Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir, Please find the following Detail. I have made below reservation on TATKAL kota on schedule date.dated 06.08.2014 i filed a TDR for refund the amount and mentioned the reason train late more than 3 hours.But IRCTC repudiate. . Now here is my request to Please reopen the case and refund the amount. Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 18030 SHALIMAR LOKMANIYA TILAK EXP Date of Booking : 05-Aug-2014 Class...

This happened at Bandra station enquiry counter number9. 21 September 2014 at about 11am. Instead of giving help the person was more interested in making fun of the mistake that we made while booking ticket. He even said "Ab tum bhukto hum kuch nahin karnge ". When we objected he started raising his voice and kept fighfighting until we left the counter. I was surprised by this rude behaviror...

Me and my husband were moving towards ambala from aurangabad by sachkhand exp. & we experienced very poor condition & service in 2 AC that was very shocking. Rats were roaming in the train and afterwards we noticed one of ou r leather bag was totally damaged by rat. We did not even think this tupe of condition we are going to face in AC tier...

We had booked below mentioned ticket on 14th Aug for travel from delhi to mumbai. Only one passenger ticket got confirmed rest two passenger ticket was on waiting list only W1 and W2. We haven't got refund two passenger who didn't travelled due to waiting list kindly confirm refund status urgently. No where in website is metioned that waiting list ticket has to filled TDR for refund. Booked Ticket History Transaction ID: [protected] PNR...

Dear Sir/Madam, I had booked a tatkal ticket from KGQ to TVC journey date 25Aug2014, but the train got late from more than 12 hours and I had to take alternate form of travel to reach TVC.I had filed the TDR the next day at 26-Aug-2014 13:45:07 HRS after reaching TVC by bus.Now the status of TDR is showing CR Repudiate.I had to reach TVC in order to cancel file TDR as the railway inquiry person told I had to do it online itself.Please help...

hi, toay i booked todaythat is on 19/09/2014 from SBC to bam in 3A amount Rs 1527 deducte from my SBI account uring online payment.but ticked is not booked but amount is educted so i did again ticket, please refund that failed transaction amount, my trasection ID is [protected] date of boarding 3/10/2014 from SBC(banglore) to Bam(berhampur) in prasanti train...

I was travelling along with my family on the 11th of september 2014 in cape mumbai express. pnr no. [protected]. date of journey : 11 sep 2014. train no. 16382.. we had a worst time during the entire journey. we had bed bugs in the bed spreads given n also bed bugs roaming all over our luggages. we even were harrased by the caterers overcharging each food items they sell right from tea/coffee. had spoken to the manager but in vain. he was...

Dear sir, I had tried for booking TATKAL on Date of Booking: 11-Sep-2014 for the train Train No./ Name: 16315/KOCHUVELI EXP, Transaction ID: [protected] through HDFC netbaning. But transaction got failed. But it is showing Payment Status: Payment Settled.But amount is not credited Below specified are the details Transaction ID: [protected] Train No./ Name: 16315/KOCHUVELI EXP Date of Booking: 11-Sep-2014 Date of...

I tried to purchase a online ticket from Thiruvananthapuram to Chennai on 11/07/2014 (journey date 14/07/2014).The amount of sleeper class ticket Rs 492 is deducted from my account in the same time.txn#[protected]. But I did get any message from IRCTC (my email ID: [protected]@gmail.com), So I could not travel, .My ticket amount is not refund yet. Immediatly refund that amount with interest. T.Johnson...

hi this is SATHEES KUMAR .i was booked one tatkal train ticket from mas to rasp, that ticket was not conformed, and automatic cancelled, total cost of ticket is 416.24rs bank charge 7.72rs total cost of my ticket 423.96 rs .debit in my account.but refund amount is 381.96, total loss 42rs, that loss amount how much cost i given to irctc & bank? note: one ticket booking how much cost given to irctc & bank? why i given to cost...

Dear Concern, My self Yajuvendrasinh Parmar i was trying to book a tatkalticket from Bhuj to Ahmedabad by online booking portal IRCTC but when foundtickets are available wrong error occurs that you are permitted only 2 tatkal ticketsbetween 10 to 12pm per IP address but how come wrong error occurs without bookany tickets on my IP address 10.24.167.110 and from my mayur3131 ID. Request to share my registered complaint number and confirmback...

As Details mentioned below, Booked my tickets on the below mentioned dates and two days after the ticket booking extra money as commission is deducted from my SBI account without any prioir intimation and authorisation. Already at the time of booking IRCTC has added the service charges then what for this deduction has been done ?Kindly take a appropriate action and return the deducted amount as soon as possible. Its very shameful... 16-Sep-2014...

I m a regular customer of IRCTC. I frequently book tickets from the counter. But i dont understand why the rules are keep on changing whenever i go to book tickets. I always book tickets from CBD belapur station this time wen i went in the morning to buy tickets i had all the documents original pan card and Xerox as well i waited there for around 1 hour and when my turn came the booking clerk Named MR S M Sakhare said you have to book the...

hello sir, i am travelling from pune to bangalore in this train and the quality of food is pathetic here. the water which we are provided by meals on wheels staff we can see dirt inside it, the bottles are not sealed qnd they fill it up in train and sell which is very unhygenic. please see as this is matter of priority as anyone can get sick after eating this kind of food. thank you...

Dear Sir/Madam, i was traveling in Train CHETAK EXPRESS (Train no. 12982) on 15/09/14 from Ajmer to Delhi Sarai Rohilla, when i booked my ticket it was WL/8, on journey date showed P1-RC, S-5, 47 and my name was appearing first in the RAC. When i requested to TTE to provide full seat if available, he did not provide that although he was providing others. Since my name was first in list and on priority basis i should have given the seat....

On 29/07/2014 vide the subject mentioned order id; I ordered two units of ''BWSP B/W paw prints-small / Gardenia'' and Rs. 648/- is paid online by HDFC Bank credit card through EMI mode on that date around 05:29pm. I have got confirmation SMS from HDFC Bank authorities regarding payment of Rs. 648/-. But on 06/08/2014 only one unit is received by speed post. On the very same day; I wrote to irctc regrading the inconvenience caused to...

Hi, I had filed TDR for PNR No. [protected] as Train was delayed more than 3 hours (almost more than 12hrs). the TDR has been marked failed "Invalid TDR Timestmap : DELAY". TDR status is "CR Repudiate". As train is delayed more than 3 hours passenger was not travelled. Date of Journey: 02-Sep-2014 21:10 hrs, TDR filed on 03-Sep-2014 07:16:44 HR. Also very very worst response from 139 as they were holding the call for more than 15 minutes...

Dear IR/IRCTC, The contractors of IRCTC ( Meals on Wheels ) demand not less that 200 rupess Bakshish (as what they call it) and keep on pestering and irritating the passengers for Money. In one such incident one of my co passenger was robbed of this purse containing money in the H1 compartment A cabin on the train that departed H Nizamuddin on 14-Sep-2014, Train No./Name: 22694 / BANGLORE RAJDHNI. The police complaint has been lodged...

I was traveling in AC 3 tier coach (B1) of train no 12511-Raptisagar from thrissur to trivandrum on[protected], but had to suffer a lot of trouble due to mouse problem. The coaches are not clean. Found lot many cockroaches too.They were running around all the time. I hope railways will do something about this. Sigh...

sir, I cancelled the following tickets booked under irctc but the amount has not been credtd into my account so far.
S.No.Transaction ID Transaction Date CancellationID /RefundID Transaction TypeTrans.Amt()Refund.Amt() Bank Refund Status Refund Date
1 [protected] 02-Sep-2014 [protected] CANCELLED 161.24 120.0 SBI SENT_TO_BANK
2 [protected] 02-Sep-2014 [protected] CANCELLED 236.24 165.0 SBI SENT_TO_BANK br...