Indian Railways Complaints & Reviews

Sir, i had book my bike (Jh01bz 7527) on 23/11/2017 from ranchi to ambala cant.
But bike not dispatched in ambala cant on 25/11/2017 and parcel office not given me information about my bike. I went many times parcel office but i'm very disappointed from this behaviour of railway parcel. I am facing many problems without bike.
So, sir please kindly take an appropriate action to get my bike. I will be very thankful to you.
Train no.-18109
Receipt no - 687267
Phone no.- [protected]

I had enquired about general ticket of a train which is supposed to be depart from sbp station, when i asked the reservation clerk (Mr. Panda and other counter clerk, present at sambalpur road station, odisha at 8.40 am) about the general train ticket to be from sambalpur road, he refused to debit my ticket from sambalpur road of train express sbp-banswadi, which is a weekly train with no 08301, and i got replied that i can only have my ticket from the only station, where the train is supposed to departed. I just want to know about the reason, or is there is any rule for such this incident.

With regards

An aware citizen
Priyabrata majhi
Sambalpur
Priyabrata. [protected]@gmail.com

Hi,

This is regarding very bad service from indian railways. I had to board the train 12569 (Garib rath) on 28-nov-2017 at 00:52 am from allahabad. The train arrived around 2:45 am. But when it reached, i knocked on the door of both sides of the coach g11. To my surprise attendants and some passengers were sleeping and inspite of regular knocking they did not open the door. Then i ran towards g10. There was no response there also. Then i ran towards g9. Here also there was no response even after regular knocking. Then i ran towards g8 and then someone opened the door and also train had started moving. We were 4 people along with 2 children and one lady with luggage. We had put our lives in danger to board the moving train. After we boarded the train we saw too many people lying on the floors of train. How is this allowed. We had to cross 3 coaches to reach our seat. Also people were sleeping on our seat and were not getting up. Also tte was not available to resolve the issue. The attendant was also not responding and did not give blankets and bedsheet. What kind of service you all are providing after charging such a high cost.
The tte ultimately came in the morning at 7:00 am to check the tickets. He said that he boarded from kanpur. Also i asked for the complaint register which he said that i cannot give as i don't have it. After that no tte was available even though i searched 2-3 coaches left and right. I need answer to the issue you all had created.

Here are our details of ticket —
Pnr-[protected] shraddha and tikshika (Seat no 55)
Pnr-[protected] rishit gupta and pradeep kumar (Seat 43 and 46)

Thanks
Pradeep

I have booked one ticket vide pnr [protected] from banglore on 01.10.2017 for travelling from varanasi to ranchi for travelling day 26.11.2017 boarding at varanasi, but train is diverted without any information, as result we could not caught train no 18610,
I am not getting full refund from from railway
Please give me advice for refund procedure
Thanks
Pramod murarka

Email, [protected]@gmail.co

Pnr - [protected]

12392 - new delhi - rajgir shramjeevi sf express


From: new delhi | ndls

To: rajendra nagar bihar | rjpb
Board:[protected]
Class: 3a
Chart: prepared

Pass no.

Booking status

Current status

Conf. Prob.

1 w/l 9, wl rac, b3, 55

Complaint: two days before pnr status was rac 12 and it was expected to confirmed but it is changed to rac 55. Due this female traveler is facing problem and unfortunate to indian railway. I think that cancelled ticket sold by dalal instead of confirming rac. This is a type of corruption and i need enquiry and action against the person involved.

Dear sir,
Please have a look at the attached image. It was taken at the thiruvalla rialway station (Kerala) platform no 2 yesterday by a passenger.

As you can check it is the only station in pathanamthitta district and it is one of the busiest stations in kerala.
Could you please take immediate action to sort this.
Many thanks
Nibu thomas...

In ghatkopar east side (Pantnagar) side tv indicator which shows which train is arriving in how much minutes is not working since last 4 months.
Vikhroli side (On the bridge). Gps system.

It becomes extremely difficult to understand the timings of the trains.

In fact even on the jhunjhunwala side the tv indicator is not working.
It is just running we cannot see anything.
I

Charging switch is not work and reservations dubbe ko gnrl bna rakha hai logo ka aane jane ka bhi rashta nhi hai yha tak log toilet mai baith rhe hai journey date[protected] train no 12488 s8 train is very very late indian railway very bed railwY for for any country its very bed condition for indian railway i send for one video or picture see this video and pic

Sir, this is 2nd time i am writing complain to this train, i am travelling this train for the 10th time but not in a single time it reached in time, timing to reach to howrah railway station is 8.25 but now it 9.45 it waits for line clearance, i have to go 40km from howrah if i go by private taxi they will charge night fare i think railway board will think about it and try to reach the station in particular time. Ashok kumar sahoo, cuttack, odisha

My name is sukhbir kaur, 60 years (Senior citizen). I lost my luggage at chennai egmore plate form number 9 at early morning 6 am on 20/11/2017 while catching the train number 12390 (Gaya express).

My ticket pnr number is [protected]

Coach number b2

Seat number 43

Date of journey 20/11/2017

From chennai egmore

To jabalpur

Please help me and trace my lost luggage

Sukhbir kaur

Dear sir,

I'm traveling from this train currently. Every other train is passing by on tundla junction. But this train is standing.
Even the train started 5hrs late.

This is how our railway is making profit and india is shining. No customer service and nobody to take care of mango people.

I wish continue success like this.

Regards,
Anurag

Dear sir,
I am travelling to hubballi on 24th evening, last saturday from bangalore city. The train is wonderful and maintaining the timings as it is. But i had a bitter a travel experience in my above travel.

I travelled in a complete reservation compartment (S 7) in gogumbaz express - tain no. 16535 on 25.11.2017. The said compartment is fully reserved. The tte (Train ticket examiner) came and checked all the berths and went away. After the train left bangalore city, after about two hours there was about 10 people mostly middle aged ladies and along with teen age boys and one man middle aged. The came and sat opp to us about the time we are eating the food around 9.00 pm.
All the 6 or 7 ladies occupied the side lower berths leaving the original reserved passenger out of place for even sitting. When the passenger asked about his berth the man told him in a loud voice that they will be here for half an hour and get down at next railway station. Half an hour passed and next station also came and gone and these people never moved. Again he asked for his berth but for which the man told him that he told him already that we will be here for some time and sleep some time and afterwards get down in a same loud voice. During the course of time all the 10 people were talking in loud voices and the boys were getting down and getting in to train whenever the station comes resulting allowing the unreserved people to get into the train which guarantee the no safety for our luggage.in our block we could not sleep because of these though we reserved 2 months back those sleeper. It was annoying me and hence i went to other compartment and searched the tte who is i/c for our s 7 compartment. Finally with great difficulties i found him and informed him. He said that they have taken some urgent travel and most of the ladies and he allowed them, he told. I told him that he is not doing his duty properly. How can he allow about 10 people those who are having only open tickets, in a reserved compartment exclusively for sleeper berths. Then i had to remind him about his duties which is not included about allowing even a man without reservation. Even then he told me manage the situation. Is it acceptable by us???
The tte name is s k meena (Gents)
Train no. 16535
Coach no. S 7
Travel date 25.11.2017

I need justice on the above travel.

Pv. [protected]@yahoo.co.in (My mail id)

I would like to know if there is a facility for recharging the smart cards of local trains online? My experience is that many times on local railwy stations, either these machines are not working nor server is working. Therefore, top up of these cards becomes difficult.
The railways can consider providing this facilty, if it is not there.

Vilas shrikhande
Dombivli east

Sir, 16316 kochuveli runs on average of 1hour late every day... This has a great impact for passenger going to offices, school...
This is highly ridiculous that even today instead of progressing we are thrown back to the stone age.. Not just this train even sbc to kanyakumari runs late daily.. This is absurd and no one is taking any responsibility to fix this... How can a train run late almost year with no plan to fix this... Pls don't take passengers and their time for granted..

Hoping some good plans are made and people are booked for these delays

Sir/madam,
Iam deeply amaze, the train which iam to travel on 27/11/17 from delhi-dimapur was cancel on 26/11/17 which in return let to sudden failure of work which lead chaos and effect in many ways as you know. So my question is if there is any cancellation of train what are the alternative provided for the passenger to reach the destination at the earliest, and if there no alternative then is it not the indianrailway responsible for that to provide alternative to reach the destination in time.
We must maintain and use the time wisely, as nobody can buy and rewind it, also it will in return help the nation develop faster if we manage time properly.
Thank you
Yours customers

I was travelled in train no 12916 ashram express at 25 nov 2017. Two coaches was occupy by haryana police so the general coach passenger occupy seat in sleeper coach and three times chain pulling was happened in train because of heavy crowds in each station i am attaching photo for confirmation please look in this matter very seriously and take strict action against it. So that it would never happen again.!!!

I, mohamad imamuddin shaikh, make a humble submission that my valuable parcel worth rs.10000/- was booked from jammu tawvi to samastipur junction on 10.12.16 with builty no.596290 in amarnath express. But till date the parcel is not delivered to the booked adress. And the station authority at samastipur junction is showing their unability to trace the consignment and told me to place a online complaint. I have booked clothes, utensils, documents, cash of rs. 500 and some daily use goods with the luggage ticket to my home address. Thus i pray your kind jurisprudence to look into the matter and do the needful at the earliest to deliver the goods to me.

With a deep sense of gratitude

Thanking you.

Yours faithfully,

Mohamad imamuddin shaikh
Mobile no-[protected]/[protected]

Indian railways — ticket distribution

When i was gone to railway station of mathura. During ticket counter the ticketer abuse me. He forbid to give me ticket. He refused to exchange money.
Station - bhuteshwar (Mathura area, up)
Time 17:30 to 6:00 date[protected]
He is only there at unreserved counter. I don't know more about that man. On that i had no time to complain to station master. My train is on platform

I am travelling from gwalior to bhopal by 12002 shatabdi express on c4 coach, the coach is too dirty and unmaintained, the seats are very old and very very dirty, the roof of the coach have dirt marks all over, it's very unpleasant. We r paying this much cost on shatabdi express just for comfort and convenience not for uncomfortable and unpleasant journey. There is also too much noise coming inside the coach.

Dear sir's,
On the 14th of this month travelled from visakhapatnam to secunderabad by duronto train no 22203 and returned on the 22nd by the same duronto which is an excellant train between both these stations and i'm gland to mention that it reached on the right time.
1) the attendants were selling water at rs20/- when the rate as mentioned by railways is rs15/- only. When questioned he mentioned that as there is no pantry car, he is charging the said amount.
2) secondly as the train was reaching its destination they came around asking the passengers for money for the service provided of supplying the bed rolls. This happened in both my travels.
Request that this practice of the attendants should be stopped immediately.

Regards
Behram phiroze chinoy