Indian Railways Complaints & Reviews

Dear sir
Its very painful to inform you that i alongwith my family had planned to visit my parents staying in kolkata to attend the holy chhat puja 2017. I got my ticket booked on 22 jun 17 for train no 12001 (Date of journey-20 oct 17) from habibgunj to jhansi and another train (Pratham swatantrata sangram train no 11106) time of departure from jhansi 2100 hrs. However train no 12001 was announced to be late by 01 and half hours initially and as the time progressed the late period extended to 2 and half hours and finally 2 and 3/4th hours for which i had to cancel my journey as it was not possible to catch the train from jhansi to kolkata. The train had not left habibgunj till 1735 hrs. I didn't get a single penny as refund for shatabdi and rs 650 against three 3ac tickets of train no 11106. My parents don't believe me. This is the first time in my life where i had to face such embarrassment.
Kindly do the needful.

Manwendra mani trivedi
Pnr no [protected] (Train no 12001)
Pnr no [protected] (Train no 11106)

I am sapana kumari, travelling today from nzm to kota by 12432 trivandrum rajdhani alone. Due to pregnancy i have ordered continental food upon asking of coach attandant. He said nothing at that time. When he came to give lunch to me he denied to provide continental food. He said there is nothing in pantry car, he can provide me continental food at dinner. When i ask about complaint book, he denied to give me and he said i[censored] want to take complaint book go to the pantry car. I have to remain hungry during train journey despite paying money for same during ticket booking.

I had filled tdr on date 26-sep-2017 10:23:30 hrs, cancellation id: [protected] and
Reason for tdr: train late more than three hours and passenger not travelled. Tdr refund case has been registered with[protected] on[protected]. Today is 17th day from the date of tdr refund case registered and and 27 day from the date of tdr filed still haven't received refund.

Would you please do some needful so that i can get my refund money. It was my fault that train was running more than 5 hours of delay and passenger was not traveled on train.

Please try to refund the money as soon as possible.

This is rajani bharati, i went ujjain railway reservation office on[protected] for tatkal reservation in 3rd ac. I had to go from ujjain to junagadh. My number in reservation row is second on first window. Despiste a-8 (8 seats vailable) railway reservation employee denied to give me reservation and demanded 10000 rs from me to give reservation. I had been facing this froble since 4-5 days. Due to this corruption by railway employee i faced heavy loss. Please take necessary action. I could not join my job and faced 20lakh rupees loss.

Hi support team,
I have booked a tatkal ticket from cnb
To anand vihar for gareeb rath express on 24th sept
2017 and date of journey was 25th sept 2017
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to lipsy. [protected]@gmail.com
Ticket details:
Do transaction :- 29th oct, 2014.
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 25th sept 2017 06:31:05 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: northern railway (Nr)
Registration no:[protected]
Warm regards,
Lipsy

I am travelling in train 14708 rajakpur express coach b2.. Toilets of this compartment are so bad and the whole compartment is giving out a bad smell. Things are really bad here and i cant even breathe fresh air as these train compartments are smelling too bad. Please correct it earliest possible as we as take corrective actions for the coming time too.

Agent name-pinki agarwal talukdar. Her son name rakesh talukdar. Address-jateswar, falakata. Alipurduar, west bengal, 735216, near jateswar shib mondir. He used tatkal software, he was set agent at falakata railway station, and dalgaon rail station. His mo no-[protected]. Every reservation ticket he charged ₹200. And at tatkal ticket he charged ₹400minimum, some times it's highly over ₹500. What is the matter?
I ask you sir...
What you do against complaint to pinki agarwal talukder and her son rakesh talukder. His ph no-[protected]..

Dear sir, i am sanjai kumar. I am complaining tatkal wait list charge rs.60. At festival time mostly middle class people booking ticket, i am one of them. If tatkal ticket not confirmed is in waitlist also they charged rs.60 deducted and remaining amount refunded. Most of people trying to book ticket. Mostly wait list came because now railway introduced premium tatkal. Now tatkal seat 240 reduced to 120 seats. So what i say tatkal wait list charge is very high try to reduce it. Try to reduce premium tatkal and increase tatkal around 170. I hope u will consider it.
Citizen of india
Sanjai kumar

Dear sir, i am travelling in the andaman express from delhi to vijayawada departed on 21 st october, my son mobile was stolen at gwalior station from s6 coach seat no 39, my pnr number is [protected] train no 16032 my mobile number is [protected], the phone is iphone 6, i tried complaining to grp at many stations they could not lodge a complaint becoz of the less stoppage time at stations

`train no.22691 is having stopping at guntakal jn.. But i am very surprised that 22692
Train is not having stopping at guntakal jn. As per your train schedules. It is more surprised that last early hours at 00.15 i personally saw that 22692 train has stopped at guntakal jn. For about ten minutes. Guntakal jn is a very prominent and number 2 position after bza.in a. P.. I request you to make official stop at guntakal jn. So that we can make reservation from nzm to gtl.

Sir/madam
I am going to samastipur (Spj) by train no - 19601, i have purchase a general ticket from delhi to samastipur rs. 290/- on the way due to havy rush in train i have change my coach from general to 3rd a/c. At lucknow junction. After some time a t. T. Came and charge the fine rs. 1800/- but receipt given unknown amt this receipt is unable to read due to ajibo garib writing style for ur reference i attaching the receipt..

Thanks & regard
Navneet kumar choudhary

Dear sir, we are traveling in train no 15667 coach s-8, it is not possible to place any step in passage, there is no difference between local and reservation compartments. I don't know why we are paying for reservation we need help from you. Next station is baroda now.

Really disgusting to see that no one has turned up till now (8.12pm) to clean our coach (B6) of dibrugarh-ndls rajdhani express (12423) dated 21/10/17... Pieces of paper, eaten food items are lying all around inside the coach, rats & cockroaches moving all around, stinking smell from the toilet etc. And there is no one from the cleaning team to clear it. When i asked the attendant of the coach, he replied there is no sweeper in this train 😢

Really disappointing to see this situation... When railway ministry claims to improve the situation and is on the constant run to increase the fares

Looking forward to an immediate action in this regard.

Regards

Saumyendu

Hi,

First thing please provide the correct customer care number as none of the provided numbers work.

Now my problem is i booked a ticket today under tatkal and the seats were available till i proceeded for payment. But after the payment was done i got a ticket in tqwl. I did not ask for a tqwl ticket then how does your site assume that i need that ticket. Shouldn't you ask for confirmation?

Now that i have cancelled the ticket i have suffered a loss of rs. 60. You are taking rs.60 from rs.110 ticket. Does that even make sense? I request to be paid back my money (Full refund)

Pfa. Transaction id: [protected]

Regards,
Sneha kanekar

I have checked online status at 4:46pm of my train number 59832 and it's showing that it's departed from khachrod station on 4:40pm, but that it was not departed, it departed on 4:47pm.
For this type o[censored]pdate will misguided to traveller and he can cancel or change the plan. For this sector every minute is very important, for such wrong update spoiled the government sector image.
As you know that your sector image is very bad in front of everyone. Please don't damage more.

Before chart prepared pnr status was rac 70. After prepared it was rac again. From berhampur to delhi through bhubaneswar, sambalpur.12 hours have already past but still railway not confirming a lady patient's rac. How can she travel such a long journey of 36 hours to delhi?
How can railway give bearths in subsequent stations as bhubaneswar, sambalpur, jharsuguda etc without ignoring rac lady patient coming from previous station i. E bam sitting 12 hours in in security.
Soln -
Pray to give her a birth immediately on humanity ground.

Sir,
On 8 oct 2017 i was going to vaishno devi from nagpur by ten express but it was not clear railway ticket they had return to tickets no i. E himsagar express they were announcing thw name of only himsagar express ^&was waiting for my ten express & i missed it. That money was also no refundable because after 2hrs i came to know that both trains are same.

Then i had travel with suvidha train om the same day bit i don't know reason why your tickets amount is beyond imagination with no facilty.
But surprising when katra stations came hardly 25 passenger were there. And along passenger not even ore then divas per y kmowledge3 the scenario which i have seen.
I think i should get my refund amount of train i. E ten express extra amount of suvidha express.

Indian railway parcel complaint — parcel missing. No - d 877029. 12 october2017

To,

Drm sir,
Chennai

Sub - parcel missing (House hold)

R/sir,

I am booked my luggage on dated 12 october 2017 from dimapur to perambur (Parcel no. D 877029), but till now i have not received my parcel.

I have inquired at chennai parcel office several time but the parcel officer is not taking any responsibility.

Sir, i am in service indian army and hence i cant take leave and go to the railway station daily.

I attached the billty copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.

Your faithfully
Muniaraj
Mob. Number -[protected]
Email :- [protected]@gmail.com

I had done reservations at chennai egmore counter on 11 oct17 and i had paid through debit card. On oct17 some amount deducted from amount with reference to 11 oct 17 by southern railway. I fail to understand that how can railway can deduct any amount from my without my knowledge as once all dues paid at the same time during reservation. Plz resolve my query at the earliest

Dear sir/madam,

Yesterday (Ie. On 19.10.2017) myself & my husband travelled by train no. 11022 (Chalukya express) from madurai jn. To yeshwantpur rly. Station.

We have booked the tickets online (Opted for lower berths) more than 100 days in advance ie. On 6.07.2017. Iam 53 & my husband is 58 years old. Without considering our age we were allotted upper berth & side upper berth.

We thought due to diwali holidays all the lower berths will be full. But to our dismay, when we boarded the train, we noticed that most of berths were empty including several lower berths. We had to request tte for lower berths & he was very obliging & finally we got lower berths.

But at the time of booking the tickets itself we could have been allotted lower berths & we would have been very happy without any tension.

Another incident which i would like to narrate is given below :

My aged parents (Both in their eighties) were travelling from yeshwantpur to palakkad jn. By garibrath train on 5.10.2017. We booked the tickets on 4.10.2017 (Online), nearly 300 to 400 berths were vacant at the time of booking. Inspite of that both of them were allotted upper berths. Finally with great difficulty they got lower berths.

I am unable to understand the logic behind the allotment of berths. I would request the railway authorities to look into similar cases & give preference to allot lower berths for middle aged passengers & senior citizens.

I think it can be taken care at the time of booking the tickets online / offline please.

Thanking you,

R. Vijayalakshmi