Indian Railways Complaints & Reviews

On 29 dec 2017 after mid night, at csmt mumbai, we were waiting for csmt to nagpur special train.
Train reached the platform (Mostly no. 18) at around 23. 50 hrs on 28 dec.
We occupied our reserved hearth in bogie b7.
We were relaxing and had our beds laid, suddenly around 12 in mid night people said - numbers of this bogie has changed by chalk.
It was very trouble some for st citizen lie we to change again at odd hours. Our breath mid were 6 and 8.
Railway need to understand difficulty of passenger and should act in advance.

Also there was no water in some toilets.
Similarly while returning from nagpur to csmt mumbai on 03 jan 2018, by duranto exp. Some toilets had no water (After i started) and i had to come out with dirty hands and #.
S6 25 and 28.
Anil dighe

Dear sir

I had made 2 ticket bookings. And both tickets cancelled by me. But refund amount still not credited. All the details are as below.

Destinations : nihalgarh to ahmedabad

Ticket number :
Pnr [protected], pnr [protected],

Refundable amount
1780, 2670,

Account number
[protected],
[protected],

These transactions made by these above accounts respectively.

Kindly refund this amount as early as possible.

Regards
Gulam pathan
[protected]

Due to dirtiness/bullying of railway department the train had been let all time(7 to 8 hours), my pnr no.[protected], when this dirtiness of railway department will go on???? i have been suffering this type of problem all time.I had train from NJP at 7:25PM (train no.12346), but the train had come at NJP at 10:40PM.Then this train reached at Howrah at 12:25PM means 7 to 8 hours let.This is the dirtiness/bullying of railway department.

Hi, i'm sonam sinha, i was travelling from gorakhpur to jhansi on sunday 4th jan 2018 with my father in law from train no 11016 kushinagar. I lost my luggage (Hindalium utensil in blue carry bag) which is kept below berth (Seat no 37). That luggage is very important for us. If anybody found it please inform us on below contact no.

Mobile no: [protected]/ [protected]
Email: [protected]@gmail.com

I am travelling via delhi jpr double decker. Without any reason it is standing at kanota from last 1 hour.. Only our country have issue i'm delaying the train not even a single country have this problem.. No use to travel with double decker super fast express. It have only name super fast, no fast at all. It's better to travel in bus rather then this so call super fast train. Please improve it else no one will like to travel in this train.

This is horrible, train no 07212 has been running more than 4 hours on its schedule every time.

Yesterday i observed this train running status, it was pathetic. Because it reached destination late by 7 hours.

I am worrying on because i booked tickets to this train from jolarpet to ongole on 09-jan-2018. After seen the running status it is better to cancel the tickets and look for alternative ways.

I am not able to understand why this special train always been running late more than 3 hours. That to special train and high fare.

Recently railway minister told that trains will run at right time but it was not happening. Don’t foolish people.

I request you to railway minister, please take necessary action and try to run all trains at right time without spoiling passengers time lines.

During journey from delhi to guwahati in train no.12506, the fans of. My coach (Pnr no.-[protected]) are not getting switch off. I am shivering alongwith my friends and two senior citizens. After filing complain my issue was not resolved. Just because of careless behaviour of railway officer we face such a big problem and also there was not any person of railway to whom we can concern.

The train was delayed by more than three hours and we were not traveled and filed tdr for the same.

After processing indian railway denied saying that "as per chart, passenger has travelled" which is completely false. On the same day we had traveled by another train and i can provide the evidence for the same.

Indian railway is doing non compliance of its refund rules and doing fraud with the general public.

Kindly do the needful.
Regards,
Dhirendra
Ph-[protected]
[protected]@gmail.com

Dear sir
I was traveling with my family from bandra to udaipur via train 22901 in gen coach (Seat no.39-40-window seat). On 30 nov 2017 @ 11.25 pm
The train departured at 11.25 on time and my sister was seating at window seat playing game the mobile got slipped from his hand and fallen into the broken furniture we started searching for mobile below the seat until we got to know that the hole besides seat is through and through and mobile had fallen to track somewhere between khar and santacruse station. I didn't pulled chain because i thought train will get delayed and also i can register complain hence i immediately launch a complaint via my mobile phone to the all india railway helpline no. They told they will send there team to track and will locate your mobile but unfortunately they did nothing then on 1st dec (Tomorrow) i again called and they sent 2 railways police officer of chittorgarh station (Nearest station) then they looked into the matter wrote complain saw the hole in furniture and took photos of that and they assured us that it's fault of railway and they will definitely help you for the concerned matter.
Then now after getting back to bombay i still didn't get any call and messages regarding my lost mobile,
I think it's fault of coach and railway should track my mobile through its imei no. And handover it to me.

Thank you

This is to bring to your kind notice that the first class ladies compartment of trains running from vashi towards thane happens to be very dirty all the time. Railways have allotted only limited seats for ladies first class and if the said compartment is also dirty how will the first class ladies travel? I have always noted that the compartment invariably everyday happens to be very dusty, with torn and uncleaned seats, dirty fans throwing dust on the passengers, smelly, with poop. Are the railways of charging the passengers for this kind of service? Sometimes we even see rag pickers occupying the entire seat.
We are certainly not asking for a high class compartment but the least we expect is a neat compartment.

This to bring to kind attention of concerned person that my brother md jawed alam khan 37year male who is suffering bipolar disorder (A psychiatric disease) was traveling in faizabad-delhi express on 01/01/2018 from faizabad to delhi (Pnr no.[protected] seat number b2 43 in 3ac) shortly after train departed from faizabad station tte came for ticket checking and due to delay in showing ticket in phone tte called grp personal and they did man handling and stole money and phone from him and called him terrorist and threatened him to put in jail and they changed seat as well
Railway should take action against such employees

Regard
Dr tauseef
[protected]@gmail.com

Dear sir
I have inform you that i have cancelled a ticket against pnr no. [protected], time of cancellation at 23-dec-2017 20:41:08 hrs; your cancellation id is : [protected]. Please check the attach file.

But i am sorry to inform you that my refund has not been credited my account.
​pl check the mater and resolve my problem​.

I also mail to irctc but as on today they do not solve the problem.

Regs
Suman basu roy
Email - [protected]@gmail.com

Dear sir,

I have traveled on 30.12.17 from vijayawada to secunderabad by train no.12795 vide pnr : [protected]. I have some doubts about online reservation.

When ever tried to booking online reservation, that time showing online reservation status is general waiting is 18 and tatkal waiting is 8 (It means train is full), then i have booked tatkal ticket, that is confirmed after chart prepared my seat no. D9 / 37.

But when i was traveled, i have surprised, that train is many seats are reservation vacant. Let me know, why it is happening showing above status while booking?

Please clarify the above situation, if give the clarification its very highly appreciable.

Thanking you,

Yours faithfully,

B. Murali mohan rao
Contact no.[protected]

Ref: train no.12795, dated 30.12.17
Pnr no.[protected]
Seat confirmation no. D9/37

Tc charged more fare than real rent. He first promise to me, to sleeper seat confirmation, he get all the penalty, he received all the money. After overall that, finley he said me, there is no seat in the sleeper coach. And one which seat was promised to allocate, that was given on more cost. And that person didn't have any ticket i. E he traveling without ticket. Please note my complaint. It's happened in solapur - mumbai express (Up)

I have booked ticket on 20.12.17 from irctc. And ticket booking fail amount deducted from my sbi a/c through payumm bank. Transaction id-[protected] borivali to vadodara date of journey 12.01.18 amount 230 transaction date 20 dec 2017. Also i attached image which get from irctc so i request you plz resolve my qurrey. Irctc say amount refunded to payumpp bank but amount not credit in my sbi a/c. Plz do needfull.

Thanking you

Sir/madam:i am soham raut, actually my reservation was not confirmed and eticket was cancelled but still i didn't received the refund deducted from my bank account.
Pnr:[protected], passenger name: soham raut, train name :dakshin express
Bording :ngp junction, destination : sec junction, journey date:29/12/2017 kindly notify me about my complaint.

I have a confirmed ticket in bagh express dt 01.01.2018 my pnr no is[protected] ljn to rupc but at the time of journey the train was late approx 3.5 to 4 hrs that why i cancelled my confirm ticket your customer care executive told me that i got full refund because that is railway policy but still i am not able to submit your file tdr process when i am submitted your system showing no record found and now i have no idea that i got my money or not plz let me know my mail i'd and contact no is below
[protected]
[protected]@ymail.com

Doj 1.1.18
Booking type - online

Pnr no: [protected]
Train no. & name: 02821/pune src sf spl
Class: second ac (2a)
Date of boarding: 01-jan-2018
Scheduled arrival: 02-jan-2018 14:15
Total fare (All inclusive): 6040.00

This seems to be a special train with superfast charges applicable. My parents boarded this train on 1 jan 2018 after a delay of 7 hours and as of now the train is running at a delay of 11 hours. If this be the case, why call such trains superfast and railways should refund 50% of the total fare charged on account of inconvenience caused to passengers to their inefficiencies.

(1) i wanted to book yatri niwas / retiring room at howrah station at
The night of 2nd march`18.
(2) i will arrive at howrah by duranto on 2nd march vide pnr no [protected]
(3) will leave howrah on 3rd march noon to bolepur vide pnr no [protected]
(4) unfortunately it is showing that no room is available on that day
Even before 2 months?? There is definitely some malfunctioning is
Going on.
Please suggest me how i can arrange my one night stay at retiring
Room/ yatri niwas at the night of 2nd march? It is much convenient for
Me.

This complaint is regarding the false information been showed by ntes on search of train details of jodhpur-puri express. Train number - 20814.
The train was running late by 06:55 hours and so. But after khurda road station when i checked the current status on spot your train tab then the status was shown as train has reached the destination @ 16:55 hours which is false information. Train is still on the way to reach the destination.