Indian Railways Complaints & Reviews

Prr no. [protected]
I have booked my sofa set and chair on 17/4/2018 from gondia to nashik road. I have not received my sofa set yet. Its been a week now and still the online status shows booked from gondia to nashik. It seems the sofa set sofa set is not yet parceled from nashik. May i know the reason also the higher authority to check on this.
Prr no. [protected]

Dear sir,
Plz, increase the number of train, in north to south india because according to indian population, the number of train is very less, and the fare of ac couch is very highly according to medium income of family in community and d'not referred of fare ac couch
And the fare of train ac couch is more than the air fare so, plz decrease the fare of ac couch in train
And according to the indian population d'not require increase the speed of train or bullet train it's require for increase the number of train and make a good network of train
Thanks you sir

Dear sir,

I had booked my bike from delhi junction to kharagpur on 19 apr 2018. It was loaded on the same day on train no 22824 (Rajdhani express.) and departed from station. It had to unload at kharagpur railway station but in the meanwhile the train route was diverted from kharagpur to hijli and thus it was not unloaded in kharagpur/hijli railway station. Sir plz have a look in this matter and help me tracking the same. I would be thankful to you.

It's prr no:- [protected]
Mob:- [protected]/ [protected]
Thanks and regards
Rana vijay pratap
Email: [protected]@gmail.com

While travelling from kinwat to nasik road on 22nd april pnr [protected], i suffererd harrassment from other passengers who doesnt have reservation.

There was more passengers with no reservation than those having authorised reservation in s2 compartment. We were forced to give them seats, so that, we could not travel comfortably. I was travelling with wife and 2 children, one of 8 yrs and another with 1.5 years. There was no place to keep our feet on ground as passengers occupied all space in s2. Because of large noice of people we could not sleep as well. How railway adminstration allowed people to enter in reserved s2 bogie? We were unable to reach wash basin, toilet etc. While droping down to nasik road, the passage was full of passengers sleeping, so that, it took 30 mins to reach exit door of bogie.

I complianed with tc, but even he was unable to control people.

In above circumstances what is the use of reservation???

Regards
Rahul shukla

R/s
I have booked my splendor pro bike on 22-04-18 from ambala railway station. I booked it on amritsar mumbai express (Dadar express) with train no. 11058 at 4:00 pm from umb station. I reached to bhopal parcel staff when the train arrived at 11:30am but they told me that your bike did not unloaded to bpl station and told me to come 1-2 days later. Please resolve my problem as soon as possible. My bike no. Hr07s4927.
Parcel bill receipt m106115

On 24/04/2018 my wife took ticket for cbe-palani passenger train no 06709.
Usually this train will be at platform no:6. When she go to the 6th platform a train carrying a name board of shoranur. All the passengers confused for a while. Every time this train does not display name or no board. Passengers always get confused. No one in the station ready to change the board.

I had cancelled my howrah to balharshah tkt on 25 march at howrah counter but till date i have not get my cancellation amount 1615 rs on my credit card and if i asked raiway counter they are saying we can not do any thing it may take long time or you also possibilities that money not get.
I am attached tkt details
Gitanjali exp 12860, sl class, 04 passenger
Pnr [protected]
Tkt no. Cancelled 17291846
Old tkt no. 13216687
Card icici bank
We not get any amount till date kindly solve and inform me email [protected]@gmail.com

See how railway police is fooling general public v/s ticket purchaser dalal. I was in que for tatkal ticket but one person who was dalal given me no.35. And there is only 6 window and only 12 person can get confirmed ticket. Its regular practice now a days. Please act on it so general public also can get confirmed ticket. As tatkal ticket price is 750. And dalal is providing ticket in 2500. General public is not able to get confirmed ticket due to all these dalal everywhere in india.

On, 15/04/2018, timing:- 11:02 am. I have fill the details of particular (Moti lal, kamlesh devi, ajay and latasha) by the train no - 22941 from dsj (Delhi sajdarjung) to jat (Jammutawi) on 29/05/2018. I paid the amount through debit card by using irctc app. I received a message from obc bank that amount received by irctc bu ti didn't get the tkt/pnr details. Still waiting for the solution. Previously complaint by me but no confirmation of tickets. Please help me to over come from this problem.
With regards

Kulwant singh

Dear sir, i have cancelled my wait list tatcal ticket after chart prepared, this new rule very confused, before days wait list ticket automatically amount generated, but new rules very difficult, instead of tds i have cancelled my wait list tatcal ticket after chart prepared, my qution is shall i get refund? Do the needful,

Pnr number : [protected]

Respected sir,

Myself n. Santhosh goud i am travelled from surendragar to bandra terminus and from lokamanyatilk railway station to nizamabad in this context while train come at ltt nzb express from lokamanyatilak railway station platform no.2 around 3:15pm train allocated in platform no.2 but no electricity in train that time in that reason i have put my luggage in my berth s3_ 38 wide pnr no. [protected], train no.11205 around 4:00 pm to 4:40 pm my bag was missed along with laptop, mobile, hard disk & id cards in the bag while myself went for drinking water and coffee. Please help to finding my article with bag.

Thanks and regards,
N. Santhosh goud,
+91 [protected]
[protected]@yahoo.com

Transaction id: [protected]
Pnr no. [protected]
Train no. 12555/gorakdam expres
Date of booking : 23-june2016
Date of journey : 08-oct2016
I am sent to mail related train rout, than reply received dt[protected] do not any change, this train running fixed rute.
1- as per instructions, i am going to wright time kanpur central station, this train do not arrival in kanpur central station dt.[protected]. I found the route of gorakdham express was diverted.
2-the inquiry department of station told me - the e-ticket was not being cancelled while we were trying to cancel this ticket but do not cancel.
3-when we tried to travel in shram shakti on the same ticket, the t. T
Master advised on taking another ticket and we were unable to travel via this reservation ticket booked earlier. We purchased another ticket uca 62362686/87/88/89.
4-return after the journey, i would like to inform dt17oct2016- you with deep regret that due to wrong information conveyed via the mail, i had to face lot of inconvenience.
5- on record railways up to date inform me do not rute divet train and do not abalable facilities retun ticket amount.
Railwayes gidline, if train cancel and route divert, automatic return ticket money. My case is positive train rute divert and railways give wrong information.
Vinod kumar agrawal
117/318 o, block,
Geeta nagar kanpur-208025
[protected]@hotmail.com
Mob.[protected] and [protected]

Whom so ever it may concern

As you have started new parking charge system in ahmedabad railway station 15 min free.. I have to pay parking charges because of 17 min on that 17 min i have to stand 3.5 min in the gate to clear my vehicle... Is it not a type of faurad happen with me... The person sitting there is taking 20-25 sec to clear a single vehicle... Why so... If you want charges we are ready to pay but... You can't charge...

Respected sir
At bina junction railway station upper class waiting room ac and the announcement system is not working... It has been complained in my previous travel to the bina station authorities but no action has been taken yet... Now i am in the waiting room and my pnr no is [protected] travelling to kerala... You can cheek the waiting room register and confirm the date and the travel details
Sir, since the announcement system is not working we cannot confirm the details of train and every time we have to come out to hear the announcement. Its to hot to sit inside since it is closed from every where... So sir, please do take appropriate action for the same
Thanks
Joshy eriattupadayatty

One of my friend is travelling in chennai egmore-dibrugarh weekly express (15929). Her coach no. Is b3. She and all other pessengers in the coach are facing problem as the a/c has not been switched on and water is not coming in toilets. Suffocating situation.
Please do something as soon as possible.
Already the train is running late.
Thank you.

Sir, i was travelling with my family & my baby of six months by 22804 ex sambalpur to howrah in 2 ac - a1 berth 38, 40, 42 pnr[protected] on 13.4.2018 which left at about 0/30 on 14.4.2018 ex sambalpur late by more than 4 hrs. After passing jajpur (Jjkr) noticed my trolley suitcase is missing/theft inside of which was all of my baby's wearings - 12. Sets of dresses, beddings, oilcloth, mosquito net, medicines with doctor's prescription, himalayan baby kits, one gold & one silver chain, digital camera of nikon co., cash rs.10000/-, my i. Card (Doctor) & our clothings. Total cost of which approx. More than rs. One lakh. No rpf is seen in the compt., tte & coach attendant traceable after 40 mnts. Of the incident & on reporting they didn't care or help a little bit rather annoyed. Matter reported over phone to 182 & complaint lodged. On arrival at kharagpur rpf personnel attended & myself also got down & fir done to grps kharagpur but no information reced. Till date about recovery & we are mentally depressed loosing our baby's all belongings.
Sir, as oath taken & declared by hon'ble prime minister & rail ministers that it is their first & foremost duty to secure passengers safety-security-aminities & inviting public opinion thereto seems to be farce one & tr. Journey is being panic one day to day even by purchasing a higher class tkt. Hon'ble p. M. Has taken a strong step in the various field but failed to take such step in the field of rlys. So far. If such thing goes on it will be build castles in the air not only to make indian railway as world class one but also in the field of 'swachh bharat mission'. Hope if this administration have a sympathetic & humanatic view at least for a baby as like as their family then a rapid & needful action will be taken to recover/ compensate the same & will stop such theft in the tr. Compt.
Thanking you,
Truly yours,
Dr. P. Biswas.

I am not able to book tickets for tatkal on 21/4/2018 as aadhar is mandatory for booking tickets. I am having aadhar card and it is linked to irctc still then i am not able to book tickets. This is very sad for a passenger who want to book tickets for emergency condition. No. Communication is made it, no option to enter aadhar card number in irctc mobile app. Please do not repeat this without proper communication.
Pls help me to give advice for further linking of aadhar for ticket reservation.

I was to book a seat in a sleeper class/3rd ac for my proposed journey but the charges for senior citizens and general quota are shown as one and the same. It means the bjp government has either withdrawn this facility provided to the senior citizens without any notice/notification/information or some mischief is being played by the railway officials/officers unauthorisedly to defame bjp government.in this regard i had submitted online three complaints vide id (1) [irctc #8666014], (2) [irctc #8690913] &
(3) [irctc #8691334] but none seems to have been resolved. Even your system is showing that no such complaint. The system needs to be thoroughly re-checked and reforms are necessary for prompt and foolproof services. May i now expect that some suitable reply will be sent to me.?

Dear sir

As i attached photo that issue has not solved yet, i hope you are taking issue easily but it ll be major. Why platform celling fans are functioning at guntakal junction. Try to understand passengers sweating problem at summer who ll be waiting for trains and delayed trains.. If this case not solved.. I need to put case against india railway..
Hide quoted text

It's early earlier complaint
Your complaint no.: w/sc/gtl/[protected]

Train no:17026, coach: 2tier ac, pnr number:[protected]. Traveling from secunderabad to badrachalam rd. Raised the complaint to coach assistant too change the pillow as it's funny and getting stinky smell but he denied to change and suggest to put pillow covers. When we are paying more money to travel in acac coaches, expect the good quality service..