Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir/Madam, An amount of Rs.706.24 been debited from my Indian Bank account through net banking on 24th October'14 while booking a tatkal ticket from Mumbai to Chennai, journey date[protected]. But it showed as bank rejected in IRCTC and it's not been booked. Request you to kindly refund the amount to me.

Allotment of seats through IRCTC is not proper. When two members that too senior citizens prefer two seats for their convenience at window side IRCTC allots seats at different places . I am a regular traveller between Chittoor CTO and Krishnarajapuram ( KJM) Bangalore. When ever we go for online booking of tickets they use to give one window seat and the other at three seats away or before. For example today[protected] I had booked two tickets through IRCTC vide PNR No. [protected] from KJM to CTO.( 2S) . in train No. 22617 for[protected]. Seats are allotted as 50 and 54 D3 coach. It is very much inconvenient. They could have allotted 54 & 53 or 54 & 55 . Why this IRCTC is allotting the seats in this manner. Why can't they allot as we requested. Today when I booked the tickets there were 602 seats.This method is to be modified. Please kindly allot the seats side by side only . I hope that you will oblige the suggestion

On 25th oct 2014 i tried to book my ticket from guntur to bhubaneshwar through debit card.First i got message that the payment was successful but my ticket was not booked and it showed that transaction dropped.I dont understand what is meant by it.And when will get my money i lost Rs.577.49 /-.Transaction Id is [protected] and my bank account number is [protected] and it is state bank of india.Get me out of this problem

Dear Sir/Madam, Today[protected] I tried to book a ticket from CALICUT TO CHENNAI on 27-11-14 through Net Banking. While the time of payment its shown that You Request Is rejected and an amount of 396.24 is deducted from my SBI account :[protected]. Please let me know the solution for this.Where my money gone ??.

Sir/Madam My amount of Rs 286 has been deducted by SBI Bank Meerut Cantt branch vide ID No "[protected]IG00BHIKB6 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT" through net banking on 11 Oct 2014 and transaction charges also deduct by bank of Rs 11.24 vide ID No "ICH[protected]IG00BHIKB6 Commission of IG00B" on 13 Oct 2014 but ticket has not been booked by IRCTC. You are requested to please solve the problem and refund my money.

DEAR SIR, PLEASE FIND THIS ATTACHMENT MY IRCTC USER ID - ELORAAPD IRCTC MY BANK ACCOUNT 65.50/- RUPEN WRONG CHARGE, PLEASE REFUND MY MONEY AND BANK STATEMENT SENT, PLEASE SEE THIS BANK STATEMENT Transaction Date : 28/10/2014 Transaction Amount : (INR)65.50 Transaction Type : DR Transaction Description : IRCTC/098343/[protected]

I have book one ticket from Delhi to Solapur on 18th, Oct, 2014 from IRCTC.CO.IN. Instantly Rupees 872.48 paise got deducted from my account. The status came TICKET NOT BOOKED. 10 days have passed and no money refund has come back to my account. It is a complete case of cheating and fraud. Somebody immediately file PIL against RAILWAYS immediately and file complaint all over the media. When you are taking money then you should give the ticket and if ticket is not booked then return the money immediately. I am so much shocked from the railways doing this that I have become very cautious in booking my ticket from IRCTC. Immediate FIR and police complaint must be made and made public about this RAILWAYS FRAUDULENT behavior. When TICKET NOT BOOKED the computer must refund the money instantly to the bank. It must be automated process and their is no second thought about it. RAILWAY VALO KO BOLO ITNE BARE BHIKARI HO TO JAKE LOGO KI JEB KATNE LUG GAYE HO.

EVEN IT WAS SLEEPER CLASS, THERE WAS MORE THAN 150 UNAUTHORISED PEOPLE. NO POWER SOCKET FOR MOBILE CHARGING IN ENTIRE SLEEPER CLASS EVEN IT WAS LONG JOUNER (27HRS JOURNEY). COOLING FANS IN S7 COATCH NOT WORKING. THERE WAS NO LIGHTS. FULLY DARK. WASH BASINS WAS FULL OF DUST AND NO WATER IN MORNING FOR BRUSH. EVEN COMPLAINED TO TC REGARDING UNAUTHORISED PEOPLE, NO RESPONCE. AND THE MAIN PROBLEM IS THERE IS NO COATCH NUMBERS ON COMPARTMENTS. NO VEGETARIAN MEALS (LUNCH AND DINNER) AVAILABLE IN WHOLE JOURNEY.

dear sir, refe to the above I am retaired on 30/4/2014, from insurance company. So my mail id with my company, has been cencelled, due to retaired. and also mobile no cencelled. Now, after request, new pasword sent by your system to my old id sn.[protected]@nic.co.in, but icant open the mail. MY NAME; SURESH NANDLAL BHATIA. ADD; C/1/4 SIMANDHAR COMPLEX, RANNAPARK AHMEDABAD-380061 MOB. NO. [protected] DATE OF BIRTH: 08/04/1954 USERNAME: snbhatia2 NEW MAIL ID [protected]@yahoo.com NEW MOB NO. [protected]

I have booked a ticket ( pnr no.[protected]) from irctc (train no. 16232) from new bangalore to thanjavur. The date of journey was 21/10/2014 . The no. Of passenger was two. But i cancelled the ticket with irctc and it was approved. Till now i have not recieved my refund. So, i kindly request you to look into the matter and help me to get my refund as soon as possible.

Recently I booked a ticket through internet at the railways website IRCTC . After checking the status as 'Waiting List' I cancelled the transaction and the amount has been debited from my icici bank. They have not yet refunded the money even after 6 days, Can anyone tell me what to do and when it will credit? below the details are PNR: [protected] Transaction Id: [protected] transactionid id -[protected] train number -16232 FRom - SBC to TY PNR No. [protected] Transaction ID :[protected] Train No. 16232 From: Bangalore SBC To:thanjavur-TY Date of journey:21/10/2014 S.No. 1 PASSENGER NAME : JAWAHAR AGE :30 SEX : MALE S.No. 2 PASSENGER NAME : VENNILA AGE :26 SEX :FEMALE

Dear Sir i have Cancelled my Reservation Ticket due to some reasons details below mentioned Date of Journey : 23- Oct- 2014 Ticket Transaction ID No : [protected] PNR NO : [protected] Train No : 17412 Cancel but refund not received

Myself with family along with 3year kid, were not able to board the train as they were making wrong display and wrong announcement on gooty station while train arrival on 25th october evening 20:30. Train Details: Passenger Name: Suman S.H mbl :[protected] Train No:16570 Kacheguda to yeswantpur ( announcement was made yeswantpur to kacheguda displaying train No: as 16569) Dep: 20:15 DOJ: 25/10/2014 pnr No: [protected] Nobody taking the responsibility to accommodate and allow the passenger travel to destination on the next train even after complaining to both dy station master and chief station master. attchd is lady who made the error of doing annoucement, and very next few minutes station master out of his seat after complaning and before arrival of next train. see that authority is been taken action & written apology to passenger

Team, please help, Cancellation ID: [protected] Transaction ID: [protected] Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Train 02864 was delayed for more than 10 hours on 15th of Oct, we confirmed with e serrations ccounter and station master they ensured that we can file TDR and get full refund, till 16th Oct 5.00 AAM we were unable to file online TDR and we were getting error of chart not prepared and train not started. Hence we waited for few more hours to file TDT and now they have rejected the TDR, what kind of service is this ? We had death in family and we are in need of money the total amount was 19000+, please someone help us. Please contact me at 762O576633.

Transaction id - [protected] pnr number - [protected] date of journey[protected] date of booking[protected] we did not travel on the ticket of the above information and even we haven't cancelled the ticket of the above due to conformation of the ticket.we did not receive any refund of the above ticket.on the same day we travelled in the below information train which is 3AC. Transaction id - [protected] pnr number - [protected] date of journey[protected] date of booking[protected]

Dear IRCTC, On 26 Oct 2014 through 139 I have booked a rail tkt for self PNR of tkt No is [protected]. I have given my all details to the person booking the tkt incl my mail id but I have only got info in my mobile but not on mail in - I want complete details of the tkt in my mail id as I have to produce the tkt to my office for advance - my mail id is mukherjee.[protected]@gmail.com Regards PS MUKHERJEE - mobile [protected]

My officer Shri S, Stalin and I (R.venkateswaran) travelled in Tamil Nadu Express 2A on 09/08/2014 from Chennai to New Delhi. The eticket in my mail id [protected]@yahoo, co, was inadvertantly deleted by me. It is to be submitted to my office. PNR No. [protected]

Respected concern, My name is Pikle Nileshchandra K., my user id is Nealesh. On 17th oct I tried for booking ticket(Tatkal) from mumbai to ratlam while bookin it showed 2 available seats but after completing transaction it showed CKWL 53 transaction id for this was [protected] and PNR was [protected] then I cancelled ticket and Rs 420 refunded on 20th oct. On 18th oct I have tried for same and error occurred "RESERVATION FAILED" and Rs 507/- deducted from my account and on 22nd oct I got only Rs 10/- as refunding amount. Transaction id was[protected]Why only Rs 10 refunded instead of Rs.507/-?Please reply as early as possible.Thank you.

I have used SBT online banking service for booking tickets from Indian Railway and they have deducted Rs.11.25 extra ten times. Now I've lost Rs.112.5.The money is transferred to as commission to IGXxxxxxxxx. This is illegal ! I want my money back ! IRCTC is a total fraud.

I have booked a e-ticket to travel on 08-Oct-2014, but not travelled. For the same i have file a tdr on 10-OCT-2014 in the IRCTC site. The tdr status is showing CR Repudiate. The below is the TDR status showing in irctc site. Transaction ID: [protected] Train No./ Name: 12603/HYDERABAD EXP PNR Number: [protected] Date of Journey: 08-Oct-2014 Date Of Boarding: 08-Oct-2014 Date of Booking: 07-Oct-2014 From: BAPATLA (BPP) To: SECUNDERABAD JN (SC) Boarding At: BAPATLA (BPP) Resv Upto: SECUNDERABAD JN (SC) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 1215.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No RAMA PRASAD 70 Male CNF S2 58 RAMA DEVI 56 Female CNF S2 59 GOPI KRISHNA 41 Male CNF S2 61 TDR Details Reason For TDR: Passenger Not Travelled. TDR Filing Date: 10-Oct-2014 12:45:57 HRS TDR Status: CR Repudiate Cancellation ID: [protected] TDR Zone: SOUTH CENTRAL RAILWAY (SC) Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF Please refund the amount asap.