Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My money has not been refunded, why is irctc or rail department doing this kind of misbehaviour to me. Case is crystal clear and still im not getting my amount back...Please forward this case to your concerned authoroties and refund my money at the earliest, now this has been the height of toleranace for me...I will defenately take the action against this if not resolved early.. Ph-[protected] PNR No:[protected] I have also mailed to courier department of IRCTC but no reply was given, I am attaching screenshot of email as a proof.

while doing ticket of my 4 members (father mother uncle and aunt)from mumbai to berhampur on konark express(train number 11019) on dt 29th december 2014, money deducted from my SBI account and ticket not booked and IRCTC messages shows Rejected from bank. please refund my money as early as possible

Sir, A ticket through IRCTC was booked for "2 AC" from YESVANTPUR JN (YPR)to HOWRAH JN (HWH) (PNR:[protected]) for 12246/DURONTO EXPRESS scheduled to leave on 17-Jun-2014 from YESVANTPUR JN at 11.15 am. As soon as we learned from the charting status that only one ticket out of the three family members, including a pregnant woman was RAC and rest 2 were wait-listed; as we could not travel; we filed the TDR on 17-Jun-2014 at around 08:47am, whereas my scheduled departure of the train was 17-Jun-2014 at 11:15 am from YPR. The money was never refunded even for 'Waiting' tickets. The TDR Trans ID. number was [protected], the reason mentioned was: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. This was the case. SO I AM ENTITLED TO GET THE REFUND FOR ALL THE TICKET ALSO DEDUCTING THE NOMINAL CHARGES AS PER RULES. All requests to IRCTC and their care team have gone a waste and the case is un-resolved from last 4 months. Please help. Thanks and Regards, . Rachna Sinha my mail id :[protected]@gmail.com

I paid 2900 to agent named Arka Chatterjee through cash deposit to the following account to book tickets to NJP. He has bought the ticket and send me through mail and sms but now he has canceled the ticket and he is not picking up the phone. Kindly help/suggest. A/c Name: Keya dutta A/c: [protected] sbi branch: bijoynagar IFSC: SBIN0014529. PNR:[protected]

Hello, I have booked my tickets through IRCTC for travelling purposes. To avoid paper wastage, I have always used mobile SMS services while travelling, never took print of any tickets. Now, I would like to print my tickets to claim LTA in my organization but I am not able to see booked history into IRCTC system. History is not available either in new site or in old. Please can someone let me know, how can I get print of tickets. I do have PNR numbers in my mobile SMS with me, with that help?

Hi my name is Anuj Pal. I had booked one tatkal ticket by IRCTC website from ADI to BPL but due to some technical error site gets stuck and didnt respond. Again I tried to book same ticket but this time my ticket was booked but previous ticket was also got confirmed. Now I have two tatkal ticket for single person. IRCTC should put some validation over Tatkal scheme so only one ticket should allow per person. Here's the details for...

Hi, I have cancelled my to and fro travel tickets between Hyderabad and Chennai on 16th October. The PNR numbers are : 1) [protected] 2) [protected] The cancellation IDs are: 1) [protected] 2) [protected] It's been two weeks but I haven't got the refund yet into my bank account.

hi i am hemant varma [protected] my irctc account id hemant0155 last 21 octomber 2014 indore to kanpur tatkal ticket book but ticket not available seet to tickets are not give me but my balance 861.24 deducted in my bank of india account my money is not receved me 30/10/2014 my Transaction ID [protected] plz help me...thank you

Hi, We had one waiting window ticket with PNR[protected] and other confirmed online booked ticket with PNR [protected] for SPC DELHI PASS with Train No. 54075 on 26th October, 2014.We both missed the train due to wrong information provided by Railway Enquiry no 139. My sister called 139 around 7 p.m. and came to know that SPC Delhi PASS is running late by around 1 hour from its scheduled departure and then I called at 7:33 p.m.to enquire about the status of the train and I was informed that the train is running late by around 1 hour 30 minutes from its scheduled departure time 7:53 p.m.So when I reached Bareilly Junction at around 9 pm, I came to know that train had already departed.Since I had to catch a flight next morning, we ran to the bus-stop to catch bus for Delhi and had to face a lot of inconvenience .I have attached our bus tickets and my train ticket for your consideration. Please give appropriate compensation and take effective actions as early as possible so that others may not face the same problem. Thanks Yash Khandelwal

We were travelling by train no 12510 from Rampurhat to Bangalore. We boarded the train on 27th October 2014. Price for the food were charged higher than the price list price. Example :- Tea - Rs. 10 Water Rs. 20 Breakfast Rs. 40 Veg Lunch Rs. 100. The service boy's name was Shadhu Charan Thakur.

Respected Sir/Madam, 1. With reference to:--- a) My transaction ID:[protected] Train No:12805 / JANMABHOOMI EXP PNR No:[protected]. b) My transaction ID:[protected] Train No:22880 / TPTY BBS SF EXP PNR No:[protected] 2. I have not completed my onwards and return journey due to HUDHUD cyclone at visakhapatnam. Due to non availability of power at visakhapatnam i am unable to file the TDR for the above said transaction. 3. It is requested that kindly process to get the my ticket amount and same may be debited to my account at the earliest. I am herewith enclosing my ticket copy with this mail.

I am trying to book ticket from IRCTC website but my ticket not booked and my account balance of Rs.436 deducted from bank. I am confused why deduct from my account when ticket not booked. Please refund my amount in my bank account. My Transaction ID- [protected]. Transaction Id- [protected] Transaction Date - 29 Oct, 2014 Train No.14866/Marudhar Express Date of boarding - 05 Nov, 2014 Please refund my amount of Rs.436, it's urgent required my amount. LOVEY VERMA [protected] [protected]@gmail.com Agra

Hello IRCTC team, I had booked a ticket PNR No: [protected] from DELHI (DLI) to NANGAL DAM (NLDM) for 26 October 2014, Train No./Name: 14554 / HIMACHAL EXPRESS Transaction ID: [protected] I have cancelled the captioned ticket.but amount has not been credited to my account.Kindly refund my money as soon as possible.

The details of the ticket for which refund is needed is given below. The ticket was confirmed in tatkal . Although confirmed tatkal ticket is not cancelled, but there is a clause in the railway rules that if the train is late by more than 3 hours, money is refunded. For your information I cancelled the ticket only after knowing from your site that the train was 7 hours late from the starting station itself, afterwards during its journey it was more than 10 hours late. Pls. don't give me excuses that the tag of cancellation was not attached etc., etc. because once your NETS site was showing more than 7 hours late, it was not my duty to attach the tag . Then there is no information mentioned in the railway documents about these tags, etc. and also no prior information is given about the train being late. It is very sad that first the railways causes so much of inconvenience without being concerned about the wastage of time of the passenger and secondly takes away undue money also. So, pls. refund the money. Transaction ID: [protected] PNR No: [protected] Train No./ Train Name 12303 / POORVA EXPRESS Date of Journey: 24-Oct-2014 Date Of Boarding: 24-Oct-2014 Class: SECOND AC (2A) From: ALLAHABAD JN (ALD) To: NEW DELHI (NDLS) Boarding: ALLAHABAD JN (ALD) Resv Upto: NEW DELHI (NDLS) Quota: TATKAL (CK) Date of Cancellation: 24-Oct-2014 09:50:03 HRS Ticket Type: E-Ticket Cancellation ID: [protected] Passenger Details SNoNameAgeGenderStatusCancellation Date1shashank33MaleCancelled24-Oct-2014 09:50:03 HRS

Hi, I had booked tickets for 09724 premium train to nagpur from chennai. But the train got canceled and i was informed only 2 hours before the departure. I tried to file TDR/cancel the ticket but was unable to do so. So i thought, since railways has canceled the train, they will directly issue the refund. But its been close to 2 weeks since i received the refund. Now when i called irctc and checked, they tell me i should have canceled the ticket within 72 hours. Thats the rule and now we cannot issue the refund. how would a customer know all the rules. while canceling the train, they should have stated in a message about the rule. now they are not refunding even a single paisa. Regards Gopal Bhattad

DEAR SIR I WANT TO BOOK TICKET IN SPECIAL PREMIUM TRAIN FROM PATNA TO SURAT ON 05 NOV TICKET A, MOUNT SHOWS IS RS 2400(NAREA AMOUNT ) B=UT WHEN WE GO FOR BOOKING TICKET WHILE PAYMENT AMOUNT SHOWS FOR 02 ADULT AND 01 CHILD IS RS 13000. KINDLY VERIFY AND ADVISE.

During tatkal hours it happened with me twice, As soon as I clicked on the make payment button it logged me out of the website and immediately after logging back in it says waiting List .. WT[censored] why did it logged me out when ticket was available and i was about to make the payment. It looks like to be a scam by some railway officials looking fter the website activity, where they want to sell out the tickets of fast filling trains by themselves to earn huge profit. BLOODY .

On 27-October, I was threatened to be fined by a TTE(HARI KRISHNAN) because I boarded from the Booking station. I had kept the Next station as a Boarding Station. I have booked ticket from QLN to SBC and kept Boarding station as CGNR. But I boarded from QLN. He took 400Rs in bribes and left me travel in peace. PNR number: [protected]. My contact ID: [protected]@gmail.com

I have recently booked a tatkal ticket on IRCTC website and happened to be the disastrous day for me. Transaction ID : [protected] PNR: [protected] The rule says the Tatkal ticket can be booked 24 hours before your "Journey Date". This ticket was booked on October 25, 2014 for Journey on October 26. This was the date selected while searching for tickets. Even the search results showed the available tickets for the requested date. But to my surprise, the ticket was booked for October 27, 2014 !!! How can that be allowed ?? That is 48 hours ?? To our dismay, we did not look into the journey date on the last page, as I cannot have expected that to happen. The next early morning when we reached, it was a horrifying experience for me. The ticket was for the other day. I need complete refund of the ticket amount from IRCTC.

I have booked 3 tickets for 5 people on 5/10/14 but due to some reasons I have cancelled the tickets on 12/10/14 and its been 16 days but still the amount has not been refunded.the details of the cancelled tickets are- 1)ahmedabad to somnath Train no.11464, pnr no. [protected], journey date is 26/11/14, total charge is 3472rs 2)somnath to dwarka Train no.19251, pnr-[protected], journey date is 27/11/14, total charge is 3347rs 3)dwarka to ahmedabad Train no.16337, pnr no.[protected], journey date is 29/11/14, total charge is 3697 rs All the tickets are booked on 5/10/14 and cancelled on 12/10/14 and all the tickets are of ac 3rd class and general quota.tickets were bookedbookebookedbook online . Kindly look in the matter and refund the amount as soon as possible