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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 135

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B
Bidyut Mitra Tamal
from Kharagpur, West Bengal
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overrated charge on tatkal ticket and using software

Address:735216

Agent name-pinki agarwal talukdar. Her son name rakesh talukdar. Address-jateswar, falakata. Alipurduar, west bengal, 735216, near jateswar shib mondir. He used tatkal software, he was set agent at falakata railway station, and dalgaon rail station. His mo no-[protected]. Every reservation ticket he charged ₹200. And at tatkal ticket he charged ₹400minimum, some times it's highly over ₹500. What is the matter?
I ask you sir...br...
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S
Sanjay Ramamoorthy
from Coimbatore, Tamil Nadu
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tatkal waitlist charge rs.60

Address:600002
Website:Irctc

Dear sir, i am sanjai kumar. I am complaining tatkal wait list charge rs.60. At festival time mostly middle class people booking ticket, i am one of them. If tatkal ticket not confirmed is in waitlist also they charged rs.60 deducted and remaining amount refunded. Most of people trying to book ticket. Mostly wait list came because now railway introduced premium tatkal. Now tatkal seat 240 reduced to 120 seats. So what i say tatkal wait list...
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S
Surya v. rajan
from Dhule, Maharashtra
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mobile phone stolen

Address:110096

Dear sir, i am travelling in the andaman express from delhi to vijayawada departed on 21 st october, my son mobile was stolen at gwalior station from s6 coach seat no 39, my pnr number is [protected] train no 16032 my mobile number is [protected], the phone is iphone 6, i tried complaining to grp at many stations they could not lodge a complaint becoz of the less stoppage time at stations...
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S
ssreddyvasundara
from Hyderabad, Telangana
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about non-stopping of 22692 train at guntakal jn

`train no.22691 is having stopping at guntakal jn.. But i am very surprised that 22692
Train is not having stopping at guntakal jn. As per your train schedules. It is more surprised that last early hours at 00.15 i personally saw that 22692 train has stopped at guntakal jn. For about ten minutes. Guntakal jn is a very prominent and number 2 position after bza.in a. P.. I request you to make official stop at guntakal jn. So that we...
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Address:New Delhi, Delhi

Sir/madam
I am going to samastipur (Spj) by train no - 19601, i have purchase a general ticket from delhi to samastipur rs. 290/- on the way due to havy rush in train i have change my coach from general to 3rd a/c. At lucknow junction. After some time a t. T. Came and charge the fine rs. 1800/- but receipt given unknown amt this receipt is unable to read due to ajibo garib writing style for ur reference i attaching the receipt.....
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Address:370110

Dear sir, we are traveling in train no 15667 coach s-8, it is not possible to place any step in passage, there is no difference between local and reservation compartments. I don't know why we are paying for reservation we need help from you. Next station is baroda now....
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W
Works Station
from Aizawl, Mizoram
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i am complaining about cleaning services inside the coach

Address:Mumbai City, Maharashtra, 110096

Really disgusting to see that no one has turned up till now (8.12pm) to clean our coach (B6) of dibrugarh-ndls rajdhani express (12423) dated 21/10/17... Pieces of paper, eaten food items are lying all around inside the coach, rats & cockroaches moving all around, stinking smell from the toilet etc. And there is no one from the cleaning team to clear it. When i asked the attendant of the coach, he replied there is no sweeper in this train...
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S
Sneha Kanekar
from Washim, Maharashtra
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tqwl ticket given when not asked

Website:www.irctc.co.in

Hi,

First thing please provide the correct customer care number as none of the provided numbers work.

Now my problem is i booked a ticket today under tatkal and the seats were available till i proceeded for payment. But after the payment was done i got a ticket in tqwl. I did not ask for a tqwl ticket then how does your site assume that i need that ticket. Shouldn't you ask for confirmation?

Now...
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V
Vineet Baberwal
from Jabalpur, Madhya Pradesh
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train online status

I have checked online status at 4:46pm of my train number 59832 and it's showing that it's departed from khachrod station on 4:40pm, but that it was not departed, it departed on 4:47pm.
For this type o[censored]pdate will misguided to traveller and he can cancel or change the plan. For this sector every minute is very important, for such wrong update spoiled the government sector image.
As you know that your sector image is very bad...
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B
badabapa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignoring a lady patient giving birth from berhampur to delhi!

Address:Jharsuguda, Odisha

Before chart prepared pnr status was rac 70. After prepared it was rac again. From berhampur to delhi through bhubaneswar, sambalpur.12 hours have already past but still railway not confirming a lady patient's rac. How can she travel such a long journey of 36 hours to delhi?
How can railway give bearths in subsequent stations as bhubaneswar, sambalpur, jharsuguda etc without ignoring rac lady patient coming from previous station i....
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S
sangeeta giri
from Yaval, Maharashtra
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suvidha train from nagpur to katra no faculty but why the charges more

Address:44008

Sir,
On 8 oct 2017 i was going to vaishno devi from nagpur by ten express but it was not clear railway ticket they had return to tickets no i. E himsagar express they were announcing thw name of only himsagar express ^&was waiting for my ten express & i missed it. That money was also no refundable because after 2hrs i came to know that both trains are same.

Then i had travel with suvidha train om the same day bit i...
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M
M Muniaraj Raj
from Hosur, Tamil Nadu
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parcel not yet received

Address:600021

Indian railway parcel complaint — parcel missing. No - d 877029. 12 october2017

To,

Drm sir,
Chennai

Sub - parcel missing (House hold)

R/sir,

I am booked my luggage on dated 12 october 2017 from dimapur to perambur (Parcel no. D 877029), but till now i have not received my parcel.

I have inquired at chennai parcel office several time but...
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V
vinubadyal
from Amalapuram, Andhra Pradesh
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deduction of amount from debit card even after the reservation

Address:600003

I had done reservations at chennai egmore counter on 11 oct17 and i had paid through debit card. On oct17 some amount deducted from amount with reference to 11 oct 17 by southern railway. I fail to understand that how can railway can deduct any amount from my without my knowledge as once all dues paid at the same time during reservation. Plz resolve my query at the earliest...
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V
vijir2001
from Bengaluru, Karnataka
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allotment of berth in trains

Website:irctc

Dear sir/madam,

Yesterday (Ie. On 19.10.2017) myself & my husband travelled by train no. 11022 (Chalukya express) from madurai jn. To yeshwantpur rly. Station.

We have booked the tickets online (Opted for lower berths) more than 100 days in advance ie. On 6.07.2017. Iam 53 & my husband is 58 years old. Without considering our age we were allotted upper berth & side upper berth.

We thought due...
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P
Panneerselvam Muthiah
from Mumbai, Maharashtra
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unreserved passengers in reserved coaches

Me and family traveled in kanyakumari express (12633, pnr: [protected]) in s1 coach on 16 october. There were 2 issues during this painful journey
1) train was delayed by 2.5 hours when it reached nagercoil. The main reason what i learnt was a stalled goods train in the egmore-tambaram section which was on the same track as 12633. I am at loss of words to understand how an engine which cannot pull the load can be fitted
2) about...
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S
Sanjay Pandey123
from Shahganj, Uttar Pradesh
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no water for last 12;hrs in sleeper class of train no 12332

My pnr no is [protected]. I boarded the train in lucknow. Train reached 4 hrs late. The moment i entered the coach not only foul smell was emanating from toilet but there was no water at all to use it. The passengers complained the water shortage for last 12 hrs. Small children n women were finding difficult to continue the travel but had no option due to festive season. Pls taken immediate action n if possible please arrange the water atvelast...
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S
samite
from Raipur, Chhattisgarh
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harassment/extortion of money by rpf staff personnel

Address:Gwalior, Madhya Pradesh, 475110

Sir, i m amit shivhare [protected] :- mera chota bhai pankaj shivhare jiski mental position thik nahi he aur uska ilaj mental hospital gwalior me chal raha he uski kal raat ko 08:00pm par achanak mental position bigdi aur jab me market gaya hua tha tab bah ghar se chala gaya me jab ghar 08:30 par wapas ghar aaya to pata chala phir me use dunde laga to pata chala ki wah station ki aur gaya he me aur mera dost amit soni [protected] dabra dono...
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K
knpillai2001
from Surat, Gujarat
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faulty booking logic of irctc

Address:395000

Online booking in railway requires review.

S. No. Name age gender concession status coach seat / berth / wl no current
Status coach seat / berth / wl no id type / id no. Insurance
1 kpn pillai 57 male cnf b1 58 (Mb) cnf b1 58 (Mb) yes
2 madhavi amma 69 female srctnw cnf b1 60 (Lb) cnf b1 60 (Lb) yes
3 pankalakdshiamma 98 female srctnw cnf b1 59 (Ub) cnf b1 59 (Ub) yes
Please look at the...
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A
Arup Kumar khan
from Dhanbad, Jharkhand
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undesirable running of express train

Dear sir,
Now i'm traveling in 15052-gorakhpur kolkata express which is running already 8 hours late, that is truly causes anxiety and untolareble for passenger.
Not only this, i hear that most of our train has been running late.
It's my request that you r liable to inform me what is the reason behind this.
Lastly it is my humble request to you for taking necessary action against this issue as early as possible.br...
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R
rahulchowdhary
from Kolkata, West Bengal
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for violently abused by ttc

Address:Kolkata, West Bengal, 700154

Sir my name is rahul chaudhary i m from kolkata sir today i was traveling from sakri to sealdah station i was voilently abused by ttc in the platform no 11 of sealdah by ttc for not having my ticket. I showed my ticket they tear it and imposed a fine of 255 rs and tortured me for not having tickets do something about it or else i m going to complain to higher branch...
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