had to pay fine as per rules for travelling with other train. i had the follwing confirmed ticket: TDR Transactions Details Transaction ID: [protected] Train No./ Name: 12724/A P EXPRESS PNR Number: [protected] Date of Journey: 26-Oct-2014 Date Of Boarding: 26-Oct-2014 Date of Booking: 27-Aug-2014 From: NEW DELHI (NDLS) To: NAGPUR (NGP) Boarding At:...
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J
jibanjyoti das
from Mumbai, Maharashtra
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E-TICKET CANCELLED AND NOT REFUNDED(TATKAL)

Address:New Delhi, Delhi

i had booked the e- ticked from DELHI (DLI) to SEALDAH (SDAH) and detail are given below.. NAME-JIBAN JYOTI DAS Transaction ID: [protected] PNR no.[protected] train no.12330 date of cancellation-16-oct-2014 Cancellation ID: [protected]...
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M
ManavBatra
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory and faulty services

This is about my journey from DLI to JUC on 21 oct. Pnr no. [protected]. The train was Jat Muri express. I booked a second AC ticket. Online i checked about the delay and there it showed 2 hrs late then i enquired through irctc enquiry and they told me train is on time. Assuming live enquiry to be more reliable i had to wait for the train 3 hrs on the platform. And finally when the train arrived to my utter disappointment there was no 2nd...
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G
gokulgsg073
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about reservation in online

Address:Nagapattinam, Tamil Nadu

please give 2 choice for berth preference. if we choose lower .it is not there means automatically changed to upper.so please give two choice for berth preference. AND also show before confirming the which berth is alloted and keep changing in that. thank you,...
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S
sk1114720
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TICKET WAS NOT BOOKED & AMT WAS DEDUCTED IN MY DEBIT CARD.

Address:New Delhi, Delhi

I HAD A TATKAL TICKED BOOKED FOR 4 NOV & 7 NOV FOR JHAJHA TO DELHI IN POORVA EXPRESS. TICKET WAS NOT BOOKED IN LAST STEP AMT WAS DEDUCTED SUCCESSFULLY FROM MY PUNJAB NATIONAL BANK DEBIT CARD. MY E-TICKET BOOKING NO. IS [protected] & [protected]. my mob. no. is [protected]...
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V
vishal_ias
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC - No refund for Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel

Address:Mumbai City, Maharashtra

I have booked the ticket for Two passengers. After the chart preparation one ticket was RAC and other WL. The WL candidate did not travelled and after filing the TDR, no refund. IRCTC is not refunding common man Money. Please help common man out this situation....
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T
T R RAO
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF SHUBH YATRA MEMBERSHIP

Address:Gurgaon, Haryana

INDIAN RIALWAYS THROUGH IRCTC WAS INTRODUCED SUBHYATRA SCHEME FOR FREQUENT TRAVELLERS. ACCORDINGLY I GOT MEMBERHSIP BY PAYING 500/- FEES. SUDDENLY MISITIRY OF RAILWAYS WITHDRAWN THE FACILITY WITHOUT INTIMATING RESULTING TO LOSS OF POINTS ERNED. iN ADDITION TO THE ABOVE, MEMBER SHIP AMOUNT IS ALSO PENDING WITH IRCTC. CUSTOMER CARE IS NOT RESPONDING TOANY MAIL. MINISTRY OF RAILWAYS SHOULD TAKE APPROPRIATE ACTION TO GET THE POINTS REDEEMED AND...
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*12m
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT YET GOT THE REFUND AMOUNT

Address:Bardhaman, West Bengal

I BOOKED A TATKAL WAITING LIST TICKET ON 30.10.2014 for PATNA FROM DURGAPUR, BUT TO YOUR KNOWLEDGE I HAVE NOT GOT THE REUND AMOUNT OD THE TICKET AS IT WAS TOLD TO ME THAT IF THE TOICKET DOESNT GET CONFIRMED THE AMOUNT WILL AUOMATICALLY GET REFUNDED TO YOUR ACCOUNT DETAILS LISTED BELOW TRANSACTION ID : [protected] PNR NO : [protected] DATED : 30.10.2014 ITS MY REQUEST TO DO THE NEEDFUL BECAUSE IT ID RELATED WITH MY IMAGE IN FRONT...
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R
rana3333
from Kolkata, West Bengal
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haven't got my refund money yet

Address:Howrah, West Bengal

from irctc i got a message abpout my ticket cancellation.PNR:-[protected]..and sothat amt 940 (INR) will be refunded to my account but i havenot got any refunds yet..please make the refund as early as possable.. regards, Sudipta Chatterjee...
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S
SHIVAKANTH MUNISHETTI
from Hyderabad, Telangana
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login password & sucurity question forgotten

Address:Hyderabad, Andhra Pradesh

hello gentlemen.. im shivakanth ..my user i.d is'' nish74 '' & mail address is [protected]@gmail.com..i have completely forgotten the login password & security question.. i want the rest link of my password to be sent to my associated email-adress.. as soon as posiible.....
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R
rakhi priya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment has been deducted twice

Address:Surguja, Chhattisgarh

dear sir, my transaction has been done twice for pnr nos. [protected] train nos. 12853 my user id vinodBS. d.o.j. 4-10-14. plz take action as soon as possible. actually what happens is once i tried to do reservation and all the procedure is done successfully but reservation is not done successfully. then i tried again and this time i was successful but both time the deduction is done. so i kindly request you to return that money...
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gauravjain386
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confirmed AC2 ticket got changed to AC3 because coach was not attached, filled TDR still no refund

My 2 confirmed ticket of AC2 tier from CSTM to Gondia & Gondia to Durg via gintanjali express got reallocated to AC3 beacuse they said AC2 coach is not attached, TT issue the TTE/GC certificate which I have mailed to IRCTC office of which I have a confirm receipt of delivery as well. Still IRCTC has refused to pay the amount & updated the status as TDR Repudiate and reason Failed to collect TDR/TTE Certificate/GC. [protected][protected]ticket...
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ravindra2806
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

File TDR

Address:New Delhi, Delhi

Dear Sir/Madam, I had booked a ticket from DLI to CNB journey date 22-Oct-2014 at 23:55 departure, but the train got late from more than 6 hours. i was waiting on railway station from 7 hours and finally went to home and I had filed the TDR Filing Date: 23-Oct-2014 08:57:52 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late. Please help me...
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sunil96
from Navi Mumbai, Maharashtra
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Tdr Filed in irctc but amount not refund

Address:Mumbai City, Maharashtra

Dear Sir, I have not travelled on this ticket and I filed the tdr before train start. But my tdr got repudiated which is wrong. Please refund my amount.Transaction ID: [protected]Train No./ Name: 11066/DBG LTT EXPRESSPNR Number: [protected]Date of Journey: 11-Oct-2014 Date Of Boarding: 11-Oct-2014Date of Booking: 12-Aug-2014From: DARBHANGA JN (DBG) To: LOKMANYATILAK T (LTT)Boarding At: DARBHANGA JN (DBG)Resv Upto: LOKMANYATILAK T (LTT)Quota:...
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