Indian Railways Complaints & Reviews

I frequently travel from jaipur double decker, to and fro. Past many months, i am attacked by hidden enemies via social media. I have strong reasons to believe, the serving staff, their supervisor and cleaning staff are conspiring against me for a long time. As i complained for their behaviour and food long time back then they are defaming me among fellow passengers, ticket checker, even plotting false stories with police against me that i am without ticket and others. Kindly take strictest of action against this team working in jaipur double decker. As its unbelievable how dare they can threaten a passenger. On my face they are nice but most of them except new staff the old group is of goons and how such people can be permitted to work in luxury train of this nature.

If you care for your passenger safety then act against them in cancelling their licenses as soon as possible.

I was travelling in 18464 prasanthi express from sspn to samalkot on 31 oct 2017 in coach no s 2. I was traveling with my parents when we are crossing nandhayala it was found that my father was missing, immediately i was reported to t. C, the response from him was very appreciable, he acted like his own family member was missing, he too looked around the all the coaches then he was helped to get in touch with rpf and he send the message to station master and made some calls for better service. At finally his support along with rpf nadhalyala we could trace my father next day around 9 am. I was so grateful his service. Unfortunately i dont know his contact number or his name i would like to express my gratitude to him, i also request railways for his contact number to wish.
Regards
Bhaskar
[protected]

Sir/madam i booked a online tatkalticket from irctc app
But at last minute my ticket as cancelled and my amount as settled from indian bank
On other day i see at my refund transaction details
I see that my refund amount status as passed
But more then 5 to 7 days as gone no refund amount as transfer to my bank account
But few days back i see in my refund transaction details in irctc site there my amount as refunded to paytmag bank
But i don't have any account in paytmag bank
In paytmag site there is written that i have to complaint to irctc. Care that's why i written a complaint
My transaction id [protected]
Date of journey[protected]
From ltt to ald in
Transfer amount 2025
And refund amount also 2025

Respected sir/mam,
On 27/10/2017, i was with my family (5) in train no. 07005/hyb rxl spl with eticket and original id. These ticket and id showed to the squad but they demand all passenger id, that time me, my father and my sister showed original id but they not satisfied and charge extra amount on two passengers.
Sir/mam please look into the matter, chalan no. (680157)

My name is saju george, i lost my wallet while travelling from to coimbatore to tiruvananthapuram. I found it missing as immediately as i boarded the train. The details of the docs missing are given below.

1. Voter id - tjx0253096
2. Pan card
3. Atm card
4. Driving licence

Also kept in the wallet was some important bills.

I'm desperately in need of these documents. Please take any necessary action.

My information

Saju george
Palamkuzhy. House
Puthu mala. P. O
Pathanamthitta.
Pin.691554
Mob - [protected]
Saju. [protected]@yahoo.in

Hello,

I have sent my bike through railway parcel services from pune to katpadi on[protected]. Still today[protected], i have not received my bike to the destination station. The authorities in pune are not giving proper answer.
Please let me now what should be done.
Receipt number for pune bill book: 958811
Gst ac no: 27aaagm0289c221

Thanks
Deepu...

My parents had to travel from delhi to una himachal on 01 nov 17 by train no 14553 in 2ac at birth no a1 17 and 18. They were waiting from 2130 hrs at old delhi railway station at platform no 14 as the display board was showing that train no 14553 will come on platform no 14. But at last train came at platform no 15 and it left the station. And along with my parents so many other passengers missed thier train. My complaint is that who is responsible for this and what about the fare and inconvenience.

Dear sir,
I am reserve e ticket tatkal but not confirm and my otp vikalp not send any massage my pnr no [protected]. And transaction id [protected]. Iam travelling with my sick dad and senior citizen. And i choose other train for travelling and i pay to tc fine as per rule but tc not allot berth and he give a birth other person for some unknow money. I attach a photo of ticket and fine received. Please take action

Dear sir,

I booked 2 cartoon boxes vide railway prr no. [protected] on 10th october 2017 from gaya to new delhi. It had been loaded into train no. 12397 mahabodhi express. But till now it has not reached at new delhi. Slr was opened and no parcel was inside. The boxes contained costly items was to used before deepawali. Due to not reached of item i got a huge loss.

Please help me find out the material or get it delivered at new delhi.

My contact details are as under...

Santosh kumar
Mail id - [protected]@rediffmail.com

Dear sir,
I am raju kumar soni, i am travel with 12557 (Sapt karanti) on 30/10/2017 form nke to anvt, but i have not conform ticket so, i travel with pantry car, i seen may be 70 to 73 people travel in pantry car,

Pantry manager tack @ 1, 000 r. S, i told team i have not conform ticket and i already give fine to ticket collector,
But in sleeper coach space not available,

In this way they are earn 70k to 1, 00, 000 per trip, in this work, include tte, station staff, rpf
I only say please tack necessary action so, all person take ticket ya fine as per railway

I am a regular passanger of the train kochuveli amritsar express. It is known as superfast, but there is no use becz it stops at regular intervals and allow passing of other local trains... It always running late (Every week).. The punctuality is very poor.. The speed is also poor..
So i decided to quit this train due to its poor performance..

Thank you

Roque monteiro
M-260, krantinagar,
J. S. S. Road,
Girgaon,
Mumbai – 4.
Date : 31st oct. 2017

Sub : no ticket checkers on mangalore express ever in my 4 years of journey

Dear sir / madam,

I travelled on 12th oct. 2017 by mangalore express (Train no 12133) to goa, no t. C. Entered in our compartment to check our tickets. Also in my 4-5 times of travelling in this same train, i am yet to see a t. C. Come to check our tickets.

In panvel a group of people entered our compartment with mats and papers and slept in the passage, aisle and toilet area which made it very difficult for my mother to go over them in the night. My mom is diabetic and she needs to frequent the toilet. Just understand how difficult it was to us and also the co-passengers. The very fact that these people are coming prepared with mats and paper shows that they do no fear the tc coming as it is become routine for them now since they too are aware of tc not coming in this train.

I have sent you a photocopy of my ticket which shows that my ticket was never checked, i wished i had preserved the previous tickets too.

I am posting this copy to mid-day publication too with the intention they publish this as an article.

….. Roqeu monteiro

Respected sir,
Train no. -04035 is very very late. I know this is a special train, but sir there should be limitation for late. It is late by 14hours right now and increasing late timing every hour.
Train no-04035
What is this? You are not taking any action against this. This train is getting late every hour.
Please it's my humble request, look at this on highest priority.
Please work in it.
Please look into this matter.
Thanks

Hi,

I took train 15203 (Pnr [protected]) on 30st oct from mfp but train was late without reason and bad planning and running by rail staff and reached lucknow around 3 hrs late at 3:59 pm on 31st oct. Due to this i missed my shatabdi 12003 (Pnr [protected]) for gzb at 3:35pm on 31st oct. This happened only due to railway bad planning and delay the train without any reason. So request you to refund the amount of rs3195/- asap.

Waiting for quick and positive response.

—
Thanks n regards
Kumar jyoti
M: +[protected]
E: [protected]@gmail.com

I booked a ticket from reservation counter on 16 oct 2017 and after chart ticket remain waitlisted. After which i went to surrender the ticket and get my refund but unfortunately standing in queue for half an hour counter went out of service and i have to cancel my ticket online. After that i called customer care where i was informed that refund cab be taken in 3 days. But when i went to reservation counter they refused. I have raised 2 complaint on railway website but with no result. Complaint are closed without appropriate action. Please help me

Tdr number:[protected]
Pnr : [protected]
Tdr filing date: 29-sep-2017 23:28:42 hrs
Reason for tdr: train late more than three hours and passenger not travelled.
Rain no./name: 04405/dbg dli special
Date of journey: 29-sep-2017
Boarding: gorakhpur jn (Gkp)

I have to file tdr as the train was delayed for more that 13 hours with no surity when it will start. Had filed the tdr but yet not action has been taken for refund

My son sandeep agnihotri along with his his wife mamta planed return journey to mumbai after diwali holiday by booking e tickets for the train no 121514 from habibganj on 27th oct. Pnr no : [protected], confirmed seat no a1-4 & a1-6
Unfortunately they could not board the train due to the faulty information display system at the habibganj railway station as well as on the train bogie. The detail of the incident is as follows;
We reached habibganj station at 17.55 hrs. On time. We sat on the platform no 2 where the train was schedule for departure at 18.20 hrs.
• the bogie of the train on platform no 2 was wrongly displayed agra to habibganj instead of habibganj to ltt.
• there were no announcements made on the platform regarding departure of train.
• the train number 12151 on the platform was not displayed
Soon after the departure, when the train moved out of the platform then the display system started displaying the train number 12151 whereas the train had actually left the platform.
Due to failure of all the information system they missed the train
Since there was no other option left i had to book alternative ticket through agent pnr no [protected] for return journey by pushpak express 12533 with an additional financial burden of rs 8380.

सेवा में,
रेल अधिकारी महोदय

ट्रैन लेट होने के सम्बन्ध में

विगत आज दो हफ्ते से गोरखपुर-नवतनवा व गोरखपुर-आनंदनगर-गोंडा लाइन ट्रेनों का साँचल पूरी
तरह से चरमरा गई हे, सुबह के समय आज दो हफ्ते से कोई ट्रैन नहीं हे, जिसे दैनिक यात्रियों को बहुत ही परेशानी का सामना करना पेड़ रहा हे,
५५०४३ जो शाम को ६.२५ पर गोरखपुर से चलकर नवतना को जाती हे आज दो हफ्ते से गोरखपुर की लापरवाही के कारन ३-४ घंटे विलम्ब से नवतनवा जाती हे, सुबह में यही ट्रैन ५५०४४ बनकर ६.१५ पर नवतनवा स चलके गोरखपुर ९.१५ तक पहुँचती हे.
लेकिन गोरखपुर की लापरवाही क कारन ५५०४३ गोरखपुर आने वावजूद घंटो गोरखपुर खड़ी रहती हे,
शाम को लेट होने क नाते यह ट्रैन सुबह भी लेट रहती ह,
यही हाल इस रुट की हर ट्रेनों का है,
७५००२-७५००३-७५००४-७५००५ डेमू ट्रैन भी आज दो हफ्ते से ८ स ९ जानते की देरी स चल रही हे
सुबह के समय ५५०४४ और ७५००२ यही दो ट्रैन सहारा हे दैनिक यात्रियों की,
लेकिन आज दो हफ्ते से ये दोनों ट्रैन ४से८ घंटे विलम्ब से चल रही हे,
मासिक सीजन टिकट बनवा के हम लोग अब ठगा सा महसूस क्र रहे हे.

आप से निवेदन हे की इस रुट की स्थिति का सुधार करने की कृपा करिये
या इस रुट पर ट्रेनों का संचालन ही बंद कर दीजिये, तो हम लोगो को संतोष होगा की ट्रैन चलती ही नहीं इस रुट पर,

दैनिक यात्री
सर्वेश मिश्रा

Our parents had a journey from ndls to hw via 04416 train, which was supposed to be reach hw at 13:00 hrs but was late for more then 2.5 hrs with no reason.

The condition for the old people is more worst as the return journey was on same date.

So they boarded the train on 30th oct on same train 04415 from hw to ndls, but the train is again late by around 5 hours.

So need to know what is the compensation mechanism if the train late by more then expected time and due to that the inconvenience caused by lot many passengers.

I boarded the train from madhupur junction with unreserved super fast ticket to kolkata. After boarding i asked t. T to allot a berth in ac or in sleeper as because it's 5 hrs journey and he replied that he will off course provide me berth in ac but i have to pay rs. 500 to him otherwise he can't.
Now my question is that why should a passenger will pay more than the ticket amount to anyone if there is vacant seats in compartments. The person who next boarded the train was provided seat in ac because he paid to the amount to t. T.
I request to honable railway minister to take strict action against the person who is asking for bribe from passengers

Thanking you,
Piyush kothari