Indian Railways Complaints & Reviews

Reservation rail ticket:
Date of ticket booking:13/jan/2018, date of journey:21/jan/2018
Transaction id:[protected], ticket status:partially confirmed and wait-listed after chart prepared. Amount:1455/-

Request a refund: tdr entered for the wait-listed passengers only
Reason for tdr: party partially confirmed/waitlisted and wait listed passengers did not travel.
Tdr filing date:25/jan/2018 20:57:22 hrs
Cancellation id:[protected]
Tdr zone: south east central railway (Sb)

Result:
Tdr status:cr repudiate
Reason for tdr registration failed:invalid tdr timestmap:partial

Hence i loss an amount of 1455/- whole ticket.
1) why indian railways partially confirmed only a ticket and make suffering whole family like this?
2) why did not eligible to get wait-listed passengers refund, even train departured, even later on chart prepared for not allocated berths??
3) why indian railways couldn't reverse the amount to originate source if services not provided?

I was travelling by jammu mail 1st ac from kathua to delhi pnr no [protected]. I de boarded the train at sabji mandi. After i deboarded the train, the train attendent called me in front of other passengers that there is only one hand towel left as he had provided two. The attendent without any proper check blamed us in front of other passengers. The attendent name was vinod and i want complaint be lodged against him as i am sure he must have found them afterwards. I have paid almost 3800 for my journey i didnt expect this kind of behaviour from the support staff

Sir
I booked a bicycle from satna to deoriasadar on 25 jan 2018. I gave 50/- extra to labour for my bicycle loading to durg gkp exp. The labour name is ramroop which mob no is [protected]. But till today 4 feb 2018 my bicycle was not loaded to any train. So we were not get our bicycle yet. Nobody of railway employee didnot take responsibility for this.. At the time of booking they said to me that 10 /- per hour penality will taken by railway if we will not receive bicycle. But after 10 days i didn't receive my bicycle.
Plz resolved this issue as early as possible. And take an strict action to that irresponsible labour.

I am travelling now in duranto super fast express 12223 from ltt to ernakulam jn. The desired time to reach the train is 5.50 pm. Now the ttr is telling that the train will reach the destination by 9.30. Thereby i dont get any bus to reach home. So i have to take any taxi or something to reach my home. Who will give the money for that taxi?
Most of the passengers have the same problem. This is really a bad thing from indian railways. Really worst indian railway

Sir,
Mobile charging point of coach number b3, birth number 63, train number 14257 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed sewapuri station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks

Doddaballapur railway station, i am visited to railway station for ticket enquiry, my two wheeler not parked at parking area, just asked to ticket clerk about enquiry of ticket availability and return within 15 minits, the contract man (Global agency) came and asking parking charge, before he didn't asked when my vehicle left there.

Why i could pay the amount! He taken any responsibility to my vehicle, and i ma not parked in parking area. The railway station is public area. Even i have no freedom in india to visit public areas, why we will pay the amount.

The india govt is taking tax for us. For development of public areas, which purpose this amount is charging for govt.

I am visited on 03/02/2018

Railway station : doddaballapur, bangalore rural

Cont : global agency

I think the contract occupy railway station.

Hello,

I have booked the the ticket from pune-nagpur (Bilaspur exp). Ticket didn't got booked and amount got deducted from my account. I have sent the mail many times each time they are asking for different thing.
I have also attach the bank statement, stating the deduction. When i call one of the executive he told to sent the bank statement the amount will get credited to my account. When i sent the statement. They told no amount got deducted from account.
Requesting you to help me in this situation.

Name : sunil faide
Mob :+91-[protected]

Sir I booked train tickets online on 17/12/17 from Cuttack to Bokaro steel city, pnr-[protected], train no- 12801, sleeper class which shown waiting. After two days I cancelled the tickets on 19/12/17 a message came of tickets cancellation some amount deducted from it and Rs1770 will be refunded to your account. But it will be more than a month gone but I not got my refund. Please help me to get my refund back please.

Why paytmdsk holds the refunds of consumer?
I cancelled my e-ticket on 24/01/2018 the following are my pnr - [protected] & pnr - [protected] till that date i haven't received any refund yet. It is so shameful act that paytmsdk holds on the refund of irctc customers. The amount that is to be refunded is 2430 & 1660.
My refund i'd from irctc to paytmsdk is
[protected]
[protected].
And the customer care of irctc doesn't work.

Sir
4 months ago, we got our seats reserved in rajdhani for 1st february 2018 (Tata to delhi) and in shatabdi for 2nd february 2018 (Delhi to ludhiana) due to dynamic /flexi fare. Today, on 31st january, 2018, we received the message that rajdhani (22823) will depart from bhubaneswar at 7:45p. M and reach tatanagar late in the evening. Due to delay of 22823 we will not be able to board 12013 on 2nd february 2018.. Ultimately we have to cancel shatabdi tkts and suffered loss of rs 390 plus tension how we will reach ludhiana plus extra cost.
We have to pay more on premium trains due to dynamic fare
Sir, my question is... Why we (Passengers) have to suffer due to fault of railways.

Respected sir,
I booked the bike on 30 dec.2018 from bhusawal to kalyan . And bike arrive at the kalyan stn. At evening and when i go to collect the bike the employee of parcel office behavior like a prime minister. He told go to office of parcel in kalyan which locate at outstation of kalyan station area.and the officer of parcel office told me go to platform no 5 to collect the bike . And the person who appointed on this post on platform no 5 he told go to parcel office . What is the hell of this system . Why the rail employees behavior like this . And this person crack the railway rules shown in photos. And he told me show the ticket . Why u come here . The detail of the employees as follow .
Phone no -[protected]
Name -muzam (appoint on platform no 5 in kalyan, maharashtra. India.
Plz needful with me.

Kamlesh kolhe.
[protected].

Sir i kishore mishra, advocae travelling from rajdhani express 12423 from tinsukia assam to kanpur, uttarpradesh dated-30/01/2018 on coach b11 on seats 49, 50, 52 (Pnr-[protected]) with my family.in early morning of 31st at about 4:10 am somebody has stolen our black coloured bag which had 5 mobile phones, two wallets consisting all our identity proofs such as aadhar card, pan card, driving licence, and credit and debit cards and 20000 approx cash and train ticket as well. The incident happened on seat number 50 where my daughter was sleeping with the bag under her head and after a sudden movement she felt her mobile has fallen down but when she tried to find it out it was founds that her bag is missing. The compartment gate was completely open as well as the coach gate. The attendant was sleeping. And after we shouted he went to find the tte. Later both of them were searching for the train squad of policemen but they were no where available and were found approx an hour later. We have complained on every possible place and lodged an fir in such time so.  on twitter we have sent tweets to p. M. O india as well as mr. Piyush goyal but no responses are yet provided. I have provided my imei number of one the phone in the bag to the grp headquarter, guwahati
(Imei - [protected] (Jio) mob - [protected]) so that it can be tracked down by survialliance and such theft activities in rajdhani express can be monitored and accused can be caught and sent behind the bars
We are awaiting your efforts to help us get through this because we are highly affected by this incident happening in rajdhani express
Contact details
Kishore mishra
Mob - [protected]

Pnr-[protected] date of journey-28/1/18 boarding from howrah jn. Ticket type - window ticket. I had cancelled my this ticket from irctc website through option present over there cancel window ticket. And right after that i received text from irctc & msg consist words which clearly says that "collect your refund amount from station commencing jn or any nearby satellite jn. Then i went to santragachi jn where the staff were very rude & they were not about to giving my money back. The reason for which they were like is"message is wrong which i received from irctc". I had my train at 9:25 santragachi-porband pnr-[protected]. I gave my all efforts in santragachi & gondia jn. Even i called to customer service but nothing worked. Kindly take some action.

Upper class waiting room at Sirhind Jn - SIR. found locked. Me & my wife have to wait for our train till 03:30 hrs but nobody is there to complain. Waiting room for 2nd class is not having toilet facility. Unauthorised persons are roaming around

Sir,
I am travelling from bhubaneswar to berhampur from 07150 guwahati secundrabad special train.. The schedule arrival of this train was 9:40 at bhubaneswar but delayed for 2 hrs.. As i had reservation on this train so i have to take this train.. After crossing khurda... Train has been stopped here at tapang station.. This train should have been near berhampur now.
Sir please clear the line for this train.. I am lone traveller here... Please help us

Dear sir i had booked two 2ac ticket in kerala exp from bhopal to kayamkulam on 29/01/2018 and our seat number is a2 23, 24. But a2 coach is just like sl coach there is no charging system and ac is not working properly. We had paid higher amount for 2ac tickets but we got facility of sl coach moreover this coach is seems like a 19 th century build quality. So plz take the fare of sl coach and return balance money as soon as possible

Refund of rail ticket purchased from debit card from udaipur to bandra terminus canceeled at falna station, they have issued tdr to us for refund due to pos machine not workingso on 28/08/2017 we have cancelled one tickets pnr no.[protected] dated29/08/2017noe 6months over no refund to received so plz. Check &do the refund as fast as possible my mobile no.[protected] anil f. Jain, plz. Solve the matter &give us our refund without any delay.

My name anil meena. I booked a online railway ticket in 12464 mandore super fast express on 24 january for my sister name - anita meena age 30. The ticket has been confirmed s3/20. 30 jaunuary is departure date.. On 29 my sister health become critical due to mentally pressure and her journey cancelled. For urgent work about court order one person had to go to delhi. I (Anil meena) went on 30 jaunuary and took my seat. When ticket collector came to check the ticket i told him all incident. He refused me to sit in s3 coach and said to go in general class. I said ok sir.
Respected sir,
I don't know it was illegal or legal to travel on others ticket but as a humane i felt very bad because i booked the ticket i had my original id proof i had ticket.

Date :[protected]
To,
Central Railway
Indian Railway,

Respected Sir,

Sub : Stopping of Express and Mail at Nagothane –

I would like to bring your kind notice that, the population of Nagothane is increasing day by day and the regular passengers from Nagothane to Mumbai in several locations daily for their job purposes, collages and some merchants are visiting for their regular business.
On Nagothane only 8 Passengers mails are having stop during whole day pls install Train timing indicatior and no Mail Express have given stop, hence during pick hours the people who want to go back to their homes are facing inconvenient. I want to add here that MIDC Zone of Nagothane also require the routine stop of Mail Express so as to enable to them to develop their business.
Therefore, I request your honour to kindly look into the matter and sanction the permission of stopping Mail Expresses at Nagothane viz. 1)LTT-Mangalore Jn. Matsyagandha Express, 2)LTT – Trivendram Kochiveli, 3)Happa Madgaon Express, 4)Hajrat Nizamuddin – Ernakulam Jn., 5)Chandigarh – Trivendram – Sampark Kranti Express.
Thanking you and awaiting for your favourable action in the matter.

Yours faithfully,

(Rushikesh Bhoy)

I travelled by 16022 pnr:[protected] unreserved passengers had occupied our berths and they did not vacate too creating complete discomfort to me and my family. My aged parents were not able to have dinner nor sleep. We were unable to use tiolets due to choking crowds. Tte is not at all seen and not bothered to implement railway rule and regulations to those unreserved passengers. Please take action and control unreserved passengers from occupying reserved compartments. Please make railway journey a happy journey