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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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Mobile
+91 11 2331 1263
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 450

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S
Sanjay Nageshwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR - rejected by Railways.

Address:Ahmedabad, Gujarat

The below are the details of My TDR Transactions Details, I had not travel on this date in this train . My tDR has got rejected. Inspite i had travel to Rajkot, next day thru flight, flight ticker also attached below. TDR filed Train ticket. Transaction ID: [protected]Train No./ Name: 12901/GUJARAT MAILPNR Number: [protected] Date of Journey: 04-Aug-2014 Date Of Boarding: 04-Aug-2014 Date of Booking: 28-Jul-2014 From: BORIVALI...
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rajun_raju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irctc Error: Your password could not be reset

Address:Hyderabad, Andhra Pradesh

Hi, i am using irctc from last 10 years, due to some reason my old account has been removed (not deactivated) in irctc Migration. on 13 Aug 2014 i have created account on Irctc and 14 Aug morning i book the ticket and same Evening i cancelled the ticket using Irctc. On 15 Aug Morning while trying to log in to Irctc i am getting "invalid credential", the ni am trying to reset the password it is giving "Your password could not be...
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sneha2011
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tiket book failed

D/Sir When I book my ticket from irctc.co.in with my user ID-mamibam every time transaction failed and ticked not booked but amount deducted from bank.I request you kindly do not charge for failed transaction and avoid frequently failed transaction so that i process for next time but due to amount deduction it is very difficult to process further. My suggestion is to IRCTC pl. stop this nonsense type failure or not charge for fail...
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Dayananda Behera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not cancelling before chart prepared

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear, Sir/Madam, My name is Dayananda Behera. I have a confirmed ticket from NZM to SBP on 14/08/2014 at 08:30 AM, boarding from NZM in Hirakund Express and train number is 18508. But I want to cancel this ticket on 13/08/14 at 08:45 PM. As chart has not been prepared by this time, the ticket should be cancel. But it is not cancelling. Also I talked to customer care, and they replied it will not be cancel and I have to file TDR. For which...
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vivekuniyal
from Delhi, Delhi
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amount debited but ticket not confirmed

Address:Gurgaon, Haryana

Today on 13 Aug 2014 at 10:04 AM, i booked three Ticket under Tatkal quota in Train no.19106-HW ADI MAIL from haridwar to jaipur. The amount of Rs 1226.24 was deducted from my credit card of HDFC bank but no ticket was generated. Pls refunf my amoun. Rgds Vivek [protected] vivek.[protected]@gmail.com...
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Address:Bangalore, Karnataka

Dear Sir/Madam, This is to bring to your kind notice of the misbehavior of the raliway booking male clerk and the incharge with me today on August 13, 2014 (12 pm) when i had visited IRCTC ticket booking counter at BDA complex, Kormangala, Banagalore. Couple of statements and words that were uttered by the raliway booking counter male clerk. 1. I am from Patna, Bihar. 2. Chup raho na yaar I would like to ask how does it matter...
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Haritha Sandeep
from Bengaluru, Karnataka
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Premium special trains Dynamic Pricing

Address:Bangalore, Karnataka

Premium special trains category, while booking, the message has been displayed that the fare would vary from the actual fare, but there is no exact confirmed fare of the ticket before ticket booking confirmation or at least the variation of the ticket from that how much it would vary up to...its an inconvenience to the user, it would be better if there is a prior notice of the fare that is going to be debited from the bank account...The price...
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dipps
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of howrah-mumbai express train no 12321

Address:Mumbai City, Maharashtra

We had booked to and fro ticket from Mumbai Howrah mail on 5th August boarding Dadar.To my surprise train was late by 6hrs 30min.How can a train be late from the starting point.Nevertheless, We boarded and reached our destination at 11:30p.m.in the night. 3Tier AC compartment has become like a II class general compartment.The pillows were in a real bad shape so were the bed sheets. We had booked our return journey from the same train i.e.howrah...
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N
NEGI2017
from Delhi, Delhi
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Non booking of tatkal ticket

Address:New Delhi, Delhi

I logged on irctc reservation site for getting tatkal ticket during morning session. I failed to get the ticket as it was showing various errors. It appears that claim of railway to provide smooth service for booking of e-ticket through internet is not fully true and is baseless....
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Address:Hyderabad, Andhra Pradesh

I am getting invalid user during tatkal hours even if the credentials are correct.Now if I try to sign up for the IRCTC account, a message Sign up not allowed during tatkal hours is displayed and login credentials are asked.After entering the login credentials in this manner, I am able to go to the intermediate page through login but now when i proceed to Bookings and Transactions I am getting a message..."SORRY, TRY AGAIN"...
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S
Srinivasarao Akella
from Tuni, Andhra Pradesh
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Allotment of Upper Births to Senior Citizens.

Address:East Godavari, Andhra Pradesh

It is our regular experience that what ever be the booking in advance, only upper births are allotted irrespective of the Senior Citizens, though availability of births is quite high.. What is the Logic? How many days in advance is required to get lower births for Senior Citizens ?. It is ridiculous to allot upper births to Senior Citizens. It is surprising people booking afterwards are being allotted lower births Please see at least Senior...
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A
arvisingh
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Refund short amount

Address:Howrah, West Bengal

Dear Sir, i had booked a ticket for two passenger from Howrah to Morena on dated 5th july in train 12177 Chambal Express for journey on 25 th july 2014 and scheduled departure time was 17.45. when we reached at howrah station we found that train departure time was changed from 17.45 to 22.50. So we did not travelled by that train & filed an TDR on 21.30 hours for Full Fare Refund of RS 3000.00 as per rule of railway that if...
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ratedr83
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroches in Jan Shatabdi 12051/12052

Address:Mumbai City, Maharashtra

Greetings Me and my wife were travelling in AC compartment to Goa from Dadar on 8th August 2014 in C1 compartment. I am sorry to say but i always had held Jan shatabdi in very high regards. But this journey was really very disappointing. As soon as i took my seat there were cockroches coming from all four sides. Cleaner in trains do not even border to clear thsi while train is at station. I had the same experience while coming back...
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Address:Bangalore, Karnataka

Transaction ID: [protected] Train No./ Name: 12846/BHUBANESHWAR EXP PNR Number: [protected] Date of Journey: 29-Jul-2014 From: KRISHNARAJAPURM (KJM) To: BHUBANESWAR (BBS) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount: 625.0 Ticket Type: E-Ticket I have filed a TDR on the same day 29-Jul-2014, but still it has not been approved and no refund received. Reason For TDR: Passenger Not Travelled. TDR...
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Pravara Soft
from Hyderabad, Telangana
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Big Scan for YSR-HW tickets

Address:Bangalore, Karnataka

Its looking as big miracle of railways.. When ever we tried to book tatkal...for Train No./ Name: 12864/YPR HOWRAH EXP at 9.59 it will show 260 tickets for SL and other clasess...at 10.01..it will show WL113..how can this is possbile.. Is raiways maintaing any other booking slot or SW to capture all these seats... Please clarify...
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rathinme
from Mumbai, Maharashtra
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Non availability of AC tickets on internet

Address:Valsad, Gujarat

Today (I0.08.2014) tried for AC 3-tier e-ticket of 12703f Falaknuma Express from Howrah to Secunderabad (Date of Journey - 11.10.2014) just at 8-00 AM and found Waiting list 20. Whereas sufficient sleeper tickets were available. It is not the issue for today and for this train only. This is the trend all over India and for all trains for each and everyday. I am sure some group of people is creating this problem for their vested interest....
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sattu_13
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

punctuality of train

Address:Bilaspur, Chhattisgarh

I am travelling from last 4 years in shivnath express (train no.- 18239), every day having unnecessary delay and we are facing more problem, my home is in bhilai chhattisgarh every time I reached at bhilai late night 12 o'clock, I already give so many complain but no result.

Always this train is late, korba to akatara distance is only 66 KM, from korba he dispatched on 17.45 & akaltara arrival time is 19.23 but...
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Address:Chennai, Tamil Nadu

Hi sir/madam, On 5th August 2014, I was travelling in Thiruvananthapuram-Chennai Superfast(12696) train and inside it I had a bitter(shocking) experience. My baggage was damaged by a rat which was running inside the compartment. I was shocked when I pulled my backage which I kept below my seat. Rat jumped through my body and I was in shock for couple of minutes. This is not the first time I am having this sort of an experience inside...
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harsimran jeet singh 13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Receipt given for difference of fare

Address:New Delhi, Delhi

I Travelled on 9th august from Mumbai to Delhi via Garibrath Express. The Details are provided as Ticket Details Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 12909 / NZM GARIB RATH Date of Booking : 16-Jun-2014 Class : THIRD AC Quota : GENERAL Date of Journey : 09-Aug-2014 From : BDTS To : NZM Boarding At : BDTS Date Of Boarding : 09-Aug-2014 Reservation Upto : NZM Passenger Details Sl. No. Name Age Gender Status Coach Seat...
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dhaneshcse
from Ernakulam, Kerala
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No facilities

Address:Chennai, Tamil Nadu

Dear Sir/Mam, I traveled from Erode to Chennai in Rapti Sagar Express on August 2nd 2014, in S5, 62 there are no basic facilities in train like no water in Toilets, Lights and fans were not operating, Toilet condition is worst, Railway employees boarded in free ticket were drinking in the train and No TTR person came to check the ticket. This was one of the worst experience in the train. Please do the needful, I do need a explanation...
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