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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 105

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D
D sharad
from Mumbai, Maharashtra
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duronto express ngp-cstm

On 2nd april 18, i am travelling in ngp - cstm duranto express in s -2 bogie. I wanted to reach on time to mumbai as i am having an important exam to appear but because of inordinate delay i could not reach at my exam centre on time. Shame on duranto staff for making me suffer by not reaching at 8.05 at cstm station. Duranto expresshas lost its name by becoming late this way. Othermail/express trains of indian railway travel late & now duranto...
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P
Pankaj Nainwal
from Surat, Gujarat
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14005 train delay more then 15 hrs

Address:New Delhi, Delhi, 110044

I have booked 2 person ticket from Allahabad to Delhi. Train No. 14005, travelling date[protected], train started from SITAMARHI at 2.35 AM but departure at 13.27 PM. Now showing arrival time at Allahabad 15 hrs delay. We both of them stuck here, please tell this type service provide Indian railway. You should be shame on your self because of your service we realize, how much backward from developed country. You can't handle normal train...
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N
Neelam rajiv kumar
from Sangola, Maharashtra
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60 days lapsed but money not refund back to my account

IRCTC ticket ID 8465839
IRCTC customer care still not refund my money back to my Bank account .
Still I face the problem from IRCTC end and they give only IRCTC TICKET ID from last 60 days.
I couldn't understand why should they ignore me even I'll given all reference regarding bank statement on 24th March 2018.
So, therefore I still waiting for my money....
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J
Jadurdih
from Darbhanga, Bihar
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fined charged at express train

Address:Paschim Medinipur, West Bengal

I travelled a super. Train no 12828 from purulia (Prr) to kharagpur (Kgp) with a super fast ticket from prr to mecheda (Mca) but there is no stoppage of this train at mca so i took a express train no 18029 having a stoppage at mca but unfortunately i sat a sleeper compartment having many vacant seat for which a sum of rs.335/- was charged by tte in train when i was travelling in 18029 express train in sleeper class having vacant seat from...
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S
SBalajiRam
from Kottayam, Kerala
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negligence of ticket issuing staff at nungambakkam station chennai

I got ticket for traveling from nungambakkam station to guindy station on 2/4/18 (Morning). But the railway employee at ticket counter gave ticket from nungambakkam to villivakkam station wrongly. Due to his negligence i was forced to pay fine during ticket check. Purely because of his negligence i paid 260 rupees fine and the ticket checker was also not listening to me. I am very much disappointed with the attitude of the employees of irctc....
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G
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel didn't reached at destination

Address:Visakhapatnam, Andhra Pradesh

Sir,
I had booked parcel (Refregerator) from patna junction to visakhapatnam on 21/03/2018 vide prr no.[protected]. It was loaded on next day 22/03/2018 on train no 22644 (Ernakulam exp.) vide loadind sl no. 99707 and departed from station. It had to unload at visakhapatnam railway station but had not unloaded, and online tracking status is also blank.

Sir please have a look in this matter and help me tracking the...
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S
Suffiyan Lakdawala
from Mumbai, Maharashtra
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forgot my book in train

Address:400008

Respected sir, i mohd. Suffiyan lakdawala say that i was travelling from roorkee to new delhi via 12018 dehradun shatabdi on 31st march 2018, seat no e1/43/nc wherein i have left my book... The said book is a religios book a soft bound and has no picture on the cover kindly try to locate the same s it is a very important book for me.. Thanking you...
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S
Santosh Kumar Pande
from New Delhi, Delhi
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corruption by tt during journey in train

Sir, i travelled by train no. 12190 (Mahakoshal exp) on 31 mar 18. My ticket was rc-1 in b-1 coach from nizamuddin to satna jn (Pnr[protected]. After boarding in the train mr ashok kumar the tte of the coach had allotted vacant berth to other passenger by taking some extra money where as i was denied even being rc-1. However, when this guy handed the charge to other tte mr mahesh at agra then i was given a berth. Please investigate the...
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P
Paravez Ansari
from Rajgir, Bihar
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not received parcel yet

Address:East Singhbhum, Jharkhand, 831003

Dear sir,

I akhtar ansari make a humble submission that booked parcel (1 activa, 2 boxes, 3 sacks) from alwar (Awr) to tatanagar jn (Tata) via delhi (Dli) on 14.03.2018 but i didn't receive the parcel yet at tatanagar jn.

When i enquired about the same at delhi (Dli) station the concerned person given me the following details.

Train no: 18110 jammu muri tata express
Parcel dispatched on:...
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Address:411019

Respected sir /madam
Shree morya institute of paramedical health science pune. Student traveling delhi to pune train no 22686 yprs kranti ex travailing date 10/04/2018.
Reservation date of this train 29/01/2018 and the travailing date of train is 10/04/2018 we have 21 conform ti kits for this train.
But train no 22686 is not coming in delhi station on this date so please given the proper information how to travel delhi...
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Hi Consumer Cell,

I would like to inform you that I was going to Hazrat Nizamuddin to drop my relative on 25th March 2018. When I was going to purchase platform ticket, only two clerks were working over there and one is standing to his seat and when I asked him that why you are standing then he just replied that there were no ticket as of now. When I went to purchase ticket on the counter where ticket were issuing then I asked...
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J
jitendra631
from Udaipur, Rajasthan
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non receipt of refund on train cancellation

Address:Sri Ganganagar, Rajasthan, 335804
Website:IRCTC NON REFUND ON TRAIN CANCELLATION

My train no. 24888 was cancelled on 18 march 18 from suratgarh to haridwar. My ticket purchased from irctc pnr no. [protected] was not refunded automatically. Request lodge a complaint with concerned authorities to ensure that indian railways should provide refunds in such cases without any unecessary correspondence. Thanking you. Col jitendra singh...
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Address:474005

Hello sir/madam,

I am durgesh kumar naidu & my team members during my travel from jalandhar cant to gwalior in amritsar to bilaspur (Train no : 8238) and reservation no s5/66. I lost my travel bag, inside it contains one go-kart driving suit. If any one of you found please call me to my number [protected] & [protected].

Thanks and regards,
Durgesh kumar naidu,
Studying in mits, gwalior (Automobile...
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Address:Chennai, Tamil Nadu
Website:IRCTC

Dear sir,
I booked my ticket to travel in 2nd ac vide pnr [protected] in train 11027 coming from mumbai to travel from manthralayam road to chennai on 19/02/2018 but i received an sms on 18th feb due to technical reasons 2ac is cancelled and replaced by 3 ac and we four people travelled only in 3 ac in seat no coach no a1... 18, 19, 21 and 22
I sent a letter to ictct for refund excess fair collected and is acknowledged by them...
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S
Shiv Katari
from Vasai-Virar, Maharashtra
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i'm complaining against train number 22403 pdy ndls cleaning

Address:Pondicherry, Puducherry

Dear piyush goyal ji,

I'm journey in a train 22403 bza to ngp, a train cleaning is very bad condition toilets is very dirty not a properly clean and outside look is so dirty. Not clean in a pdy junction and refer to a journey.

My 1 question is also about what a swachh rail and swachh bharat, i'm not understand looking about 22403 this type of swachh bharat....
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Address:831004

Sir.,
I was travelling from bsp to tata in ltt shm express (18029). My seat was in rac 55 in s6 birth. I boarded my train on bsp station. I asked the tt to confirm my seat if possible. But he said he will not be able to... But later on he confirmed the birth for w/l 1 and also alloted the seat for a person without a genuine sleeper seat, both by taking certain amount of bribe.. This two incidence took place in front of me.. On asking...
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B
Bibekananda Basu
from Thane, Maharashtra
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the berth allocation system should be modified

Address:Thane, Maharashtra, 400601

I would like to inform you that i am a regular commutator between thane and nanded by 11401/02 nandigram express. I have seen that (1) 11401 reaches aurangabad any time after 23.30 hours. As the major portion of the passengers get down at aurangabad at that mid night, the passengers of nanded bound feel disturbed because the alighting passengers put on the lights, make noise, shouts!! Immediately after that, the passengers board the train...
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S
sanjaAF8
from Anta, Rajasthan
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tdr filed but wrongly repudiated

I have booked a ticket vide pnr no [protected] travel date 12th march 2018 from renukoot to sambalpur. Train was late by more than 3 hours infact 8 hours hence i have to cancel my plan and i have not travelled. Accordingly i filed the tdr. My tdr was repudiated and i was told as reason that passenger has travelled. I can prove that i have not travelled. The tdr is wrongly repudiated.

Since i have not travelled on 12th march...
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P
pankaj bhatia17
from Jodhpur, Rajasthan
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complaining about railway

Address:Jodhpur, Rajasthan

This is pankaj bhatia from jodhpur. I have booked 1st class AC ticket from jodhpur to khathgodam journey date was 20mar18 under pnr no [protected]. DUE TO FAILURE OF AC railway transferred us to 2nd Ac & mean while generated a receipt to get refund of our journey & informed us that once we will get down at our destination refund money will be provided to us without any problems.. As u can see this tickets was booked for old age Guest insted...
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G
Gaji Kathait
from Mumbai, Maharashtra
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regarding delay 12423 train

Address:Dehradun, Uttarakhand, 248001
Website:[email protected]

Sir mi army person hon or north east me posted hon no 26.03.18 no train no 12423 par guwahati se new delhi ke liy baitha.
Mera pnr no hai.[protected]. Train ke time table ke anusar train new delhi 27 ko 1020 hrs tak pahucna hai. But train late no gai raste me. Mane delhi to dehradun by air ticket kiya hua ttha jiska photo niche sanlagn hai. Train late hone me karna meri flight choot gai. Mera flight pnr hai dc3fvm hai pz take a favourable...
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