Indian Railways Complaints & Reviews

Sir, i m a widower of retired pensioner from nr-moradabad div. After the instruction of railway board letter, nr-moradabad div. Had issued a ppo on 20/04/17 but since the deposition of copy of revised ppo in bank. Our bankers says no difference is pending of your account. My father got commuted pension in 1996 & after 15 years i. E. 2011 a sum of rs. 1597/- is to be added in basic. & prepare a sheet for the difference but bank always says no difference is outstanding in your account. Kindly intervene in this matter & get due-draw statement & help in processing the payment.

Urmila mittal
Manoj mittal [protected], [protected]
[protected]@gmail.com

Sir i m trevelling in seemanchal express ndls to lko
I m facing the charging issue.
I am in s3 coach and berth no 2&3
Please fix it as soon as possible...
And it is request to u please check all the charging socket time to time... So passenger do not face that kind of problem...
I know my problem can not resolve this time but hope some one else will not face the same problem...
Please maintain the technical issue time to time
Thank you

Hi team, i have booked the train to travel from mysore to bangalore. 2 strangers occupied our reserved seat and they are not vacating it. Below are the ticket details. Pnr:[protected], trn:16217, doj:12-03-18, sl, mys-sbc, dp:05:10,
Paunraj s+1, s8 60, s8 63,
Fare:260. This rail travel is insured.

Note:

My wife who is travelling with is pregnant. Felt unsafe travel in train even though i have done the reservation. No tte came to check ticket so far.

Train:11049, doj:12-03-18, 2a, nvs-pune, dep:00:15, a1 43

Kohlapur express - boarding point navsari. Drop location - pune.

I am travelling from navsari, gujarat to pune and i can see number of bed bugs on my seat because of which i am unable to sleep. Moreover, finding such things in 2ac is dissapointing as we are paying a high amount to get a better service.
Please take some strict action on this.

Sir,
With regard to above-mentioned subject, i would like to submit that today train no. 19270 was delayed and a local short distance train no. 55213 was given priority. Mfp - pbr exp was halted at several places as the said local train was running ahead. Even at junction the express train was not allowed to pass.
It is requested to train the staff to use their brain judiciously as the express train takes 56 hours to reach its destination while its just a matter of 4 hours for local train.
Pls look into the matter and place more efficient staff to improve the present standards of indian railways.
Thanking you,

I am travelling with 4person including 2yrs child to njp from sdh through 12377up padatik express by premium tatkal ticket which coast 2500/- apx per person in b5 compartment{59, 61, 62, 63}pnr no [protected] we r facing tarific sound problem from ac vent and celling surface which cannot be tollarable time of sitting or sleeping, my baby feeling illness due to not sleeping, i called attendant and tte for solving problem but they it cannot be repairable not it's work shop problem, then i lodge a complaint. Comp no is 647304. I want real action, and against railway and compensation for spoil my journey.

I booked yesterday (I. E. 09/03/2018) 6 tickets from howrah to chandigarh by 12311 delhi kalka mail under pnr[protected] of which d. O. J is 07/07/2018. Out of these, 3 are sr. Citizen who were my parents and closed relative. Although the availability of bearth was 46, only one was alotted for sr. Citizen. Moreover 2 are alotted in seperate coach. The booking staff was not able to set right the position even it was 120 days esrlier.
Kindly explain and alott lower or middle bearth in same coach for sr. Citizen that we should not be harrassed during the long journey period.

Ayananta sarkar
Pnr no.[protected]
Date of journey - 07/07/2018
Mobile no : +91 [protected]

I think we are totally highly charging by indian railways for tickets for their worst services today i'm standing on platform no.2 of dhampur railway staion which is located in between moradabad station and laksar station in up state no elecricity is available at dhampur station on platform no.2 and also on platform no.1 only 4, 5 lights are on and this is not suites for paltform it requires a good electicity lightining system, but rest of all this is highly unfair as per ticket charged to us, now the time is 2101hrs and date is 9 mar 18 and also trains are late as usual today i'm going to jalandhar city station from dhampur i'm waiting from past 4 hrs but one train is late by 0458 hrs and another one is late by 0339 hrs totally worst service providing by indian railways as per they charged us for railway tickets all picx of complaining status as a proof i'm sending with this complaint

Dear sir, i have booked ticket from alwar to ahmedabad for my parents in senior citizen quote. Journey date is[protected]. Although seats are available in senior citizen quote railway allotted rac seats. Kindly explain and allot berth for parents.
Find details.
Pnr no-[protected]
Train no-12916
Doj:09-mar-2018
Mobile no:
[protected]
[protected]

I had booked a train ticket from pathankot cantt to new delhi in jammu rajdhani and the journey date was 7 march 2018 whose arrival time at new delhi is 5:00 am. Pnr [protected]

It got delayed for 4 hr 40 min which resulted in missing another train from nizamuddin. (Ktk samparkranti) nzm to hyd journey date march 8, 2018.

I have already filed a tdr for the 2a ticket. Please provide refund for this ticket as rajdhani got delayed for almost 5 hours due to which i missed my next train to hyd.

I booked ticket for my mother aged 87 and self on 9th march at 00:40 hrs in train no 12227 pnr [protected] and we got birth numbers 54 and 56 (Both upper births). Strange that i have selected the option of sr. Citizen birth quota where seats were showing available. Date of journey is 10th march. Please get the seats revised and send the sms immidiately

I booked the tatkal ticket for train no.22653 on friday 3rd march 2018 hoping to reach mumbai early morning.
I got the message on the same day mentioning train is running late and will leave source station 2 hrs late.
The actual time of train at mangalore junction was.12.05pm but the train reached mangalore junction at 7.30pm and left at 8pm.
Train timing for vasai was at 4.30am next day but the train reached at 3pm afternoon with a delay of almost 11 hrs.
Pathetic train as it halted at most of the station for passing inspite of being late.
This train charges fees for superfast which is not accepted as train is not at all superfast.
Request you to investigate and help traveller so that they dont suffer such way.

Regards,
Preetham bangera

Sir, maine railway counter se 8 march 2018 ko durg to visakhapatnam ka both side ticket book kiya. One side ka payment 1220/- maine debit card se kiya. But return ka payment clerk ne galti se 1520/- le liye aur mere account se 1520/- debit ho gaye. Fir usne ek baar aur mujhse 1220/- return ticket ke liye. Unse puchne par unhone kaha ki usne pahle wala payment cancle kar diya. But mere account se 1520/- debit ho gaye aur wapas nahi aaya. Aapse anurodh hai ki meri problem jald se jald solve karen.

Dhanywad

My experience and suggestions during travel on 07th march in train 12262 coach b2 seat 28 is as follws.
1. Toilets converted from bio to normal though stickers shows no change.
2. Toilet hygiene is extremely poor will cause health issue.
3. To use bio toilet, passangers need to be educated and cleaning staff vigilance required.
4. Food quality deteriorated, suggested variety food menu online to choose menu during booking.
5. Caterer staff should be trained to not beg for tips and should not compromise giving quality services.
6. Inspection team to be deputed to monitor qualily and hygiene.

I had booked a ticket (Pnr no.[protected]/hwh to ghty) through irctc on[protected] in the premium tatkal quota for journey on[protected] in the train no.15959/kamrup exp to reach dimapur by 10pm/[protected] as i already had a confirmed ticket for journey from guwahati to dimapur in the same train. Ticket costs rs.1265 which is approx 3 times of the general fare. But the train arrived dimapur in late (More than three hrs delay) at around 0105hrs on[protected].
I should be reimbursed the pt charges for late arrival of the train.

We supposed to travel the train # 12879 on 07-feb-2018, pnr # [protected], from jharsuguda to bhubaneswar. We had a flight from bhubaneswar to bangalore on 08-feb-2018, 10.30 a. M.
For medical reasons. When we checked the train timing before boarding, it was running 4 hours late and we could not cancel the ticket as it was booked on tatkal quota. We did not board the train.
We had to traveled by bus and could not board the train.

Today when i tried to book for tdr, i could not book online.

Please support me file a tdr and refund my booking amount as we could not travel due to train delayed for 4 hours.

In case of delayed train more than 3 hours, how passenger will get to know before departure.in this case it is totally indian railway's fault and i am not allowed to book tdr.
Due to indian rail's delayed service i lost more than rs. 3000 and had to arrange new transportation for me and my parents and it was for my father's medical case.
Who is responsible for our inconvenience.

I had booked 3 ac iii tier tickets in ndls sealdah rajdhani journey date being 15/03/2018.
Although i opted for a lower berth but was allotted an upper berth instead. My wife of 55 years was also allotted a upper berth. Actually no lower berth was allotted although there were 128 vacant berth at that moment.
I have already complained in this matter and hope that this complain will also go the same way.

I am travelling in train no. 12140 sevagram express from jalgaon to vhusawal on 8th of march 2016 at 4.20 pm. My pnr no is [protected]. Out of my 4 seat 2 seats are confirmed but remaining 2 seats is wait list. No any tte visited my seat and not cleared the wait list seat. But on the other side non reserved people are sleeping on births and reserved people's are standing.
Many people are travelling without ticket who are not supposed to board on train. I am having reservation but in-spite of it i am not able to get my berth due to sleeping of non reserved people on the births in the train. I searched for tte who can help me but in-spite of being on his duty he was not present near by the train so as he can solve my and other passenger's problem. Then i approached towards ac bogie which was 5 compartments behind it. There i contacted ac - tte whom i told about my problem, but he irresponsibly answered me to get back to my coach where i'll find sleeper coach tte who was not present there on his duty.in this mixed confusion and running suddenly the train whistle blowed and the train went away i catch the running train due to such irresponsibility of tte who are supposed to help passengers but they didn't, who allowed people without ticket to board on train. Because of this only, i mentally and physically hardened
Pnr no. : [protected] (12140 sevagram express)

Note:
(1) my complaint is that if any tte was on duty on coach no. S-3 then where was he?
(2) if railway didn't appointed any tte in that particular coach then it was railways mistake due to which many passengers suffered.
(3) in these circumstances when i reached ac-tte his attitude was not good towards the fellow passengers he was irresponsible which didn't suited any public servant's behaviour.
Lost which i have suffered due to this irresponsibility of railways:
Moreover i get physical and mental harrsment
Therefore, i request you to refund my above amount and please take appropriate action against the tte whose absence resulted in this, so as no more people need to suffer this type of mental stress in further future
Vishal nemade
Mob. [protected]

Sir,

We would like to bring to your notice our plight at nizamuddin parcel office, apathy of the staff, consequent callousness and hardship caused to us. We have booked two packages [prr no: [protected] and [protected]], each containing 8 items from visakhapatnam to nizamuddin on 2/3/2018. These packages contained wooden cot parts for furniture. Messages were sent after booking of these packages. However, later no communication was made to us regarding loading or unloading of these packages. Anxious to know the status, we reached the parcel office on 7th march 2018 at 11:00 am to enquire.

Then the drama unfolded, we were made to run a marathon from one platform to another and godown and so on. Nearly after 3 hours, some items (7 out of 16 pieces from 2 packages) were found. With respect to the remaining, we were told to contact visakhapatnam parcel office where the booking was done. We could not do that immediately. We sought a remedy to our travails from the unrelenting staff [sh s. D. Meena/cpsr, sh ganga ram/ delivery clerk and 6th no. Platform parcel clerk] who were merciless.

Out of despair we approached the station director who directed sh. Sd meena, cpsr to release the received items (7 in no.) after duly filling in the unloading status in computer. The same was done after further 2:30hrs delay lasting till evening (5:30 or 5:45 pm). We also complained about the attitude of the delivery clerk (Sh. Ganga ram) to the cpsr in writing to let him know of our hardship.

Notwithstanding these events, our packages haven’t been completely delivered yet. Therefore, we would request you let us know the shipping status of the remaining 9 items and also direct concerned staff to trace those packages and deliver to us.

Thanking you

Mrs. Poonam singh chief reservation counter domingarh gorakhpur always doing miss behave with cancer patient she always allot upper and middle birth and last seat like 61 and 62 and always asking for many i d proof hospital proof etc etc it is very painful for a cancer patient her voice is too much loud this not a behave of a senior staff. Just do needful in this reference..