Indian Railways Complaints & Reviews

I am senior citizen and was to catch train no 12319 from kolkata for farukkabad at 1310pm on 28 feb 2017 with my wife. For that i booked a train 13118 from naihati to kolkata station which was scheduled at 1030am and reaching time at kolkata stn at 1120am. Unfortunately, that 13118 train was too late and i couldn't catch my main train i. E 12319. And i was helpless at this age. I approached to staion master but i couldn't get any help. I didn't get ant refund of ticket money even after not boarded due to of late of 13118 train. I had to managed hard to get that ticket money. Once i am not traveling this train, my seats will be alloted to another by taking money or something, but what about my money for which i had struggled to afford.

The waiting rooms in howrah station is too bad. The seats are dirty even in the ac waiting hall. The seats are full of bed bugs. Hardly one can sit for some minutes.

Proper cleaning of the seat with pesticides should be done.

Many kids and old age people require to sit which is completely impossible in that unhygienic area.

Please pay heed to the concern as howrah is a large station and too much in demand for people travelling to different places.

The train kriya yoga express (18615) has been delayed more than 10-12 times as i made my journey since july 2017 to feb 2018.

One of my friend had her competitive exam scheduled which he failed to give due to the train delay and nobody paid the charges he had to bear.

My relative was travelling carrying his 6 year child suffering from heart ailment had to wait much long for the train which arrived post midnight.

People usually take this train to reach early in the morning to pay heed to their important activities.

This has been overwhelming as a lot of inconvenience is caused due to such late hours of delay.

I am jay shankar tiwary, l was traveling by train form mys - bsb on 27/02/18 and l lost my brown colour trolley bag in the train at satna station. The bag contains use clothes.
Train detail
Train number-16229
Train name - mys-bsb
Boogie-b2
Birth no-16

Contact details
Jay shankar tiwary
Vill +post - bariswan
Ps-sashpur
Dist-bhojpur
State - bihar
Pin-802165
Mob no[protected]

Hi,
We are traveling in a train no: 17625 from kacheguda to repalle on feb 28th, 2018. We have rac in that train, tc didn't take care about rac people and they sold tickets for the people who don't have reservation.

Even guards in that train are supporting to tcs.

I tried to take photos while they are collecting money from the people were standing in a queue. Tcs came to my seat with guards and removed the pics which are having proofs for money collection.

Please try to resolve these issues.

56877. Train not at all punctual. In such case please change the time of departure... It suppose to leave VILLUPURAM by 17:35 hrs. Now the time is 18:25 hrs. Train is still in villupuram. Please dont waste people's time . Because of similar late departure and late arrivals. I missed my connecting train for Trichy in Mayiladuthurai. I know u people's wont think on common mand needs. Still i did my responsibility. I know u people dont know what is responsibility.

Today morning at 2:20 am i boarded train no-12312 kalka howarah.
Pnr no-[protected], coach B-1
RAC-31-P1
RAC-31-P2
I boarded train from ambala cantt to aligarh junction, was travelling with wife
With two luggage.
In one of my luggage...there are clothes and one new MI 5A mobile phone.
When reached my home i saw phone was missing and internally bag was knife cut.
My suspect must be train coach attendant as he was drunk and wife told me he was roaming in coach during night many times.
Plz help

Date of the incident:[protected]
2 parcels of h. L. Medicines were booked vide pwb no: [protected] through rajdhani parcel service on[protected]. These 2 parcels were loaded in train no 19165 on[protected] at 04.17 hrs. From vadodara to azamgarh.
We request you to locate these 2 parcels and deliver them to anand medical stores, azamgarh.
My company has been sending goods to azamgarh regularly since almost 8 years and we have not faced such situation. Hens i request you to kindly resolve my issue and restore faith in the railway parcel service.
Copy of the pwb has been attache herewith for your ready reference and necessary action.
Hoping to get a favourable response from your end.
Thanks & regards.
Ester formulations
Parimal deshmukh
Manager (Sales & admn)
[protected]

I'm peeyush kumar as i'm traveling from kota jn to jaipur jn in train mumbai jaipur 12955. The ticket checker name jitenter meena cds as come to me and check my ticket as i have a general ticket and ask him to make a difference and give a seat as he talk so rudely to me and he make a panaly ticket of 350 as i said to him here seat is vacant why u didduct panalty he behaves so badly. I want to fine complaint against him.

Respected sir,
I visited the bhaktinagar railway station, rajkot, gujarat (W. Railway) for ticket booking. I was parked by motorbike out side the parking area allotted to contractor, but contractor forcefully demanding the parking charges. I argue that whole premises of the railway station is not covered in parking area under your contract and i visited for few minute, but he was not agree and charged the parking charges and may be in mou whole the area of bhakitnagar rly. Station is not covered as parking area.

Sir,
Bhaktinagar railway station in big premised and i think that parking charges were not collected from peoples who r coming for inquiry or ticket booking for very short time.
Kindly do needful in interest of peoples.

Hello,

I was traveled with my family from sc to mugr on 23rd feb'18 and mugr to sc on 26th feb'18.

Train no : 17026 /sc mugr express and 17025/ mugr sc express.

It was really very bad experience no water in wash rooms. If there was a problem they have rectify on same day but when i return same train after couple of days still the issue was not resolved.

Just imagine how pain it was without water in wash rooms. How neglect the management and staff workers are doing.
Kindly look into this issue and rectify asap and take necessary action to the management/staff.

Waiting for reply if not will escalate the pmo/central ministry.

Thanks,
Chanti

My pnr no.- [protected], i had reservation in sleeper class but due to some railway issues i have to travel in general coach, due to this i have to face many problems and i also have to face some physical violence and life threatening problem and everytime i have to give details everytime that it is reservation coach. All in all i have faced such a unconditional situations of my life and life threatening issues without my fault. I want my ticket refund + extra money for the problems that i have faced in my entire journey.

To
The minister of railways
Govt. Of india

Dear respected sir,

I am currently traveling by the train no 12769 from mpl to sc in b1 coach and my seat number is 61 (Pnr [protected]). Its 11:00 pm now.

I was sleeping and suddenly realised that somebody was hitting very hard from the other side of the shutter (Its between ac coach and sleeper coach) of our coach. We guessed there might be some emergency like accident or someone was in crisis on the other side of the shutter. As the sound was very hard we rushed and informed the attendant of our coach mr. Veeraswamy who was having rest on the front side of our coach.

The moment mr. Veeraswamy opened the shutter we realised that one railway staff (Mr. Raghuram nayak) was hitting the shutter very hard. Along with me there was another passenger mr. Pratap reddy (B1 39) who witnessed the whole incident.

This incident has not only created a chaos and panic but was also harming the physical asset of the railways. We were shocked to see the insensitivity of a railway staff towards the assets of the railways and also insensitivity towards the comfort of the customers.

We expect you to take suitable action in this regard and also inform us as citizens of this country about the action taken.

Look forward to your action!

Regards,
Suman laskar

Hello indian railway,

This incident happened on 24th feb.2018. Details are
Train no - 18605 / rnc jyg exp
Class : sleeper class
Pnr no. : [protected]
From : jsme to : ski

I've booked e tickets for my old parents who travelling from jsme to ski.
Actual time of train was 23:05 but it was late by 2hrs that day. My parents informed me that 2-3 passengers are already occupied their reserved seats and not ready to give seats (Even not adjusted). I've suggested that please try to reach t. C. And informed him. But for your information, there was no tc came in that train and my old parents (73 & 66) were standing all night.
The train was arrived in morning so they just moved out from there.
Please suggest me where i can file a case regarding harassment or whom i've to contact.
Thnx

I booked 2 birth in hwh to ndls rajdhani exp on the opening date (Erp), before 4 months. I also paid full eligible fare for my 7 years old girl child. My complain is why ir not allott only one lower birth, whereas i will travel with my family, and there was already a column for choosing birth in reservation slip. I came to know that indian railway sell the most demanded ticket in high price as premium ticket and make us nothing but ullu. I have already a bitter experience in last year on same train. If there was any one who can help me.

I, Hikmatiar, I was submitted a TDR against my PNR no [protected] about 4 months ago Due to train late. But I did not get my refund yet. I was contacted railway for the same issue about 1month ago. They had told me my CR registerd and it will be solved in 90 days from the date of TDR filed. It is 120 days now but no action taken yet. Please look into this issue.

Hi,

My mother traveled from alu (Ariyalur)- tmb (Tambaram) on train number 12635. I booked the ticket for her on takal and the seat number is 106 on the coach d1. Ttr has placed a metal box on the seat and asked my mother to travel on standing for the 4 hours duration of the train or asked her to adjust on the same seat. She is a kidney and disc prolapse patient. I want necessary action against this ttr.

I have the ticket copy and if required i can share.

Sir,
I'm sukanta sarkar from gangabas, amghata, nadia, 741315.14feb morning at 07:42 i book a online season ticket (Krishnanagar to sealdha) from uts application. I using my idbi bank debit card through paytm. But ticket was not book but 353.22 inr deduct my account.
I call paytm, i talk to a ticket collector and also call uts helpline
138
I got a email 15 feb from uts mobile ticketing service, tell me"money deducted will be refunded with in 6 to 7 working days." but 7working days was already gone, but i don't received any money.
So, please help me, refund my money. I think you understand my problem.
I also attached sms and email screenshort.
Thank you.
My details:sukanta sarkar
Gangabas, amghata, nadia, 741315, west bengal
Ph-[protected]/[protected]
[protected]@gmail.com

I am currently traveling in mudgaon-nizamuddin rajdhani express, the condition of washrooms and the cleaning service here is so bad that it difficult to breathe. How is the passenger even supposed to spend 25 hours in these conditions. The passengers travelling as well as the cleaning staff should be more alert on the cleanliness status and sanitary conditions in the moving train.

This right here is an example of incompetent staff and equally incompetent services.

One of the premium trains of the indian railways and this is what the passenger gets after paying more than 3500 for a ticket. It's a shame for the government and more so for the people who represent the railways.

Sir i’m a resident of jangpura extension a block.
We just moved here and we find it very disturbing to hear the train horns all the time, every 15 minutes. We have elderly people at home who are unable to get sound sleep and the kids find it disturbing while studying. The train horns are very high pitched and loud.
If it is possible to make this area a quiet zone, we would be really grateful to you
Thanks