Indian Railways Complaints & Reviews

Agent name-pinki agarwal talukdar. Her son name rakesh talukdar. Address-jateswar, falakata. Alipurduar, west bengal, 735216, near jateswar shib mondir. He used tatkal software, he was set agent at falakata railway station, and dalgaon rail station. His mo no-[protected]. Every reservation ticket he charged ₹200. And at tatkal ticket he charged ₹400minimum, some times it's highly over ₹500. What is the matter?
I ask you sir...
What you do against complaint to pinki agarwal talukder and her son rakesh talukder. His ph no-[protected]..

Dear sir, i am sanjai kumar. I am complaining tatkal wait list charge rs.60. At festival time mostly middle class people booking ticket, i am one of them. If tatkal ticket not confirmed is in waitlist also they charged rs.60 deducted and remaining amount refunded. Most of people trying to book ticket. Mostly wait list came because now railway introduced premium tatkal. Now tatkal seat 240 reduced to 120 seats. So what i say tatkal wait list charge is very high try to reduce it. Try to reduce premium tatkal and increase tatkal around 170. I hope u will consider it.
Citizen of india
Sanjai kumar

Dear sir, i am travelling in the andaman express from delhi to vijayawada departed on 21 st october, my son mobile was stolen at gwalior station from s6 coach seat no 39, my pnr number is [protected] train no 16032 my mobile number is [protected], the phone is iphone 6, i tried complaining to grp at many stations they could not lodge a complaint becoz of the less stoppage time at stations

`train no.22691 is having stopping at guntakal jn.. But i am very surprised that 22692
Train is not having stopping at guntakal jn. As per your train schedules. It is more surprised that last early hours at 00.15 i personally saw that 22692 train has stopped at guntakal jn. For about ten minutes. Guntakal jn is a very prominent and number 2 position after bza.in a. P.. I request you to make official stop at guntakal jn. So that we can make reservation from nzm to gtl.

Sir/madam
I am going to samastipur (Spj) by train no - 19601, i have purchase a general ticket from delhi to samastipur rs. 290/- on the way due to havy rush in train i have change my coach from general to 3rd a/c. At lucknow junction. After some time a t. T. Came and charge the fine rs. 1800/- but receipt given unknown amt this receipt is unable to read due to ajibo garib writing style for ur reference i attaching the receipt..

Thanks & regard
Navneet kumar choudhary

Dear sir, we are traveling in train no 15667 coach s-8, it is not possible to place any step in passage, there is no difference between local and reservation compartments. I don't know why we are paying for reservation we need help from you. Next station is baroda now.

Really disgusting to see that no one has turned up till now (8.12pm) to clean our coach (B6) of dibrugarh-ndls rajdhani express (12423) dated 21/10/17... Pieces of paper, eaten food items are lying all around inside the coach, rats & cockroaches moving all around, stinking smell from the toilet etc. And there is no one from the cleaning team to clear it. When i asked the attendant of the coach, he replied there is no sweeper in this train 😢

Really disappointing to see this situation... When railway ministry claims to improve the situation and is on the constant run to increase the fares

Looking forward to an immediate action in this regard.

Regards

Saumyendu

Hi,

First thing please provide the correct customer care number as none of the provided numbers work.

Now my problem is i booked a ticket today under tatkal and the seats were available till i proceeded for payment. But after the payment was done i got a ticket in tqwl. I did not ask for a tqwl ticket then how does your site assume that i need that ticket. Shouldn't you ask for confirmation?

Now that i have cancelled the ticket i have suffered a loss of rs. 60. You are taking rs.60 from rs.110 ticket. Does that even make sense? I request to be paid back my money (Full refund)

Pfa. Transaction id: [protected]

Regards,
Sneha kanekar

I have checked online status at 4:46pm of my train number 59832 and it's showing that it's departed from khachrod station on 4:40pm, but that it was not departed, it departed on 4:47pm.
For this type o[censored]pdate will misguided to traveller and he can cancel or change the plan. For this sector every minute is very important, for such wrong update spoiled the government sector image.
As you know that your sector image is very bad in front of everyone. Please don't damage more.

Before chart prepared pnr status was rac 70. After prepared it was rac again. From berhampur to delhi through bhubaneswar, sambalpur.12 hours have already past but still railway not confirming a lady patient's rac. How can she travel such a long journey of 36 hours to delhi?
How can railway give bearths in subsequent stations as bhubaneswar, sambalpur, jharsuguda etc without ignoring rac lady patient coming from previous station i. E bam sitting 12 hours in in security.
Soln -
Pray to give her a birth immediately on humanity ground.

Sir,
On 8 oct 2017 i was going to vaishno devi from nagpur by ten express but it was not clear railway ticket they had return to tickets no i. E himsagar express they were announcing thw name of only himsagar express ^&was waiting for my ten express & i missed it. That money was also no refundable because after 2hrs i came to know that both trains are same.

Then i had travel with suvidha train om the same day bit i don't know reason why your tickets amount is beyond imagination with no facilty.
But surprising when katra stations came hardly 25 passenger were there. And along passenger not even ore then divas per y kmowledge3 the scenario which i have seen.
I think i should get my refund amount of train i. E ten express extra amount of suvidha express.

Indian railway parcel complaint — parcel missing. No - d 877029. 12 october2017

To,

Drm sir,
Chennai

Sub - parcel missing (House hold)

R/sir,

I am booked my luggage on dated 12 october 2017 from dimapur to perambur (Parcel no. D 877029), but till now i have not received my parcel.

I have inquired at chennai parcel office several time but the parcel officer is not taking any responsibility.

Sir, i am in service indian army and hence i cant take leave and go to the railway station daily.

I attached the billty copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would very much thankful for your kind co-operation

Thanking you.

Your faithfully
Muniaraj
Mob. Number -[protected]
Email :- [protected]@gmail.com

I had done reservations at chennai egmore counter on 11 oct17 and i had paid through debit card. On oct17 some amount deducted from amount with reference to 11 oct 17 by southern railway. I fail to understand that how can railway can deduct any amount from my without my knowledge as once all dues paid at the same time during reservation. Plz resolve my query at the earliest

Dear sir/madam,

Yesterday (Ie. On 19.10.2017) myself & my husband travelled by train no. 11022 (Chalukya express) from madurai jn. To yeshwantpur rly. Station.

We have booked the tickets online (Opted for lower berths) more than 100 days in advance ie. On 6.07.2017. Iam 53 & my husband is 58 years old. Without considering our age we were allotted upper berth & side upper berth.

We thought due to diwali holidays all the lower berths will be full. But to our dismay, when we boarded the train, we noticed that most of berths were empty including several lower berths. We had to request tte for lower berths & he was very obliging & finally we got lower berths.

But at the time of booking the tickets itself we could have been allotted lower berths & we would have been very happy without any tension.

Another incident which i would like to narrate is given below :

My aged parents (Both in their eighties) were travelling from yeshwantpur to palakkad jn. By garibrath train on 5.10.2017. We booked the tickets on 4.10.2017 (Online), nearly 300 to 400 berths were vacant at the time of booking. Inspite of that both of them were allotted upper berths. Finally with great difficulty they got lower berths.

I am unable to understand the logic behind the allotment of berths. I would request the railway authorities to look into similar cases & give preference to allot lower berths for middle aged passengers & senior citizens.

I think it can be taken care at the time of booking the tickets online / offline please.

Thanking you,

R. Vijayalakshmi

Me and family traveled in kanyakumari express (12633, pnr: [protected]) in s1 coach on 16 october. There were 2 issues during this painful journey
1) train was delayed by 2.5 hours when it reached nagercoil. The main reason what i learnt was a stalled goods train in the egmore-tambaram section which was on the same track as 12633. I am at loss of words to understand how an engine which cannot pull the load can be fitted
2) about...

My pnr no is [protected]. I boarded the train in lucknow. Train reached 4 hrs late. The moment i entered the coach not only foul smell was emanating from toilet but there was no water at all to use it. The passengers complained the water shortage for last 12 hrs. Small children n women were finding difficult to continue the travel but had no option due to festive season. Pls taken immediate action n if possible please arrange the water atvelast for aam admission. Still to travle for another 15 hrs to isme

Sir, i m amit shivhare [protected] :- mera chota bhai pankaj shivhare jiski mental position thik nahi he aur uska ilaj mental hospital gwalior me chal raha he uski kal raat ko 08:00pm par achanak mental position bigdi aur jab me market gaya hua tha tab bah ghar se chala gaya me jab ghar 08:30 par wapas ghar aaya to pata chala phir me use dunde laga to pata chala ki wah station ki aur gaya he me aur mera dost amit soni [protected] dabra dono usko dhodte huye station pahuche ek dusre dost ko mene 02 platform ticket lane ko kaha dabra station par platform no 02 par ticket window na ho ne ke karan ticket lene ke liye platform no 02 ko par karte hue platform no 01 par jana padta he tab tak hum mere bhai ko dhudte hue platform no 02 par aage ki taraf jhansi ki taraf pauche to waha mera bhai mil gaya me usse ghar chalne ki baat kar hi raha tha ki achanak waha par railway protection force ke lakhan lal meena train ki entry karne aagaye aur humse ticket ki maang karne lage humne unhe sari baat batai ki mere bhai ki mental position thik nahi he aur unhe humne uska current treatment prescription bhi dikhaya tab bhi wah use na mante huye ticket ki maang karne lage tab humne kaha ki sir thodi der rukjao abhi ticket lekar mera dost aata hi hoga par wah maan hi nahi rahe the aur kah rahahe the ki ticket dikho aur ticket nahi he to 1000.00 ke hisab se 2000.00 penalti bhar kar rasid banbao ya 250.00 ke hisab se mujhe 500.00 dekar bina rasid ke nikal jao aaj diwali ka tyohar he me tumhe aandar kar dunga to tumhara tyohar kharab ho jayega aur unhone kaha ki kya tc hota to wah ye nahi karta kya me bhi wahi kar raha hu to isme burai kya he dabra station par tc nahi he to hume hi ticket check karna padta he ye baat to humare incharge aur station master ko bhi pata he aur hum dono ko garewan pakad kar plateform no 02 par aur aage jhansi ki taraf lejane lage tab tak pl. No. 02 par godwana exp 12410 aagai tab tak mera bhai train ke slr coach me jakar beth gaya humne meena ji se kaha ki aap ek minut ke liye to hume chod do ya aap hi mere bhai ko train se utar lo uske pass bhi to ticket nahi he par wah to maan hi nahi rahe the kah rahe the ki agar me use utarne gaya to tum bhag jaoge aur itne me train chaldi mere bahi ke pass ticket hi nahi tha aur mobile bhi nahi tha train jane ke baad hum bahut paresan ho gaye tab humne meena ji se kaha ki aab me kya karu me use kaha dhundne jau tab meena ji ne humse kaha ki jo hona tha wo to ho hi gaya aur bese bhi tum aapne bhai ka kab tak dhayan rakhte marne do jane do sale ko kam se kam tumhe usse chutkara to mil gaya na tumhe to mujhe dhanyabaad kahana chahiye mene kaha sir me ab aapne bhai ko kaha dhunduga to unhone kaha ki kuch nahi rasid banwakar ghar chale jao nahi to tumhe aandar dal dunga mene kaha ki sir ye to aapne mere sath galat kiya he to unhone kaha ki galat sahi mujhe nahi batao tumhe jo karna he wo karo meri fir likhado kuch nahi hone wala he mera bada rasuk he ukt ghatna sthal par kaphi passenger aur platform no 03 par khadi maal gadi ke driver sahab bhi mojud the unho ne bhi kaha ki ha ye log baat to sahi kah rahe he bahut der se ye aapne bhai ko ghar chalne ke liye samjha rahe the. Par meena ji kaha manne wale the ye aur kahne lage ki yadi wo pagal he to tumne use ghar se hi kyu aane diya ghar par hi bhand kar rakhte hume kaha ki wo pagal nahi he sir kuch dino se wo dipration me chala gaya he wah kaphi pada likha he uska ilaj bhi chal raha he aur wo kuch haad tak wo thik bhi ho chuka he tab tak platform ticket lekar mera dost aagaya aur humne unhe ticket dikha diya aur unhone hume kaphi deer ke baad chod diya phir hum apni complant lekar dabra station master ke pass pahuche aur likhit aawedan diya to unhone use lene se mana kar diya tab humne kaha ki hume aapni sikayat ko complant book me entry hi kar lene dijiye par unhone kaha ki rpf ki complant nahi hoti he wo kabhi galat kam nahi karte he tumhari hi galti hogi tab humne kaha ki koi complant contact mobile/landline no. Hi dedijiye tab unhone kaha ki aap jaiye yaha se aur bhar likhe complant no par ye online complant kar dijiye bhar koi complant no nahi likha tha aur lindline no likha bhi tha to wah lag hi nahi rahata aur online center sare band ho chuke the tab aaj mene online center jakar complant ki sikayat ke saath me humare platforme ticket he sir pls help me sir mera bhai to milne se raha aur dabra station par bhi kisine meri complant ragister nahi ki mujhe aapki help ki bahut aabsaykta he kirpya uchit karybahi karene ki kirpya kare. Thanks

Online booking in railway requires review.

S. No. Name age gender concession status coach seat / berth / wl no current
Status coach seat / berth / wl no id type / id no. Insurance
1 kpn pillai 57 male cnf b1 58 (Mb) cnf b1 58 (Mb) yes
2 madhavi amma 69 female srctnw cnf b1 60 (Lb) cnf b1 60 (Lb) yes
3 pankalakdshiamma 98 female srctnw cnf b1 59 (Ub) cnf b1 59 (Ub) yes
Please look at the bert allotment of 3 persons. My mother 98 years old is allotted upper berth!

Dear sir,
Now i'm traveling in 15052-gorakhpur kolkata express which is running already 8 hours late, that is truly causes anxiety and untolareble for passenger.
Not only this, i hear that most of our train has been running late.
It's my request that you r liable to inform me what is the reason behind this.
Lastly it is my humble request to you for taking necessary action against this issue as early as possible.

Thanks & regards
Arup kumar khan.
A indian passenger
Email id.- [protected]@gmail.com

Sir my name is rahul chaudhary i m from kolkata sir today i was traveling from sakri to sealdah station i was voilently abused by ttc in the platform no 11 of sealdah by ttc for not having my ticket. I showed my ticket they tear it and imposed a fine of 255 rs and tortured me for not having tickets do something about it or else i m going to complain to higher branch