Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am Debabrata Sarkar I am working Honda Comp.as a CRM for your kind information yearly two times I am traveling by Duranto Bangalore to kolkata but I am suffering because toilet bathroom are not cleaned properly no maintain properly, electrical plug point are not working.Ph.No:+91-[protected] Mail id:[protected]@gmail.com. PNR NO:[protected]...

sir, i have booked ticket with pnr no [protected] but the train was cancelled in the last hours due to Hudhud cyclone in northern part of andhra pradesh, there is no power for last one week as a result i am unable to contact concerned officials so i request you to refund my money to my account thanking you...

I had filed a TDR for an E-Ticket(PNR-[protected]). The reason for the cancellation was Train was late more than 3 hours and passenger did not travel. The ticket was dated 18/02/2014 for train no 12322. The Reference No for the TDR filing was ekt[protected]. Please provide immediate refund for the same....

This is Anil Kumar.S working as Banker Issue: On 26/09/14, I travelled from Rajamundry(a.p) to Samalakot(a.p) with express train ticket in superfast train, because of same timings in rajamundry station instead of express train(tirupati- puri express) at 00:10(27/09/14), travelled in surperfast Express (falaknama express) to samarlakot at 00:20(27/09/14) . Mr.Ravi Raju Ticket Examiner Checked my ticket no.5843 7405(VTS:61G6B2X7DE)...

Hi, Today I am travelling from Lucknow to Banda. When TC came to check ticket. I shown him the mobile ticket. After checking my ticket he just deleted my sms ticket. When I get back my mobile and saw that TC deleted my sms, then quickly I called him but he just ignored and went away. Next time when TC was passing near by my berth, I called him and tell about my concern that you deleted my mobile tkt sms. He was not accepting that he...

Station authority of Kolkata Station are not giving clear cause of cancellation of Train no. 13131 and further when i try to inquire with higher authority they said that please see the display and do not disturb us... Is this the rule? Who will be held responsible for my loss which will raise because of not attending my client tomorrow as per schedule..? Do Indian Railway will reimburse my loss? Please repond to that matter and analyse who...

My pnr is [protected]. I am travelling today from raipur R to ahmedabad ADI. my complaint is against attendant of coach a1 that he did not issue me bed roll. After asking he issued after 1 hour of journey. Same time on asking only he gave me pillow cover and that to used one and dirty. I asked to change it and he changed it. When i asked about hand towel he told me that it is wet. After journey of 5 hts i.e. at nagpur, on reminding he gave...

Against the PNR No: [protected], I have filled a TDR on the journey date[protected]within 02 hrs. of chart prepared), as I have got the RAC seats in 3rd AC (TDR Reference no: ekt[protected]). I have completed my journey on another confirmed ticket of Slepper class. Ticket charges of the Third AC was Rs. 3210/- Till today the TDR hasn't been resolved (It is showing "Refund under process" and IRCTC ZONE : "Group General Manager-1/Eastern...

IRCTC has collected entire payment (to the tune of Rs6.5k) on booking that has been failed. This is truly appalling Customer Service. If IRCTC cannot handle simple website functions, then it should simply close down its website and do offline bookings, but accepting payments for Failed Bookings is completely unacceptable. It is Illegal, unprofessional and completely unethical. It is not expected from Government organizations, but at the same...

hello sir i want to complain for a agnet name ankit pathak who is working in indirapuram on a name of xtreme travels i want to go mumbai, Mr ankit pathak told me that the indian railway has upgrade the price of train 14% which is right but he told me the tatkal charges which he is going to charge me is Rs3000 excluding the railway fair. and when i ask the reasion why then he told me that he is going to book my train ticket through a software...

dear sir we have last 1 week tring the online tatkal booking but all ticket is blocked from pune railway station we r in week payment done 23500 pending with irctc i dont know what is the reson ticket not available i dont wont my money i have case file IRCTC tell what about irctc & how to proseed the complaint with irctc Address: - Sr. 215 Ganganagar, Phursungi, Raygad, Colony, Lane No. 04Tal- Haveli, Lane No....

Dear Sir, This is pertaining to my train travel experience in Kolkata Rajdhnai - Train No 12306 - traveling from New Delhi to Kanpur on 10th Oct 2014. I have been trying to lodge a complain on the web portal but due to some technical problem it has not been working. Due to which I have already registered a grievance on the portal for public grievance (Reg. No. MORLY/E/2014/11244) and have also written to the PMO for the same. Then I came...

Dear All, Please note I had booked for two persons, ALOK & RAJESH, for travel from YPR to DURG (PNR [protected]) 10 October, while it was confirmed for ALOK, for RAJESH it was waitlisted no 1 and hence he could not travel.. I have not received any confirmation of the refund for the waitlisted ticket for RAJESH.. Please send the confirmation for the refund of the waitlisted ticket immediately.. Regards.. Alok Dixit...

This happened in early morning. When I went sbc along with my parents. Parents are travelling to chennai and first titime in train Even though we reached early I ccouldn't get a platform ticket due to rush even in seperate counter for issuing platform ticket.since my parents are old and new to tthe place I had to guide them to their seat. My concern is If a platform ticket vwndong machine or seperate counter is active I wouldn't paid...

On 20th October 2014 i have booked tatkal tickets from PUNE to NAGPUR, the tickets were not booked but money is deducted from my SBI account TRANSACTION ID : [protected] PAYMENT STATUS : Payment Failed TRAIN NAME : 12135/PUNE NAGPUR EXPRESS CLASS : Sleeper Class...

DEAR SIR, I HAVE TRAVELLED IN SHATABDI EXPRESS FROM MAS(CHENNAI) TO TUP(TIRUPPUR) BY SHATABDI EXPRESS TRAIN NO.12243 VIDE MY TICKET PNR NO.[protected].TRAIN SUPPOSED TO REACH 13-10 PM BUT REACHED AT TIRUPPUR ON 13-45 PM ON 16.10.2014. I HAVE NOT RECEIVED ANY MEAL FOR THE SAME TRAIN. CATERING SERVICES FOR SOUP AND MEAL IS ONLY FOR COIMBATORE PASSENGER NOT FOR TIRUPPUR PASSENGER. IS IT CORRECT IF THE TRAIN IS RUNNING LATE MORE THAN 1/2 AN...

i had booked a ticket from madgaon to mumbai today for tatkal it proceeded well upto the payment section i enetered the debit card details it was processing for sometime later it showed could not connect to the server please try again i checked in the booking history it showed failed transaction.so i booked another ticket later they sent two messages that two tickets were booked why couldnt you show it before.now i will not get the money...

DEAR SIR I HAVE BOOKED TICKET THRO IRCTC FROM A/C RTAPADIA07 DATED 19/10/14 TRAIN NO 12111 AMRAVATI EXP AC THREE TYRE FROM DADAR TO AKOLA having name as rajesh tapadia 40, poonam tapadia 37, aishwarya tapadia 18, i got only one reservation confirn RAC B 3 SL 63 AND TWO TICKET IS NOT confirm having wait list 1and 2 . so i cancell that ticket before arriving train no 12111 amravati express at 7.30 pm by filling cancel thro TDR FROM MY A/C...

Ref: IMPS Ref. No.[protected]. I tried to book a train ticket on 16/10/2014, through 139 facility from my smart phone. The ticket fare amount of Rs. 2, 507.47 was debited in my ICICI bank account on 16/10/2014; 13.30.52 hrs. and credited to the a/c of 139 services. But, 139 booking was not successful, as it displayed as "we are unable to process your request, try again later". Can you please look into the matter and refund the...

It is highly disappointing when i was booking ticket on 18/10/2014 morning at 10:00 am the website gets failed to deliver. The calender which shows date was unavailable for some time at 10:00 am. Because of that i could not book the ticket. I am working in a bank and frequently travels to my hometown. there are lot of agent who booked ticket despite that problem i dont know how they could manage. Being working in an organization you can not...