Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello IRCTC team, I had booked a ticket PNR No: [protected] from DELHI (DLI) to NANGAL DAM (NLDM) for 26 October 2014, Train No./Name: 14554 / HIMACHAL EXPRESS Transaction ID: [protected] I have cancelled the captioned ticket.but amount has not been credited to my account.Kindly refund my money as soon as possible.

The details of the ticket for which refund is needed is given below. The ticket was confirmed in tatkal . Although confirmed tatkal ticket is not cancelled, but there is a clause in the railway rules that if the train is late by more than 3 hours, money is refunded. For your information I cancelled the ticket only after knowing from your site that the train was 7 hours late from the starting station itself, afterwards during its journey it was more than 10 hours late. Pls. don't give me excuses that the tag of cancellation was not attached etc., etc. because once your NETS site was showing more than 7 hours late, it was not my duty to attach the tag . Then there is no information mentioned in the railway documents about these tags, etc. and also no prior information is given about the train being late. It is very sad that first the railways causes so much of inconvenience without being concerned about the wastage of time of the passenger and secondly takes away undue money also. So, pls. refund the money. Transaction ID: [protected] PNR No: [protected] Train No./ Train Name 12303 / POORVA EXPRESS Date of Journey: 24-Oct-2014 Date Of Boarding: 24-Oct-2014 Class: SECOND AC (2A) From: ALLAHABAD JN (ALD) To: NEW DELHI (NDLS) Boarding: ALLAHABAD JN (ALD) Resv Upto: NEW DELHI (NDLS) Quota: TATKAL (CK) Date of Cancellation: 24-Oct-2014 09:50:03 HRS Ticket Type: E-Ticket Cancellation ID: [protected] Passenger Details SNoNameAgeGenderStatusCancellation Date1shashank33MaleCancelled24-Oct-2014 09:50:03 HRS

Hi, I had booked tickets for 09724 premium train to nagpur from chennai. But the train got canceled and i was informed only 2 hours before the departure. I tried to file TDR/cancel the ticket but was unable to do so. So i thought, since railways has canceled the train, they will directly issue the refund. But its been close to 2 weeks since i received the refund. Now when i called irctc and checked, they tell me i should have canceled the ticket within 72 hours. Thats the rule and now we cannot issue the refund. how would a customer know all the rules. while canceling the train, they should have stated in a message about the rule. now they are not refunding even a single paisa. Regards Gopal Bhattad

DEAR SIR I WANT TO BOOK TICKET IN SPECIAL PREMIUM TRAIN FROM PATNA TO SURAT ON 05 NOV TICKET A, MOUNT SHOWS IS RS 2400(NAREA AMOUNT ) B=UT WHEN WE GO FOR BOOKING TICKET WHILE PAYMENT AMOUNT SHOWS FOR 02 ADULT AND 01 CHILD IS RS 13000. KINDLY VERIFY AND ADVISE.

During tatkal hours it happened with me twice, As soon as I clicked on the make payment button it logged me out of the website and immediately after logging back in it says waiting List .. WT[censored] why did it logged me out when ticket was available and i was about to make the payment. It looks like to be a scam by some railway officials looking fter the website activity, where they want to sell out the tickets of fast filling trains by themselves to earn huge profit. BLOODY .

On 27-October, I was threatened to be fined by a TTE(HARI KRISHNAN) because I boarded from the Booking station. I had kept the Next station as a Boarding Station. I have booked ticket from QLN to SBC and kept Boarding station as CGNR. But I boarded from QLN. He took 400Rs in bribes and left me travel in peace. PNR number: [protected]. My contact ID: [protected]@gmail.com

I have recently booked a tatkal ticket on IRCTC website and happened to be the disastrous day for me. Transaction ID : [protected] PNR: [protected] The rule says the Tatkal ticket can be booked 24 hours before your "Journey Date". This ticket was booked on October 25, 2014 for Journey on October 26. This was the date selected while searching for tickets. Even the search results showed the available tickets for the requested date. But to my surprise, the ticket was booked for October 27, 2014 !!! How can that be allowed ?? That is 48 hours ?? To our dismay, we did not look into the journey date on the last page, as I cannot have expected that to happen. The next early morning when we reached, it was a horrifying experience for me. The ticket was for the other day. I need complete refund of the ticket amount from IRCTC.

I have booked 3 tickets for 5 people on 5/10/14 but due to some reasons I have cancelled the tickets on 12/10/14 and its been 16 days but still the amount has not been refunded.the details of the cancelled tickets are- 1)ahmedabad to somnath Train no.11464, pnr no. [protected], journey date is 26/11/14, total charge is 3472rs 2)somnath to dwarka Train no.19251, pnr-[protected], journey date is 27/11/14, total charge is 3347rs 3)dwarka to ahmedabad Train no.16337, pnr no.[protected], journey date is 29/11/14, total charge is 3697 rs All the tickets are booked on 5/10/14 and cancelled on 12/10/14 and all the tickets are of ac 3rd class and general quota.tickets were bookedbookebookedbook online . Kindly look in the matter and refund the amount as soon as possible

Dear Sir/Madam, An amount of Rs.706.24 been debited from my Indian Bank account through net banking on 24th October'14 while booking a tatkal ticket from Mumbai to Chennai, journey date[protected]. But it showed as bank rejected in IRCTC and it's not been booked. Request you to kindly refund the amount to me.

Allotment of seats through IRCTC is not proper. When two members that too senior citizens prefer two seats for their convenience at window side IRCTC allots seats at different places . I am a regular traveller between Chittoor CTO and Krishnarajapuram ( KJM) Bangalore. When ever we go for online booking of tickets they use to give one window seat and the other at three seats away or before. For example today[protected] I had booked two tickets through IRCTC vide PNR No. [protected] from KJM to CTO.( 2S) . in train No. 22617 for[protected]. Seats are allotted as 50 and 54 D3 coach. It is very much inconvenient. They could have allotted 54 & 53 or 54 & 55 . Why this IRCTC is allotting the seats in this manner. Why can't they allot as we requested. Today when I booked the tickets there were 602 seats.This method is to be modified. Please kindly allot the seats side by side only . I hope that you will oblige the suggestion

On 25th oct 2014 i tried to book my ticket from guntur to bhubaneshwar through debit card.First i got message that the payment was successful but my ticket was not booked and it showed that transaction dropped.I dont understand what is meant by it.And when will get my money i lost Rs.577.49 /-.Transaction Id is [protected] and my bank account number is [protected] and it is state bank of india.Get me out of this problem

Dear Sir/Madam, Today[protected] I tried to book a ticket from CALICUT TO CHENNAI on 27-11-14 through Net Banking. While the time of payment its shown that You Request Is rejected and an amount of 396.24 is deducted from my SBI account :[protected]. Please let me know the solution for this.Where my money gone ??.

Sir/Madam My amount of Rs 286 has been deducted by SBI Bank Meerut Cantt branch vide ID No "[protected]IG00BHIKB6 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT" through net banking on 11 Oct 2014 and transaction charges also deduct by bank of Rs 11.24 vide ID No "ICH[protected]IG00BHIKB6 Commission of IG00B" on 13 Oct 2014 but ticket has not been booked by IRCTC. You are requested to please solve the problem and refund my money.

DEAR SIR, PLEASE FIND THIS ATTACHMENT MY IRCTC USER ID - ELORAAPD IRCTC MY BANK ACCOUNT 65.50/- RUPEN WRONG CHARGE, PLEASE REFUND MY MONEY AND BANK STATEMENT SENT, PLEASE SEE THIS BANK STATEMENT Transaction Date : 28/10/2014 Transaction Amount : (INR)65.50 Transaction Type : DR Transaction Description : IRCTC/098343/[protected]

I have book one ticket from Delhi to Solapur on 18th, Oct, 2014 from IRCTC.CO.IN. Instantly Rupees 872.48 paise got deducted from my account. The status came TICKET NOT BOOKED. 10 days have passed and no money refund has come back to my account. It is a complete case of cheating and fraud. Somebody immediately file PIL against RAILWAYS immediately and file complaint all over the media. When you are taking money then you should give the ticket and if ticket is not booked then return the money immediately. I am so much shocked from the railways doing this that I have become very cautious in booking my ticket from IRCTC. Immediate FIR and police complaint must be made and made public about this RAILWAYS FRAUDULENT behavior. When TICKET NOT BOOKED the computer must refund the money instantly to the bank. It must be automated process and their is no second thought about it. RAILWAY VALO KO BOLO ITNE BARE BHIKARI HO TO JAKE LOGO KI JEB KATNE LUG GAYE HO.

EVEN IT WAS SLEEPER CLASS, THERE WAS MORE THAN 150 UNAUTHORISED PEOPLE. NO POWER SOCKET FOR MOBILE CHARGING IN ENTIRE SLEEPER CLASS EVEN IT WAS LONG JOUNER (27HRS JOURNEY). COOLING FANS IN S7 COATCH NOT WORKING. THERE WAS NO LIGHTS. FULLY DARK. WASH BASINS WAS FULL OF DUST AND NO WATER IN MORNING FOR BRUSH. EVEN COMPLAINED TO TC REGARDING UNAUTHORISED PEOPLE, NO RESPONCE. AND THE MAIN PROBLEM IS THERE IS NO COATCH NUMBERS ON COMPARTMENTS. NO VEGETARIAN MEALS (LUNCH AND DINNER) AVAILABLE IN WHOLE JOURNEY.

dear sir, refe to the above I am retaired on 30/4/2014, from insurance company. So my mail id with my company, has been cencelled, due to retaired. and also mobile no cencelled. Now, after request, new pasword sent by your system to my old id sn.[protected]@nic.co.in, but icant open the mail. MY NAME; SURESH NANDLAL BHATIA. ADD; C/1/4 SIMANDHAR COMPLEX, RANNAPARK AHMEDABAD-380061 MOB. NO. [protected] DATE OF BIRTH: 08/04/1954 USERNAME: snbhatia2 NEW MAIL ID [protected]@yahoo.com NEW MOB NO. [protected]

I have booked a ticket ( pnr no.[protected]) from irctc (train no. 16232) from new bangalore to thanjavur. The date of journey was 21/10/2014 . The no. Of passenger was two. But i cancelled the ticket with irctc and it was approved. Till now i have not recieved my refund. So, i kindly request you to look into the matter and help me to get my refund as soon as possible.

Recently I booked a ticket through internet at the railways website IRCTC . After checking the status as 'Waiting List' I cancelled the transaction and the amount has been debited from my icici bank. They have not yet refunded the money even after 6 days, Can anyone tell me what to do and when it will credit? below the details are PNR: [protected] Transaction Id: [protected] transactionid id -[protected] train number -16232 FRom - SBC to TY PNR No. [protected] Transaction ID :[protected] Train No. 16232 From: Bangalore SBC To:thanjavur-TY Date of journey:21/10/2014 S.No. 1 PASSENGER NAME : JAWAHAR AGE :30 SEX : MALE S.No. 2 PASSENGER NAME : VENNILA AGE :26 SEX :FEMALE

Dear Sir i have Cancelled my Reservation Ticket due to some reasons details below mentioned Date of Journey : 23- Oct- 2014 Ticket Transaction ID No : [protected] PNR NO : [protected] Train No : 17412 Cancel but refund not received