Indian Railways Complaints & Reviews

I had booked 04 train ticket for my family (My mother, my wife and my brother in law and me). Pnr no.[protected] (Train no.13122 ghazipur city - kolkata exp). Departure time is 8:45 pm from pnbe. On pnbe, dispaly board was showing train will come on paltform no.01. We were waiting for this train on paltform no.01, but we got the train was let 1 hour. After 9.30 pm when we were seen the dispaly board, there was nothing to dispaly about this train. Then at 10 pm, i went to paltform no.2, this train came in paltform no.2. This is very difficult for my mother to cross bridge from platform no. 1 to 2, she is senior citizen. This is villainousness and bullying of patna railway department. This train was 4 hours let. At last year, the same accident would happen for us. Please stop this type of villainousness and bullying of railway department.

I had transferred my scooty honda activa 3g from vishakapatnam to ernakulam on 30th of march but didn't receive my parcel i. E. Activa scooty on the said date of 1st april... Since the last few days i'm daily going to ernakulam railways in search of my parcel... But i didn't get my parcel till now... It's p. R. R. No.[protected]. I transferred my scooty through indian railways in the hope of getting my vehicle on time... But it's getting delayed further.. On the top of this i'm not getting any proper response from railway officials. Please respond to my complain... Thanks

Sir, main physical handicap persone hu. Maine jaipur se jabalpur date 21.4.18 ka reservation karwaya tha.jiska pnr no.[protected] hai.railway dware muje done seat upper birth di gai hai. Main handicapt person hu or upper seat main chadne main asmarth hu. Mere dware handicap certificate reservation window main reservation form ke sath diya gaya tha uske baad bhi upper seat di gai. Karvahi karne ke kripa kare

Dear sir
Today (3/4/2018), they put display board that "no entry" at railway station, vyara which is lot of space in front of railway station. It is very difficult to pick up and drop for old aged persons. But they are allowing autos but not cars. They are collecting money but not allowing inside the railway station. We observed every railway stations, bus stations, airport, they will allow near to entrance but this railway station, they are not allowing inside the gate and not also allowing to stop near the gate which is very inconvenient to the passenger for benifit of private parking agents which is outside of railway station. Kindly immediate action to be taken and may please put vigilance on this matter.
Praveen.

Dear sir/madam,

Last sunday (25.03.2018) i visited delhi sarai rohilla raiway station to receive my relative.

While proceeding to the platform from ticket booking area in the rush, some one pick pocketed my wallet.

I carried rs. 4000/- cash and my employee card of delhi financial corporation in wallet.

Kindly register my complaint and do the needful.

Thanks
Khemchand
Employee id - 5043
Mobile no - [protected]

On 2nd april 18, i am travelling in ngp - cstm duranto express in s -2 bogie. I wanted to reach on time to mumbai as i am having an important exam to appear but because of inordinate delay i could not reach at my exam centre on time. Shame on duranto staff for making me suffer by not reaching at 8.05 at cstm station. Duranto expresshas lost its name by becoming late this way. Othermail/express trains of indian railway travel late & now duranto type trains also joined to this notorious status.
Shame on them all.

I have booked 2 person ticket from Allahabad to Delhi. Train No. 14005, travelling date[protected], train started from SITAMARHI at 2.35 AM but departure at 13.27 PM. Now showing arrival time at Allahabad 15 hrs delay. We both of them stuck here, please tell this type service provide Indian railway. You should be shame on your self because of your service we realize, how much backward from developed country. You can't handle normal train and you talk about for bullet train.

You should be think about your service if you wanna best in world.

IRCTC ticket ID 8465839
IRCTC customer care still not refund my money back to my Bank account .
Still I face the problem from IRCTC end and they give only IRCTC TICKET ID from last 60 days.
I couldn't understand why should they ignore me even I'll given all reference regarding bank statement on 24th March 2018.
So, therefore I still waiting for my money.

I travelled a super. Train no 12828 from purulia (Prr) to kharagpur (Kgp) with a super fast ticket from prr to mecheda (Mca) but there is no stoppage of this train at mca so i took a express train no 18029 having a stoppage at mca but unfortunately i sat a sleeper compartment having many vacant seat for which a sum of rs.335/- was charged by tte in train when i was travelling in 18029 express train in sleeper class having vacant seat from kharagpur (Kgp) to mecheda (Mca) with a valid super fast train ticket from purulia (Prr) to mca in the same route. Whether it is as per railway rules. Kindly give me a proper advice.

I got ticket for traveling from nungambakkam station to guindy station on 2/4/18 (Morning). But the railway employee at ticket counter gave ticket from nungambakkam to villivakkam station wrongly. Due to his negligence i was forced to pay fine during ticket check. Purely because of his negligence i paid 260 rupees fine and the ticket checker was also not listening to me. I am very much disappointed with the attitude of the employees of irctc. I want a reply from irctc for this immediately. Wrongly given ticket no. Was 17393434

Sir,
I had booked parcel (Refregerator) from patna junction to visakhapatnam on 21/03/2018 vide prr no.[protected]. It was loaded on next day 22/03/2018 on train no 22644 (Ernakulam exp.) vide loadind sl no. 99707 and departed from station. It had to unload at visakhapatnam railway station but had not unloaded, and online tracking status is also blank.

Sir please have a look in this matter and help me tracking the same. I would be thankful to you.

Prr no:[protected]
Mob:- [protected]

Respected sir, i mohd. Suffiyan lakdawala say that i was travelling from roorkee to new delhi via 12018 dehradun shatabdi on 31st march 2018, seat no e1/43/nc wherein i have left my book... The said book is a religios book a soft bound and has no picture on the cover kindly try to locate the same s it is a very important book for me.. Thanking you

Sir, i travelled by train no. 12190 (Mahakoshal exp) on 31 mar 18. My ticket was rc-1 in b-1 coach from nizamuddin to satna jn (Pnr[protected]. After boarding in the train mr ashok kumar the tte of the coach had allotted vacant berth to other passenger by taking some extra money where as i was denied even being rc-1. However, when this guy handed the charge to other tte mr mahesh at agra then i was given a berth. Please investigate the matter and action taken is to be intimated to me at the earliest.

Dear sir,

I akhtar ansari make a humble submission that booked parcel (1 activa, 2 boxes, 3 sacks) from alwar (Awr) to tatanagar jn (Tata) via delhi (Dli) on 14.03.2018 but i didn't receive the parcel yet at tatanagar jn.

When i enquired about the same at delhi (Dli) station the concerned person given me the following details.

Train no: 18110 jammu muri tata express
Parcel dispatched on: 16.03.2018
Rear slr no: 998714
Section compartment: c via dli, cnb

My travelling ticket pnr no: [protected]
Bilty no: 095825

Thanking you

Yours faithfully

Akhtar ansari

Respected sir /madam
Shree morya institute of paramedical health science pune. Student traveling delhi to pune train no 22686 yprs kranti ex travailing date 10/04/2018.
Reservation date of this train 29/01/2018 and the travailing date of train is 10/04/2018 we have 21 conform ti kits for this train.
But train no 22686 is not coming in delhi station on this date so please given the proper information how to travel delhi to pune on this date and this conform ti kits
Regard
Dr. Ganesh m. Ambike
Ex drucc member pune division
[protected]

Hi Consumer Cell,

I would like to inform you that I was going to Hazrat Nizamuddin to drop my relative on 25th March 2018. When I was going to purchase platform ticket, only two clerks were working over there and one is standing to his seat and when I asked him that why you are standing then he just replied that there were no ticket as of now. When I went to purchase ticket on the counter where ticket were issuing then I asked to him that why these all seats are vacant, he replied that there were no tickets, that why, he is standing. Clerks also don't have their badges. I asked name of the clerk who is issuing tickets to the passengers then he replied my name is Prem Kumar and also replying that can I have to tell my address also, I didn't replied to that. After that he abused me that go away otherwise I would beat you than I replied come and beat me than he came outside and catch my color than a person came in between us and relaxed him and a security person also came and told me that why are you fighting with him than I told to the security person that I didn't fight with him and that clerk was caught my shirt color, than security person replied he is a government employee, for this kind of incidence you would be send to jail than I didn't replied to that security person. After that, I decided to send a mail to consumer cell so that they can fix these type of issues will not take place in future or their should be remedies for these kind of incidences. Last but not the least, The clerk who is standing vacant has opened his Almari and took out ticket and seated on his seat and I have three photos of that counter. The person who is sitting in photo was not working as you would be able to see the vacant row. Now number of question arises like why clerks don't have their name badges, why they were become shirker of their work, does Railway have any rules and regulations to control these type of incidences, why they are behaving in a rude manner, why there is no separate lines for ladies, handicapped and senior citizen and what should be done to fix these type of issues.
In my opinion, Consumer cell come front to fix these type of issues. You have to fix these type of issues otherwise public would be suffer for that.

My train no. 24888 was cancelled on 18 march 18 from suratgarh to haridwar. My ticket purchased from irctc pnr no. [protected] was not refunded automatically. Request lodge a complaint with concerned authorities to ensure that indian railways should provide refunds in such cases without any unecessary correspondence. Thanking you. Col jitendra singh

Hello sir/madam,

I am durgesh kumar naidu & my team members during my travel from jalandhar cant to gwalior in amritsar to bilaspur (Train no : 8238) and reservation no s5/66. I lost my travel bag, inside it contains one go-kart driving suit. If any one of you found please call me to my number [protected] & [protected].

Thanks and regards,
Durgesh kumar naidu,
Studying in mits, gwalior (Automobile student)

Dear sir,
I booked my ticket to travel in 2nd ac vide pnr [protected] in train 11027 coming from mumbai to travel from manthralayam road to chennai on 19/02/2018 but i received an sms on 18th feb due to technical reasons 2ac is cancelled and replaced by 3 ac and we four people travelled only in 3 ac in seat no coach no a1... 18, 19, 21 and 22
I sent a letter to ictct for refund excess fair collected and is acknowledged by them vide ref no.# 8425930.
I need action to refund the excess amount paid by me for 2 ac as
I was allowedto travel by 3 ac
Thanks
R santhanam
Chennai
[protected]
[protected]@yahoo.com

Dear piyush goyal ji,

I'm journey in a train 22403 bza to ngp, a train cleaning is very bad condition toilets is very dirty not a properly clean and outside look is so dirty. Not clean in a pdy junction and refer to a journey.

My 1 question is also about what a swachh rail and swachh bharat, i'm not understand looking about 22403 this type of swachh bharat.