Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I totally agree with the complaint.Sharp at 8Am the website becomes slow and the process has many steps and you may get the "service unavilable"error message at point of time during this process.You may stay at the step 1 when the error msg pops out or you would have made payment and the payment would have got deducted from your bank also..but even then your ticket will not be booked and you will have to wait agin for the refund of that money debited just for a failed ticket booking.

totaly waste of time, energy, money, effort..everything...Total Waste...

I tried to book ticket with IRCTC on 19th november 07. I had a tour plan and booked 5 different tickets. it was successful. When I tried to book final return journey tickets back home, the same confirmation menu from ICICI bank site appeared and payment id was flashed. I was under the impression that as happened in last five attempts this time also the tickets would have been booked and I logged out. Next day morning when I checked booked tickets status, I could not see the last ticket. I got tensed up and checked bank statement, and it showed the amount as being debited on 19th november 07. Then I checked with mail status of tickets booked in my email ID, only then I read "regret letter" from IRCTC, probably autogenerated. As usual I called up call centre with poor response. And mailed customer again poor response.

Amount involved Rs.3015
IRCTC Ref No.[protected]
login used : p_s_satish
last mail received from IRCTC: Mamta Vadia on 24-11-07, 14:06
My reminder mails : 21-11-07, 24,11-07, 27-11-07

My point is :
1) why does it take so much time for amount to get reverted for this type of technical/server/computer errors
2) why is IRCTC call centres not handling calls with reference numbers
3) who is responsible for this type of refunds
4) why are these not mentioned in terms and conditions of IRCTC sites
5) why there are not mail box facilities in irctc booking sites which can deal with individual mails from loggers
6) Is IRCTC not liable to pay interest for the delay in crediting back which is illegally held by them
7) where is the branch office in chennai
8) When they can take the cash from the bank/credit card account instantly on the pretext of booking ticket. why they do not revert back the cash instantly when the same is not done.
9) Customers are left in dark, with no one to call in times of crisis. All that is needed in these types of crisis is customer support, which is lacking, as happens all public sector organisations in India

expect some back up

The amount has since been credited to my account on 28-11-07. Even then my points remain. It should not take too long for them to return back the amount. IRCTC does not bother to keep customer informed.
hope they improve their services

MOST IMPORTANT
Dear Sir,
I was booking yesterday the e-tickets for M Prabhaharan & A Viyani to Travel from MS (Chennai) to TPJ (Trichy) on 23.12.2007. Train No. 2605(Pallavan Exp)
But after transaction of money from IDBI bank, an error came that time expired for your page.
So I couldn't continue.
But I entered all data with Driving License no.TN48-[protected] (M Prabhaharan).
Till now I didn't get ticket PNR no.
So pls help me to get the tickets.
IDBI Bank transaction no. 816508 & I forwarding that mail also.

Ticket details:

1. M Prabhaharan Age:30 Male No choice for berth
2. A Viyani 24 Female Window

With Regards,
M.Prabhaharan.
[protected]@suzlon.com


-----Original Message-----
From: [protected]@idbibank.co.in [mailto:[protected]@idbibank.co.in]
Sent: Thursday, November 29, 2007 10:53 AM
To: [protected]@suzlon.com
Subject: i-netbanking Transation No. 816508

Dear M PRABHAHARAN ,

Your payment instruction of Rs. 233.0 has been executed successfully. The transaction reference Number is 816508.

Thank you for using i-netbanking.
i-netbanking center, IDBI Bank.

Irctc.co.in — poor response on my issue

Dear,

I have booked some tickets through irctc.co.in. due to technical problem my credit card got excess debit. for this issue i mail so many times to irctc.co.in. still now i have not received any reply from irctc.co.in.

even i tryied over throught call centre also. no one is responding the call. there are five call centre number has given in the irctc site, but on that only one number is working.

Kindly help me on this issue.

warm regards,
Vijaya Bharathi.K

i m completely disagree with u...its impossible

sir,
I also had almost similar problems facing...
today i was booking e-ticket and at last stage the server got hanged they took the money but their was no information of if the ticket has been created or not..
it just said transaction failed..
its their responsibility to return money as soon as possible

i tried to book a ticket for 14th feb 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄
"
i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

i tried to book a ticket for 14th feb 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

i tried to book a ticket for 6th feb 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

tried to book a ticket for 8th feb 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

This seems to be a perennial problem these days. I have been trying to make some reservations for past one week. Most of the time i have to terminate the process as it takes long. Twice I have made payment and after completing card details the server fails to respond and browser displays
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ In both the cases my card was debited.
In first case IRCTC refunded the base amount, while i am still waiting for second refund. Apart from inconvenience the transaction is also costing me bank commission.

Dear Sir,

Passenger : Mr Vincent Irudayam and Mrs Jecintha

We booked and paid via our SBI Credit card no.xxxx xxxx xxxx 8512. to day at about 5.30 pm. for travel From Tirunelveli to Chennai Egmore by Ananthapuri Express on 1st March 2009 via Login account sivablue. We have not received the print out of the ticket and while viewing the bank statment an amount of Rs.1997.00 has been debited. Kindly arrange issue the ticket via e-mail.
Thanking you
Yours faithfully
N Sivakumar

hame na ak ticket book keya tha jes ka name khurshid and mohd zakir hai oun ka ticket ham tak nahe ayea jo laksar se bandra tak hea

sir,
I also had almost similar problems facing...
today i was booking e-ticket and at last stage the server got hanged they took the money but their was no information of if the ticket has been created or not..
it just said transaction failed..
its their responsibility to return money as soon as possible

Res, Sir,

We booked and paid via our INDIAN BANK ( MELUR BRANCH ) Debit card no xxxx xxxx xxxx 0218 today at about 9.30 pm, for travel from ( TUTICORIN TO CHENNAI EGMORE BY PEARL CITY EXPRESS ON 6 TH MARCH ) another one ticket from ( CHENNAI EGMORE TO TIRUNELVELI BY KANYAKUMARI EXPRESS ON 8 TH MARCH ) via login account K.V.VENKATACHALAPATHI. We have not received the print out of the ticket.I submitted the card details and my pin number used and then OK botten is clicked this message was came REEDIRECT to contect www.irctc.com. Kindly make arrange my tickets to issue my e.mail
Thanking you,
Your faithfully,
K.V.Venkatachalapathi

I reserve one e-ticket ferom vishakapatnam to Bhopal on 5/march 2009 and money is paid but link is therefore I can not get asny information than help me regarding on this

sar 6/5/2009my name is mobin age 54 m add t510 gali kabrestan wali chimeilyan road bara hindu rao delhi/6

bihar sampark kiranti rigwesan 6/5/2009 name mobin mala age 54 /add / t510 gali kabrestan wali chmelyan road bara hindu rao delhi 6

i tried to book a ticket for 9th March 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i want to booking 8 ticket but 6 pasinger allowed only 1 form please give me couch option also in irtct bocking option

Tried to book a ticket for 1st Apr 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came.

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I tried again and got the same error.

I want to know whether my ticket has been booked or not

I also got the same error while booking the tickets today.

When I paid the amount through HDFC bank account no 0323xxxxxx2551 and clicked on the confirm, it expired the page with the error

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Very strange the amount is withdrawn from the bank but the in the booking histroy it says that the amount is not received from the bank.

Date if reservation - 02.04.2009
for Howrah to Chennai
Date of travel 28.04.2009
Amount = 1331.00 + service taxes.

Please update asap

regards

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...

Date:07.04.2009

Sir/Madam
i try to book my ticket today from ms to chsm. i dont know amount was debited from my card, and ticket was conformed or not ticket was booked. Traveling dated:18.04.2009.

i am booking ticket for 27april2009. during payment paied time after filling all formalties when click pay then
When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not..

i am booking ticket for 27april2009. during payment paied time after filling all formalties when click pay then
When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not..

Sir,
I was trying to book a ticket and it was over till payment part. Suddenly web page closed and when i restarted the web page again it shows "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ " .
Now, my request is: How do i know whether i booked i ticket or not? and Was there any money transaction from my card?
Please reply soon.

Thanks in advance

I got the following message after clicking the PAY option.

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

then i checked my saving account and found that the money for ticket had been already deducted.
so I want to know if I have to re book my ticket and the money will be refunded in my account or I don't have to re bok it.

plz. send quick reply...

plz. quick reply...

book my ticket

I got the following message after clicking the PAY option.

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

then i checked my saving account and found that the money for ticket had been already deducted.
so I want to know if I have to re book my ticket and the money will be refunded in my account or I don't have to re bok it

intimidate me as soon as possible
niraj kumar
call no.[protected]

Today I tried for booking tickets for Chennai from Mumbai..
when i clicked the 'Pay' button, i got the link as
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

in my booked history also tickets r not booked ...
whats the reason for such response ?? Is my ticket booked or not???
kindly reply to my email id for this .

tried to book a ticket for 2th jun 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

Passenger : sundar

I booked and paid via our canara bank card no.xxxx xxxx xxxx 2040. to day at about 5.30 pm. for travel From chennai to coimbatore by nilgiris Express on 14 june 2009 via Login account krsundarcb.i dnt received the print out of the ticket and while viewing the bank statment an amount of has been debited. Kindly arrange issue the ticket via e-mail.
Thanking you
Yours faithfully
sundaramoorthi.k.r

Dear Sir,
I am a bonafide passanger of Sealdah or Howrah Rajdhani Express train. These trains are supose to run om time but in case due to some technical reasons if these trains are dealayed for more than 3 hours late either way the paintry coach attached with the trains and run by IRCTC has no arrangement to serve food or water to the valuable pasangers. It is the worst kind if management I have ever seen. Even the menu provided in the Time table for the Rajdhani trains are not followed at all. In the summer season Tomato soup are being served in NDLS-SDAH Rajdhani inplace of cold drinks without any butter and salted stocks. This is done only for money saving. Only onlast Sunday i.e 14.06.2009 bothe the Up trains were running more than 3 and five hours but simple foods only rice and dal were served without drinking water. on being questioned it was told that additional provisions for such situations are not available in the train. What would happen if the train is running 8-10 hours? Is there any reply to my comlain?

K Prasad. [protected].

Dear Sir,
I am a bonafide passanger of Sealdah or Howrah Rajdhani Express train. These trains are supose to run om time but in case due to some technical reasons if these trains are dealayed for more than 3 hours late either way the paintry coach attached with the trains and run by IRCTC has no arrangement to serve food or water to the valuable pasangers. It is the worst kind if management I have ever seen. Even the menu provided in the Time table for the Rajdhani trains are not followed at all. In the summer season Tomato soup are being served in NDLS-SDAH Rajdhani inplace of cold drinks without any butter and salted stocks. This is done only for money saving. Only onlast Sunday i.e 14.06.2009 bothe the Up trains were running more than 3 and five hours but simple foods only rice and dal were served without drinking water. on being questioned it was told that additional provisions for such situations are not available in the train. What would happen if the train is running 8-10 hours? Is there any reply to my comlain?

K Prasad. [protected].

Payment is going or not

This service is bad

Hi,

I have tried to book two tickets from DELHI to DEHRADUN. My account has been debited a sum of rupees 647 but I have not received the tickets and did not find them in the "booked tickets" menu also. please refund the money as early as possible...

THANK YOU

IRCTC booked tickets history is not available/cannot be accessed.

I would like to know the ticket charge is debited from my SBI account or not and also I like to confirm the ticket is booked or not.

Sir,

After pay option this line appered on the screen. REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like know whether ticket charge is debited from my account and also like to confrim my ticket is booked or not.

It happened on 11/8/2009. ticket is for 9/11/2009

Sir,

After pay option this line appered on the screen. REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like know whether ticket charge is debited from my account and also like to confrim my ticket is booked or not.

It happened on 21.09.09. Ticket is for 26.09.09

Kindly reply asap

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...

when i was booking ticket online for manojvishwakarma from surat to varanasi for 24/08/09 after pressing the pay option payment was not processed properly. i also could not receive the ticket in booked history. if the payment has been deducted from my sbi debit card it please be sent back to my account.

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
what to be done sir????

i want to book tickets for 3rd dec, 5th dec and 13th dec 2009. i when tried to book ticket on 3rd, everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i want to know whether this will get clear or not????
this is not first time for me...

i want a solution with reasonable reply..

Tried to book a ticket for 19/11/ 2009 and everything was fine till payment gateway but after that when i submitted the card details this message came.

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄


my balance bearing RS.-938/- is debaited from my acount.

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...
i need reply asap...

i book the ticket on 2nd december for date 4th december2009 for H nizamuddin to mumbai in rajdani no 2954 I PAYED THE MONEY THROUGH sbi debit card but i did not got e ticket please help me
dr faiz khilji

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...

When i submit PAY for booking ticket i got the message like this
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
I like to confirm the ticket is booked or not...

Sir
I had booked two tickets from Kollam to Ernakulam Junction and fee is being taken from my account(169)
on[protected] and a window came
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ came after that .What i need to do.

i tried to book a ticket for 06th jan 2010 from irctc for howrah puri special from howrah to puri for 2 persons from irctc id suvo_aich and everything was fine till payment gateway but after that when i submitted the card details this message came

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄
"
i do want to know whether my ticket has been booked or not though i checked the booked ticket history there was no ticket booked.
after that i booked tickets from the same train and for return.but my amount Rs.513/- has been debited from my sbi atm cum debit a/c -xxxxxxxxxxxxxxx0070 for that faulty transaction, card holder name Ashima Aich.i want to return my money back.
please get me as soon as possible

i tried to book a ticket for 06th jan 2010 from irctc for howrah puri special from howrah to puri for 2 persons from irctc id suvo_aich and everything was fine till payment gateway but after that when i submitted the card details this message came

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄
"
i do want to know whether my ticket has been booked or not though i checked the booked ticket history there was no ticket booked.
after that i booked tickets from the same train and for return.but my amount Rs.513/- has been debited from my sbi atm cum debit a/c -xxxxxxxxxxxxxxx0070 for that faulty transaction, card holder name Ashima Aich.i want to return my money back.
please get me as soon as possible

my failed transaction id is [protected]
probably

i tried to book a ticket for 8th Jan 2010 form PPI to NDLS on train no. 2192 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked.

I have no making a e ticket because irctc server down during ticket booking. I paid ticket payment but I have no found e ticket

i tried to book a ticket for 20.01.2010 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not tthough i checked the booked ticket history there was no ticket booked The details of my booking as follows.
Name of the persons:K.Nagalakshmi..50years in 3AC
2.P.Sowmya...19 years --do--

Date of Journey:20.02.2010
Train No:Bangalore Express from kacheguda to Bangalore
Amount :1465 deducted from my SBI debit card. Please return my amount as early as possible other wise I like to go consumers society for non returning of money.
please give reply to my e mail address. Thanking you

regards

nagalakshmi

i am bookimg my ticket from lucknow to delhi and as i do the payment through my sbi card after the payment money reduce and my ticket not booked and money deducted from my account so please check where is there problem and refund my money

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Tried to book a ticket for 19 feb 10 and everything was fine till payment gateway but after that when i submitted the card details this message came.


I tried again and got the same error.

I want to know whether my ticket has been booked or not

Today on 8 march 10 i booked ticket: Jaipur Express, Date of Journey 25.03.2010 from- Bangalore (SBC) to Hoshangabad (HBD) ...When i submitted PAY for booking ticket i got the message like this


REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I don't have any information. Please help me...How can i get my ticket..do i need to do reservation again...how will i get my money back...???

Today on 11 march 2010 I tried to book ticket: Puri HWH Express, Date of Journey 05.06.2010 from- Howrah (HWH) to Puri (PURI) three times ...all the times when I submitted PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I don't have any information. Please help me...How can i get my ticket..do i need to do reservation again...how will i get my money back...???

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...

my ticket is booked by the name of---md inamul haque, age-45, male,
md abrar raja, age-23, male,
from new delhi to asansol jn,
dated on[protected]
train no -2304

Res Sir

I have reserveda railway ticket on online my own IRCTC account on dated 21.03.2010 between 12.30 to 2.00 p, m 6 person adults from Lokmanya tilak tarminas to Bhusaval Jn. The Fact is that the amount of reservation is already deducted my Bank account but the ticke havent get the print.
I have Confused and i follow same procedure three times then after the total amount deducted my Bank account Rs. 12815 /- and til I havent get the ticket .
I Check the Booked History Ticket but there is not found the entry of the reservation tickets without getting the ticket deducted amount Rs 12815/- My Bank Amount.
It is requested to please issue me the ticket of above Journey and please refund me the Extra amount deducted from my Bank Account. My email- [protected]@yahoo.com

Dear sir/Madam

Please note that I booked an E-ticket from your IRCTC website on 15/04/2010 from Sealdah to Dhanbad in 2nd AC for the date 7th may, 2010.

While booking I got the below mentioned error message:

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

So please let me know that whether my ticket has been booked or not.

If booked, then why its not been sent to my mail id

The detail of the booking is as below:

Train name.- SDAH/ASR Exp
Train no.- 2739
Ressrvation from: sealdah to dhanbad
Passenger name: Mahtab Hussain
Sex- Male
Age- 29
Date of journey- 15/05/2010
Class: AC 3 tier

So, I would appreciate you if you could like into the matter and resolve it at an earliest and let me know accordingly .

Regards

Mahtab Hussain

GSM- [protected]

Hussain.[protected]@gmail.com

dear sir i booked a ticked from jhansi to lucknow on 19 april 2010(journey date 19 july 2010) when i submited pay for booking ticket following message flashed
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
kindly refund the money if ticket has not been confirmed

when i submit PAY for booking ticket i got the message

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

please do the needful and confirm that ticket is booked or not.

Why I always found problem which I booked tickets, most of the time my amount has laps but tickets not conform, why it is ...? have you not update the server of this site..why we face this kind of problem always...? Kindly do the needfull ASAP.

IRCTC

Posted: 04.07.2010 by Rupa Adhya Send email


Hello,

Today (04/07/2010) I have done an online transaction to purchase a ticket on 2871 Espat Exp from Kharagpur City Jn to Jharsuguda Jn boarding on 10/07/2010 for 1.Bhola Nath Das 2.Amit Das-3.Soma Das Unfortunately after the payment was made through SBI Dr. Card payment gateway, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ & came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
Rupa Adhya
Call me: [protected] / [protected]

It Is better to introduce I-ticket cancellation through online with the site mostly used WWW.IRCTC.CO.IN

Dear Sir/Madam
On 26.07.10, I Tried twice to book reservation ticket for Varanasi to Guwahati in 2436 NDLS DBRT RJDHN (Journey Date: 23.09.10)

both the times when i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Is my ticket booked or not, I didn't got any confirmation message.
Kindly suggest.

Tenzin Dhonyoe
[protected]@gmail.com

sir,
I like to put your attention towards on train catering system. I was travelling from Phagwara to Asansol on 05.08.2010 by train no 3006(Howrah Mail) and order for meal and I was charged Rs.55 instead of Rs.30 whereas the meal supplied was not as given in the chart, e.g plain rice instead of pullao/jeera rice, no curd, no chapati.When I asked reason they very roughly answered that we are supplying what we are getting.
Hence I request to take necessary step to avoid cheating passangers and also let me know what step you are taking.
Thank you.
Amar
Asansol
Dt.- 07.08.2010 jha.[protected]@gmail.com

i ( udaykumar patil ) have booked ticket from Dadar to Jalgaon dated 11/08/2010 around 4.00 pm
during this all precess is complited but i dont received any ticket. my money is deducted from my sbi account so kindly give me feedbak on the same on fallowing mail id. [protected]@gmail.com.

I also got the same error while booking the tickets today.

When I paid the amount through SBI bank account and clicked on the confirm, it expired the page with the error

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Very strange the amount is withdrawn from the bank but the in the booking histroy it says that the amount is not received from the bank.

Date if reservation - 24.08.2010
for Pune to Nagpur
Date of travel 24.08.2010
Amount = 425.00 + service taxes.
Azad Hind Exp

Please revert the transaction if is it done.!!


Prafull Chauhan
Date: 22.08.2010

sir;
i have booked a ticket in IRCTC web and that was an I Ticket. my date of journey was 20th October 2010 but the same has not yet been delivered in the given address. PNR No. is [protected]

i also got the same prob after paying it is showing
https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broad...⇄

now what should i do to get my ticket

Very Good

When i submit PAY for booking ticket i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...

Traction ID [protected]
on 05-10-10 I was trying to book the ticket but till know i wont recieved the ticket while doing the traction was failed plese do the need ful help

My self N.Gouri Nath" had booked a ticket from Vishakhapatnam to Ballarshah on 31st OCt 2010, Sleeper class as soon as i confirmed the paymen with ATM Cum debit card no & Pin the server flashed "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ ".

Kindly revert me with the status of my Ticket booked on that date.

Waiting for a response

Regards
Gouri Nath

Mob : 91-[protected]

I got error while booking the tickets today.

When I paid the amount through SBI Debit card and clicked on the confirm, it expired the page with the error

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

In Booking history it is not showing the transaction. And in failed transaction it shows settlement requested. It happened continuously two times during (6:00 pm to 6:30 pm). Please settle both the payment and kindly improve the service especially the payment gateway.

Date if reservation - 12.10.2010
for Bhagalpur to Patna
Date of travel 21.10.2010
Amount = 1010.00 + service taxes.

Please update asap

regards

sir my id is sanjay kuma rdas when i submit the money from bank than the folloeing message is come on my computer screen pse. tell me now what can i do
my amount has been deducte d from my account or other wise

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

hi this is fazil my id is fazu_b i booked my e-ticket to travel from chennai central to nagpur but after completing my payment process some link has came but i never received my ticket dertails so pls let me know i have to travel on 20th october so pls try to do some thing

the link isREDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.d...⇄

i booked today morning ticket via irctc from madurai to chennai.. they tranfered the money from my acc but didnt book the ticket..checked bank statement, and it showed the amount as being debited on october 18th 2010... my transfer number [protected]IG31322861 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT i want my money back... u buggers give my money back.. tnis is happening many times... i know what u people r doing there... fu...rs get lost.. i am really feeling very bad about t system.. india will never improve till u all buggers will be killed.. even if great politicians like mamta bannerjee is there whom i admire t most... u buggers have to be thrown out..no body is able to book tatkal ticket via internet.. i know u people doing big business through this... sorry madam (MAMTA BANNERJEE).. except for u... IRCTC FU... U ALL

dear sir,

When i submit PAY for booking ticket on 22/10/2010 from atm-cum debit sbi card i got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not...if booked where is my ticket..

your faithfully
kamlesh aswal
kamlesh.[protected]@gmail.com

i booked two tickects, but there is no response regarding the tickets, but the problem is amount of rs 700/- was deducted from my bank...

from srihari

I SANDEEP BASU, reserved one e-ticket from Howrah Jn to Varasani on 03.11.2010, my date of journey is on 1.01.2011 i paid the money through indian bank debit card. After click to "pay" button the following statement came..
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ .
Please help me. How i will get my ticket???
Log in used: basu_irrrs
my email id : sandeep.[protected]@gmail.com
Mob no: [protected]
please help me.

I Ankur Srivastava, booked a tatkal e-ticket from Azamgarh (AMH) to Aligarh Jn. (ALJN), in Kafiyat Express (train no.- 2225), journey date[protected] today[protected] in the morning at 08:01 hrs through my login id : ankur12488, for the payment i used sbi debit card, after giving the details of the payment gateway it directed me to the link where i have to click 'pay' for confirming payment, i clicked the "pay" button and waited for the confirmation of my ticket, but instead of showing the usual booked ticket it displayed me to

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ "

and i waited for 2-3 mins when nothing happened i copied this link n opened in the browser it directed me here...
I don't have either the transaction id or the pnr no. and a balance of rs. 372 was deducted from my account, i've no idea what to do? So please help me out with my problem. please confirm me whether my ticket is booked or not, and if it is not booked, then, will i, get my money back?

login used: ankur1288
my email id: ank.[protected]@gmail.com
Mob no. : [protected]

please help me its urgent!

i am book 17-jan-11 in vaigai express . waiting list show 608. so i book one ticket. also go to my bank menu and transfer page come and amount debited in my account. but in booking history no history available message flash.

Amount involved Rs.133
ICICI Transation Ref No:[protected]

i tried to book a ticket for 25th Nov. 2010 and everything was fine till payment gateway but after that when i submitted the debit card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

i do want to know whether my ticket has been booked or not though i checked the booked ticket history there was no ticket booked.
my details:-
name - preeti singh
age- 23
email - [protected]@gmail.com

my user name is : yastiin
When i submit PAY for booking ticket i got the message like this & the amount has been debited from my account

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I like to confirm the ticket is booked or not... plz let me know

I have just booked the ticket from Ramnagar to Delhi.When I submit PAY for booking ticket I got the message like this.

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I would like to confirm the ticket is booked or not ??????????

When I submit PAY for booking ticket, From Aurangabad (AWB) to Mathura Jn (MTJ) for[protected] of train No. 12715, I got the message like this

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
I like to confirm the ticket is booked or not...
You are requested to inform me through my email: <[protected]@gmail.com>

When I submit PAY for booking ticket, from Aurangabad (AWB) to Mathura Jn (MTJ) in train No. 12715 for the date[protected], and Rs, 1217/=. The amount was debited from the debit card account on[protected] after 07:45 PM (approx), I got the message like this:
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
And no ticket window appeared.
Hence you are requested to credit the amount in my account as soon as possible, as I did not get the ticket.
Yours
Shaikh Moinuddin

When i submit PAY for booking ticket i got the message like this
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄
I like to confirm the ticket is booked or not...

Date reservation 28-12-10
for New delhi to bokaro
some error on the transaction i want to conform that ticket book or not

I tried to book the ticket on 29-January-2011, everything was going fine till the payment
gateway .After I entered the card details and I then clicked on the ''Pay" option.This link appeared:-

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

I tried 3 times again, but got the same error.Rupees 1894 were debited from my account
3 times.I used the id shaleen91.

I want to know the reason that why did this happened

tried to book a ticket for 10th Feb 2011 and everything was fine till payment gateway but after that when i submitted the card details this message came

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

Hi, Truly faith IRCTC department i hereby informed to you that yerster i booked one ticket anand vihar to bapudham motihari so first of all it is take to much time to proccess this trasection but after two minute i had response through server

REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

and full amout has been deducted from my SBI account and ticket is not booked so may i know why such problem is with it server, it is not first time, on 1 feb.2011 i booked one ticket for barsoi but such same error was also there but than got my balance refund after 48 hours...


why your server in not being good...

also refund my balance as soon as possible

sir,
my name is ADIKI PRAKASH. IRCTC user id is ADIKI143.
i forgot my security question answer.
please recover it.

I couldn,t recover my password as i forgot my security question answer please send a new password to my email

i coudnt, recover my facebook password as i forgot my security question answer plz send a new password to my email.

Facebook — i couldn't recover my facebook account password.and security question ,answer.plz sent new my password

i coudnt recover my facebook password and also forgot security qusetion answer.plz sent my newpassword to my email.

Dear sir,

my irctc id is: altaafmohd
sir im forgot my password and also im tried to recover my account by give a correct answer and the page says Your password has been reset and an email has been sent to your registered email id
sir the problem is im deleted my email id which has hacked and my new email id is : [protected]@gmail.com
sir please kindly help me for recover my irctc id

Thanking you...

i have forget password also unable to recognise answer to secret question. please help me recover password.
my user id is ssaleem71
my email id is ssaleempharm2gmail.com

I, didn, t receive the password in my email, hence please send me irctc login password.
MY MAIL ID;[protected]@yahoo.in
My registered mobile;[protected]
MY LOGIN ID:mjkchinna

please send me

Dear Friends...



The RAILWAY REFUNDED my MONEY...



This was the reply from them @ yesterday...


Dear Customer,

The refund of Rs. 198.00/- for the transaction tried by you under reference no.[protected] which has failed and later found that the payment has been debited to your account has been credited to your account at 09/17/2011 08:02:43 PM.
We suggest you to please retry the transaction, if not booked already. The booked tickets history can be checked to view the list of all tickets booked by you.
Warm regards,
[protected]@irctc

Dear Sir,

I had filled a TDR on 5th July'11.Till now my money is not refunded. PNR Number:[protected] Train No:12401[from PATNA (PNBE) to NEW DELHI(NDLS)] Reason for TDR:TDR for all passenger are not travelled due to one passenger conferm but rest of the wailt list so that you have canceled to my booked ticket and refund my tickect booking amount. TDR Status:CCM Registered . Reference No:ekt[protected] TDR Zone: NR Refund Status:Refund Under Process. Refund Date:Not Available. Kindly take it futher and refund my money ASAP...



thnaks
Sandeep Ranjan

Hi,
I am Renuka...
Really its a very very worst worst website. When i am trying for ticket booking its showing that service unavailabe.
So i think they selling their tickets to Agents in a big amount... So what we general people do. I think irctc should close their office...Otherwise take some action...

IRCTC — Refund of tickets - Passenger not travelled

Dear Sir,

I have filed TDR as on 5/6/2009. Almost 138 days has been passed and still not received the refund from IRCTC. Whenever i call up them, i got reply from them that they have still not got the refund from Railway. I always asked for the document they have filed with them but never got any such documents from them. A normal refund process is taking long time. Pls. take some action against the same and find out the solution for the same.

Pls. find the correspondance done with them.

Dear Sajjan

It pretty long time. almost 4 months are getting over and still we have not recd. refund from you. This is the poor service that we are receiving. Its look like Railway does not have money and they are running on our refund money. I will surely escate this in the news that railway is taking 4 months to refund ticket payment to customer. Also would like file complain in Ombusman for this poor response.

With Regards,
Kalpesh Gogri

Head - Accounts & Finance
www.pentagon.co.in

Mobile: +91 [protected] | Tel: +[protected] Ext. 543 | Fax: +[protected]
PENTAGON SYSTEM & SERVICES PVT. LTD. | 501, Pramukh Plaza, Cardinal Gracious Road | Chakala, Andheri (E) | Mumbai 400 099 | INDIA





tdrprocess <[protected]@irctc.co.in>
29/09/2009 11:16 AM
To
kalpesh.[protected]@pentagon.co.in
cc

Subject
Re: PNR - [protected] Transaction ID - [protected]






Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09-jun-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 26.09.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,
Sajjan Kumar
[protected]@irctc.co.in
Ph:[protected]





kalpesh.[protected]@pentagon.co.in wrote:

Dear Team

I have file TDR for PNR No. [protected] as on 5-6-2009. Almost 100 days are over and i have still not get refund for the same.

Pls. do the needful at the earliest.
With Regards,
Kalpesh Gogri

Head - Accounts & Finance
www.pentagon.co.in

Mobile: +91 [protected] | Tel: +[protected] Ext. 543 | Fax: +[protected]
PENTAGON SYSTEM & SERVICES PVT. LTD. | 501, Pramukh Plaza, Cardinal Gracious Road | Chakala, Andheri (E) | Mumbai 400 099 | INDIA





Disclaimer :-
Information contained and transmitted by this E-MAIL is proprietary to 'Pentagon System & Services Pvt. Ltd.' and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If this is a forwarded message, the content of this E-MAIL may not have been sent with the authority of the Company. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you have received his communication in error, please delete this mail & notify us immediately at [protected]@pentagon.co.in

tten:


Sir,



Maduro & Curiel's Bank NV assist prospective clients, individuals, enterprenuers, companies, partnership, organizations and multinational corporations in achieving and realizing their business financial requirement. We offer project finance and business loans to companies and individuals worldwide with viable business project/proposal on considerable terms. We welcome your inquiries at any time regarding any financial solutions you, your colleagues, or clients may seek, as we have many opportunities that can exceed your expectations in all of the areas we represent. All submitted project inquires shall be evaluating and approved by the investing banks within the stipulated time as informed :



[1] Business Partnering and Joint Venture Offers.

[2] Unsecured loans, Commercial loans

[3]Worldwide project financing

[4] Equity Loan Financing

[5] Personal Financing

[6] Issuance and discount of all bank instruments

Maduro & Curiel's Bank is an investment oriented company desirous to invest money in the areas of agriculture, Real estates, Construction Undertakers, pharmaceuticals, petrochemicals etc. We can invest in any company with potentials for rapid growth and whose byelaws allow for foreign direct investments. We can fund viable projects, and also invest in any viable, lucrative and profitable business. However, we insist that the host country must be politically stable, have good tax/fiscal policy, dependable investment infrastructure, hospitable people and above all, must be a democratic society.

Contact us for further information on our loan programs:


Mr. Edward G. Logeman
Maduro & Curiel's Bank NV (17 branches)
Plaza Jojo Correa 2 - 4
PO Box 305
Curaçao
web:www.mcb-bank.com
E-mail:[protected]@gmail.com
Tele: 44-[protected]/+44-[protected]
Fax: [protected]/[protected]

MANOJ PYARELAL SHARMA MYAXIS BANK A/C NO. IS [protected] IS CLOSE PLEASE REFUND MY RAIL TICKET AMOUNT IN MY NEW IDBI BANK A/C NO. [protected].



THANKS & REGARDS,
MANOJ SHARMA
AKOLA.
MAHARASHTRA STATE
INDIA.
MOB. NO. [protected]

plz urgent replay

Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

Hi, I want to deactivate my mobile IRTCT user ID because of, I have tried 3 times on android mobile for IRTCT Registration but, I did not get mobile OTP.I received only password and now, I am trying for Registration so, It are showing your mobile number and E-MAIL ID already registered. I am enable to log in. I have tried with these number [protected], [protected], [protected] and those e-mail _ _ _
[ [protected]@gmail.com ]
[ [protected]@gmail.com ]
[ [protected]@gmail.com ] Expecting for your kind !!!

This is for complaints.

This is good for complaints.

IRCTC — IRCTC website has wrong information

I have an issue that happened with Indian Railways (IR) last week and I wanted your advice on how to proceed on this issue.

1. I had a confirmed ticket in a train which starts from Yashwantpur going to Palghat in train 6527 which departs at 8PM from Yashwantpur.

2. As per the online website of Indian railways, the scheduled stop also includes Banaswadi where as per the website it was 9PM.

3. Yesterday morning I had called 139 also and they reconfirmed that there is a scheduled stop and I can board the train from banaswadi.

4. As that stop was convenient for me, I decided to take the train from Banaswadi.

5. This evening when I reached the station at 8.30PM, I was told by the duty station master that the train does not stop in this station.

6. The station master confirmed that he is aware of this issue and said that it is the railway HQ that has erred.

7. In spite of requesting him to stop the train for the scheduled one minute, he disallowed our request saying that is not possible.

My grandmother had passed away last week and I was going there to perform the last rites & due to this negligence of IR, i had to undergo trauma and mental agony. Now, I would want to take up this matter legally mainly to stop IR from providing such wrong information to the passengers and spoiling the country’s image. What do you recommend that I do?

sir/madam,

sir the information provided by irctc/indian railway esquire is not updated as per the actual information.
today at around 9.15 am when i asked about train no.12810(mumbai mail) it showed to be arrived at 10.31 am.

this status remained till 10.10am.

but when i reached the station at around 9.50 am there it was already showing that the train is late by 9.30hrs & will arrive at around 11.40.
not only this even i had inquired at 139.
it also told that the train will arrive at 10.31 am.
sir the website is showing that it is updated regularly but actually it is providing the wrong information.
sir due this wrong information i had to unnecessary wait in the station for 2 hrs.

but by right to information i should always be provided correct information.
sir i request you to take action against the authority so that in future it can be avoided.

We had no option left except for waiting 9 hours to catch the train and these all due to
IRCTC making such a stupid mistakes and no one is made responsibel or blaimed for any kind of
mistakes in Indian Government. We except that it could be late in arrival and departure of trains operating in india with such a large network and huge population, however they atlease can provide the right
informations to the customers. This is our right to get good services from governmnet as we are paying the handsome amount of money in form of TAXes.

Train12071 AsperHelpline 139train was to depart at 15:35on 23Aug2011. I had rechecked the information on website. I reached CST and was shocked to find that the train had gone in time. I missed the train and had to rebook a ticket as I had to reach Aurangabad on same day on official duty. I went through lot of mental agony, stress. It cost me money, time and along with all luggage had to run from pillar to post for rebooking my ticket. I had to go thro’a lot of ordeal for making the most genuine complaint to the Station Master who was unavailable in office. AnotherOfficial not concerned with the complaint had the audacity to ask me if I had recorded the message. I never imagined that Railways Computer Automated systems are so badly managed. Does any body in the Railway bother about this? In my case I seek full Refund of money Rs.440 PNR [protected] +amount paid for the next train Rs.650 ascompensation by 9th September 2011 failing which I will be forced to escalate my compliant to other Consumer Forums

Dear Sir,
I am register a railway registration foam. register successful and user ID, mobile verification code is received my mobile.confirmation mail and password not received.next what can i do.
By Venkatesan