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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 442

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A
Arti1234
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NET TICKET BOOKING

Address:Saharanpur, Uttar Pradesh

DEAR SIR I have done so many times registration for net ticket booking but not getting PASSWORD through e-mails or registered mobile no [protected] so for. Kindly send us PASSWORD immediately. G C SHARMA A-1 UP COOP SUG FAC FED DISTILLERY COLONY NANAUTA 247452 SAHARANPUR U P...
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S
soma sengupta1
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay of a premium special train KYQ- TBC premium train

Address:Kamrup Metropolitan, Assam

Sir, Me and my family have booked non refundable tickets on this train which was due for departure at 8-30pm from kamakhya station, assam. We were first told the train is delayed and new time being 10-30 pm. It is 11 pm and surprisingly no further annoucement have been made abt the train when the train is supposed to leave from kamakhya station itself. The authorities are not providing any reason or update on the delay. This is a total...
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Address:New Delhi, Delhi

Today I have booked a ticket from DLI to DHN. Date of Journey is[protected]. After booking the ticket the amount is deducted from my account but the Ticket was not actually booked. Please refund the deducted amount as soon as possible. My Booking Transaction ID is: [protected]...
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F
forammehta
from Mumbai, Maharashtra
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REFUNDS NOT RECEIVED

Address:Mumbai City, Maharashtra

WE HAVE BEEN CONTINUOUSLY FOLLOWING UP WITH YOUR CC REP & MAILS TO CARE @ IRCTC BUT ALL IN VAIN. WE ARE JUGGLING BETWEEN BANK AND IRCTC FOR OUR OWN MONEY. TODAY TOMORROW IS ONLY THE ANSWER THAT WE ARE GETTING. PNR NO:-[protected] PNR NO:- [protected] DATE OF CNCELATIN:- 14 SEP 2014 TRAIN NO:- 12201...
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H
harikrr
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New password

Address:Chennai, Tamil Nadu

I have login user id rhari1971k, but I have forgotten my password and I tried answering security question, but response came as wrong answer, So, kindly send another password to my registered e-mail account so as to enable me to book ticket....
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C
cm_biradar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Filed but Status is CR Repudiate

Address:Bangalore, Karnataka

Hi Sir, I missed the train on 12th Sep 2014, and i have not traveled on that day & TDR Filed. Now i can see Status is CR Repudiate. Kindly refund the respective amount. Reservation Status:CR Repudiate Date of Booking: 19-Aug-2014 TDR:15-Sep-2014 Transaction ID: [protected], PNR No: [protected] Train No./Name: 16523 / KARWAR EXP Date of Journey: 12-Sep-2014 Date Of Boarding: 12-Sep-2014 Class: SLEEPER CLASS (SL) From:...
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P
pralay kumar das
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Opening site www.irctc.co.in through chrome and inernet exp

Sir, I have a valid User I.D. and Password. Recently I have updated my folio during this week. I feel troubles from 27th September 2014 as the CHROME and INTERNET did not allow me to open www.irctc.co.in site and showing a bogus notices in my computer as follows “The site’s security certificate is not trusted” when my computer is fully protected by a reputed Antivirus company. I am pressing hard. This is for your kind information...
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S
sanjaykg07
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rac e ticket pnr 2360518385

Address:Surat, Gujarat

I had booked 3 tickets from newdelhi to mumbai in rajdhani exp 12952 in 3 ac doj 12.07.2014 through arti travels surat since tickets were not confirmed the journey was cancelled.consequent upon which i filled TDR on the same date before 6.45p.m. to my great shock and surprise i am informed that the claim has been rejected on the ground of late submission of TDR without mentioning the exact timing of the receipt of the TDR...
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K
kitkatsk
from Mumbai, Maharashtra
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Amount deducting daily.

Address:Hyderabad, Andhra Pradesh

My irctc username is kitkatsk. Amount of 11.25 rupee is being debited from my sbbj account( 8 times deducted in one day) even I didn't book any train ticket. Amount crediting to irctc pooling account [protected]. Please stop debiting amount. Regards, Sunny...
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R
RAMINI SRINIVAS
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding email address.

Address:Hyderabad, Andhra Pradesh

Sir,

I have booked Train Ticket from Nagarsol to Malkajgiri on 26.11.2014, after booked the tickets i am updating the profile by mistake EMail address was done wrongly,

correct email is [protected]@rediffmail.com,

i want to change the email to : [protected]@gmail.com

by mistake i done the email to: [protected]@gmail.com instead of [protected]@gmail.com,

I...
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S
siddhus4u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Status: CR Repudiate

Address:Mahbubnagar, Andhra Pradesh

I have filed a TDR on '14-Sep-2014 17:13' as I have missed the train in the early morning from visakhapatnam. But the TDR status is now CR Repudiate, and the 'Reason for TDR Registration Failed: Invalid TDR Timestmap: CNF' Please help get this complaint addressed, as the journey has not been initiated, but the TDR is cancelled. TDR Transactions DetailsTransaction ID: [protected] Train No./ Name: 18645/EAST COAST EXP PNR Number:...
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C
chandu2491
from Neyyattinkara, Kerala
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Amount deduction

Address:Khammam, Andhra Pradesh

Dear sir,

From 26.09.2014 to 27.09.2014 i.E one day an amount rs11.25 has been deducted 9 times from my account without any reason.So i kindly request you to provide necessary information regarding the deductions and refund the same if found inappropriate.

From:

A.Chandra shaker
Mobile number-[protected]
Mail id- [protected]@rediffmail.Com...
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A
abhimanyuraut19
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Found Bed BUGS in 2nd AC Date 25/09/2014 PNR 416-5391171 Hyderabad Express

Address:Hyderabad, Andhra Pradesh

I was travellin with my family from Chennai to hyderabad and found lots of bed bugs on seat 15 and 16. We have registered a written complaint in train but the staff was not taking it seriously. I couldnt sleep for all night and waiting fror my train to reach hyderabad. It was pathetic experience and I will never ever travel through indian railways. We have reported the issue to the Onduty Ticket Conductor (Mr. Prasad ), Attender Mani...
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K
Kavitha Subramanyam
from Mumbai, Maharashtra
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fare

Address:Bangalore, Karnataka

i was booking my ticket to my native the fare was 395 Rs for sleeper class but after booking for 4 members the total amount was 3411.this is not the first time i booked return ticket same time the total was 4611. what is this? is this a joke.I hope same servre action is taken and the money is refunded as well....
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C
chintusunilwirecut
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my cancellation train ticket fair

Address:Faridabad, Haryana

Dear Sir,
I cancelled my e ticket dated 10.09.2014. My ticket flowing detail
1. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
2. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
3. PNR. NO. [protected], AND Cancilation ID-[protected] Transaction ID: [protected]
4. PNR. NO. [protected], AND Cancilation ID-[protected]...
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R
rakeshjain_245
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train canceled due to heavy rain but refund still not received

Address:Thane, Maharashtra

Dear sir,
I booked ticket through agent on 25/9/2013
Transaction id: [protected], pnr no.:[protected], train no.:12490
As due to heavy rain train has been cancelled on this day 25/9/2013
I havent recevied refund amount even after 1 year filling tdr through agent
Please help me out in getting refund back...
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chintusunilwirecut
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my train cancel amount

Address:Faridabad, Haryana

Dear Sir,
I cancelled my e ticket dated 10.09.2014. My ticket flowing detail
1. PNR. NO. [protected], AND Cancilation ID-[protected]
2. PNR. NO. [protected], AND Cancilation ID-[protected]
3. PNR. NO. [protected], AND Cancilation ID-[protected]
4. PNR. NO. [protected], AND Cancilation ID-[protected]
Date of Journey date:-06.09.2014 The train is cancile due to railway track jam train name...
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nilkanth balkishanrao kulkarni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor web site help for online reservation for individual

web site designed by irctc is too poor to login. a person like me getting hurdle and trouble while logging the website for online reservation. previously I had also complained but of no use. for what purpose you created this web portal. early action and reply is solicited. I think the goverment machiner is set up for only commercial users and not for individual and needy person. a shameful webside for logging trouble. category given by you...
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M
M.S.Pandit
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Cancellation amount

Address:Kolkata, West Bengal

My PNR no. [protected](E-Ticket), status shows dt. 26.09.14 RAC-1 & Train status shows -Train Cancelled. Cancelled my above PNR no. Ticket, but status shows cancellation pending, after that every time shows cancellation & SMS not allowed. Pl. Cancelled my ticket & refund my money. Also pl. Let me know about my refund status....
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S
satyaram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pleasa Change the Rayalaseema Express train timings

Address:YSR, Andhra Pradesh

We are inconvenient for the Rayalaseema Express Train timings from Tirupati to Hyderabad. All passengers are convenient for 17:00 Clock or above 17:00, because timings of Offices, Colleges and etc., upto 16:30. Passengers are daily travelling from different places like Kadapa, Yerraguntla, Razampeta, Pullampeta and Kodur etc., for various purposes. Sir, we are requesting that change the train timings please. Request - Regards Thanking you...
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