Indian Railways Complaints & Reviews

I booked ticket for train 12058 on 22.02 at 11.02 am for journey from chandigarh to new delhi for 25.02 my sbi account was debited with rs 100 pos irctc 1117198 in txn[protected] but ticket was not generated i booked again at 1.55 pm on line by paying again rs 100 pos irctc 1278598 txn[protected] for same daye and same train please refund rs 100 ticket for which was not generated k d sharma e mail [protected]@gmail.com mobile [protected]

I along with my husband booked sleeper ticket under one pnr. Allotted seats in different coaches during our night (Myself is allotted seat in s7&my husband has given s1compartmens (Pnr [protected]) on our journey on 22/02/2018. While booking the ticket it was cleared we need seat in same compartment. Both o[censored]s are ailing senior sitizens we sufferd a lot due to railways cruelty. Since both the coaches under two separate tt nobody cared our request for adjustment

Iam traveling by train no.20812 from hyderabad to rajahmundry... After vijayawada railway vendor served coffee and asked us to pay ₹25/- per cup. We are astonished and when i went to the pantry car and asked me to show the price list... He failed to show.. I asked him records... He refused. Finally i got one document. I have taken their photos... Please take immediate action and save passengers from exploitation

As i went to chennai chrompet railway station to pick my relative and he had came to chennai for first time so he dont know where to come and all while going to station i haven't seen any board of buying platform tickets as i was also new in chennai the ticket collector asked for the ticket my relative has show his ticket when they asked to show my ticket i told her that i just came to pick him i haven't travel in the train so why i have to show the ticket then he started arguing with me then they take me to the station in-charge office and asked me to give the fine under the section 156 that is allowing the station without the proper ticket the fine amount was 1000rs but they told me that u just give 260rs thats info for us whats this means instead of taking 1000rs they asked me to give only 260rs and they even dont have the proper receipt also there are printing the receipt on her own and asking fine from the innocent people i[censored] are asking for a platform ticket u should have the board on platform that the people must take platform tickets there is no intimation in the platform and u have just asking fine from those people who dont know the rules and regulation of railways the people who are new to city all are get effected because of this type of non intimation rules
Because of this type of staff in railways the people looses there money the way they were talking simply telling that we dont need 1000rs we just need 260rs just pay and go as i am new to city i paid them because i dont know anyone who can help me out there i think u will take any action regarding this complaint

I was travelling on 20 feb in lucknow bandra terminus express. I slept and when i woke up and checked, my bag was missing. If anyone has found it or has come across it, please contact [protected] and return the bag. It had a black dell 15.6" laptop and a lot of my clothes.

I was in coach ab1 seat 9. I probably lost it around bandra terminus railway station.
Please return the laptop it had very important data

Hooliganism behavior by two wheeler parking contractor staff.
I was surprise to saw that parking contractor staff was not follow price chart prescribed by railway. They were charging just double charges as per prescribed rates. When someone opposes it, they quarrel. 29th nov, 2017 was the day when i first time complained for this matter to commercial manager jodhpur railway and hand over my grievance to dy. Station master (Commercial) mr. Mahindra mathur (+[protected], he said that we are getting regular complains regarding it & assured that this time will be charge penalty and if he found any more with same activity we will eliminating contract.
On 18th feb. 2018 i had put my vehicle in parking stand and got the receipt for the same, receipt do not printed as per the rates prescribed in chart. Even railway had provided them posh machine but they are not using it. On 19th feb. 2018 i came back and take my vehicle, parking stand contractor said me to pay rs 40 for two days @ rs 20 per day whereas according to prescribed rates on board it should be rs 10 per day and rs 20 for two days. I said this to contractor, he said that if railway has no money to change the board what we can do, it is old rates, now rates are changed and board is still not changed by railway.
I complain the same to station master (Commercial) they again assured me this will not happen next time…..
In fact a contractor (Pramod meena +[protected] cannot do this all without support of railway staff. Need to take immediate action and cross check with intervals that contractor is charging correct amount, using posh machine, he should have fear of eliminating, not just penalty of rs 3000 in a month which is less that his extra earning of one day (300 vehicle x rs 10 per day).
I had attached application and receipt. I have also video recording if require.

I booked a ticket from vijayawada to chennai having the pnr number - [protected], journey is on 18-feb-2018, where the train starts at 11:45 am from bza. My home town is 90 kms away from the vijayawada.

I took the early morning dm-57382 passenger at 7:43 am to reach to vijayawada. But the train reached vijayawada at 11:59 am, where i missed the train by 14 minutes. The expected time to reach vijaywada is 10:40

I took the break journeys to reach chennai, which took 13 hours to reach destination.

As i booked the ticket online, i cannot cancel the ticket from railway counter and as i don't have the internet access, i couldn't cancel the ticket within 4 hours after the train starts.

I couldn't refund money now and inconvenience caused due to the passenger was late.

Hi i am mohit vinod shah residing in sangli. Recently i travelled to gujrat by gandhidham express and i noticed robberies of belongings of passengers. Robberies included luggages, expensive cell phones, ladies hand bags, men wallets, etc. Nearly 18 to 20 such incidents took place from kalyan to satara stations. This cases are increasing day by day.
There is no security in trains. I think it's responsibility of indian government to secure passengers and let them travel safely and happily. And passengers have to face lots of problems because of these incidents. And also passengers are now afraid of travelling by train because of no security. So there is need to provide tight security and secure passengers.
Please take action against it as soon as possible. Though i was not a victim of robbery but i can understand feelings and problems of victims who are facing these problems.
Details of train i was travelling are as follows:
Train no.: 16506/16505
Train name: gandhidham express
Date: 18/2/18
20/2/18
Pnr no. : [protected] s7 8, 12
[protected] s9 13, 16
I hope next time when i travel i will not come across these problems.
Thank you

I was travelling along with my family to tirupathi from khammam by train (No: 12762 (Karimnagar-tirupathi sf express)) on 15th feb 2018. We boarded the train at 11:45 pm in khammam. My mother was sleeping in berth no:25 (Lower) in s8 compartment. Around 1:30 am at vijayawada outskirts train stopped for few minutes and the incident of chain snaching from my mother's neck has been happened. The stolen chain value is around 1 lakh (36 grams of gold).

We tried to file an fir in vijayawada grp station but due to lack of time (Train halted for 5 mins) they refused to take fir from us. They told us to file it in tirupathi railway station. There we complained the incident to grp office and they refused saying that vijayawada does not fall under their juridiction. They just took the incident on a plane paper and told us to post to vijayawada.

Please probe this matter as soon as possible.

My mother got injuries on her neck and she is still mentally disturbed.

Hello sir,
Train no. 05116 (Anand vihar to chhapra spl train) ka schedule time anand vihar s3 2:20 hai, par train 3h 40 min late show kar rha hai.
Spl train me jyada amount dekar hamne tckt liya taki ham time par pahuche kyunki hame urgent hai. Mere jaise kitne passengers paresan ho rhe hai,
Mai chhahti hu ki plz train ko schedule time par start ki jaye, plz its urgent.

I am a senior citizen and a war vetran. I boarded the above mentioned train from kanpur to ambala cantt on 20 feb 2018. (Ticked pnr no.[protected] on seat number 9 in a1 coach. Between 2:30 am and 6 am, my phone, which was in my turban on the table top, was stolen.
Some person/gang is operating between the stations that arrive on that night.
The train was running very late. The phone had two sim cards. Nos [protected] and [protected]. It also had a 16/32 gb data card.
They have stolen phones from other passengers in the coach as well.
An early and speedy action is requested, as the phone has sensitive data stored in it.
Please contact me on mob: [protected] o. R e-mail: [protected]@hotmail.com

I'm from ranchi, and alternatively traveling from ranchi to bokaro steel city. I've only one way to reach bksc.& generally i prefer to travel at morning. I go from train no. (18626). But yesterday it was late and even today is cancelled. How better you manage your train. I want to know, why everytime it getting late or cancelled. My kindly request to you please resolve this.

I tried to book ticket through irctc app on 17th feb 2018, transaction id [protected], the ticket was not booked with the status payment failed. The payment was deducted from my bank account ubi branch payed through online to irctc, my account is debited for the fare and irctc says failed transaction. Why i am not getting refund in this condition?

In salem jn main exit is through platform no 1. But following festivities are not even provided in platform no 1
1) no waiting room
2) no urine shead /latrines fecility.
3) no snack stall/drinking water selling stal of irctc or private party..
4no notice board showing reservation chart or any information to the public.

All the above three amenities are provided in the 3rd platform only.
No body can even see the 3rd platform with go through the under ground way.

Reminder ofthe previous complain
I wanted to cancel the tickets from diphu to ghy that taken one and half month before the date of journey, on 31st jan/2018. My ticket pnr no was [protected]. The name of the train was nagaland express for dated 18th feb/2018 at 6.39 am for six passengers in 3 ac coach/berth through yatra.com travels. But when i tried it to cancel this reservation tickets from diphu on 17th feb/2018 from 7 pm to 2 am of 18th feb/2018 on line the tickets are not cancelled by the railway authority and my cancellation fare is not returned in spite my request that done before the 4 to11 hours of the sheduled time of the train as already mentioned. There fore i request you kindly to take necessary action to get my fare back as per rules and regulations of indian railway.

I am a girl student, travelling alone from kamakhya to raxaul in kamakhyakatra express yesterday in two tier ac, when train was about to reach samastipur, my handbag was snatched from my hand today at around 4:30am.in it i had my passport, atm card, voter id card, phone, wallet. There were no guards in the train nor a single attendant. Is this the way indian railway provide security especially for girls?
I want that this doesnot happen again as i know i wont get my bag back but i hope you improve by providing strong security in the train

Dear sir,
my name is ashish kr verma i am a student of burdwan university . my concern is i have been extra charge by cheat .
the incident is happend on 15.2.18 around 3 pm while i return back to durgapur from patna junction train name- poorva express train no- 12304 in this train i had my general coach ticket the actual fare was rs 140 but when i reach durgapur station TT collect me and fine me rs 270 by fraud .I had already shown him the ticket . then also he charged .. i want my money back any how

plzz sir take action against TT and see the attachment below i hve disclose it .

THANKS & REGARDS
ASHISH KR VERMA
PHNO- [protected]
ADRESS- BENACHITY DURGAPUR, 713213

Im traveling in train 11036 sharavati from hasan to dadar..
In train all the railway staff selling the products above mrp.. Product like drinks, food, water etc.. I purchased water and mrp is 15rs. But the seller demand 20rs. When i asked that mrp is 15 than why u r taking eztra than he is saying it is our commission. What the # indian gov. Dont know whats going in railways....

1. Pay and use facilities kept locked... And unable to use it..

2. Passengers travel in emu train to catch express trains.. But they halt the local trains away the station / previous station and passes the express. Because of this passengers suffers lot. Today passenger travelling in 47411 train missed 22637 west coast and 56013 as well.

If the train was not haulted away from station, all the trains would have reached destination on time... But due to poor planning passengers are suffering..

Regards
Srinivasan

The train no: 17643, circar express, between chennai egmore & kakinada. This train is arriving late by 2 to 3 hrs to kakinada every day. & all the a/c coaches are very badly maintained & bed bugs & cockroaches every where. Due to late arrival every all the further plans for the passenger are delayed. As there is no pantry car facility, small childrens are very much affected, as they are not getting morning breakfast & food sold out side vendors are not hygine. This express??? Train is running like passenger train, stopping at all small stations & stand a side, leaving path to other express trains. Railway management must look into this issue immediately, as this is the only direct train connectivity between chennai & kakinada.