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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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Indian Railways reviews & complaints page 109

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M
Mamrita
from Samastipur, Bihar
Mar 14, 2018
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Address: Dumka, Jharkhand, 814101

Hi,

Only one passenger train is available from dumka to rampurhat and this train is always running late by 30-40mins. Due to which we miss the train from rampurhat to howrah. Passengers are in trouble as there only two train between this time interval.. Last train is at 05:10pm. After 3-4hrs there may be some trains which reaches howrah at night. This is very disgusting. Please maintain the timing so that we can get some benefit of this.

Thanks!
Indian Railways customer support has been notified about the posted complaint.
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    M
    mmtswelfare employees association
    from Hyderabad, Telangana
    Mar 14, 2018
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    Address: 500025

    Vehcle parking contractor begumet pt.1, secbad is most notorious, drunkard. Everyday at evining he gets drunk. Few complaints has already been lodged against him earlies also. On[protected] contractor was in inhabitated condition along with strret women in an ugly seen whic cannit be seen. Sir vehicle are parked by employees including women to go for work. Such dangerous and inscurity contractor is a serious treat for vehicle parkers especially women. Bow request you to taken stern action the contractor
    Indian Railways customer support has been notified about the posted complaint.
    Sir, Police patrolling is required at begumpet pt.1 vehicle parking stand esoecially during night for safety and security of Vehicle parkers.
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      S
      Shadab1893
      Mar 14, 2018
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      Mr. Mansoor ali khan is missing from 14/03/2018 2:30 am from the train he was travelling in train no: 22433 gct anvt sf express. The relatives travelling with him had track of him till 2:00 am after that they fell asleep and woke up at 2:30 since then the person is missing.
      The train reached allahbad at 1:18 am and the next stop is reached was kanpur at 3:48 am, between that he got missing
      The missing person is elderly person with white long beard and his one eye is damaged
      If any one finds the person please contact to the following:
      Mobile number: [protected], [protected]
      Email: [protected]@gmail.com
      Indian Railways customer support has been notified about the posted complaint.
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        A
        arpana dinkar nivangune
        from Mumbai, Maharashtra
        Mar 14, 2018
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        Address: Thane, Maharashtra, 400603

        Hi team,
        The bridge which has started since 3months is not safe for women's. Thane bridge which is paraller to lake. People are pissing at entrance of the bridge which the whole road is stinking, few are sleeping on that, no police around there, no security, no camera as well... And iron sheets which covers the bridge also very scary to walk due to these people. I personally face an issue there at afternoon 2pm. 3 unknown persons were tried to scared me... They said... Chal uthate he isko"... That time no one was around me to help. : (
        Indian Railways customer support has been notified about the posted complaint.
        Mar 15, 2018
        Updated by arpana dinkar nivangune
        See photos, no CCTV, no police,

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          N
          Natwarsingh Sisodiya
          from Mundi, Madhya Pradesh
          Mar 13, 2018
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          Address: 457001

          मेरा नाम नटवर सिंह सिसोदिया है । मैंने रतलाम स्ट्सशन से रिर्वशन करवा था जिस का भुगतान मेरे द्वारा मेरे डेबिट कार्ड से किया मेरे खाते से 2160 रु रकम कट गया और मुझे टिकट भी नही दिया गया स्टेशन पे जो कार्ड स्वपिंग मशीन थी उस मैं से इनवॉइस पर्ची नही निकली थी । वह मौजूद आप के अधिकारी द्वारा मुझे कहा गया कि मैं आप को ये रकम वापस नही देसकता क्योकि इनवॉइस नही आई आप दो चार दिन ििनतजार करिये आप का पैमेंट वापस आजाएगा । जब एरा पेमेंट वापस नही आया तो मैं वह के बहुत चक्कर लगा कि परेशान होगया फिर मैंने रतलाम DRM आफिस मैं कंपैन्ट की जिस की कॉपी मैं साथ मैं सलंग्न कर रहा हु वह से भी आई रिप्लाई नही आया फिर जब मैं वापस गया तो मुझे कहा गया कि ऐसी कोई कंप्लेंट नही मिली जब कि मैं वह से कंप्लेंट की रिसिविंग भी ले के आया था जो मैंने इस मैं टच की है । आप से निवेदन मैं की उचित व जल्द रिप्लाई करे और मेरी समस्य का समाधान कर।
          Indian Railways customer support has been notified about the posted complaint.
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            M
            Mittal Manoj
            from Agra, Uttar Pradesh
            Mar 13, 2018
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            Address: Meerut, Uttar Pradesh, 250004

            Sir, i m a widower of retired pensioner from nr-moradabad div. After the instruction of railway board letter, nr-moradabad div. Had issued a ppo on 20/04/17 but since the deposition of copy of revised ppo in bank. Our bankers says no difference is pending of your account. My father got commuted pension in 1996 & after 15 years i. E. 2011 a sum of rs. 1597/- is to be added in basic. & prepare a sheet for the difference but bank always says no difference is outstanding in your account. Kindly intervene in this matter & get due-draw statement & help in processing the payment.

            Urmila mittal
            Manoj mittal [protected], [protected]
            [protected]@gmail.com
            Indian Railways customer support has been notified about the posted complaint.
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              K
              khalik -ur Rehman
              from Muhammadabad, Uttar Pradesh
              Mar 13, 2018
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              Sir i m trevelling in seemanchal express ndls to lko
              I m facing the charging issue.
              I am in s3 coach and berth no 2&3
              Please fix it as soon as possible...
              And it is request to u please check all the charging socket time to time... So passenger do not face that kind of problem...
              I know my problem can not resolve this time but hope some one else will not face the same problem...
              Please maintain the technical issue time to time
              Thank you
              Indian Railways customer support has been notified about the posted complaint.
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                P
                Paunraj S
                from Bengaluru, Karnataka
                Mar 12, 2018
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                Address: 560068

                Hi team, i have booked the train to travel from mysore to bangalore. 2 strangers occupied our reserved seat and they are not vacating it. Below are the ticket details. Pnr:[protected], trn:16217, doj:12-03-18, sl, mys-sbc, dp:05:10,
                Paunraj s+1, s8 60, s8 63,
                Fare:260. This rail travel is insured.

                Note:

                My wife who is travelling with is pregnant. Felt unsafe travel in train even though i have done the reservation. No tte came to check ticket so far.
                Indian Railways customer support has been notified about the posted complaint.
                Mar 12, 2018
                Updated by Paunraj S
                Please do the needful ASAP.

                Mar 12, 2018
                Updated by Paunraj S
                Attached snapshot.

                Sir,
                At Kuttipuram Station,

                The board shows the parking fees for Two Wheeler Rs.240/- monthly,
                but agent of the contractor said that only 12 hours are permitted to park a Two Wheeler in a day as per rules. Kindly advise me the latest parking fees and how many hours park a two wheeler in the parking place after remitting the monthly fees.
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                  U
                  Uzma Arzoo
                  from Shahpur, Gujarat
                  Mar 12, 2018
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                  Address: Navsari, Gujarat, 396445

                  Train:11049, doj:12-03-18, 2a, nvs-pune, dep:00:15, a1 43

                  Kohlapur express - boarding point navsari. Drop location - pune.

                  I am travelling from navsari, gujarat to pune and i can see number of bed bugs on my seat because of which i am unable to sleep. Moreover, finding such things in 2ac is dissapointing as we are paying a high amount to get a better service.
                  Please take some strict action on this.
                  Indian Railways customer support has been notified about the posted complaint.
                  Train is started 5 min. Late from the source and now train is reached rai bareli outer 6 pm. Till now 6 :4 the train not reach the station... I m suffering from fever. N train is going late and late...
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                    N
                    naagmani
                    from Patna, Bihar
                    Mar 11, 2018
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                    Address: East Champaran, Bihar

                    Sir,
                    With regard to above-mentioned subject, i would like to submit that today train no. 19270 was delayed and a local short distance train no. 55213 was given priority. Mfp - pbr exp was halted at several places as the said local train was running ahead. Even at junction the express train was not allowed to pass.
                    It is requested to train the staff to use their brain judiciously as the express train takes 56 hours to reach its destination while its just a matter of 4 hours for local train.
                    Pls look into the matter and place more efficient staff to improve the present standards of indian railways.
                    Thanking you,
                    Indian Railways customer support has been notified about the posted complaint.
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                      S
                      Suvojit Bhattacharjee
                      from Barddhaman, West Bengal
                      Mar 11, 2018
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                      Address: North 24 Parganas, West Bengal, 700136

                      I am travelling with 4person including 2yrs child to njp from sdh through 12377up padatik express by premium tatkal ticket which coast 2500/- apx per person in b5 compartment{59, 61, 62, 63}pnr no [protected] we r facing tarific sound problem from ac vent and celling surface which cannot be tollarable time of sitting or sleeping, my baby feeling illness due to not sleeping, i called attendant and tte for solving problem but they it cannot be repairable not it's work shop problem, then i lodge a complaint. Comp no is 647304. I want real action, and against railway and compensation for spoil my journey.
                      Indian Railways customer support has been notified about the posted complaint.
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                        D
                        Dhrubanjan Sarkar
                        from Kolkata, West Bengal
                        Mar 10, 2018
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                        Address: Kolkata, West Bengal
                        Website: Railway

                        I booked yesterday (I. E. 09/03/2018) 6 tickets from howrah to chandigarh by 12311 delhi kalka mail under pnr[protected] of which d. O. J is 07/07/2018. Out of these, 3 are sr. Citizen who were my parents and closed relative. Although the availability of bearth was 46, only one was alotted for sr. Citizen. Moreover 2 are alotted in seperate coach. The booking staff was not able to set right the position even it was 120 days esrlier.
                        Kindly explain and alott lower or middle bearth in same coach for sr. Citizen that we should not be harrassed during the long journey period.

                        Ayananta sarkar
                        Pnr no.[protected]
                        Date of journey - 07/07/2018
                        Mobile no : +91 [protected]
                        Indian Railways customer support has been notified about the posted complaint.
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                          Nitinbeas92
                          from Mathura, Uttar Pradesh
                          Mar 9, 2018
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                          Address: Bijnor, Uttar Pradesh, 246761

                          I think we are totally highly charging by indian railways for tickets for their worst services today i'm standing on platform no.2 of dhampur railway staion which is located in between moradabad station and laksar station in up state no elecricity is available at dhampur station on platform no.2 and also on platform no.1 only 4, 5 lights are on and this is not suites for paltform it requires a good electicity lightining system, but rest of all this is highly unfair as per ticket charged to us, now the time is 2101hrs and date is 9 mar 18 and also trains are late as usual today i'm going to jalandhar city station from dhampur i'm waiting from past 4 hrs but one train is late by 0458 hrs and another one is late by 0339 hrs totally worst service providing by indian railways as per they charged us for railway tickets all picx of complaining status as a proof i'm sending with this complaint
                          Indian Railways customer support has been notified about the posted complaint.
                          I am paid for RRB group d exam fee paid a amount to my account amount is debited in my account but payment are not accepted what to do
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                            nitish2k4
                            from Noida, Uttar Pradesh
                            Mar 9, 2018
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                            Address: Alwar, Rajasthan, 301001

                            Dear sir, i have booked ticket from alwar to ahmedabad for my parents in senior citizen quote. Journey date is[protected]. Although seats are available in senior citizen quote railway allotted rac seats. Kindly explain and allot berth for parents.
                            Find details.
                            Pnr no-[protected]
                            Train no-12916
                            Doj:09-mar-2018
                            Mobile no:
                            [protected]
                            [protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            Mar 09, 2018
                            Updated by nitish2k4
                            No action taken by railway. Neither issue resolved nor responded. Still status updated resolved. Fake data
                            No answer from railway
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                              Nitika P
                              from Mumbai, Maharashtra
                              Mar 9, 2018
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                              Address: 500055

                              I had booked a train ticket from pathankot cantt to new delhi in jammu rajdhani and the journey date was 7 march 2018 whose arrival time at new delhi is 5:00 am. Pnr [protected]

                              It got delayed for 4 hr 40 min which resulted in missing another train from nizamuddin. (Ktk samparkranti) nzm to hyd journey date march 8, 2018.

                              I have already filed a tdr for the 2a ticket. Please provide refund for this ticket as rajdhani got delayed for almost 5 hours due to which i missed my next train to hyd.
                              Indian Railways customer support has been notified about the posted complaint.
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                                mdermdubey
                                from Mumbai, Maharashtra
                                Mar 9, 2018
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                                Address: 410206
                                Website: IRCTC.CO.IN

                                I booked ticket for my mother aged 87 and self on 9th march at 00:40 hrs in train no 12227 pnr [protected] and we got birth numbers 54 and 56 (Both upper births). Strange that i have selected the option of sr. Citizen birth quota where seats were showing available. Date of journey is 10th march. Please get the seats revised and send the sms immidiately
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Preetham Bangera
                                  from Mumbai, Maharashtra
                                  Mar 9, 2018
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                                  Address: Thane, Maharashtra, 401107

                                  I booked the tatkal ticket for train no.22653 on friday 3rd march 2018 hoping to reach mumbai early morning.
                                  I got the message on the same day mentioning train is running late and will leave source station 2 hrs late.
                                  The actual time of train at mangalore junction was.12.05pm but the train reached mangalore junction at 7.30pm and left at 8pm.
                                  Train timing for vasai was at 4.30am next day but the train reached at 3pm afternoon with a delay of almost 11 hrs.
                                  Pathetic train as it halted at most of the station for passing inspite of being late.
                                  This train charges fees for superfast which is not accepted as train is not at all superfast.
                                  Request you to investigate and help traveller so that they dont suffer such way.

                                  Regards,
                                  Preetham bangera
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    vikku_rx100
                                    from Korba, Chhattisgarh
                                    Mar 8, 2018
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                                    Address: Durg, Chhattisgarh, 490006

                                    Sir, maine railway counter se 8 march 2018 ko durg to visakhapatnam ka both side ticket book kiya. One side ka payment 1220/- maine debit card se kiya. But return ka payment clerk ne galti se 1520/- le liye aur mere account se 1520/- debit ho gaye. Fir usne ek baar aur mujhse 1220/- return ticket ke liye. Unse puchne par unhone kaha ki usne pahle wala payment cancle kar diya. But mere account se 1520/- debit ho gaye aur wapas nahi aaya. Aapse anurodh hai ki meri problem jald se jald solve karen.

                                    Dhanywad
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      pradip baidya
                                      from Mumbai, Maharashtra
                                      Mar 8, 2018
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                                      Address: Mumbai City, Maharashtra, 400706

                                      My experience and suggestions during travel on 07th march in train 12262 coach b2 seat 28 is as follws.
                                      1. Toilets converted from bio to normal though stickers shows no change.
                                      2. Toilet hygiene is extremely poor will cause health issue.
                                      3. To use bio toilet, passangers need to be educated and cleaning staff vigilance required.
                                      4. Food quality deteriorated, suggested variety food menu online to choose menu during booking.
                                      5. Caterer staff should be trained to not beg for tips and should not compromise giving quality services.
                                      6. Inspection team to be deputed to monitor qualily and hygiene.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Smaityda
                                        from Jorhat, Assam
                                        Mar 8, 2018
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                                        I had booked a ticket (Pnr no.[protected]/hwh to ghty) through irctc on[protected] in the premium tatkal quota for journey on[protected] in the train no.15959/kamrup exp to reach dimapur by 10pm/[protected] as i already had a confirmed ticket for journey from guwahati to dimapur in the same train. Ticket costs rs.1265 which is approx 3 times of the general fare. But the train arrived dimapur in late (More than three hrs delay) at around 0105hrs on[protected].
                                        I should be reimbursed the pt charges for late arrival of the train.
                                        Indian Railways customer support has been notified about the posted complaint.
                                        I m travelling from Ajmer to Bandra and my purse was stolen from inside the train
                                        My coach is s7_ 23...It has cash, ATM and phone
                                        Please help..
                                        Train number is 22996
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