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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 117

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S
Shashikant shakya
from Delhi, Delhi
Jan 19, 2018
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Address: Kanpur, Uttar Pradesh, 208017
Website: www.irctc.co.in

Hi,

I made railway booking for my wife from kanpur central to ndls, date of journey : 06.01.2018 through train no. 12003 but it got delayed more than 5 hr and i had to book another ticket from some other train for journey.

Same day, i filed tdr for my current ticket and waiting for refund but yesterday i got mail that my tdr has hot repudiated due to wrong information.

Pnr no: [protected]
Date of journey: 06.01.2018
Tdr filing date: 06.01.2018

Indian railway can check their own record of train schedule, arrival & departure.

Requesting you to open this case again and refund my amount.

Regards,
Shashikant
Mob no:[protected]
Indian Railways customer support has been notified about the posted complaint.
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    A
    Amarjyoti Podder
    from Kolkata, West Bengal
    Jan 19, 2018
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    Address: Kolkata, West Bengal, 743122
    Website: www.ircrc.co.in

    Callous people, monopoly making life horrible for indian citizens who use indian railway. On 17th january 2018 we boarded at sealdaha sdah railway station wanted to reach dehradoon ddn via new delhi ndls. Scheduled arrival time of sdah-ndls rajdhani express was 10.20 a. M. But the train delayed by 7 hours 50 minutes hence miss 15.20 ndls - ddn jan shatabdi express. Realizing that we are goint to miss the train from new delhi i tried to cancel the ticket and finally cancel it within poor mobile network on board. But irctc return only 00.00 rs becuse i cancelled it after the stipulated time. We loss money time and important appointment. Mr. Railway minister could you please explain why the things are worsened during your tenure. Don't mind 1st class rajdhani exp fare costs much more than economy class airfare. Earlier i traveled lot by rail and arrived my destination approximately within 1 to 2 hours late. But now a days it crosses all limits. Thank you indian railway.
    Indian Railways customer support has been notified about the posted complaint.
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      A
      Ashwin jayantilal Shah
      from Mumbai, Maharashtra
      Jan 19, 2018
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      Address: Jalgaon, Maharashtra, 425001
      Website: www.oasisceramics.com

      I have confirm ticket of train 12322, journey date 18.01.2018, my pnr no. Is [protected]. I got an sms at 18.20 on 18.01.2018 that train is rescheduled and it's rescheduled time is 00.45am. I have planned to board from dadar station, according to rescheduled time, train suppose to come to dadar station at 00.57am. Now time is 01.33am. Just now i have inquired with rly. Officer and he told me that, train yet to start from cstm.

      My complain is, who assessed and rescheduled train, why exact time can't assessed by concern officer/s. Hundreds of the passengers are get harassed at station at midnight. Because of wrong assessment of reschedule of the train, what action has been taken against the concern officer/s
      Indian Railways customer support has been notified about the posted complaint.
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        A
        Allan F. R. Powerofmusic
        from Mysore, Karnataka
        Jan 19, 2018
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        Address: Bangalore, Karnataka, 560024

        Sir
        I had booked a discover motorcycle from,
        Asansol to ypr on 03/01/2018.
        The parcel office asansol, has no number, by which, i can track the parcel. They said, you will receive a call, to come & take the parcel.
        I had given all required details including phone numbers. No call came, after a few days i called ypr parcel office, nobody received the call. The next day as i went to ypr parcel office, i was charged 1786 as what?? No explanation from the officers. I asked, no information or call came from the railway parcel office? Reply was, we don't call anybody. So how would i know, whether the parcel has arrived or no. Due to no information from the railway, i had to pay rs. 1786. I have written a complaint at ypr station. I have all bills. I request a refund of the same, as it was not my mistake.
        Thanks.
        Allan forbes rundlett.
        [protected]@gmail.com
        [protected] / [protected]
        Indian Railways customer support has been notified about the posted complaint.
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          D
          deenasekahar
          from Korampallam, Tamil Nadu
          Jan 18, 2018
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          As my family was traveled from vizinagram jn to chennai central by train no 22859 vide pnr no [protected] dt 15 01 2018 in b 2 coach (3 a/c.,)

          On board found the bed rolls were kept as used one.. O calling the coach attender and tte., shown the conditions of the blankets as used one with stains and hairs (Evidence o[censored]sed ones) tte also advised him to look in to it.. But the attender replied ias his contractor at puri had send it to him to provide the same to the passenger as he is helpless..

          Where we are talking of clean india but the railway contractors trying spoil the image of railway as well hygiene of the passengers..

          The same was send thro the sms complaints but no any ack., as of now.. Why railway cannot punish the contractors as well as the respective officers are allowing them /negligence in their control as to play with the health issues/hygiene of the passengers..

          Will the form highlight the same to the respective dept/officials to resolve the issue by considering the passengers health.

          The same is seen on many of times hence this time highlighting to you as the tte., a are also helpless on this.. So to whom we have to highlight on travelling..

          Pl highlight appropriately to all the concerned officials to avoid such incident to others.. As to keep image of indian railway
          With concern
          Dsekar
          +1 photos
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            A
            Amit34
            from Mumbai, Maharashtra
            Jan 16, 2018
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            Address: Mumbai City, Maharashtra, 4000060
            Website: irctc.co.in

            Dear sir / madam

            I booked my ticket from dadar to ratnagiri on 02029/csmt krmi spl train at 00.45 am on 1st jan 2018. But train was cancelled and rescheduled on 1st jan 2018 at 10.00 am.

            Hence i cancelled my ticket & file tdr but till date i cant get my money back so please look in to this matter.

            Pleased find below the details.

            Train no. : 02029/csmt krmi spl

            Pnr no [protected]

            Transaction id: [protected]

            Cancellation id: [protected]

            Tdr transactions details
            Transaction id: [protected]
            Train no./name: 02029/csmt krmi spl
            Pnr no [protected]
            Date of journey: 01-jan-2018
            Date of boarding: 01-jan-2018
            Date of booking: 28-dec-2017
            From: dadar (Dr) to: ratnagiri (Rn) boarding: dadar (Dr)
            Resv upto: ratnagiri (Rn) quota: general (Gn) class: sleeper class (Sl)
            Ticket amount:375.0 ticket type:e-ticket

            Passengers details
            Name age gender status coach id berth no/ wl no
            Sadnand chava 64 male cnf s4 9

            Tdr details
            Reason for tdr: train late more than three hours and passenger not travelled.

            Tdr filing date: 01-jan-2018 02:02:35 hrs tdr status tdr entered

            Cancellation id: [protected]

            Tdr zone: konkan railway (Kr)
            Indian Railways customer support has been notified about the posted complaint.
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              G
              Gurjyot
              from Lucknow, Uttar Pradesh
              Jan 16, 2018
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              Address: Lucknow, Uttar Pradesh, 226004

              I was travelling with my two children on 12th january, 2018 in pushpak sf exp-12534. I had boarded the train at bhusawal junction and was travelling towards lucknow junction. While sleeping at midnight, i found out that my handbag had been stolen. Later after hours of search, g. R. P. Found my handbag in the washroom of a sleeper coach. All the valuables including rs.17000/- cash, a gold chain, a pair of ear-rings and a power bank went missing. I have already filed a f. I. R. Of the same with the g. R. P. I request the authorities concerned to look forward to this matter seriously and the guilty person to be found and punished.
              Indian Railways customer support has been notified about the posted complaint.
              Thank you for using your SBI Debit Card 459XX8573 for a purchase worth Rs940.0 on POS [protected] at IRCTC E TICKETING txn#[protected].
              My name g Vijay Kumar irct ticket is not there but my money cut in irct ple sold problem my number [protected]
              Journey dated 24.11.2017, Gyan Ganga express (11034) reservation from chhapra to Pune
              Ticket was PRS counter ticket which was paid by credit card.
              It was cancelled on 23.11.2017 at Chhapra reservation counter.
              Still refund not received.
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                A
                Armeena
                from Vidisha, Madhya Pradesh
                Jan 15, 2018
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                Resolved

                Address: Bhopal, Madhya Pradesh, 473331
                Website: [email protected]

                Sir i travelling train no 12625 kerla exa chanderpur to bina my pnr no [protected] coach no 8 seat no 6 and 7 with my family at bhopal station one thift come to coach and kept my bag and felldown to running train. My beg color is browan in my beg rs 5700 is cash and my and daughtar cloth 6 dress my uid and voter card.

                So plz help me and return my beg and lagegs

                Ramita meena
                Flate no 102 puja marbels
                Mandi road ashok nagar
                Mo [protected]
                Jan 15, 2018
                Complaint marked as Resolved 
                sir my beg colore is and in my beg rs 5700 and my all cloth is and my daughter cloth and my humband cloth and my id
                Indian Railways customer support has been notified about the posted complaint.
                Pnr no.[protected] train no.19224 10/03/2017 booked on 12/12/2017 we booked our tikit we received seat no.3 & 37 so long far as per sz we want our seat no. Near to near. It is possible ? when we purchase tikit for two sz how the seat no. so many long just like 3 & 37
                I have booked bike Honda dream Yuga 7 Jan 2018. After 5 days I have not received any message from Indian railway.
                Booking location Nagpur and destination station is Agra cantt railway station.
                My prr no is. [protected].
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                  N
                  Nitin Gawali
                  from Nanded, Maharashtra
                  Jan 13, 2018
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                  Address: 444904

                  Hi team,
                  My name is nitin gawali, i am from chandur railway (Amravati, maharashtra) and from past 30 years i am staying in chandur and its very difficult for me & peoples, no stopage of jabalpur-amravati express & amravati-ajni intercity express at my station and all trains are crossing by that route. Its my request to solve this prblm as early as possible or in next budget, atleast 1 train stopage shuld be thr,
                  Hope for the best
                  Thanks
                  +1 photos
                  Indian Railways customer support has been notified about the posted complaint.
                  Dear sir currently m traviling with 12308 and my pnrnumber is [protected]
                  Which has reached gya and is 16 hours approx late.
                  Here in gya the tc is allowing and taking bribe from non reserved passenger and allowing them to enter in train
                  Pls take action against it
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                    S
                    sindhu balakrishnan
                    from Ramapuram, Andhra Pradesh
                    Jan 13, 2018
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                    I have boarded in vivek express 15905 from vijayawada bza to srikakulam che in sleeper class s2. Here situation is very pathetic. Almost 100s of ppl are sitting and standing. They are not having tickets also. They look very rude. We are not able to sir or board to our seat. Looping very dirty. Y they are boeing allowed in a sleeper class where people boooked for sleeping. This is like à general bogie only
                    Indian Railways customer support has been notified about the posted complaint.
                    I was travelling yesterday 9/01/2018 in train no EMU 64439 From Ghazihabad to New Delhi railway station. I forgotten my file in last coach of the train, I request if someone inform you about the file please contact me on following numbers:-
                    [protected], 23270266,
                    MOBILE NO. [protected]
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                      S
                      SrDAUO wr vadodara
                      from Rajkot, Gujarat
                      Jan 12, 2018
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                      Address: Vadodara, Gujarat, 390004

                      On 11/12 jan.2018 night at about 23.45 hrs., stray dogs chased a cow on right side and other cow also chased by stray dogs, suddenly came running from leftside in front of my bike. I dashed the running cow and i falled on road. While i was getting up, group of 4-5 dogs attacked me and one of the caught my left leg. I got up and protected myself from them.
                      I visited railway hospital and got medical treatment including 2 injections. 2 more injections to be taken on 14 and 17th jan.18.
                      I request the authorities to control the unauthorised movement o animals cow and buffalows on road from danteswar area to tarsali ring road. The owners on these animals leave them on road in nights. Both animals and human ply on road at god's mercy. The animal owners know very well that the authorities donot check during nights so they leave cow and buffalows venturing on road.

                      S. R. Varma. [protected]@gmail.com
                      Indian Railways customer support has been notified about the posted complaint.
                      My ticket is not confirme after 6 days weighting is only 9 but the cheapest policy not like a trusted. After that I can't seat in like rac. because the ticket is auto cancel after prepared the chart. I gave extra charge than ticket counter. but ticket value not in rac. refund in 1or 2.3weeks. ye he digital india.
                      I am jishnu sugathan currently travelling from trvl to shalimar..in gurudev express. I got ma confirm RAC/B1/39 seat number.. But 2 people also accommodate in ma seat with me and currently am travelling with too much of suffocation. So kindly do one solution for my problem.
                      PNR no:[protected]
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                        A
                        Am16
                        Jan 11, 2018
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                        When i was travelling to mumbai by aravali express on 09/1/18 my bag was stolen away in between 2:30 am to 4:40 am.
                        The bag had valuable worth rs. 10, 000 along with my wallet which had my original ids, debit card and rs. 5500 cash.

                        I informed the police personnel on train but he was not able to find anyone. I have also filed an fir but i have no updates regarding the same.
                        Who is responsible for this? How can one consider themselves to be safe while traveling in such an environment?

                        I want to claim compensation for my loss.

                        Hope this will be considered seriously
                        Indian Railways customer support has been notified about the posted complaint.
                        I had booked a ticket with pnr no [protected], from gwalior to h.Nizamuddin for dated 03/01/2018.
                        The said train reached gwalior late by more than 03 hours.
                        When approached for cancellation of the same, was told that the system is not showing late and denied for cancellation and refund.
                        I have not travelled in this train.
                        How to get the refund?
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                          Palani Palani M
                          from Tanuku, Andhra Pradesh
                          Jan 11, 2018
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                          I have booked a indian railway ticket details.
                          Train no 15023 gkp-ypr express
                          Pnr no [protected]
                          Date 16.11.2017
                          Transaction refund id [protected]
                          Refund amount 1840. I have already contact to irctc they told your payment refund to your respect bank then we complaint to our bank they told us your payment no received from zaakpay bank

                          Payment reference id zp55e141fe6f78a
                          Refund date 17.11.2017
                          +1 photos
                          Indian Railways customer support has been notified about the posted complaint.
                          Indian railway is very worst service in the world.I'm travell palakkad trichirappily passanger 07/01/2018. this train started from palakkad 6.40 am after 10.15 am it is not arrived in tiruppur.right time 9.10 on tiruppur.all day this passanger train going very late. Very bad service
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                            A
                            A dey
                            from Ahmedabad, Gujarat
                            Jan 11, 2018
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                            Rac passenger get only one set of pillow informed by attender and one pillow is taken away by attender.in case of asking whether if one pillow can be adjusted he said pillow has come per seat not per head. So two rac passenger have to adjust with one pillow. As i am traveling in 3ac coach in 12833 howrah express. Same question asked to tte but he replied the same.
                            Indian Railways customer support has been notified about the posted complaint.
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                              J
                              joydip4u
                              from Gurgaon, Haryana
                              Jan 11, 2018
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                              Address: New Delhi, Delhi, 110002

                              I am travelling in down 22411 nhln ndls express, coach no. A4. Date 11/01/2018. The heating system in the whole coach is not functioning and it's quite cold inside the coach. I am travelling with small children and they are suffering a lot. Despite repeated verbal complaints to railway staffs, no one seems to be bothered to attend the issue. Rather they are not in their position or might be sleeping somewhere.
                              My pnr no. Is[protected]. Time 1:30am.
                              Please look into the matter at earliest.
                              Joydip roy barman
                              [protected]
                              Indian Railways customer support has been notified about the posted complaint.
                              My mobile phone has been stolen in 12704 SC-HWH Falaknama express in the train itself while I was asleep .please necessary action to recover the mobile
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                                S
                                Soniya SG
                                from Delhi, Delhi
                                Jan 10, 2018
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                                Address: Farrukhabad, Uttar Pradesh, 209601

                                We regret travelling in indian railways for the not being punctual.. Extreme delay in the arrival have cause immense lose of time and money, who is responsible? Is the so called govt??? I have missed my flight and lot of inconvenience face by me... And we don't even know the reason for delay. When the climate is clear even then why is the delay? Please value our time and money. So many families are in trouble you don't even have a kind gesture to inform the passengers about it. Karnataka super fast express from delhi to bengaluru..
                                Indian Railways customer support has been notified about the posted complaint.
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                                  neelima priyanka
                                  from Guntur, Andhra Pradesh
                                  Jan 10, 2018
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                                  Address: Visakhapatnam, Andhra Pradesh, 530046

                                  I have lost my suitcase consisting of gold ornament, silver items, new clothes etc on date of journey 29/11/2016 in the early hours of 30/11/2016 in ltt train from wadi to visakhapatnam. I have raised complaint in visakhapatnam railway station, they have transferred the case to vijayawada railway station.
                                  But till now my issue has not been resolved.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Meera Roja
                                    from Coimbatore, Tamil Nadu
                                    Jan 10, 2018
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                                    I lost my purple and black framed spectacle in train 16128 guruvayur chennai express at[protected], on seat no 48 coach s1. I hanged it above the seat and forgot to take it when i got down at tirunelveli railway station. Kindly help me to find it. Its emergency. Its quite difficult for me to do my daily chores without it. Please fund it as soon as possible.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Pankaj Bharwara
                                      from Atraulia, Uttar Pradesh
                                      Jan 9, 2018
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                                      Address: Lucknow, Uttar Pradesh, 226010

                                      At bharwara railway crossing due to road damage and heave vehicle load it takes excessive time. The condition of crossing is very pathetic. Many people struggle a great deal while going to their offices or schools.in case of emergencies also it is a very time spending affair. It is also a great wastage of time and petrol and man hours. It always takes more than 30 min.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        sateeshs8219
                                        Jan 9, 2018
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                                        Address: 560072

                                        Train no 76508 - bwt-bnc demu express
                                        This train is not stopping at diesel loco shed the stop that comes after hoodi and before kr puram.
                                        This train used to stop regularly at this stop earlier. Nowadays due to political leaders and railway management authorities. They are not ready to stop this train just to make sure bmtc buses are profited by the it employees and not the train.
                                        Now they say that there is no official stop. Earlier on of the minister pc mohan acted as if he will request a stop for the local/passenger trains to stop at diesel loco shed. But it was just his publicity.in the end he told us that i cannot do anything since this stop does not fall into his constituency. How cheap. He was not aware if this stop comes under his constituency earlier. He just did drama to make sure people gets his attention and he will get the votes. These dirty politicians are no good for anything. Hardly for 2 mins they are not ready to stop!!! This is why india is still developing because of the corrupt politicains.
                                        Almost 100 employees will be benefited if the local train stops at this stop. Why cannot they stop?
                                        Chutiya hai saale ministers and railway authorities. Even after dirty politicians and railway authorities know that if people travel by train traffic will ease out. They are not ready to help people to use the available railway services by providing one stop!!!
                                        Ashamed of you people. Everytime they keep saying new driver was there and he was not aware if there was a stop. Why cannot they make the local/passenger trains make give a stop? Khujli hota hai kya? We should throw stones at the drivers.
                                        Indian Railways customer support has been notified about the posted complaint.
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