Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I boarded the train no.12541(gorakhpur ltt superfast express) on 21st may 2011 from gorakhpur to lokmanya tilak terminus while travelling on 22nd may 2011 my daughter 3 yrs old was suffering from high fever ,i informed TTE and asked for medical help ,then TTE informed bhopal station with all my particulars(seat no-RAC 63,pnr no-[protected],COACH-B1 3AC etc.)and then i was told doctor will be coming at next station I TARSI . two persons visited...

Dear Sir/Madam,

I am booked the ticket from BSL to NGP for the journey date 05.02.2011 morning 7.30 am.wide Pnr Number: [protected] Transaction ID: [protected] Train No: 12879 Train Name: LTT BBS SUP EXP From Station: BHUSAVAL JN(BSL) To Station: NAGPUR(NGP) Date: 05/2/2011 Class: SL Boarding: BHUSAVAL JN(BSL) Resv Upto: NAGPUR(NGP) Quota: General Booked By:

I am residing at Jalgaon. Early in the morning I am...

Respected Sir,
(1) Train No. 12505 North East Express for 16th May, 2011 chart prepared on 15th May, 2011 evening 5.00 P.M. why? As per Railway rule chart prepared before 6 hors living train.

(2) Train caters not mention the food quality, quantity and charged the excess price fixed by IRCTC.

(3) In reserved coach so many unreserved passenger travel. Train TTE allows this type of passenger. Why?
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To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it's opening period.

Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with "service unavailable" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all...

i had filed a tdr on date 10/07/2010 for the train no. 0892 / pnr no. [protected]/ booked on 07/07/2010 / date of journey 09/07/2010 / amt Rs. 498 /from: Saugor / to: Bilaspur / Quota- general / Class- SL / Ticket type- eticket / transaction ID: [protected] / Internet service charge 10/- / Bank: SBI Debit.

TICKET DETAILS:
1. Aditya Trivedi / Age 32 / sex- male / Res status- booked
2. Noopur Trivedi / Age 31 / sex-...

Dear Concern,

I was booked a Ticket from DEHRI ON SONE(DOS) TO NEW DELHI(NDLS) for 18th May 2010. Train late more then 3 hours , so i Claim TDR for full refund amount of Rs 2248/- on 19th May 2010 out of which i have received only Rs. 1124/- on 30th Oct 2010. Rest Rs 1124/- is still Pending.

For that amount i followed up several Time (16th Nov 10, 30th Nov 10, 07th Dec 2010 & 30th Dec 2010 but No revert...

Hi,

I booked online the AC 2A tickets in Tatkal for Pune Bilaspur Train. Till the chart confirmation, my number went up by 2. But unfortunatly it didnt turn as confirm tickets. This was on 13th May 2011. I am still wating for my refund, which was arprox Rs. 5500.00. Also I am trying IRCTC customer care center since morning. There is no responce. Either it rings or it shows Number is busy.

Please do let me know...

IRCTC website is not working properly for the past 4 month. Server always busy or it wont open or it wont load. Then how passengers can use the website. Once I missed my journey because of this website, since I cant open the site and take print out. Like wise cant book tickets at required time. Money lost while transaction.

IRCTC is becoming worst website in public service......

My irctc user id and password is invalid so I reset my password from forgot password option and they say that your password reset and send it in your e-mail id but i dont get any mail....

Dear Sir,

I would like to bring your notice to the possible fraud going on in tatkal tickets booking on IRCTC website. It is widely known fact that the site freezes goes blank or stops responding exactly from 8:00 am onwards for atleast 1 hr. I tried to book tatkal ticket from Delhi to Hyderabad as per the procedure, but all attempts on IRCTC website was wastage of time as site didn't work. I observed that tatkal tickets...

Hi this is Naresh, i am booked my e-ticket from my online account on www.irctc.co.in on 13/May/2011 for the day of journey 22/May/2011 from GUDUR(GDR) to SECUNDRABAD(SC) through HDFC NetBanking. after making my payment with conformation through HDFC NetBanking the page will not redirect to irctc site(it was rendering their itself), but by transaction has been done successfully. i received the sms to my mobile during this transaction form...

Hi,
Whenever we tried to book tickets for south indian train through tatkal,we are not able to login to the website,For the past six months the performance is under the normal rate.Even if we go for booking the link was processing for a long time and it was displayed timeout.We have tried with many people it was not able to book even a single ticket,but ticket counts are reducing at each time we were not able to book.Could you please...

I had booked a train ticket on of may 2011 from IRCTC web site in Bhopal and suppose to be delevered at the following address C/O B. koteshwar Rao, 18/85, New Shanti Nagar, Raipur - 492 007
Someone from overnight express courier service, Raipur has colled me at morning on my phone and he requested me to collect the tickets at overnight express office, Raipur without stating the branch I requested him to diliver it at my home address...

I have done an online transaction to purchase a ticket on Lucknow mail from Moradabad to Lucknow boarding on 13/06/2001 for Brij Nandan. Unfortunately after the payment was made through HDFC payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.br...

My user-id got deactivated.
They(IRCTC) are saying that a person should not have two user-id's
Why is IRCTC harassing us like this. By deactivating a user-id, IRCTC is encouraging people to create more user-id's. This will in turn create a problem. Thay have put a ceiling on monthly bookings(10).
Do they feel that people will travel only 10 times a month? Many people travel more than 20 times a month. Why don't...

Dear Concern,

I had booked two tickets of 3AC from Anand Vihar to Bareilly to Train no 12552, PNR No is [protected]. Ticket was confirmed in coach G7 Passenger Name Anurag Saran Seat NO 0077/SM &Passenger Name Swati Saran Seat NO 0078/SU . But train route was changed due to Gurjar Andolan. We didn't journey on that day this train because train was not going to Bareilly it was going through Kanpur and Lucknow .Total...

Dear Sir/Madam,

I Vikas Tripathi had booked tickets for a journey on 10.05.2011 evening 4:30 p.m. almost, from New Delhi to Dhanbad for three people and return journey on 12.05.2011.

The PNR for journey from New Delhi to Dhanbad is [protected], and the PNR for return Journey from Dhanbad to New Delhi is [protected].

Now due to some reason i have to cancel the trip.
SInce morning i am trying...

i am Narendra , i frustrated with irctc website. i want to know the process behind arranging TATKAL reservation. How can a broker(reservation agent) set a ticket of waiting list num 84 get confirmed. And they are demanding 1000 to 1500 rs extra charges for a ticket. now, a common man can not take a tatkal ticket in irctc.. y all these fuss,,,, if we take a tatkal ticket ,, i'm sure that won't be confirmed.
We can't...

Sir

I had booked certain tickets on IRCTC. I then wanted to change my email ID. I went on their site and changed the ID. As per their process they sent me a new password to my new Email id. When i tried to access the site through the new pasword, the site asked me to change the password again. HOwever this was not possible, the site did not accept the given password.

Even the FORGOT PASSWORD link does not...

Res.Sir,
Mein apni family ke saath date 28/04/2011 ko Haridwar se Jammu gaya tha.Mera PNR no.[protected] tha.Reservation coach mein Haridwar se Saharanpur tak daily passenger hamari seat par beth kar gaye the.Hamare request karne par bhi un logo ne hamari seat nahi di.Unhone kaha ki hum kewal Saharanpur tak hi jayenge.Uske baad tum log beth jana.Dailly passenger bina reservation ke reservation coach mein beth kar jate hein...