Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi sir,
My name is deependra sharma, i filed as tdr for refund. My refund approved on 13/09/2019. I have checked the status of payment, it is saying "payment under process".

Two month has been passed, i am still waiting for payment. Why it is taking too much long time.

Please process my payment as soon as possible.

Registration no.[protected]
Pnr no. [protected]
Journey...

Transaction id: [protected] dtd.[protected]
Irctc email complaint - ticket id 4483106
Irctc login id - exzanet
Name - vikas chintaman sawant

I had booked a ticket on[protected], but the ticket did not got booked and amount was deducted from my wife's account. But still i havent received refund.

Debit card a/c name : anisha vikas sawant
Ticket details

Transaction id:...

Dear sir
This amount not cradite my account
Saturday16nov 2019 cancelled
Transaction id: [protected] pnr: [protected]
Train no./name: 12554 / vaishali exp transaction date: 28 oct 2019
New delhi (Ndls) chhapra (Cpr) refund status: refunded
Cancellation/refund id: [protected]
Bank name: credit & debit cards / net banking / wallet (Powered by zaakpay)

Booking amount:...

I had tried booking a ticket on IRCTC app using Google pay but the ticket was not booked when I tried contacting the IRCTC they said that they did not received the payment . I also contacted the Google pay they said they had initiated from their side to the IRCTC merchant bank i.e HDFC bank . I tried booking a ticket on 11 September but still no help and no money refunded even after raise a complaint stays .plz help me someone ....

Dear sir.

I booked ticket through irctc mobile app.

Cancelled it and applied for refund.

Pnr no.is - [protected].

The are saying they refunded my amount and refund date is 22 october 2019.

But I havent receive any refund till date 05 november 2019.

When I called they said contact bank.

They have given me Transaction id -
[protected].br...

I booked my tickets on 5th of nov, from kottayam to banaswadi. The tickets were booked for the 16th of nov. Although the money has been debited from my account, the tickets have not been confirmed yet, and they have shown "pending from bank end". I used google pay as mode of payment and received the confirmatory message regarding the transaction while no information regarding the tickets were received....

Hi support team,
I have booked the ticket from cstm to nanded dated 4th sept 2019, nandigram express.
Train got cancelled i filled tdr on 5th september. Tdr registered and approved but status showing as refund approved by officer, payment under process since oct but the amount was not refunded yet.
I am not sure what else i might be missing to get amount refunded. Please let me know what i can do further or else you...

I have booked tickets on 15/10/19. And the rocket has-been cancelled on 21/10/19. But till now my refund is not credited to my account. I have contacted to irctc they provide the following details pnr: [protected] transaction id: [protected]
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 745.0 refunded [protected] 23-oct-2019 rds refund topup refund for cancellation [protected]br...

I am trying to book eticket on irctc website from 3 days in tatkal, firstly the website doesn't open and even if it opens and i put in my credentials of login, one way or the other it logs me out.
I went till the payment window, i entered my correct details still it said invalid and the system logged me out.
It is a harassment as people are trying to book tatkal tickets from 30 mins early wasting there time for nothing....

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?
Train name: rajkot express
Train no:16614
Amount: rs1525.40
Transaction id:[protected]
Transaction status:pending from bank end
Booking date;[protected]
Bank name upi: (Paytm)...

Hi,
My brother reetesh singh has canceled a ticket of pnr:[protected] & cancellation id:[protected], i see on irctc website it is showing its refunded but paytm and bank are saying they dont have anything to doin this matter,
Also paytm is expecting an email form irctc where it should be mentioned refund id and i dont have any email or may be deleted from my inbox,
Could you please have a look of this,
br...

Tried booking a train ticket from irctc on 3-nov-2019 11 am.
Booking transaction id : [protected]
Used netbanking payment option and axis bank.
After entering the password & otp, the money (Rs. 1184.5) was deducted from my axis bank account but no ticket was issue in irctc. The status shown in irctc is "pending from bank end".

As per irctc, refunds are only triggered when the status is either "payment...

It was on 24/10/2019 i was traveling from kharagpur jn to njp jn via karmabhoomi express. The train was more than 3hours late and as per rules i filed a tdr against a family member of mine who couldn't travel due to the inconvenience. The tdr was rightly registered as i even call the irctc helpline to verify the same. And after getting into the train, i even informed the tc about the same and he marked it likewise. But now, irctc is mailing...

Dear team,

I booked below tickets today online using tatkal option. I was not aware of the refund rule of tatkal –confirm booking. I planned to book tickets for below family members.
1) ganesh sutar - self
2) anushree ganesh sutar - child
3) aarti ganesh sutar-spouse
Travel from mgr chennai central to hubbali
Date of travel : 2nd nov 2019
Pnr numbers.
1) [protected] — bookedbr...

I am soheb jindani my reg. Mdn: [protected] yesterday i was using imudra wallet in that i add my money 7000 rs after adding the money account in 2 minutes automatically i logged out from wallet then after i am unable to logged in my account i ask customer care for this problem they said your account is blocked for reason of blocking please send us a email, after that i send email regarding my problem in mail they replied only one sentence...

I was travelling from delhi to chandigarh on my way and i brought tea and a water bottle the cost of them according to irctc guidelines are rs.7 and rs.15 respectively but the vendor sold me the both for rs.10 and rs.20 respectively it's not about the few rupees it's about the rules which if the government is not itself following. I want a strict action against them...

This is in reference to the refund amount to be paid for my cancelled ticket with PNR no. [protected] in Tejas Express for date 30th November 2019.I cancelled my ticket approximately 12 hours before the scheduled departure time.But the amount of refund showing is Rs 210.

The entire ticket costs me Rs 2010.40 and the refund amount showing is very less.As per the policy for Tejas express (Lucknow-Delhi) the amount deducted should...

Rail implement otp for refund for agent. If agent mistake to type phone no. He can not get refund but he bound to pay the customer. Agent is simple a human being. Mistake can be happen any time. But no way to recover. If any agent misleading with any customer he should be punished. But but why all agent suffer for this.

Why rail implement this type of rules for agent only. Where a man book ticket in irtctc web site he get cheaper...

I booked two tickets for 17th august from kjm, bangalore to csmt, mumbai in mumbai express (16332)

There were three messages from railways regarding this with following content:

1. T. No.16332 tvc-csmt mumbai exp of 17.08.2019 is diverted viaers-srr-tok-roha-pnvl and train will not touch stations between otp and pune.

2. Correction msg of t. No.16332 tvc-csmt mumbai exp of 17.08.2019 is diverted...

I booked IRCTC ticket on 7 October but the amount debited and not booked ticket, 07 October to till date, refund not received, i contacted IRCTC but he says the only payu help about this,
After that i contact payu, but he not responding or resolve this issue.
My payment gateway is payu

Transaction id : [protected]
booking date : 07/10/2019
payment status : pending from bank end...