Indian Railways Complaints & Reviews

With reference to the notice number [protected], we have dispatched our material through railway parcel service (Pwb no.[protected] dated 28/06/2017).

The respective consignee has not yet received the parcel so far. We have contacted the railway parcel service many times but went in vain.
Hence, we are requesting for the claim amount mentioned in our purchase order.

We have also sent a mail to [protected]@claims....

I am a serving senior officer of indian army.

I booked tickets for me and my wife by 22481 jodhpur delhi sarai rohilla sup exp on 14 oct 17. Sch arr at sarai rohilla was at 0520 on 15 oct 17.
The next connecting train was 12011 kalka shatabdi, sch dep at 0740 on 15 oct 17 from new delhi. (Photo of both tickets attatched)

22481 arr at delhi cantt at 0954 ie more than 4 hours late and by then i had missed...

Dear mr. Piyush goyal,
I would like to bring it to your notice since the day you had taken the charge as minister of indian railways, the services has gone worst to the worst.
It is my observation that the trains are running very late and there is no control or supervision over them.

Today (23/10/17) i was to travel ahmedabad by bdts-bvc express (12971) and to board the train from andheri at 21:45 hrs.
I...

@railminindia pnr no [protected] tr. No.12479 coach b2train stopes 2 min at jwb st. But attendant didn’t open the door the door was closed
And the main thing is that my coach glass was broken and this service we are getting from indian railway this trains runs from jodhpur to bandra terminus my board was from jawai bandh train name is surya nagari exp...

Dear sir, i did tatkal reservation at 20/10/2017 time 11:00 am from irctc registered login id {train no 22181 }. From sgo to gwl for 21/10/2017. I paid tatkal fare charges 830 rs by my sbi internet banking {irctc transaction reference no [protected]} and at 11:30 am rs 830 rs deducted from my account {sbi transaction reference no igacfmbpr9 } but after at i did not get any tatkal ticke booking from irctc or after 11:10am there were 65...

I had cancelled my ticket on 09.01.2017, till date i have not received my payment. I made several request but no effect. I had ticket for jummbu tawai ex howrah to pathankot dt of journey 24.3.2017 in ac 2 tier, ticket number 88888564. I am a senior citezen heart patient, but not yet received my claim after visiting several times in kolkata office

Pnr number [protected]...

Train no - 17038
Train name - bikaner-secunderabad express
Pnr - [protected]

We are traveling in this train right now with our family. We are traveling in sleeping coach.

Issues:
-sleeper coach looks like a general coach.

- there is no cleanliness in the coach. There is so much garbages in the coach. No cleaner has come in the coach since the morning.

- washrooms...

Dear sir, today i am travelling in train from bijapur to solapur passenger train, at depature time in bijapur is 12.05 am, in this journey i have lost 1 mobile phone redmi note 4 gold colour 4 gb ram & 64 gb internal memory (Imei no - [protected]) & 980 rupess cash, & train ticket also. I will reort immediately in rpf police station solapur when i reached solapur, they write a rough notes, (Duty officer name is pawar) at early morning...

Sir i have booked railway luggage service for transfer my bike from pathankot cantt to lucknow nr with receipt no 785968 on dt 22.10.2017 on trian 12238 beghampura express. The luggage will unloading on 23.10.17 at lucknow but luggage staff have not unload my luggage inspite of trian halt more than 30 minutes at platform. They are not even listening any thing. Sir now i am afraid how i could get my byke. Please help me regarding this.br...

Sms received on 21.09.2017 that train no 07150 njp-vskp schedule on 02.10.2017 was cancelled due to unavoidable circumstances. But i have not received refund of rs 2235/- vide pnr no. [protected]. I have requested three times vide ticket id irctc # 6865901, 6901485, 6950553 & attached sms (Train cancellation) also. I have talked two times to customer service. They have informed that it is being looked after. Please refund the amount at the...

As the coach no:c8 of shatabdi express from pune to secunderabad has been detached on 14.10.2017, we could not travel through that train. We have received an sms at 4.24 am on 14.10.2017 stating that "c-8 coach of t. No.12025 pune sc shatabdi exp.. Leaving pune on 14/10/17 is detached. E-tkt holders kindly collect certificate from t. C. Woffice pune for refund purpose". As we are in hurry to rush to hyderabad in bus, we could not meet anybody...

I have travel on 13th morning and 15th evening from thalassery second platform. Since the many passengers are outside and the passenger waiting room show empty, myself and family enter to the hall. Both time quiet bad urinal smell at waiting room. Found the urinal area not cleaning properly. Since many passengers travelling everyday from this station request to arrange tor rectify the problem...

I had cancel waiting ticket of pnr no.[protected], at 15.22 while depart time of train from reservation station is 16.25. By irctc counter ticket cancel facility.
From reservation station is 16.25.
When i am going to surrender the original counter ticket at nagpur railway station counter the thicket counter staff deny to refund the amount. His comment is attached to cancellation form with mail as well ticket.

Because...

On 16/10/17 i had to travel from delhi sarai rohilla to ratangarh, rajasthan by train 22482. This train starts from delhi sarai rohilla and goes up to jodhpur. The scheduled departure is 23.15 pm but when i reached at delhi station i got informed that train is late and will depart at 04.45 am next day. The whole night i had to sit on floor to wait along-with hundreds of other co-passengers. This is not the first incidence regarding the delay...

Dear sir
Its very painful to inform you that i alongwith my family had planned to visit my parents staying in kolkata to attend the holy chhat puja 2017. I got my ticket booked on 22 jun 17 for train no 12001 (Date of journey-20 oct 17) from habibgunj to jhansi and another train (Pratham swatantrata sangram train no 11106) time of departure from jhansi 2100 hrs. However train no 12001 was announced to be late by 01 and half hours initially...

I am sapana kumari, travelling today from nzm to kota by 12432 trivandrum rajdhani alone. Due to pregnancy i have ordered continental food upon asking of coach attandant. He said nothing at that time. When he came to give lunch to me he denied to provide continental food. He said there is nothing in pantry car, he can provide me continental food at dinner. When i ask about complaint book, he denied to give me and he said i[censored] want to take...

I had filled tdr on date 26-sep-2017 10:23:30 hrs, cancellation id: [protected] and
Reason for tdr: train late more than three hours and passenger not travelled. Tdr refund case has been registered with[protected] on[protected]. Today is 17th day from the date of tdr refund case registered and and 27 day from the date of tdr filed still haven't received refund.

Would you please do some needful so that i can get...

This is rajani bharati, i went ujjain railway reservation office on[protected] for tatkal reservation in 3rd ac. I had to go from ujjain to junagadh. My number in reservation row is second on first window. Despiste a-8 (8 seats vailable) railway reservation employee denied to give me reservation and demanded 10000 rs from me to give reservation. I had been facing this froble since 4-5 days. Due to this corruption by railway employee i faced...

Hi support team,
I have booked a tatkal ticket from cnb
To anand vihar for gareeb rath express on 24th sept
2017 and date of journey was 25th sept 2017
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not...

I am travelling in train 14708 rajakpur express coach b2.. Toilets of this compartment are so bad and the whole compartment is giving out a bad smell. Things are really bad here and i cant even breathe fresh air as these train compartments are smelling too bad. Please correct it earliest possible as we as take corrective actions for the coming time too....