Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

WE HAVE BEEN CONTINUOUSLY FOLLOWING UP WITH YOUR CC REP & MAILS TO CARE @ IRCTC BUT ALL IN VAIN. WE ARE JUGGLING BETWEEN BANK AND IRCTC FOR OUR OWN MONEY. TODAY TOMORROW IS ONLY THE ANSWER THAT WE ARE GETTING. PNR NO:-[protected] PNR NO:- [protected] DATE OF CNCELATIN:- 14 SEP 2014 TRAIN NO:- 12201

I have login user id rhari1971k, but I have forgotten my password and I tried answering security question, but response came as wrong answer, So, kindly send another password to my registered e-mail account so as to enable me to book ticket.

Hi Sir, I missed the train on 12th Sep 2014, and i have not traveled on that day & TDR Filed. Now i can see Status is CR Repudiate. Kindly refund the respective amount. Reservation Status:CR Repudiate Date of Booking: 19-Aug-2014 TDR:15-Sep-2014 Transaction ID: [protected], PNR No: [protected] Train No./Name: 16523 / KARWAR EXP Date of Journey: 12-Sep-2014 Date Of Boarding: 12-Sep-2014 Class: SLEEPER CLASS (SL) From: BANGALORE CY JN (SBC) To: UDUPI (UD) Boarding: BANGALORE CY JN (SBC) Ticket Type: E-Ticket Thanks Chandrakanth Biradar

Sir, I have a valid User I.D. and Password. Recently I have updated my folio during this week. I feel troubles from 27th September 2014 as the CHROME and INTERNET did not allow me to open www.irctc.co.in site and showing a bogus notices in my computer as follows “The site’s security certificate is not trusted” when my computer is fully protected by a reputed Antivirus company. I am pressing hard. This is for your kind information that during pooja season I shall proceed for long tour in various places. So, you are hereby requested to solve the problem in which I can book e-ticket without any troubles. Matter may kindly be treated as most argent. Thanking you for your anticipation. Yours faithfully, Pralay Kumar Das at: chunaripara mob: [protected] po: jiaganj email:[protected]@gmail.com dist: murshidabad pin:742123 date:29/09/2014

I had booked 3 tickets from newdelhi to mumbai in rajdhani exp 12952 in 3 ac doj 12.07.2014 through arti travels surat since tickets were not confirmed the journey was cancelled.consequent upon which i filled TDR on the same date before 6.45p.m. to my great shock and surprise i am informed that the claim has been rejected on the ground of late submission of TDR without mentioning the exact timing of the receipt of the TDR

My irctc username is kitkatsk. Amount of 11.25 rupee is being debited from my sbbj account( 8 times deducted in one day) even I didn't book any train ticket. Amount crediting to irctc pooling account [protected]. Please stop debiting amount. Regards, Sunny

Sir,

I have booked Train Ticket from Nagarsol to Malkajgiri on 26.11.2014, after booked the tickets i am updating the profile by mistake EMail address was done wrongly,

correct email is [protected]@rediffmail.com,

i want to change the email to : [protected]@gmail.com

by mistake i done the email to: [protected]@gmail.com instead of [protected]@gmail.com,

I request you to change the correct address from: [protected]@gmail.com to

[protected]@rediffmail.com or [protected]@gmail.com, please help in this regard.


RAMINI SRINIVAS,
CELL:[protected].

I have filed a TDR on '14-Sep-2014 17:13' as I have missed the train in the early morning from visakhapatnam. But the TDR status is now CR Repudiate, and the 'Reason for TDR Registration Failed: Invalid TDR Timestmap: CNF' Please help get this complaint addressed, as the journey has not been initiated, but the TDR is cancelled. TDR Transactions DetailsTransaction ID: [protected] Train No./ Name: 18645/EAST COAST EXP PNR Number: [protected] Date of Journey: 14-Sep-2014 Date Of Boarding: 14-Sep-2014 Date of Booking: 05-Sep-2014 From: VISHAKAPATNAM (VSKP) To: SECUNDERABAD JN (SC) Boarding At: VISHAKAPATNAM (VSKP) Resv Upto: SECUNDERABAD JN (SC) Quota: GENERAL (GN) Class: (SL) Ticket Amount: 370.0 Ticket Type: E-TicketPassengers DetailsName Age Gender Status Coach ID Berth No/ WL NoM BALAMURALI KRI 30 Male CNF S5 21 TDR DetailsReason For TDR: Passenger Not Travelled. TDR Filing Date: 14-Sep-2014 17:13:26 HRS TDR Status: CR Repudiate Cancellation ID: [protected] TDR Zone: SOUTH CENTRAL RAILWAY (SC)

Dear sir,

From 26.09.2014 to 27.09.2014 i.E one day an amount rs11.25 has been deducted 9 times from my account without any reason.So i kindly request you to provide necessary information regarding the deductions and refund the same if found inappropriate.

From:

A.Chandra shaker
Mobile number-[protected]
Mail id- [protected]@rediffmail.Com

I was travellin with my family from Chennai to hyderabad and found lots of bed bugs on seat 15 and 16. We have registered a written complaint in train but the staff was not taking it seriously. I couldnt sleep for all night and waiting fror my train to reach hyderabad. It was pathetic experience and I will never ever travel through indian railways. We have reported the issue to the Onduty Ticket Conductor (Mr. Prasad ), Attender Mani and one more staff A Mubarak. Please take strcit action against the cleaning staff of this train.

i was booking my ticket to my native the fare was 395 Rs for sleeper class but after booking for 4 members the total amount was 3411.this is not the first time i booked return ticket same time the total was 4611. what is this? is this a joke.I hope same servre action is taken and the money is refunded as well.

Dear Sir,
I cancelled my e ticket dated 10.09.2014. My ticket flowing detail
1. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
2. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
3. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
4. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
Date of Journey date:-06.09.2014 The train is cancile due to railway track jam train name and no. is 22462/SHRI SHAKTI EXPRESS KATRA(JAMMUTAWI) TO NEW DELHI.
SO PLEASE CREDIT MY ACCOUNT AS SOON AS POSSIBLE.
Thanks & Regards
Sunil Singh


As per your rules is ok but we are not reach the station within time and no network. No facility in KATRA VAISNO DEVI YATRA. Due to heavy rain and sliding area. It is popular off news and TV. So please see my mater. I requiested to refund my funds.

Thanks & Regards
Sunil Singh

Dear sir,
I booked ticket through agent on 25/9/2013
Transaction id: [protected], pnr no.:[protected], train no.:12490
As due to heavy rain train has been cancelled on this day 25/9/2013
I havent recevied refund amount even after 1 year filling tdr through agent
Please help me out in getting refund back

Dear Sir,
I cancelled my e ticket dated 10.09.2014. My ticket flowing detail
1. PNR. NO. [protected], AND Cancilation ID-[protected]
2. PNR. NO. [protected], AND Cancilation ID-[protected]
3. PNR. NO. [protected], AND Cancilation ID-[protected]
4. PNR. NO. [protected], AND Cancilation ID-[protected]
Date of Journey date:-06.09.2014 The train is cancile due to railway track jam train name and no. is 22462/SHRI SHAKTI EXPRESS KATRA(JAMMUTAWI) TO NEW DELHI.
SO PLEASE CREDIT MY ACCOUNT AS SOON AS POSSIBLE.
Thanks & Regards
Sunil Singh

web site designed by irctc is too poor to login. a person like me getting hurdle and trouble while logging the website for online reservation. previously I had also complained but of no use. for what purpose you created this web portal. early action and reply is solicited. I think the goverment machiner is set up for only commercial users and not for individual and needy person. a shameful webside for logging trouble. category given by you is also very rediculous wherein my complaint did not fit. artificial approach of you is experienced by me rather eternal.

My PNR no. [protected](E-Ticket), status shows dt. 26.09.14 RAC-1 & Train status shows -Train Cancelled. Cancelled my above PNR no. Ticket, but status shows cancellation pending, after that every time shows cancellation & SMS not allowed. Pl. Cancelled my ticket & refund my money. Also pl. Let me know about my refund status.

We are inconvenient for the Rayalaseema Express Train timings from Tirupati to Hyderabad. All passengers are convenient for 17:00 Clock or above 17:00, because timings of Offices, Colleges and etc., upto 16:30. Passengers are daily travelling from different places like Kadapa, Yerraguntla, Razampeta, Pullampeta and Kodur etc., for various purposes. Sir, we are requesting that change the train timings please. Request - Regards Thanking you Sir

WHILE TRAVELLING FM ERNAKULAM SOUTH TO HATIA ON 08 SEP 2014 BY 13352 ALLPEY-DHANBAD EXPRESS, AT VIJAYWADA ON 09 SEP 2014 AT 0800 HRS I BOUGHT FOUR PACKETS OF IDLY AND DOSA FORM NEETHU'S KITCHEN " DAKSHEN RESTAURANT" OUTLET AT PLATFORM, COSTING RS 30/- EACH THE QUALITY OF THE FOOD WAS JUST HORRIBLE. KINDLY CHECK THE QUALITY PLEASE. FROM THE SAME PLACE SAME TIME I BOUGHT A PACKET OF BREAD WHICH COSTED ME RS40/-(RUPEES FORTY) WHEREAS ON THE PACKET THE MRP WAS RS 30/- ONLY. ON ENQUIRING, THE VENDOR SAID THE COST WAS INCREASED TODAY ONLY. ON ASKING FOR ANY AUTHORITY LETTER FOR SUCH INCREASE THE VENDOR JUST PUT HIS HEADS DOWN. KINDLY CHECK SUCH INCIDENTS TO MAKE IRCTC AND RAILWAYS A WONDERFUL EXPERIENCE PLEASE...

Sir, I booked 6 rly.tkt. from hwh to indore on line. Date of journey is 24.11.2014. Fare paid through net banking of sbi. The amount has been debited but received no messege frm irctc. Please tell me what should I do. Samir Sengupta Ph. No. o[protected]

On dated 24th Sep 2014 I booked a ticket from Allahabad to Dadar, During ticket booking period a Axis bank gateway merchant message had come on screen to fill ATM card number & ATM pin when I submit Information my ticket would be Confirmed & the charges is 706rs only. But today at 7.33 am I received a message from my bank for debit amount rs 14750/- I visited my bank regarding this problem he Told me about fraud from Internet. Please help me & make secure system Suneel vishwakarma user name:- vsunil18