Indian Railways Complaints & Reviews

Me and one of my friend were travelling from thane to pune in train no.22143. Train started from thane at ~9:50 p. M. On 15th december, 2017. We had confirmed seat (Coach no: s2, seat nos: 10 & 11). After riding, we found two drunk passengers were seating on 11th no seat and were eating. After requesting multiple time, these two passenger did not leave our seat and continuously saying that they will leave after finishing eating. One of the co-passenger who were allotted seat no 12 (As i remember) were siting on the top berth (I guess seat no 14) which is opposite to seat no 11 were supporting these two drunk passengers. I was lying on the seat no 10. Although tti came, nothing happened. Meanwhile the guy who was sitting on seat no 13, came down by keeping his shoes on seat no 10 where i was lying. When i asked him not to keep his shoes on my seat, he got agitated and slapped me. This whole incident happen in front of tti and other passengers who were local people. Nobody including tti did anything to the guy who slapped me. I got scared and the guy who slapped me was telling me random things. This was a serous offence. So i request the higher authority of the indian railway department to take serious action against the person (Who were allotted seat no 12 of s2 coach) and tti who were present there but did nothing.
Also i must mention here that except the people who were having confirmed seats, there were many people in the coach. Most of these people had no ticket for sleeper class. The situation was extremely difficult. The behavior of the tti was indifferent and the journey was quite scary for me. I request once again to the railway department to take stringent step so that in future similar behavior does not reappear to any railway passenger.

I am yogendra pandey pnr no. [protected] coach no. S-10 - 59* upper birth date of journey 15/12/2017. I had a chocolate color bag which i kept on my seat has been stolen. A red color shirt person besides me are suspect as my view. He get down in gaziabad and my bag also stolen during that.in my bag there are hard earn money rs.25000 cash and aproxx 25000 worth new cloths which i carried with me for my mom and relatives. I m feeling so sad after this incident. Pls do my help as much you can. This incident discourage me to travel with indian railway. The personnel of railway like tte, rpf do not show any concern about the passenger problem. There are many antisocial element walked all time in coaches but no any personnel or railway police dare to ask them. I was not single passenger who faced this problem there are many passenger who also faced the same. I hope indian railway will help me to find my bag. There was also return ticket from pawapuri to new delhi pnr no.[protected] in the bag. And pls help to issue duplicate ticket on behalf of this pnr no... Please help me. I dont have any blongings with me left.

आदरणीय रेल मंत्री जी,

आपको अवगत करना चाहूंगी मै एक घटना से जो बीती रात्रि दिनाँक (१४/१२/२०१७) गुरुवार को रात्रि ०३:१५ पर मिराज स्टेशन पर मेरे माँ-बाप के साथ घटित हुई हैा मेरे अभिभावक बैंगलोर के यशवंतपुर स्टेशन से पुणे स्टेशन के लिए यात्रा कर रहे थे. ट्रैन संख्या (12629 / संपर्क क्रांति). प.न.र संख्या- (४८५८२१७५२३). पुणे से पहले मिराज स्टेशन पर रात्रि के अंधरे का फायदा उठाकर एक अज्ञात व्यक्ति उनके कोच में जबरन घुस आया और उनका पर्स छीनकर भाग गया, मेरी माता जी के शोर मचाने पर मेरे पिता जी ने जब उससे अपना पर्स छीनने का प्रयास किआ तो चोर ने उन्हें धक्का देकर गिरा दिया, जिससे कि उनके सर पर चोट आयी है. मेरे पिता जी मधुमेह के रोगी है, और वह काफी हताहत हुए है इस घटना से.

चोरी किये हुए पर्स में निम्लिखित सामान रखा था,
१) १०, ००० रुपए नकद
२) ३२ ग्राम सोने की चैन ( ५०, ००० रूपए की कीमत )
३) नया मोबाइल फ़ोन ( सैमसंग १०, ००० रूपए की कीमत का )
४) सौंदर्य प्रसाधन का सामान ( २००० रूपए की कीमत का)
५) दवाइयां (३००० रूपए की कीमत की)
६) पैन कार्ड, वोटर कार्ड और भी अन्य सामान जो की बेहद ज़रूरी था.


आपसे अनुरोध है की कृपा करके हमें हमारे हुए नुक़सान का हर्ज़ाना तथा जो मानसिक और शारीरिक उत्पीड़न हुआ है, उसका भी खामियाज़ा अदा करें.

हम आपसे सकारात्मक कर्यवाही की उम्मीद करते है।
उम्मीद है की हमें हमारे रेल मंत्री की तरफ से निराशा हाथ नहीं लगेगी.

पत्र के प्रतिउत्तर की प्रतीक्षा में

Dear Sirs,

My name is A.V.L. Prasad Rao, a retired Dy. Manager from SBI, Hyderabad. I booked a ticket on 16, 10, 2017 at A.S. Rao Nagar Rly. Extn. Counter; for my journey from Visakhapatnam - Secunderabad on 24.01.2018; through RuPay Card issued by SBI, Gaddiannaram Branch, Hyderabad; which is linked to my Current A/c. No.[protected]. My account has been debited with Rs.4, 440/-.

2. Later, I cancelled the ticket...

I m traveling in train no 01662 from raigarh to habibganj which is getting late as the time is passing first it showed that it was running 3 hrs late but now it's running late by more than 6 hrs because of which i have to cancel my important work this is just ridiculous and there is no casualty or fogg to be the reason wat the railway think of people are they fool or have ample free time. Disgusting

I booked 6 adult tickets from patna rajinder nagar stationto new delhion sampuran kranti exp. Jurney date was 13th. Nov.2017. When we got to station at 5pm we were told about train cancelling we were left at the station without any alternative. I contacted all station official. No body helped me fo booking alternative train. All refused bluntley. We are all very upset. Your staff at station was not doing their duty for which they are paid. After struggling for nine hours we have to pay another 16000 rup. Wegot to delhiii hour lateand missed connecting train to phagwara punjab. From delhi to phagwara we have to go on bus.

I am mentioning about a ticket lender at chitradurga railway station named mr. Basavaraj. Without any prior intimation he booked return tickets and fought with us badly when informed. Myself working as doctor in chitradurga. The way he treated us was irrespective. He himself told to lodge a complaint on him. Hope railways take necessary action on him.

We were travelling from miryalaguda to pune in train no 17221 dated on 11-nov-2017, while it was running on time and reached, solapur outer, train got slowed down due to signal around 3:00 am midnight (Dated 12-nov-2017), theft had happened.

Pnr number - [protected]
Train no./name: 17221 / coa ltt express
Date of boarding: 11-nov-2017
Seat no - s3, birth no - 57, 58, 59
Theft details: 30.5gm mangal sutra, worth of 1, 50, 000/-inr lakhs
Victim: jaini satheesh kumar, jaini uma
Place where theft happened - solapur outer

We request you to kindly look into it and do the needful, though we had given a complaint however, it's been a month now and had been calling rpf, grp officers from last few weeks but nothing is moving ahead and every time, they asked me to call back but nothing happening.

While traveling by 12792 dnr - sec exp on 12-13 dec 17 i observed the cleanliness & other services were pathetic. I boarded from danapur, found the water bottle holders were full of wrappers. Coach attendant served used pillow, on complaint he replaced the cover, vendors overcharging and argued. During journey of 36 hrs, none came for cleaning coach

I traveling to kerala in 22642 shalimar tvc express pnr no [protected] coach b4, 41, 42, 43 and 44. This compartment charging port is not working. I lodged complaint to attender. The electrician cheked, he says no spare sockets are available with me. He knows the socket was faulty earlier. But not repaired anyone. Please solve the issue.
Bijo george
[protected]

Cause of dissatisfaction was for irctc regarding the refundable amount of a cancel ticket which is in waiting list status. It is very much acceptable if irctc charged for cancellation of a confirmed ticket as it is carry values and significance. But charged for cancellation of a waiting list status e-ticket doesn't carry any meaning as the ticket is valueless.

From my point of view it is not correct. You should charged the consumer where you require some inputs or labour. As of my knowledge it is all system generated procedure. If your e-ticket is in waiting list its automatically get cancelled and you are not permit to travel with the ticket. So please let me know for which labour or inputs or service, irctc charged consumer on such cases in this digital era?

I hope irctc and indian railways will take these point into consideration. I look forward to hearing from you.

Sir, i had booked a rly ticket in train 18312 bsb sbp express from ranchi to sambalpur for doj 05.12.2017. The pnr no is [protected]. But on 03.12.2017 i got the ticket cancelled. The cancellation id is [protected]. But till date ie 12.12.2017 the refund amount couldn't be credited to my concerned account. Kindly do the needful. Take it as a request.

Your's faithfully
Makhanlal ghose
[protected]
[protected]

Sir, i am waiting at renigunta station since 10.00 pm from 11.12.2017 for train no 08568 qln-vskp which was supposed to arrive at 11.40 pm. Still train is "indefinitely late" and your enquiry portal is not updated since 10.00 pm. My mother is senior citizen and not well. Though i have an a/c ticket, i have to pay rs 24 per head per two hours for almost 6 hours now at a/c rest room (A/c is not working). Still your enquiry staff not sure about time of arrival. Now they say it may arrive at 7.00 am approx. I have some urgent work at destination and i lost one day of time, sleep, comfort, cost etc. Please enquire into the issue. Every time i observe that there is no accountability in railways. Very sorry state of affairs.
-jagannath

Today i fined by tc for amount 260/- as i m not caring correct ticket.
Yesterday i booked general ticket majn-cstm express (Train number. 12134) form kankavali railway station.
Travelled by same train & get down cstm station[protected], as due to no halt at dadar station.
Ticket checker checked my ticket and said that you should get down at dadar station than need to take train for borivali.
How can get down at borivali as there is no halt dadar station?
Tc took me railway office and said “ aap gunehgarr hai, aap khade raho, hum aapko jail main dal denge, aap ke upper case karenge, aap log ko phukat ghumane ke adat hai. This type of language use by tc.
And when we ask for tc name but he didn’t tell me.
Tc said that you need to paid 400 amount and when i argue with him than he said paid 260/-. How can penalty amount changed so easily.
I gave 260/- amount to tc as i need to attain office, but still i have some question.
• kankavali to cst ticket is 175 and i paid 190/- amount, what for i paid extra 15/- of travelling to borivali
• how ticket counter (Kankavali) issue ticket when no halt at dadar.
As my ticket clearly mentioned that kankavali to borivali, i think not doing any thing wrong.
Please check my ticket details and need to refund my amount.
My ticket details are,
87654646 : general ticket
Kankavali to borivali 2s superfast
Vis roh dr
Date : 10/12/2017 time 19:15:00
Ticket amount : 190/-

I have not got my money back on cancellation on tickets. Its already more than 6 months. I am really upset with this kind of service of yours. It's my money it's your responsibility to give it back to us on time. My contact no. [protected]. I have booked the ticket from vadodara to delhi and return ticket. Since my seats were not confirmed so i cancelled my ticket.

Dearf sir
I had booked one bike from lalgarh station to hajipur on 11 nov 2017 but that bike has not reached at hajipur station till 12 nov 2017 this one month i have tried many times from hajipur station and simultaneously from lalgarh station but till there is no response as latest information from delhi parcel hq is the said parcel is in jammu station.

I was traveling from kanpur central to asansol in train number 13008 s-5, 14. I booked my ticket online. When i was in train that time some one stole my wallet from my bag. When i was in need of money i saw my wallet was missing from my bag. There was 460 rupees, aadhar card, driving license, college id, boi atm card, ubi atm card, passport size photo etc. So kindly help me to find out my all documents.

My name is rakesh mohan handa.

On 27th november 2017 train number 13006 (Asr hwh mail) was booked by me with six other passengers from amritsar to ludhiana. I booked this train online for returning from amritsar to ludhiana. The train was supposed to run at 18:40 but it ran at exactly 23:10 i. E. Is 4:30 hours late. My coach was s4 and my seats were 33, 34, 35, 36, 37&39. The
Passengers who were with said they will never travel in train in future. We suffered a great loss due to this delay. I therefore, request a compensation from indian railways.
Awaiting a response from your side.

Yours sincerely

(Rakesh mohan handa)

Dear sir

Churu to sikar broad guage work complited and train started from 9dec3017. Harsawa railway station falls between fatehpur and lachhmangarh sikar. Harsaws suraunded by many villages and all are in very much need of convances. As this govt. Is very much keen for the betterment of villegers. Sir it is my humble request to halt trains at harsawa.
Sir this govt. Is for the people who are less previllaged. Please see the gtound reports you will realise the need.
Lookinng for the best
Regards
Bhagirath singh

The sapthagiri express carrying the passengers from tirupati to chennai and vice-versa has not been following the actual timings for quite some time. This train which is supposed to start by 5:40 from tirupati and reach the chennai central at 8:45 is not doing so, but starting at 6:10 and some times even at 6:25 and reaching central at 10:10 instead, which is grave. So please look into this matter and make the timings of the train more prompt and punctual. Hope that the railway authorities look into this and relieve us of this erratic time sense which is being followed.