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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 449

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K
Kaushlendra Chauhan
from Rajkot, Gujarat
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Ticket Refund TDR Failed

I have booked ticket for 15.08.2014 but due to ill health we have not travelled and accordingly filed TDR. TDR ID NO [protected](Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced...
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U
umeshn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservation list/chart for Diva Sawantvadi Passenger.

Hi I'm Umesh Nimbre booked ticket for Diva Madgaon Passenger train (no.50105) for 22/08/2014 PNR no.[protected] however at the time of boarding a train neither any list or chart was pasted on the said coach nor any authorised officer available at diva platform no.6 to guide commuters . This is a everyday finding for the commuters who are travelling from same train . Hence please have a look on the same and have some arrangements so...
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S
Shanky7485
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

V Bad condition of AC coaches/Mouse found

Address:Mumbai City, Maharashtra

I am Shashank Agarwal and was was travelling from Banda to LTT in Tulsi Express(Train No- 11070), PNR No- [protected] on 18th August, 2014(attaching the proof for your reference). I found the condition of my Third AC coach worse than ever. Following weremy concerns: - There were mice in the compartment. I am attaching a photo proof for the same. I brought the issue to notice of cleanliness contractor(A2Z) but they came with some spray -...
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C
chetannep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Refund-TDR Filed

Address:Mumbai City, Maharashtra

I have booked ticket for 15.08.2014 but due to ill health we have not travelled and accordingly filed TDR. TDR ID NO [protected](Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through...
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N
nilaksha
from Manali, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How Ticket is booked before 8.00am on 60 days

Address:Pune, Maharashtra

Sir, As per your facility railway ticket will booking open before 60 days for our convenience. But right now i have check for 20.10.2014 in 12129(Azad hind Exp)only 26nos 3AC and 126nos Sleeper coach available. How it happens if booking will open tomorrow morning at 8.00 AM how these seat was booked. Nilaksha Nahatkar PUNE [protected]...
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Riturj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsibility of Ahmedabad Railway Station

Address:Ahmedabad, Gujarat

Dear Sir, I am Rituraj Singh citizen of India residing in Jaipur, Rajasthan. sir I booked my Tatkal tickets in Delhi- BDTS Garibrath- 12215 from jaipur to Ahmedabad on dated 14/08/14 with PNR No.- [protected] and its reaching time at Ahmedabad was 01:20 am next day and I also booked the tatkal ticket in saurashtra janta exp- from Ahmedabad to Jamnagar on dated 15/08/14 with PNR No- [protected] an its starting time was 2:30 am. so they stopped...
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B
Balamurugan K
from Chennai, Tamil Nadu
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Tatkal W/L cancellation charges

Address:Chennai, Tamil Nadu

I was booked a tatkal ticket for my mother. But it is W/L then i am waiting for chart preparation. Finally it is W/L after chart preparation. So this ticket was cancelled automatically but the full amount is not refunded to me. Nearly i loss 52 rupees. I don't know why the amount is reduced for the tatkal W/L ticket. This is not our fault you are only not provide me the seat. Transaction details are attached as image with this. Please...
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S
saivinay
from Hyderabad, Telangana
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TDR filed but didnt receive the refund money

Address:Hyderabad, Andhra Pradesh

Ticket Amount: 400.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No VINAY KUMAR THAM 23 Male CNF S1 64 TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 08-Aug-2014 17:28:06 HRS TDR Status: EDR Updated Cancellation ID: [protected] TDR Zone: SOUTH CENTRAL RAILWAY (SC) Refund Details Refund Status: SENT_TO_BANK Refund...
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P
prasannasb
from Chennai, Tamil Nadu
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Falsifying

I planned my holiday and booked tickets of railway to udaipur from ahmedabad before 1 and half month. And before one day irctc gave me message saying tickets are confirmed. And when i reached there was cancelled train! The train was cancelled for 1 whole months! That's why it caused me lot of inconviniance so irctc should pay my money back and expenditure of another transport till udaipur. Here is snapshot of the train details!...
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A
anukaran
from Delhi, Delhi
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no one is picking up phone

Address:Pune, Maharashtra

I have try to calling when call is connected then no any executive are receive a call why?
this is payable no, I loss rupees-50 for calling but no is pick up a call?
my train has passed approx. RS 600 loss due not receive a call .
who is responsible for it ? how Irctc will mange my loss of rupees and timing?
please must be reply on [protected]@gmail.com...
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M
mgonugunta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper parking slot for four wheeler

Address:Chennai, Tamil Nadu

Hi Sir, I have not seen any proper parking slot for four wheeler parking in Chennai central railway station. Lot of people are travelling from Chennai central but no proper minimum facility. I would like to bring your attention regarding below points: 1. No proper parking slot for 4 wheelers 2. No proper control 2 wheeler parking charges 3. Even toilets in Chennai central inside- they are charging more amount instead of price...
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S
sumsim83
from Kolkata, West Bengal
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Money is not refund in my account

Dear Sir I have cancelled tickets for following, till date I am not getting refund amount PNR No. [protected], Transaction ID [protected], Train No. 12840, DOJ 11.10.2014, Cancellation ID [protected] PNR No. [protected], Transaction ID [protected], Train No. 18048, DOJ 11.10.2014, Cancellation ID [protected] PNR No. [protected], Transaction ID [protected], Train No. 18048, DOJ 11.10.2014, Cancellation ID [protected] PNR...
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S
suman2708
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroach in ajmer shatabdi

Reference to IRCTC Complaint no-020, date 14.08.14, from Jaipur to Delhi, Phone [protected], There were lot of cockrach at the seat . Their were children with us and they were very scary and uncomformatble the complete travel time . Our complete journey was ruined . .We could not sit on the complete travel time. We complained to the cleaning staff at 6.30pm, Their incharge at around 8 pm again and the TT for informing the maintenance at around...
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P
poojavenu
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tdr amount not refunded

I have logged a complaint about tdr and the details are shown below
Tdr transactions details
Transaction id: [protected]train no./ name: 16630/malabar expresspnr number: [protected] date of journey: 12-aug-2014 date of boarding: 12-aug-2014 date of booking: 10-jul-2014 from: mangalore cntl (Maq)to: piravam road (Pvrd)boarding at: mangalore cntl (Maq)resv upto: piravam road (Pvrd)quota: general (Gn)class: sleeper class (Sl)ticket...
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M
mukeshsingh81.1981
from Delhi, Delhi
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not opening of my account

Address:New Delhi, Delhi

dear sir/mam, i have an account of irctc.last time i have booked a ticket for mgs.now today i unable to access my account i unable to open my account.i think someone has hack and change the password of my account.can you suggest me that what should i have to do so that i can access my account if possible kindly revert me back asap mksingh81.[protected]@yahoo.com...
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Address:New Delhi, Delhi

What the [censored] u are doing men...?i just booked my ticket 2 times on the same day n both the times the amount was deducted from my account and failed to book my ticket and there were a very few seat remaining in that train...now u only tell me what should i do...? coz of your very bad service i am unable to travel and also u are not returning my failed transaction amount on time..?...
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K
Kasturi Bapatla
from New Delhi, Delhi
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ammount not refunded against cancellation

I booked a train ticket on 13th august 2014 from secunderabad to nellore. Transaction Id is [protected] and PNR No. is [protected] the amount is Rs. 375/-. It was not confirmed so I cancelled on 14th august at 3.00 pm. I got message that the amount will be refund in my account but till now it was not refunded....
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R
reachedward
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senior Citizen quota option not available for e ticket

Address:Korba, Chhattisgarh

Dear Sir While booking etickets through Amarkantak Express ( train no 18253) for journey from Bilaspur to Bhopal, only "General quota" and "Ladies quota" options are available for selection. "Senior citizen quota" option is not available for selection. As a result when I tried to book ticket from Bilaspur to Bhopal in Amarkantak express ( train no 12853) I could get waitlisted tickets only though in website www.indianrail.gov.in it...
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DIWAKAR T MISHRA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your extreme step into receiving my money back will be highly appreciated

Address:Thane, Maharashtra

I had booked eticket from Lokmanya Tilak T ( LTT ) to Allahabad Jn ( ALD ) Dt of Journey 10/05/2014 Train No. 18610 . Ticket Charge Rs. 7542.47 PNR.NO [protected] Transaction ID : [protected] . As the ticket was waitlist when booked, On the last day one ticket was confirmed after Chart Preparation. As the ticket of other 3 person remain waitlisted after chart preparation, so I had cancelled all the ticket after chart was prepared. On the same...
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Rajeev Pranami
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Seat Allotment

Address:Satna, Madhya Pradesh

Dear Sir, Madam My name is Rajeev Pranami from Satna (M.P.) i booked ticket for my father Mr. Devendra Pranami yesterday from satna to Jabalpur in Intercity Exp. Below is all the details. But This Seat is alloted to another Person from Rewa (M.P.) how it is possiable when my ticket is already booked. Please take action in this matter urgently. Transaction ID : [protected] PNR No. :[protected] Train No. & Name : 11452 / INTERCITY...
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