Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

lolxx... we can say that its the shame on us too that we are part of the system that is built by one o[censored]s, which is been these days sold to the hands of the mafias and other big gangs of the brokers... i have no evidence in support of this, but rationally thinking INDIA having all the sources, all the technologies, all the power, all the necessary things in hand, cant even build one good fast website, despite of the fact that these days INDIA manufactures its own supercomputers. This made me come to the decision that railways is doing it intentionally as they for sure making extra money out of it. And even these days they have even started an emart with their irctc website. If they have that much of the spare time to launch an emart for the irctc, cant they make it more faster???..And yeah whats the use of an emart for the booking system n that too of the indian railways.. In short railways is being sold, by itz higher officials... sorry for the harsh words but itz damn truth...

I booked a ticket last week for Coimbatore from Trivandrum with my user name & password in the irctc website. But today when I am trying to log into the site and take a print of the ticket, it says that my user name or password is invalid. When I went through the forgot password option & gave the answer of the question it again says that the answer is incorrect. I really need to access my account with the same user name & password.(cvk1956 & cif652) The matter is very urgent as the ticket (journey) date is 28.10.2013 and I need the print out as the ticket is to be submitted to my Bank for reimbursement. ( I am a Bank Officer ) I regularly book so many rly tickets since a long time for my trips. Please help me immediately. SEEKING YOUR IMMEDIATE INTERVENTION / HELP Yours truly, C.VIJAYKAUMARAN, Senior Manager, Indian Bank, Inspection Centre, V.H.Road, Coimbatore - 641001. Res: Flat No: 4, Indian Bank Officers' Quarters, Kamarajar Road, Peelamedu, Coimbatore - 641 004. email address: [protected]@gmail.com Mobile : [protected]

I am a senior citizen . I traveled in Sachkhand Express on 28th sept. 2013.on a valid ticket. Early in the morning near Agra a Senior Ticket Checker named S.L.Gaud came to check the ticket. I handed over the ticket and asked me for Photo ID. I gave him my Pan card. He inspected it and asked me to come outside near wash basin of coach.He told me that my pan card is a forge one and a photocopy and that he can hand over me to Police at Agra and asked me for rs.500/-. I told him that it is not legal .he was very upset and got angry and told in a very insulting and humiliating manner that now he is going to teach me what is legal. ( His exact words are reproduced by me in the detailed complaint with Chief Vigilance Officer through E-mail ) the STC seized my pan card and forced me to pay penalty of Rs.2870/- and gave me the receipt stating that the pan-card has been deposited for further action. I have already posted my grievance vide # MORLY/E/2013/08255 but have no response so far. iT SEEMS THAT THE Indian Railway is try to protect the culprit as there has been complete silence from the IRTC till to day. The Chief Vigilance Officer had no time to look in this serious matter, neither the grievance cell. Since my pan card has been illegitimately seized by the STC and I was forced to pay irrelevant, Incompetent and illegitimate charges on my refusal to surrender before corrupt demand. I ask the competent One to refund the amount forcefully collected from me with my pan card. At the same time I request you to please reply with the E-mail address of Hon'ble Railway minister so that I can put my grievance before him. I want you to know that if the Justice is not imparted by IRTC to me I will will be left no alternative other then to sit on HUNGER STRIKE on Aurangabad Ralway Station and send the copies of whole correspondence including the copy of my letter to Chief Vigilance Officer, Copy of my grievance already posted to the media and Hon'ble Railway Minister, H.E.the Prime Minister.

I booked 6 tickets from calicut to managalore on 25/9/2013 and cancelled the same on 28/9/2013 through ICICI bank net banking.I got the sms saying that 690Rs will refunded to my account.But its not credited till date. PNR NUMBER :[protected] DATE OF BOOKING 25/9/2013 DATE OF CANCELLATION :28/9/2013 ICICI ACCT NUMBER :[protected]

Hi IRCTC,
On the Occasion of Dussera festival I traveled to and fro from Bangalore to Hyderabad.
Below are the travel details...
PNR : [protected] YPR – KCG DOJ :[protected] YPR-KCG EXP
PNR : [protected] KCG – SBC DOJ :[protected] BANGALORE EXP

In the above Journey PNR : [protected] dated[protected] YPR-KCG EXP, the train was started at 15:30 from YPR, TTE was supposed to check the tickets in the train as early as the train starts but unfortunately TTE came at 12:30 – 01:00AM i.e., 8hours after the journey was started in the midnight for ticket checking and he demanded to pay extra Rs.20 from me(2 persons me & my spouse). I was astonished and asked why you are collecting extra fare from the passengers, he replied, as this was towards the Railway fares are increased by 2%, and as I was demanded for a receipt of extra fare he said that the receipt would not be given to each and every PNR but it will receipted for whole train in a single recpit.
That was not only me from whom he collected the extra fare, but from all the passengers who were travelling in the train.
I checked the newspaper in the morning and found that the extra fare of 2% will applicable from 17-Oct 2013, if the tickets are already booked before the date specified it would be collected from TTE during journey.

And proceeding to return Journey from KCG – SBC PNR : [protected] dated[protected] BANGALORE EXP, there were no extra charges collected from TTE during the time of journey.
As this return journey(PNR [protected]) was 5days after the first journey(PNR [protected]), If the collection of the extra fare was as per the rules, why the return journey(PNR [protected]) TTE was not collected the extra fare.
This clearly shows the TTE at the first journey (PNR [protected]), was wrongly imposed the extra fare charges on all the passengers in the train and he was looting the whole public in the train as he was representing the government and doing so.

This is not the matter of Rs.20 which I paid to TTE, but this was regarding the loot in the whole train and was representing government to do this, and I wanted to bring to the notice to the higher officials so that Aam-Admi is being cheated.

Thanks,
Sunil.

Dear sir, i have got my mobile varification code from irctc but no link to varify the mobile.please resend me mobile varification code so that i can varify my mobile. my mobil number is [protected] and my email id is [protected]@yahoo.com please help me.plese tell me if mobile varification code is not available can i again creat a new id on irctc with same mobil number.

Dear Sir, I had waitlisted status #7 and 8 at the time of preparation of chart for my journey ticket dated 18.10.2013, pnr no. [protected] for journey between Mangalore and Bangalore (2 tickets). Normally, for waitlisted status at the time of chart preparation, ticket amount is to be refunded automatically. Now, it is more than 24 hours and I have not received any refund. Kindly look into the matter and arrange refund. I also would like to suggest that for waitlisted passengers, there should be an advice regarding chances of getting ticket confirmed or upgrading to RAC position at least one hour before journey. This will help a waitlisted passenger to take a last minute chance of travelling. I trust that this suggestion will be examined. Thank you in advance for quick response. Regards, B.J.Sreepathy

Dear service provider in the month of june i cancles the train ticket with followed PNR number :[protected], the cancilation purposr is we have been bookes 5 2AC tickets from vijayawada to shirdi sai nagar. but after chart preparation we found that out of 5 tickets only one ticket booked that also in RAC so, then we filed "TDR" and we travelled by bus from vijayawada to hyderabad and from hyderabad to shirdi. Then i have been receivd mail from IRCTC as per below. With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : MCR260513V15742 and the reason being : 'As per chart, passenger has travelled' for this mail we have been attached alternative tickets which we travelled from bus. till i didn't received any mail nor any refound amount. kindly do needfull help to get this money. mu name is sivaraj pendurthi. irctc log in : sivapendur my personal mail id : [protected]@yahoo.co.in awaiting for favourable reply. thanks & regards, sivaraj.

Dear service provider
in the month of june i cancles the train ticket with followed PNR number :[protected], the cancilation purposr is we have been bookes 5 2AC tickets from vijayawada to shirdi sai nagar.
but after chart preparation we found that out of 5 tickets only one ticket booked that also in RAC so, then we filed "TDR" and we travelled by bus from vijayawada to hyderabad and from hyderabad to shirdi.

Then i have been receivd mail from IRCTC as per below.

With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : MCR260513V15742 and the reason being : 'As per chart, passenger has travelled'

for this mail we have been attached alternative tickets which we travelled from bus.

till i didn't received any mail nor any refound amount.

kindly do needfull help to get this money.

mu name is sivaraj pendurthi.
irctc log in : sivapendur
my personal mail id : [protected]@yahoo.co.in

awaiting for favourable reply.

thanks & regards,
sivaraj.

Sir I have booked two tickets one from coimatore junction to pune junction and other one from pune junction to coimbatore junction :CBE-PUNE PNR: [protected] PUNE-CBE:PNR:[protected] on 14/10/2013 I have cancelled these tickets. when I went to E-TICKET cancellation it has mentioned that the refund amount of rupees 660/= and rupees 670/= has been send to the bank, but when approached the bank autorities they said that the refund amount has not been credited in my account. So I request you to kindly see into it that my E-TICKET CANCELLATION amount has been send to my bank account Thanking you Yours faithfully Tony Gonsalves

I have booked ticket and my train number was 16523 journey date 15.10.2013. ( SBC to MRDW) Karwar express. When i was checking platform number for particular train in station there is no such a train number, From 20.15 to 20.40. Actual train departure time is 20.40. After struggling in long enquiry que in station i enquired bout train he said train passed this station, and that train number is 16517, i waited till 9.30 and there is no train naming 16523. Now how to process my refund of ticket fare?? Whom to complaint?? waste of time n energy? there is no communication in change/ update in my train number. Please help.

I have booked tatkal ticket for train no.11039, Pnr Number: [protected] Transaction ID: [protected], From kolhapur to nagpur, on 20/07/13. train is canceled due to some problem. And not departed from its origin.. The Station informed me that if the train is canceled the refund will be credited to your a/c. But no refund will be given. And when I go to cancel the ticket it shows train is departed, u can't cancel.. Till the amount of Rs. 1161 is not refunded, so request to provide solution asap..

Dear Sir, On 23/9/2013 i had booked online through IRCTC online Reservation System for myself, for the journey from Dadar to Madgaon. for Journey dated 13/10/2013. Recently when i went to update my passbook i noticed i was charged twice for the same ticket whereas i was issued only one ticket. passbook details POS[protected] IRCTC Amount Debited 256=24 POS[protected] IRCTC " " 256=24 I later cancelled the ticket on 12/10/2013, as of date i had no refund.

TDR REF.NO.[protected] DT.02.10.2013 FILED CLAIMING REFUND OF AC CHARGES FOR THE JOURNEY UNDERTAKEN WITH REFERENCE TO E TICKET;- PNR NO.[protected]-TRANSACTION ID NO.:[protected]-TRAIN NO.16058/SAPTHAGIRI EXPRESS- DATE OF JOURNEY :01.10.2013-TIME OF DEPARTURE AT TIRUPATI RLY STATION:17.55-JOURNEY FROM TIRUPATI TO CHENNAI CENTRAL - IN AC CHAIR CAR -COACH NO.C1 IN SEAT NOS.30, 31 AND 32-TOTAL FARE RS.687.47[INCLUSIVEOF IRCTC SC RS.22.47]-PASSENGERS' NAMES:P.S.JEEVAN[AGE65-MALE], P.S.GUNAVATHI[AGE55-FEMALE] AND T S SANGEETHA [AGE 27- FEMALE]-REASON FOR FILING TDR: AC FAILURE AND POWER DISRUPTION THROUGHOUT THE JOURNEY PERIOD- TTE NOT CHECKED THE TICKETS OF ALL PASSENGERS TRAVELLED IN AC CHAIR CAR-COACH C1 AND INFORMED HAVING NOTED THE FACT OF AC FAILURE IN THE COACH IN THE CHART FOR CHECKING TICKETS AND ASKED US TO CLAIM REFUND DIRECTLY WITH IRCTC AT CHENNAI CENTRAL RLY STATION. NO RESPONSE TILL DATE . HENCE THE COMPLAINT.

I have made 6 transactions with on line Reservation Facility Available on the Web Site IRCTC but all the transactions were failed and amount debited from my SBI DEBIT ACCOUNT but I have not received any amount credited in my particular account. my Transaction IDs are as below. Transaction ID Pay Status Reservation Status Total Amount Bank [protected] Settlement Requesred Not Booked Rs.3192/- SBI Debit [protected] Settlement Failed Not Booked Rs.612/- SBI Debit [protected] Settlement Failed Not Booked Rs.612/- SBI Debit [protected] Settlement Failed Not Booked Rs.3562/- SBI Debit [protected] Settlement Failed Not Booked Rs.2162/- SBI Debit [protected] Settlement Failed Not Booked Rs.2162/- SBI Debit Kindly reply to me to the earliest extend. Thanks (ASHOK PANDEY)

Dear Sir,
I, the undersigned had taken tatkal ticket having following details.
Out going journey RETURNING Journey
Tiket PNR No. : [protected] [protected]
Date of journey : 07/10/2013 07/10/2013
Train NO. :[protected]
From : Panvel to Sawantwadi Sawantwadi to Panvel
Amount : Rs 370 Rs 375

The train no 10111 was late on 07/10/13 for more than 12 hours. As per my tour plan I had to visit Sawantwadi and return on same day doing my important work. As the out going train was too late for more than 12 hours, I had to cancell my trip and Idid not travelled out going and returing.
It may be noted that I enquired for refund at panvel on same day but I was informed that you go to CST for refund. Nest same day morning I tried to refund from Govandi rly. station but there as well I was informed to get refund from CST only.
As such it is requested to refund the tiket amount for outgoing as well as returning TOTAL AMOUNT Rs 745 at the eairliest.
THANK YOU YOUR FAITHFULLY
SHAIKH S R

sir, i am sudhakar rao with email id as www.sudhakar.[protected]@gmail.com and phone no [protected]/[protected]. i have so many times to signup. but i couldn't get. whenever i go for signup with my phone no's, it is showing "your mobile number is already registered". but still i couldn't get any user id or password to my email id.

To-Day i have booked Journey ticket in TATKAL QUOTA by 12739(GARIBRADH EXP) in A/C 3 tier booked under PNR no [protected] Transaction Id [protected] consisting two passengers fare is an amount of Rs.1852-42 paise deducted from account TWICE and problem occurred when i am going to the book the same ticket 2nd time got side middle berth and side upper berth in lieu of Lower berth because at that more berths available at the time of 1st attempt after consulting through toll free number [protected] received message from this number that ticket has not been booked the same when first time deducted Rs.1852.47 through my account.so please verify and return the same as soon as early possible thanking you

USER ID-SHREEMISHR FIRST NAME- SHREENIWAS LAST NAME- MISHRA D.O.B.-27/12/69 REGISTERED MOBILE NO.-[protected] CITY-NEW DELHI RESIDENTIAL ADD.-FLAT NO.210, SEC 13/B, METRO VIEW APPTS., DWARKA, NEW DELHI. EMAL ID GIVEN- [protected]@gmail.com kindly note that this email id has been wrongly spelt by mistake. My correct email id is - [protected]@gmail.com. I request you to kindly update my email id and send me a new password on the same. Thanks.

Guwahati To New Delhi Ac Sup .train No 02435 Pnr No-[protected] Transaction Id-[protected] Ticket Fare-2267.47 ( Rs. Two thousand two hundred and sixty seven and four seven paisa only.) 1.Pranjal Baruah. Age.23 2. Sumita Baruah. Age. 59 Address. Gauripur W/No.1 Near Girls High School Baruapatty Road.Dist Dhubri Assam.783331(M.No- [protected])