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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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Indian Railways reviews & complaints page 116

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A
Anil Meena@1234
from Raipur, Chhattisgarh
Jan 30, 2018
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Address: Jaipur, Rajasthan

My name anil meena. I booked a online railway ticket in 12464 mandore super fast express on 24 january for my sister name - anita meena age 30. The ticket has been confirmed s3/20. 30 jaunuary is departure date.. On 29 my sister health become critical due to mentally pressure and her journey cancelled. For urgent work about court order one person had to go to delhi. I (Anil meena) went on 30 jaunuary and took my seat. When ticket collector came to check the ticket i told him all incident. He refused me to sit in s3 coach and said to go in general class. I said ok sir.
Respected sir,
I don't know it was illegal or legal to travel on others ticket but as a humane i felt very bad because i booked the ticket i had my original id proof i had ticket.
Indian Railways customer support has been notified about the posted complaint.
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    bhoy
    from Nagothana, Maharashtra
    Jan 29, 2018
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    Resolved

    Address: 402106

    Date :[protected]
    To,
    Central Railway
    Indian Railway,

    Respected Sir,

    Sub : Stopping of Express and Mail at Nagothane –

    I would like to bring your kind notice that, the population of Nagothane is increasing day by day and the regular passengers from Nagothane to Mumbai in several locations daily for their job purposes, collages and some merchants are visiting for their regular business.
    On Nagothane only 8 Passengers mails are having stop during whole day pls install Train timing indicatior and no Mail Express have given stop, hence during pick hours the people who want to go back to their homes are facing inconvenient. I want to add here that MIDC Zone of Nagothane also require the routine stop of Mail Express so as to enable to them to develop their business.
    Therefore, I request your honour to kindly look into the matter and sanction the permission of stopping Mail Expresses at Nagothane viz. 1)LTT-Mangalore Jn. Matsyagandha Express, 2)LTT – Trivendram Kochiveli, 3)Happa Madgaon Express, 4)Hajrat Nizamuddin – Ernakulam Jn., 5)Chandigarh – Trivendram – Sampark Kranti Express.
    Thanking you and awaiting for your favourable action in the matter.

    Yours faithfully,

    (Rushikesh Bhoy)
    Apr 25, 2018
    Complaint marked as Resolved 
    Rushikesh Bharat Bhoy Email id:- [email protected] phone no:- 8446198123, 9209993959
    Indian Railways customer support has been notified about the posted complaint.
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      H
      Hema Gopalakrishnan
      from Chennai, Tamil Nadu
      Jan 29, 2018
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      Address: Mysore, Karnataka

      I travelled by 16022 pnr:[protected] unreserved passengers had occupied our berths and they did not vacate too creating complete discomfort to me and my family. My aged parents were not able to have dinner nor sleep. We were unable to use tiolets due to choking crowds. Tte is not at all seen and not bothered to implement railway rule and regulations to those unreserved passengers. Please take action and control unreserved passengers from occupying reserved compartments. Please make railway journey a happy journey
      Indian Railways customer support has been notified about the posted complaint.
      There are huge amount of mosquitoes on Rajahmaundary station located in andhrapradesh . Please make a note of it. While i am typing this complaint i am not able to see my screen clearly due to mosquitoes...
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        R
        Ravipetty
        from Bhadrachalam, Telangana
        Jan 28, 2018
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        Dear sir, myself hari, i travelled from chandrapur to hyd deccan in ap telangana express on 28th january (Sunday), i don’t have reservation ticket, but i have open ticket i was waiting for tc for long time but he did not come, after 7pm he came to the place and asking for tickets and i said i m ready to pay the fine amount for it, but tc is asking to come near the door and he asked me to give bribe of rs 500, he is asking to most of the passengers like this. This is really unfair at all. I am raising this complaint for everyone who was affected by this kind of issues. Please consider this complaint and take necessary action.
        Indian Railways customer support has been notified about the posted complaint.
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          M
          Monikabir
          from Delhi, Delhi
          Jan 28, 2018
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          Address: 110035
          Website: [email protected],

          I have two times tickets book was both turn money out of the card. But tickets not booked. Please my money back to help go as quickly as possible. Screecnshot checked. I booked the tickets on 10th january2018. Transactions have been completed. My credit card deducted the payment. I did not get any response from irctc. I frequently mailed and called. I am sending you my transactions screenshots. Please checked and give me my refund.
          I send you my failed transactions id
          [protected]
          [protected]
          And send you pdf of credit card statement.
          Your complaint no.: w/wr/adi/[protected]
          Regards
          Monika
          [protected]
          Monika. [protected]@gmail.com
          Indian Railways customer support has been notified about the posted complaint.
          Today our train and check our pnr status but show not preapad chart why?
          Please our problem solve urgent
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            D
            dsouzarobert
            from Mumbai, Maharashtra
            Jan 28, 2018
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            Address: 401107
            Website: IRCTC

            Sir/Madam,
            I have made an online payment of Rs.4511.80 towards irctc online ticket booking. 3 tickets of Tejas Express on 02/02/2018. After making payment I got error message- Unable to perform transaction, please try later[protected]. Requesting you to please credit the payment as the tickets are not booked and did not get any message from irctc
            Indian Railways customer support has been notified about the posted complaint.
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              V
              VIJAYKUMAR T
              from Pune, Maharashtra
              Jan 28, 2018
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              It is regular experience in jansatabdi exp mas-vijayawada that all reserved compartments are filled with unreserved passengers creating complete discomfort to me and my family. We are unable to use tiolets due choking crowds. Tte is not at all seen and not bothered to implement railway rule and regulations to those unreserved passengers. Please take action and control unreserved passengers from occupying reserved compartments. Please make railway journey a happy journey.
              Indian Railways customer support has been notified about the posted complaint.
              07007 secunderabad darbhanga special S1 charging socket is not working.kindly arrange to repair.
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                S
                Showkat Maqbool
                from Mysore, Karnataka
                Jan 28, 2018
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                We were on all india tour today we reached banglore railway station at 7.00 am on 28.1.2017 and one ms anusurya ticket checker at exit point harassed and misbehaved with our girl students and taching staff of agricultural university kashmir after showing all the tickets and cocession forms she did nt listen and even we paid him 1750 as challan for nothing as we have got all the documents which latter on we showed to deputy manager railways at banglore while registring a written complaint.
                Kindly do the needful done
                Indian Railways customer support has been notified about the posted complaint.
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                  G
                  Gowyhami t
                  from Bengaluru, Karnataka
                  Jan 28, 2018
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                  Address: Bellary, Karnataka, 583101

                  Dear sir,

                  As i am travelles 28/01/2018 in haripriya express bellary to hubbli i have an exam in hubbali s6 ticket collector is behaving very roodly he dosen't have any courtacy on ladies, here there is no seats availability and journel also full am standing in s6 comportnent ticket collector is talking and behaving v. Roodly please take complaint on him.
                  Indian Railways customer support has been notified about the posted complaint.
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                    V
                    vijaytiwari137
                    from Mumbai, Maharashtra
                    Jan 26, 2018
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                    Address: Jaipur, Rajasthan, 302005
                    Website: [email protected]

                    Dear sir,

                    I, travelled from sugar to rewa by 12185 rewanchal express on 22-01-18. My ticket was conformed s4 05, i boarded the train, but in the night 01.30 am in s4 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

                    While ticket collector tickets found after 12 pm train ticket date has been change as per tc guide line but no manction in ticket. Instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to ordinary ticket holders who handed him some monetary benefit. Seat no 1 of coach s4 is one such case. There were few more cases like that, though i 'm not able to recollect the seat nos. Correctly.

                    When i noticed this, i questioned him his actions. But, he tried to evade himself by asking me to contact ticket conductor of coach no s4.in fact, i did contact him as well. But, both of them were not even ready to check the ticket (They didn't mark my presence in their charts). But, finally, after a long confrontation, he gave me one seat s4 03 no after that, no of seats got vacant at damoh but still he provided seats only to those who passed him monetary benefits.

                    I was paid extra 450 rupees; i would plead some top officials to take serious actions against tc, not because i faced lot of inconvenience, but to better the system.

                    My ticket details are as under

                    Ticket no: 000
                    Pnr: [protected]
                    Passenger names: vijay tiwari
                    Date of travel:[protected]
                    Train name: 12185 rewanchal express
                    Hope we'll move a step forward.
                    Indian Railways customer support has been notified about the posted complaint.
                    Dear Sir,

                    I, travelled from Sugar to Rowe by 12185 rewanchal express on 22-01-18. My ticket was conformed S4 05, I boarded the train, but in the night 01.30 am date has been changed, I was checked ticket but never maintain for reuls, tt was taken 450 rupees extra after my ticket conformed in s4 coach 05 no, after paying amount tt never provided sheet, I am very disappoint proses fail by Indian railways. Requesting you to relocate my complaint & take strongly action against TC of s4 coach.

                    Regards

                    Vijay Tiwari

                    Pnr no [protected]
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                      K
                      Kuldeep Gurjar
                      from Jaipur, Rajasthan
                      Jan 26, 2018
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                      Address: Sonbhadra, Uttar Pradesh

                      I was comming from jhalawad to jaipur with my mom and younger brother.
                      My mom was going at kota and i with my brother was travelling for jaipur.
                      We collected our ticket from jhalwad station.
                      We first of all departed from jhalwad to ramganj mandi station to catch train no 12465 (Ranthombhor express).
                      Ticket collector came and she asked us for ticket we have tickets, she refused to accept the ticket and asked me to make full ticket of trian.
                      Actually at the ticket window he gave us two superfast tickets and one ordinary ticket we are coming from jhalwad first time, there was no fault o[censored]s we have told that we are coming along at.
                      We are travelling in the train please help us.
                      Ir:08a44gm0289c1zj
                      Ssc:996421
                      Vts:aoqccoro61
                      Indian Railways customer support has been notified about the posted complaint.
                      Sir, gidavari express from ltt Mumbai to manmad. One ticket checker fixed from yrs. He collect money from without ticket passenger without any recept. I travel in this train daily. I saw he collection per day approximately 10000. Which directly goes in his pocket. Pls kindly do needful.
                      Thanks
                      The train is running late by more than 3.00Hours.
                      Please act upon.
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                        S
                        Sanujain1302
                        from Ashoknagar, Madhya Pradesh
                        Jan 25, 2018
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                        Address: Satna, Madhya Pradesh, 488333

                        My bag is blue, green and black in colour it is a laptop type bag of america tourester
                        I lost and theifed by someone near bina station by train indore to rewa train no. 11704 seat s4-32, while i am sleeping it was theifed by someone from my seat
                        If someone got/find my bag contact me at [protected]
                        It is theif by someone between bina and the next station of bina please find my bag sir i am very thankful for you
                        Indian Railways customer support has been notified about the posted complaint.
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                          A
                          Ankit Khatoliya
                          from Jaipur, Rajasthan
                          Jan 25, 2018
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                          Address: New Delhi, Delhi, 110002

                          I went ndls for booking the tickets for three times and all time i found that half of the counters are closed during the working hours and due to this travelers are suffering a lot of difficulties in booking the tickets, they have to waste their time in those long lines. It took an hour to book the tickets for me because the line was so long. If there are vacancies then why don't they give jobs to the needy people?
                          Indian Railways customer support has been notified about the posted complaint.
                          Hello Sir,
                          Train No. 12308 Coach B3 Seat 60 S G Mohata, Date of Journey - 19th Jan.

                          Sir I forgot to take my glasses while arrival on Howrah Station. Please if by any means you get it back, please contact me on [protected] and return me.

                          It will be very helpful. Thanks and oblige.
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                            A
                            ASHISH DAYMA
                            from Mumbai, Maharashtra
                            Jan 25, 2018
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                            Address: Yavatmal, Maharashtra, 445202

                            Dear sir,
                            My mothers handbag is stolen in the train 18029 near manmad on 25 jan 2017 s8 51 a lady carring child sat near to berth.in the handbag money, new pendrinve, mangalsutra, silver payal, cash, brush no police available in the entire train. We complaint to tt but he answered rubish. Please do something the unreserved travelers are regularly travel by reservation and no security there in the train. Please do the needful.
                            Thanks
                            Indian Railways customer support has been notified about the posted complaint.
                            Hello Sir,
                            Train No. 12308 Coach B3 Seat 60 S G Mohata, Date of Journey - 19th Jan.

                            Sir I forgot to take my glasses while arrival on Howrah Station. Please if by any means you get it back, please contact me on [protected] and return me.

                            It will be very helpful. Thanks and oblige.
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                              A
                              Anooja Chirag Tripathi
                              from Vellore, Tamil Nadu
                              Jan 24, 2018
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                              Barely bhuj express date[protected]. I am traveling with my husband from ajmer to bhuj in b1 coach but i have faced very bad situations in coach. Lot of diapers wrappers garbage on floor. When informed to attendant he said u have to suffer i can't do anything.
                              Very bad smell of stool under the birth.
                              Pillows and blankets are also not clean. Overnight journey intolerable smell n garbage.
                              Indian Railways customer support has been notified about the posted complaint.
                              18006 GS. Coach not cleaning[protected]
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                                A
                                akramshk1
                                from Delhi, Delhi
                                Jan 24, 2018
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                                Address: Mumbai City, Maharashtra, 400055

                                Pnr – [protected]
                                Doj – 02.07.2017
                                Train number - 19041
                                Prr receipt –[protected]
                                Bdts to may (Mariyahu)

                                I would like to infrom u that my sister has shifted to her native place with her husband, they travel on this sunday 02.07.2017 by train number 19041 bdts to ghazipur express, her husband has done the luggage of his goods……. From the bandra terminus for that they have taken the amount ofn rs 2100/- & gvn the receipt of rs 1266/-,... Total 5 quantity of luggage has been done from bdts to mariyahu... My sister destination is mariyahu & the luggage was booked from bdts to may only... Receipt number[protected]... After reaching mariyahu their luggage was not taken out from the train, till date they have not received their complete luggage...in mariyahu station nobody has taken any initiative to take out my sister luggage from train, station master is useless, he is talking veru rudely... He is saying this is not part of our job regarding luggage related, still my sister & her husband is worried for their luggage... I went to bandra terminus also they are saying that from here we have send the luggage our duty is over, they said me to wait for another 3 to 4 days... Nobody is proper responding nor giving me the proper feedback where my luggage is? Request u to take a necessary action to get my sister luggage at mariyahu station.
                                I have already gvn a complain on tweet also.
                                Pls. Do the needful.
                                Await for ur reply...

                                Regards,
                                Akram shaikh
                                [protected]
                                [protected]@gmail.com
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Vishu Vishakh
                                  from Coimbatore, Tamil Nadu
                                  Jan 24, 2018
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                                  Hi
                                  This is the complaint regarding illegal passenger in sleeper coaches in train 16315 and 16316 both ways. People without valid ticket enter and create nuisance in the name of getting seat with ppl who have seat reserved. Conplained to all tte in almost all journey still no action
                                  If we are to adjust then there is no need for the reservation in train and i have complained in all railway forum and site still nogi
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    N
                                    Nafees 786
                                    from Rampur, Uttar Pradesh
                                    Jan 23, 2018
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                                    I am traveling ndls to ald train number 12418 pryag raj exp 22/01/2018 my seat is rac s 11 23 but passenger of s 11 47 seat number are not come. I told tc please give me 47 seat than her told me i give seat police escort because he safe the coach but finally, she sale seat another person for some rupee. I will kindly tell you please stop that type of corruption.

                                    Thanking you
                                    Indian Railways customer support has been notified about the posted complaint.
                                    My name is eby george...i was booked four ticket on 5/1/2018 in delhi .. the four tickets are in waiting list 7/1/2018 morning ttr came and said your tickets are cancelled...and take new ticket..and ttr said your money will be automatically credited to your accout in 48 hrs.but its its not creditted till this time so please refund the money kindly
                                    Dear sir,
                                    Please refer my complaint No W/CR/PUNE/00313018 .
                                    You have taken quick action regarding my complaint and raised penalty of Rs 2000 to M/s Laxmi.But i have not received any compensation.
                                    I kindly request you to pay my compensation of bag damage.

                                    Thanks & Regards,

                                    Madhukant A. Kothalekar
                                    ([protected])
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                                      A
                                      Argha Misra
                                      from Mumbai, Maharashtra
                                      Jan 22, 2018
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                                      Address: 713347

                                      Dear team,
                                      I already raised a complain (Ref no : s/er/hwh/[protected] on unauthorized entry of passengers in reserved coaches.
                                      I was travelling from barddhaman jn (Bwh) to malda town (Mldt), pnr no :[protected] (Class type: 2s) (Train no : 13011) on 16 jan 2018.
                                      Berth details : d1/57 and d1/60.
                                      As where the coach was not given (Neither in display board nor through announcement) before the arrival of the train we are not aware where the partciular coach will come.
                                      Once the train reached the station we (Myself and my wife) started running through the busy platform and luckily got the coach, but unable to enter into the coach as it was full with general passengers who doesn't have any reservation ticket.in front of our eyes one old passenger fell down to get into the train.
                                      However we reached our reserved seat post 10 mins entering the coach due to huge rush o[censored]nauthorized passengers.
                                      Post reaching the seat i asked the passengers occupying my confirmed seat to get up but he refused and we have to stand and request him.
                                      The whole compartment was supporting him because all are in the same ship (No one have reserved tickets).
                                      No tte / rpf staff was present in the coach and no one came to check our tickets.
                                      My question is if i am paying the extra amount to get the service from you why i am not getting it.
                                      Why we have to suffer so much in a journey.
                                      Requesting your assurance and help so that such situations should not happen and only authorized passengers should get into reserved coaches.

                                      Regards,
                                      Argha misra
                                      [protected]/[protected]
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        ravi0167
                                        from Nagram, Uttar Pradesh
                                        Jan 20, 2018
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                                        Address: Lucknow, Uttar Pradesh, 226001

                                        I am a publishers and distributors and i am booking the parcel no. L 991962 was booked 10 bundle books on
                                        [protected] from lucknow jn to agra cantt city has not been received yet, kindly help mob. [protected]
                                        Plz inform immediately
                                        My addresh -
                                        Spb publishers and distributora
                                        51 shiva ji marg heweet raod
                                        Lucknow (226001)
                                        Mob. [protected]. [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
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