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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 116

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D
dsouzarobert
from Mumbai, Maharashtra
Jan 28, 2018
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Address: 401107
Website: IRCTC

Sir/Madam,
I have made an online payment of Rs.4511.80 towards irctc online ticket booking. 3 tickets of Tejas Express on 02/02/2018. After making payment I got error message- Unable to perform transaction, please try later[protected]. Requesting you to please credit the payment as the tickets are not booked and did not get any message from irctc
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    VIJAYKUMAR T
    from Pune, Maharashtra
    Jan 28, 2018
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    It is regular experience in jansatabdi exp mas-vijayawada that all reserved compartments are filled with unreserved passengers creating complete discomfort to me and my family. We are unable to use tiolets due choking crowds. Tte is not at all seen and not bothered to implement railway rule and regulations to those unreserved passengers. Please take action and control unreserved passengers from occupying reserved compartments. Please make railway journey a happy journey.
    Indian Railways customer support has been notified about the posted complaint.
    07007 secunderabad darbhanga special S1 charging socket is not working.kindly arrange to repair.
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      Showkat Maqbool
      from Mysore, Karnataka
      Jan 28, 2018
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      We were on all india tour today we reached banglore railway station at 7.00 am on 28.1.2017 and one ms anusurya ticket checker at exit point harassed and misbehaved with our girl students and taching staff of agricultural university kashmir after showing all the tickets and cocession forms she did nt listen and even we paid him 1750 as challan for nothing as we have got all the documents which latter on we showed to deputy manager railways at banglore while registring a written complaint.
      Kindly do the needful done
      Indian Railways customer support has been notified about the posted complaint.
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        G
        Gowyhami t
        from Bengaluru, Karnataka
        Jan 28, 2018
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        Address: Bellary, Karnataka, 583101

        Dear sir,

        As i am travelles 28/01/2018 in haripriya express bellary to hubbli i have an exam in hubbali s6 ticket collector is behaving very roodly he dosen't have any courtacy on ladies, here there is no seats availability and journel also full am standing in s6 comportnent ticket collector is talking and behaving v. Roodly please take complaint on him.
        Indian Railways customer support has been notified about the posted complaint.
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          V
          vijaytiwari137
          from Mumbai, Maharashtra
          Jan 26, 2018
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          Address: Jaipur, Rajasthan, 302005
          Website: [email protected]

          Dear sir,

          I, travelled from sugar to rewa by 12185 rewanchal express on 22-01-18. My ticket was conformed s4 05, i boarded the train, but in the night 01.30 am in s4 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

          While ticket collector tickets found after 12 pm train ticket date has been change as per tc guide line but no manction in ticket. Instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to ordinary ticket holders who handed him some monetary benefit. Seat no 1 of coach s4 is one such case. There were few more cases like that, though i 'm not able to recollect the seat nos. Correctly.

          When i noticed this, i questioned him his actions. But, he tried to evade himself by asking me to contact ticket conductor of coach no s4.in fact, i did contact him as well. But, both of them were not even ready to check the ticket (They didn't mark my presence in their charts). But, finally, after a long confrontation, he gave me one seat s4 03 no after that, no of seats got vacant at damoh but still he provided seats only to those who passed him monetary benefits.

          I was paid extra 450 rupees; i would plead some top officials to take serious actions against tc, not because i faced lot of inconvenience, but to better the system.

          My ticket details are as under

          Ticket no: 000
          Pnr: [protected]
          Passenger names: vijay tiwari
          Date of travel:[protected]
          Train name: 12185 rewanchal express
          Hope we'll move a step forward.
          Indian Railways customer support has been notified about the posted complaint.
          Dear Sir,

          I, travelled from Sugar to Rowe by 12185 rewanchal express on 22-01-18. My ticket was conformed S4 05, I boarded the train, but in the night 01.30 am date has been changed, I was checked ticket but never maintain for reuls, tt was taken 450 rupees extra after my ticket conformed in s4 coach 05 no, after paying amount tt never provided sheet, I am very disappoint proses fail by Indian railways. Requesting you to relocate my complaint & take strongly action against TC of s4 coach.

          Regards

          Vijay Tiwari

          Pnr no [protected]
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            K
            Kuldeep Gurjar
            from Jaipur, Rajasthan
            Jan 26, 2018
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            Address: Sonbhadra, Uttar Pradesh

            I was comming from jhalawad to jaipur with my mom and younger brother.
            My mom was going at kota and i with my brother was travelling for jaipur.
            We collected our ticket from jhalwad station.
            We first of all departed from jhalwad to ramganj mandi station to catch train no 12465 (Ranthombhor express).
            Ticket collector came and she asked us for ticket we have tickets, she refused to accept the ticket and asked me to make full ticket of trian.
            Actually at the ticket window he gave us two superfast tickets and one ordinary ticket we are coming from jhalwad first time, there was no fault o[censored]s we have told that we are coming along at.
            We are travelling in the train please help us.
            Ir:08a44gm0289c1zj
            Ssc:996421
            Vts:aoqccoro61
            Indian Railways customer support has been notified about the posted complaint.
            Sir, gidavari express from ltt Mumbai to manmad. One ticket checker fixed from yrs. He collect money from without ticket passenger without any recept. I travel in this train daily. I saw he collection per day approximately 10000. Which directly goes in his pocket. Pls kindly do needful.
            Thanks
            The train is running late by more than 3.00Hours.
            Please act upon.
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              S
              Sanujain1302
              from Ashoknagar, Madhya Pradesh
              Jan 25, 2018
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              Address: Satna, Madhya Pradesh, 488333

              My bag is blue, green and black in colour it is a laptop type bag of america tourester
              I lost and theifed by someone near bina station by train indore to rewa train no. 11704 seat s4-32, while i am sleeping it was theifed by someone from my seat
              If someone got/find my bag contact me at [protected]
              It is theif by someone between bina and the next station of bina please find my bag sir i am very thankful for you
              Indian Railways customer support has been notified about the posted complaint.
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                A
                Ankit Khatoliya
                from Jaipur, Rajasthan
                Jan 25, 2018
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                Address: New Delhi, Delhi, 110002

                I went ndls for booking the tickets for three times and all time i found that half of the counters are closed during the working hours and due to this travelers are suffering a lot of difficulties in booking the tickets, they have to waste their time in those long lines. It took an hour to book the tickets for me because the line was so long. If there are vacancies then why don't they give jobs to the needy people?
                Indian Railways customer support has been notified about the posted complaint.
                Hello Sir,
                Train No. 12308 Coach B3 Seat 60 S G Mohata, Date of Journey - 19th Jan.

                Sir I forgot to take my glasses while arrival on Howrah Station. Please if by any means you get it back, please contact me on [protected] and return me.

                It will be very helpful. Thanks and oblige.
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                  ASHISH DAYMA
                  from Mumbai, Maharashtra
                  Jan 25, 2018
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                  Address: Yavatmal, Maharashtra, 445202

                  Dear sir,
                  My mothers handbag is stolen in the train 18029 near manmad on 25 jan 2017 s8 51 a lady carring child sat near to berth.in the handbag money, new pendrinve, mangalsutra, silver payal, cash, brush no police available in the entire train. We complaint to tt but he answered rubish. Please do something the unreserved travelers are regularly travel by reservation and no security there in the train. Please do the needful.
                  Thanks
                  Indian Railways customer support has been notified about the posted complaint.
                  Hello Sir,
                  Train No. 12308 Coach B3 Seat 60 S G Mohata, Date of Journey - 19th Jan.

                  Sir I forgot to take my glasses while arrival on Howrah Station. Please if by any means you get it back, please contact me on [protected] and return me.

                  It will be very helpful. Thanks and oblige.
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                    Anooja Chirag Tripathi
                    from Vellore, Tamil Nadu
                    Jan 24, 2018
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                    Barely bhuj express date[protected]. I am traveling with my husband from ajmer to bhuj in b1 coach but i have faced very bad situations in coach. Lot of diapers wrappers garbage on floor. When informed to attendant he said u have to suffer i can't do anything.
                    Very bad smell of stool under the birth.
                    Pillows and blankets are also not clean. Overnight journey intolerable smell n garbage.
                    +1 photos
                    Indian Railways customer support has been notified about the posted complaint.
                    18006 GS. Coach not cleaning[protected]
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                      A
                      akramshk1
                      from Delhi, Delhi
                      Jan 24, 2018
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                      Address: Mumbai City, Maharashtra, 400055

                      Pnr – [protected]
                      Doj – 02.07.2017
                      Train number - 19041
                      Prr receipt –[protected]
                      Bdts to may (Mariyahu)

                      I would like to infrom u that my sister has shifted to her native place with her husband, they travel on this sunday 02.07.2017 by train number 19041 bdts to ghazipur express, her husband has done the luggage of his goods……. From the bandra terminus for that they have taken the amount ofn rs 2100/- & gvn the receipt of rs 1266/-,... Total 5 quantity of luggage has been done from bdts to mariyahu... My sister destination is mariyahu & the luggage was booked from bdts to may only... Receipt number[protected]... After reaching mariyahu their luggage was not taken out from the train, till date they have not received their complete luggage...in mariyahu station nobody has taken any initiative to take out my sister luggage from train, station master is useless, he is talking veru rudely... He is saying this is not part of our job regarding luggage related, still my sister & her husband is worried for their luggage... I went to bandra terminus also they are saying that from here we have send the luggage our duty is over, they said me to wait for another 3 to 4 days... Nobody is proper responding nor giving me the proper feedback where my luggage is? Request u to take a necessary action to get my sister luggage at mariyahu station.
                      I have already gvn a complain on tweet also.
                      Pls. Do the needful.
                      Await for ur reply...

                      Regards,
                      Akram shaikh
                      [protected]
                      [protected]@gmail.com
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                      Indian Railways customer support has been notified about the posted complaint.
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                        V
                        Vishu Vishakh
                        from Coimbatore, Tamil Nadu
                        Jan 24, 2018
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                        Hi
                        This is the complaint regarding illegal passenger in sleeper coaches in train 16315 and 16316 both ways. People without valid ticket enter and create nuisance in the name of getting seat with ppl who have seat reserved. Conplained to all tte in almost all journey still no action
                        If we are to adjust then there is no need for the reservation in train and i have complained in all railway forum and site still nogi
                        Indian Railways customer support has been notified about the posted complaint.
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                          N
                          Nafees 786
                          from Rampur, Uttar Pradesh
                          Jan 23, 2018
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                          I am traveling ndls to ald train number 12418 pryag raj exp 22/01/2018 my seat is rac s 11 23 but passenger of s 11 47 seat number are not come. I told tc please give me 47 seat than her told me i give seat police escort because he safe the coach but finally, she sale seat another person for some rupee. I will kindly tell you please stop that type of corruption.

                          Thanking you
                          Indian Railways customer support has been notified about the posted complaint.
                          My name is eby george...i was booked four ticket on 5/1/2018 in delhi .. the four tickets are in waiting list 7/1/2018 morning ttr came and said your tickets are cancelled...and take new ticket..and ttr said your money will be automatically credited to your accout in 48 hrs.but its its not creditted till this time so please refund the money kindly

                          i am complain about seat is not allocated and sale another person - Comment #2981635 - Image #0
                          i am complain about seat is not allocated and sale another person - Comment #2981635 - Image #1
                          i am complain about seat is not allocated and sale another person - Comment #2981635 - Image #2
                          i am complain about seat is not allocated and sale another person - Comment #2981635 - Image #3
                          i am complain about seat is not allocated and sale another person - Comment #2981635 - Image #4
                          Dear sir,
                          Please refer my complaint No W/CR/PUNE/00313018 .
                          You have taken quick action regarding my complaint and raised penalty of Rs 2000 to M/s Laxmi.But i have not received any compensation.
                          I kindly request you to pay my compensation of bag damage.

                          Thanks & Regards,

                          Madhukant A. Kothalekar
                          ([protected])
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                            A
                            Argha Misra
                            from Mumbai, Maharashtra
                            Jan 22, 2018
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                            Address: 713347

                            Dear team,
                            I already raised a complain (Ref no : s/er/hwh/[protected] on unauthorized entry of passengers in reserved coaches.
                            I was travelling from barddhaman jn (Bwh) to malda town (Mldt), pnr no :[protected] (Class type: 2s) (Train no : 13011) on 16 jan 2018.
                            Berth details : d1/57 and d1/60.
                            As where the coach was not given (Neither in display board nor through announcement) before the arrival of the train we are not aware where the partciular coach will come.
                            Once the train reached the station we (Myself and my wife) started running through the busy platform and luckily got the coach, but unable to enter into the coach as it was full with general passengers who doesn't have any reservation ticket.in front of our eyes one old passenger fell down to get into the train.
                            However we reached our reserved seat post 10 mins entering the coach due to huge rush o[censored]nauthorized passengers.
                            Post reaching the seat i asked the passengers occupying my confirmed seat to get up but he refused and we have to stand and request him.
                            The whole compartment was supporting him because all are in the same ship (No one have reserved tickets).
                            No tte / rpf staff was present in the coach and no one came to check our tickets.
                            My question is if i am paying the extra amount to get the service from you why i am not getting it.
                            Why we have to suffer so much in a journey.
                            Requesting your assurance and help so that such situations should not happen and only authorized passengers should get into reserved coaches.

                            Regards,
                            Argha misra
                            [protected]/[protected]
                            Indian Railways customer support has been notified about the posted complaint.
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                              R
                              ravi0167
                              from Nagram, Uttar Pradesh
                              Jan 20, 2018
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                              Address: Lucknow, Uttar Pradesh, 226001

                              I am a publishers and distributors and i am booking the parcel no. L 991962 was booked 10 bundle books on
                              [protected] from lucknow jn to agra cantt city has not been received yet, kindly help mob. [protected]
                              Plz inform immediately
                              My addresh -
                              Spb publishers and distributora
                              51 shiva ji marg heweet raod
                              Lucknow (226001)
                              Mob. [protected]. [protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                Najim A.M
                                from Mannarakkat, Kerala
                                Jan 20, 2018
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                                Address: 690508

                                Today's bangalore-kochuveli (16315) express reached kyj at 6.45 am. It was held at the station up to 7.07 and malabar exp (16630) which was arrived later at 6.51 am was given signal to leave kyj first. Kochuveli express has only one stop before destination (Kollam). But the malabar express is having stops at karunagappally, sasthamkotta, kollam, paravur, varkala, kadakkavur, chirayankil, murukkumpuzha and kazhakkurram before corssing kochuveli station. Thus this foolish decision of the sm caused in the unwanted trailing of 16315 behind malabar express. Please take urgent necessary action against the officials who created this unwanted situation and inconvenience to the passengers.
                                16316 (Kochuveli - bangalore) is also used to trail behind nyj-kottayam passenger from kollam jn regularly.
                                Indian Railways customer support has been notified about the posted complaint.
                                Jan 18, 2018
                                Kantipudi Ravibabu's response
                                facing problems with the street dogs in our colony
                                Dear Sir,

                                We are facing problems with the street dogs in our colony. we are even scared of stepping out of the house because of some wild dogs especially at nights. Its becoming very hard for us to take the children out for a walk. please look in to this matter and do the needful help.

                                Thank you,
                                Street Dogs Problem
                                Dear Sir/Ma'am,

                                We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.
                                Address
                                Railway quarters no, 1210, 1209, 1211 buildings
                                New bhoiguda secunderabad 500003
                                Metro pillar nos 13, 14 between
                                On 8 th hwh delhi duronto was 18 hrs late, today 12330 anandbihar sealeda samparkkranti 15+ hrs late running, no botheration.

                                I lost my hwh guwahati saraighat express + I had an urgent meeting today at kolkata, that also had to cancel, that effects my career, I am thinkers ng to file a petetion against indian railway.
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                                  montudshah
                                  from Mumbai, Maharashtra
                                  Jan 19, 2018
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                                  Address: Mumbai City, Maharashtra, 400067

                                  I am suffering with jones fracture in left leg and was taken to borivali rpf office by kandivali rude very very rude rpf and from there i was asked to appear before magistrate within a months time because i travelled in handicapped coach. When i asked in which car should fractured people travel..in crowded time they replied ask to magistrate, we are hear to safeguard the complaints of handicapped people. Beautiful law that a fractured leg passenger should damage more by travelling in crowded car inspite of empty handicapped coaches.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Hissar pasinjer train was setting in guard laguga bec train driver is setting mostly people why

                                  why fractured in leg is not allowed in handicapped coach. - Comment #2981613 - Image #0
                                  My train no. 12510(ghy bnc exp).i'm experiencing trouble due to over crouded
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                                    ANILAnil03
                                    from Jabalpur, Madhya Pradesh
                                    Jan 19, 2018
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                                    My daughter meghna sahani book a hero pleasure and some house hold goods from pune to raipur (C. G) through bilty no 966304 dt[protected]. Scooter delivered to me but other goods is not received till date please register my complaint and do the necessary action i have tweetd this complaint to respected railway minister sir.
                                    I am enclosing copy of bilty. Please solve my problem.

                                    Thanks
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                                      S
                                      Shashikant shakya
                                      from Delhi, Delhi
                                      Jan 19, 2018
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                                      Address: Kanpur, Uttar Pradesh, 208017
                                      Website: www.irctc.co.in

                                      Hi,

                                      I made railway booking for my wife from kanpur central to ndls, date of journey : 06.01.2018 through train no. 12003 but it got delayed more than 5 hr and i had to book another ticket from some other train for journey.

                                      Same day, i filed tdr for my current ticket and waiting for refund but yesterday i got mail that my tdr has hot repudiated due to wrong information.

                                      Pnr no: [protected]
                                      Date of journey: 06.01.2018
                                      Tdr filing date: 06.01.2018

                                      Indian railway can check their own record of train schedule, arrival & departure.

                                      Requesting you to open this case again and refund my amount.

                                      Regards,
                                      Shashikant
                                      Mob no:[protected]
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Amarjyoti Podder
                                        from Kolkata, West Bengal
                                        Jan 19, 2018
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                                        Address: Kolkata, West Bengal, 743122
                                        Website: www.ircrc.co.in

                                        Callous people, monopoly making life horrible for indian citizens who use indian railway. On 17th january 2018 we boarded at sealdaha sdah railway station wanted to reach dehradoon ddn via new delhi ndls. Scheduled arrival time of sdah-ndls rajdhani express was 10.20 a. M. But the train delayed by 7 hours 50 minutes hence miss 15.20 ndls - ddn jan shatabdi express. Realizing that we are goint to miss the train from new delhi i tried to cancel the ticket and finally cancel it within poor mobile network on board. But irctc return only 00.00 rs becuse i cancelled it after the stipulated time. We loss money time and important appointment. Mr. Railway minister could you please explain why the things are worsened during your tenure. Don't mind 1st class rajdhani exp fare costs much more than economy class airfare. Earlier i traveled lot by rail and arrived my destination approximately within 1 to 2 hours late. But now a days it crosses all limits. Thank you indian railway.
                                        Indian Railways customer support has been notified about the posted complaint.
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