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Indian Railways Complaints & Reviews

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Updated: Jan 16, 2026
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Indian Railways reviews & complaints page 132

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S
Srinivaspavankumarkallepalli Pavan
from Vijayawada, Andhra Pradesh
Nov 3, 2017
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Address: 522001
Website: Railways reservation counter,

I went to reservation counter for book ticket and park my vehicle outside the office at around 6.40pm of 3rd november 17. The parking keeper demand me to park the vehicle inside only and to pay parking fee, but i refuge to park my vehicle inside.in between one person named himself as police constable but in civil dress involved between us and abused and threatened me that he will arrest me. I am in ayyappa diksha but he used very abused language and heart my religious beliefs. He also told that the parking vendetta should give bribe to railway officials and police. I request you to provide the cc tv footage to submit the fact at appropriate level. If footage not available please furnish the details of parking person and the police constable. If you gone through the ct footage, you can understand what exactly happened on the said occasion.
Indian Railways customer support has been notified about the posted complaint.
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    Arya Sourav
    from Jamshedpur, Jharkhand
    Nov 3, 2017
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    Sir/mam, i m sourav choubey. I was today (03 nov 2017) travelling in train no. 12872 (Ispat express) from manoharpur to tatanagar. But at tatanagar station i lost my trolley in the train. It was faded grean colored and was empty. I was in boggy-d3. The trolley was locked by 3 safety pins because the chain of the trolley was destroyed by me. It was an empty trolley, but please kindly help me out. I would be very thankful to you..
    Indian Railways customer support has been notified about the posted complaint.
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      Moorthy Krishnan
      from Mumbai, Maharashtra
      Nov 3, 2017
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      Address: East Godavari, Andhra Pradesh, 533005

      Respected sir,

      I would like to share horrible journey experience i had on 9-oct-2017 by train no. 22642 by sleeper class.

      All reserved coach were fully packed with unreserved and waitlisted passengers. Even toilet was not spared. Luggage's were dumped in toilets.

      No place to walk.
      Senior citizens and ladies who usually prefer lower birth have serious tough time.

      Tt never came to check the tickets though out my entire journey.
      Couple of time tt passes through, but never raised any objection.
      Not sure what railway police role. Scenario was highly unsecured.

      Request you to do surprise audits on this train.
      Take necessary action for comfortable journey of passengers.

      Yours sincerely,
      Moorthy krishnan. K
      Indian Railways customer support has been notified about the posted complaint.
      Nov 03, 2017
      Updated by Moorthy Krishnan
      Dear Sir,

      I am frequent traveler by Circar Express (Train No. 17643 / 17644) between CCT and MS.

      Though the train have long running hours, 90 % of the time this train do not arrive CCT or MS on time. 30 min to 1 Hour delay is very common.

      For full range travelers, it is really frustrating.

      Kindly look into this issue and get it resolved.

      Your sincerely,

      Moorthy Krishnan. K
      [protected]
      My PNR NO [protected] Traveling in above train in B 1 Compartment. After the train left on Friday, 2245 hrs till now no body cleaned the toilets even after I sent SMS on 58888.Dear RAILWAY You are only insulting PM's SWACHH BHARAT That also after charging near about Air fare as your AC 2 Charges. No exhaust fan working in any AC toilet. Imagine..
      The reserved ticket of a person is 140 were as reserved ticket of a bus is 65 Rupees of a person which is more than 100%of bus fare
      We are going to kakinada from rajahmundry and we are having the tickets and entire train is empty so we seated in reservation bogie but tc came and ask for a charge of 80 per head and discounted it to 50 and he left with out giving the slip. This is how railway department is robbing the money from the passenger by shouting on passenger29_10_2017.
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        G
        Gulshan Kalia
        from Maler Kotla, Punjab
        Nov 3, 2017
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        Jhelum express 11078.
        Date[protected]
        Lots of corruption in food price. On my e-ticket the price of food mention.. Rs50 veg plate and rs 7 tea cup. But here i got corruption in everything.. Workers give me veg plate-rs 120 & tea - rs 10
        Please solve it quickely many passanger face it. The behaviour of workers are wrost when we discous about it. I shell be very thankfull if you solve it. Thanku
        Indian Railways customer support has been notified about the posted complaint.
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          M
          musafir77
          from Ahmedabad, Gujarat
          Nov 3, 2017
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          Address: Jaipur, Rajasthan, 302018

          I frequently travel from jaipur double decker, to and fro. Past many months, i am attacked by hidden enemies via social media. I have strong reasons to believe, the serving staff, their supervisor and cleaning staff are conspiring against me for a long time. As i complained for their behaviour and food long time back then they are defaming me among fellow passengers, ticket checker, even plotting false stories with police against me that i am without ticket and others. Kindly take strictest of action against this team working in jaipur double decker. As its unbelievable how dare they can threaten a passenger. On my face they are nice but most of them except new staff the old group is of goons and how such people can be permitted to work in luxury train of this nature.

          If you care for your passenger safety then act against them in cancelling their licenses as soon as possible.
          Indian Railways customer support has been notified about the posted complaint.
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            B
            Bhaskar Veena
            from Hyderabad, Telangana
            Nov 2, 2017
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            I was travelling in 18464 prasanthi express from sspn to samalkot on 31 oct 2017 in coach no s 2. I was traveling with my parents when we are crossing nandhayala it was found that my father was missing, immediately i was reported to t. C, the response from him was very appreciable, he acted like his own family member was missing, he too looked around the all the coaches then he was helped to get in touch with rpf and he send the message to station master and made some calls for better service. At finally his support along with rpf nadhalyala we could trace my father next day around 9 am. I was so grateful his service. Unfortunately i dont know his contact number or his name i would like to express my gratitude to him, i also request railways for his contact number to wish.
            Regards
            Bhaskar
            [protected]
            Indian Railways customer support has been notified about the posted complaint.
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              G
              Ganeshvija
              from Mumbai, Maharashtra
              Nov 2, 2017
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              Address: Mumbai City, Maharashtra, 400017
              Website: Irctc.com

              Sir/madam i booked a online tatkalticket from irctc app
              But at last minute my ticket as cancelled and my amount as settled from indian bank
              On other day i see at my refund transaction details
              I see that my refund amount status as passed
              But more then 5 to 7 days as gone no refund amount as transfer to my bank account
              But few days back i see in my refund transaction details in irctc site there my amount as refunded to paytmag bank
              But i don't have any account in paytmag bank
              In paytmag site there is written that i have to complaint to irctc. Care that's why i written a complaint
              My transaction id [protected]
              Date of journey[protected]
              From ltt to ald in
              Transfer amount 2025
              And refund amount also 2025
              Indian Railways customer support has been notified about the posted complaint.
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                V
                Vaibhav B
                from Bardoli, Gujarat
                Nov 2, 2017
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                Respected sir/mam,
                On 27/10/2017, i was with my family (5) in train no. 07005/hyb rxl spl with eticket and original id. These ticket and id showed to the squad but they demand all passenger id, that time me, my father and my sister showed original id but they not satisfied and charge extra amount on two passengers.
                Sir/mam please look into the matter, chalan no. (680157)
                Indian Railways customer support has been notified about the posted complaint.
                Nov 02, 2017
                Updated by Vaibhav B
                [protected]
                Train no.17302, actual departure time was 20:30 from DWR, the train has not yet arrived at the station, even though the time is 22:43. Further neither announcement nor information by Public addressing system. Ridiculous!!!
                Sir

                Why the Fast Trains from Bareilly to Mathura Junction on daily basis are not running.

                No train on Sunday after 12.10 pm to 5 .00 pm in KASGANJ to Mathura Junction. Why
                ?
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                  S
                  Saju Mon
                  from Kolkata, West Bengal
                  Nov 2, 2017
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                  My name is saju george, i lost my wallet while travelling from to coimbatore to tiruvananthapuram. I found it missing as immediately as i boarded the train. The details of the docs missing are given below.

                  1. Voter id - tjx0253096
                  2. Pan card
                  3. Atm card
                  4. Driving licence

                  Also kept in the wallet was some important bills.

                  I'm desperately in need of these documents. Please take any necessary action.

                  My information

                  Saju george
                  Palamkuzhy. House
                  Puthu mala. P. O
                  Pathanamthitta.
                  Pin.691554
                  Mob - [protected]
                  Saju. [protected]@yahoo.in
                  Indian Railways customer support has been notified about the posted complaint.
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                    Deepu Kj
                    from Jayamkondacholapuram, Tamil Nadu
                    Nov 2, 2017
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                    bike not yet reached the destination.. it's been 5 days

                    Hello,

                    I have sent my bike through railway parcel services from pune to katpadi on[protected]. Still today[protected], i have not received my bike to the destination station. The authorities in pune are not giving proper answer.
                    Please let me now what should be done.
                    Receipt number for pune bill book: 958811
                    Gst ac no: 27aaagm0289c221

                    Thanks
                    Deepu...
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                    R
                    rajneesh0740
                    from Mumbai, Maharashtra
                    Nov 2, 2017
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                    My parents had to travel from delhi to una himachal on 01 nov 17 by train no 14553 in 2ac at birth no a1 17 and 18. They were waiting from 2130 hrs at old delhi railway station at platform no 14 as the display board was showing that train no 14553 will come on platform no 14. But at last train came at platform no 15 and it left the station. And along with my parents so many other passengers missed thier train. My complaint is that who is responsible for this and what about the fare and inconvenience.
                    Indian Railways customer support has been notified about the posted complaint.
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                      R
                      Ravi77rc
                      from Raha, Assam
                      Nov 2, 2017
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                      Address: Kolkata, West Bengal, 700061

                      Dear sir,
                      I am reserve e ticket tatkal but not confirm and my otp vikalp not send any massage my pnr no [protected]. And transaction id [protected]. Iam travelling with my sick dad and senior citizen. And i choose other train for travelling and i pay to tc fine as per rule but tc not allot berth and he give a birth other person for some unknow money. I attach a photo of ticket and fine received. Please take action
                      Indian Railways customer support has been notified about the posted complaint.
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                        S
                        Sam3334
                        from Gurgaon, Haryana
                        Nov 1, 2017
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                        Address: Gaya, Bihar, 823001

                        Dear sir,

                        I booked 2 cartoon boxes vide railway prr no. [protected] on 10th october 2017 from gaya to new delhi. It had been loaded into train no. 12397 mahabodhi express. But till now it has not reached at new delhi. Slr was opened and no parcel was inside. The boxes contained costly items was to used before deepawali. Due to not reached of item i got a huge loss.

                        Please help me find out the material or get it delivered at new delhi.

                        My contact details are as under...

                        Santosh kumar
                        Mail id - [protected]@rediffmail.com
                        Indian Railways customer support has been notified about the posted complaint.
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                          R
                          Raju kumar soni
                          Nov 1, 2017
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                          Address: West Champaran, Bihar, 845106
                          Website: excess money

                          Dear sir,
                          I am raju kumar soni, i am travel with 12557 (Sapt karanti) on 30/10/2017 form nke to anvt, but i have not conform ticket so, i travel with pantry car, i seen may be 70 to 73 people travel in pantry car,

                          Pantry manager tack @ 1, 000 r. S, i told team i have not conform ticket and i already give fine to ticket collector,
                          But in sleeper coach space not available,

                          In this way they are earn 70k to 1, 00, 000 per trip, in this work, include tte, station staff, rpf
                          I only say please tack necessary action so, all person take ticket ya fine as per railway
                          Indian Railways customer support has been notified about the posted complaint.
                          Hi sir my self Mohd Jamal khan and I was booked railway ticket from LTT to BXR on 29 aug but that day train was fully cancelled and still i have no receive my amount it's over more than 1 month and more one thing I also field TDR regarding this
                          Pnr no [protected]
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                            Felix Sebastian
                            from Mysore, Karnataka
                            Nov 1, 2017
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                            Address: Thiruvananthapuram, Kerala

                            I am a regular passanger of the train kochuveli amritsar express. It is known as superfast, but there is no use becz it stops at regular intervals and allow passing of other local trains... It always running late (Every week).. The punctuality is very poor.. The speed is also poor..
                            So i decided to quit this train due to its poor performance..

                            Thank you
                            Indian Railways customer support has been notified about the posted complaint.
                            Please change the tap in Mukerian station (MAX) becouse wasting of water please save water.

                            Thanks & Regards
                            Ravi Mehra
                            No updates of train No. 15910 after morning 0949 hrs. Facing problem in tracing the arrival and departure in any station after Kamakhya in the morning.
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                              S
                              from Mumbai, Maharashtra
                              Nov 1, 2017
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                              Address: Mumbai City, Maharashtra, 400004

                              Roque monteiro
                              M-260, krantinagar,
                              J. S. S. Road,
                              Girgaon,
                              Mumbai – 4.
                              Date : 31st oct. 2017

                              Sub : no ticket checkers on mangalore express ever in my 4 years of journey

                              Dear sir / madam,

                              I travelled on 12th oct. 2017 by mangalore express (Train no 12133) to goa, no t. C. Entered in our compartment to check our tickets. Also in my 4-5 times of travelling in this same train, i am yet to see a t. C. Come to check our tickets.

                              In panvel a group of people entered our compartment with mats and papers and slept in the passage, aisle and toilet area which made it very difficult for my mother to go over them in the night. My mom is diabetic and she needs to frequent the toilet. Just understand how difficult it was to us and also the co-passengers. The very fact that these people are coming prepared with mats and paper shows that they do no fear the tc coming as it is become routine for them now since they too are aware of tc not coming in this train.

                              I have sent you a photocopy of my ticket which shows that my ticket was never checked, i wished i had preserved the previous tickets too.

                              I am posting this copy to mid-day publication too with the intention they publish this as an article.

                              ….. Roqeu monteiro
                              Indian Railways customer support has been notified about the posted complaint.
                              Roque Monteiro
                              M-260, Krantinagar,
                              J.S.S. Road,
                              Girgaon,
                              Mumbai – 4.
                              Date : 31st Oct. 2017

                              Sub : No Ticket Checkers on Mangalore Express ever in my 4 years of Journey

                              Dear Sir / Madam,

                              I travelled on 12th Oct. 2017 by Mangalore Express ( TRAIN NO 12133 ) to Goa, No T.C. entered in our compartment to check our tickets. Also in my 4-5 times of travelling in this same train, I am yet to see a T.C.come to check our tickets.

                              In Panvel a group of people entered our compartment with Mats and Papers and slept in the passage, Aisle and Toilet Area which made it very difficult for my mother to go over them in the night. My mom is diabetic and she needs to frequent the Toilet. Just understand how difficult it was to us and also the co-passengers. The very fact that these people are coming prepared with mats and paper shows that they do no fear the TC coming as it is become routine for them now since they too are aware of TC not coming in this train.

                              I have sent you a photocopy of my ticket which shows that my ticket was never checked, I wished I had preserved the previous tickets too.

                              I am posting this copy to Mid-Day publication too with the intention they publish this as an article.

                              ….. Roque Monteiro
                              I had booked a ticket online ...but unfortunately ticket had not been confirmed..so I called customer care, none of it no. Is working of IRCTC...and the window person of enquiry is saying that u have to cancel ur ticket ...so please I suggest u to acquire a working customer care number ...
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                                Shalini789
                                from Kanpur, Uttar Pradesh
                                Nov 1, 2017
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                                Respected sir,
                                Train no. -04035 is very very late. I know this is a special train, but sir there should be limitation for late. It is late by 14hours right now and increasing late timing every hour.
                                Train no-04035
                                What is this? You are not taking any action against this. This train is getting late every hour.
                                Please it's my humble request, look at this on highest priority.
                                Please work in it.
                                Please look into this matter.
                                Thanks
                                Indian Railways customer support has been notified about the posted complaint.
                                Nov 01, 2017
                                Updated by Shalini789
                                PNR:[protected], TRAIN:04035, DOJ:01-11-17, 3A, MGS-NDLS, beDep:03:50,
                                SHALINI, B3 55,
                                Train is not reach to MGS station yet, it's right time is 3:50am .
                                I don't get it's actual information on online train running portal also.
                                Please do the needful.
                                Where is train and when it will come to MGS STATION AND WHEN I WILL REACH TO NDLS STATION?
                                I have to reach NDLS STATION today anyhow.
                                Train no 18030 got delayed by 9 hrs on 25th Oct morning & I could not attend office for the day. If I missed train then I am in loss. if Indian rail makes mistake why should I bear the loss? I need compensation. No reason for delay by such a long time. we are talking about Bullet train now. I need justice.
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                                  kumarjyoti
                                  from Noida, Uttar Pradesh
                                  Nov 1, 2017
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                                  Hi,

                                  I took train 15203 (Pnr [protected]) on 30st oct from mfp but train was late without reason and bad planning and running by rail staff and reached lucknow around 3 hrs late at 3:59 pm on 31st oct. Due to this i missed my shatabdi 12003 (Pnr [protected]) for gzb at 3:35pm on 31st oct. This happened only due to railway bad planning and delay the train without any reason. So request you to refund the amount of rs3195/- asap.

                                  Waiting for quick and positive response.


                                  Thanks n regards
                                  Kumar jyoti
                                  M: +[protected]
                                  E: [protected]@gmail.com
                                  Indian Railways customer support has been notified about the posted complaint.
                                  There is no plug point for mobile charging in train no- 12833 in B-2 coach, near seat no- 1, 2, 3.
                                  Even though it's a 3rd AC coach, there is no charging point. And I am coming from Ahmadabad. My phn charge has been finished.
                                  Please solve it.
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                                    mehimanshu1211
                                    from Noida, Uttar Pradesh
                                    Oct 31, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                    I booked a ticket from reservation counter on 16 oct 2017 and after chart ticket remain waitlisted. After which i went to surrender the ticket and get my refund but unfortunately standing in queue for half an hour counter went out of service and i have to cancel my ticket online. After that i called customer care where i was informed that refund cab be taken in 3 days. But when i went to reservation counter they refused. I have raised 2 complaint on railway website but with no result. Complaint are closed without appropriate action. Please help me
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      btemani
                                      Oct 31, 2017
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                                      Tdr number:[protected]
                                      Pnr : [protected]
                                      Tdr filing date: 29-sep-2017 23:28:42 hrs
                                      Reason for tdr: train late more than three hours and passenger not travelled.
                                      Rain no./name: 04405/dbg dli special
                                      Date of journey: 29-sep-2017
                                      Boarding: gorakhpur jn (Gkp)

                                      I have to file tdr as the train was delayed for more that 13 hours with no surity when it will start. Had filed the tdr but yet not action has been taken for refund
                                      Indian Railways customer support has been notified about the posted complaint.
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