Indian Railways Complaints & Reviews

My son sandeep agnihotri along with his his wife mamta planed return journey to mumbai after diwali holiday by booking e tickets for the train no 121514 from habibganj on 27th oct. Pnr no : [protected], confirmed seat no a1-4 & a1-6
Unfortunately they could not board the train due to the faulty information display system at the habibganj railway station as well as on the train bogie. The detail of the incident is as follows;
We reached habibganj station at 17.55 hrs. On time. We sat on the platform no 2 where the train was schedule for departure at 18.20 hrs.
• the bogie of the train on platform no 2 was wrongly displayed agra to habibganj instead of habibganj to ltt.
• there were no announcements made on the platform regarding departure of train.
• the train number 12151 on the platform was not displayed
Soon after the departure, when the train moved out of the platform then the display system started displaying the train number 12151 whereas the train had actually left the platform.
Due to failure of all the information system they missed the train
Since there was no other option left i had to book alternative ticket through agent pnr no [protected] for return journey by pushpak express 12533 with an additional financial burden of rs 8380.

सेवा में,
रेल अधिकारी महोदय

ट्रैन लेट होने के सम्बन्ध में

विगत आज दो हफ्ते से गोरखपुर-नवतनवा व गोरखपुर-आनंदनगर-गोंडा लाइन ट्रेनों का साँचल पूरी
तरह से चरमरा गई हे, सुबह के समय आज दो हफ्ते से कोई ट्रैन नहीं हे, जिसे दैनिक यात्रियों को बहुत ही परेशानी का सामना करना पेड़ रहा हे,
५५०४३ जो शाम को ६.२५ पर गोरखपुर से चलकर नवतना को जाती हे आज दो हफ्ते से गोरखपुर की लापरवाही के कारन ३-४ घंटे विलम्ब से नवतनवा जाती हे, सुबह में यही ट्रैन ५५०४४ बनकर ६.१५ पर नवतनवा स चलके गोरखपुर ९.१५ तक पहुँचती हे.
लेकिन गोरखपुर की लापरवाही क कारन ५५०४३ गोरखपुर आने वावजूद घंटो गोरखपुर खड़ी रहती हे,
शाम को लेट होने क नाते यह ट्रैन सुबह भी लेट रहती ह,
यही हाल इस रुट की हर ट्रेनों का है,
७५००२-७५००३-७५००४-७५००५ डेमू ट्रैन भी आज दो हफ्ते से ८ स ९ जानते की देरी स चल रही हे
सुबह के समय ५५०४४ और ७५००२ यही दो ट्रैन सहारा हे दैनिक यात्रियों की,
लेकिन आज दो हफ्ते से ये दोनों ट्रैन ४से८ घंटे विलम्ब से चल रही हे,
मासिक सीजन टिकट बनवा के हम लोग अब ठगा सा महसूस क्र रहे हे.

आप से निवेदन हे की इस रुट की स्थिति का सुधार करने की कृपा करिये
या इस रुट पर ट्रेनों का संचालन ही बंद कर दीजिये, तो हम लोगो को संतोष होगा की ट्रैन चलती ही नहीं इस रुट पर,

दैनिक यात्री
सर्वेश मिश्रा

Our parents had a journey from ndls to hw via 04416 train, which was supposed to be reach hw at 13:00 hrs but was late for more then 2.5 hrs with no reason.

The condition for the old people is more worst as the return journey was on same date.

So they boarded the train on 30th oct on same train 04415 from hw to ndls, but the train is again late by around 5 hours.

So need to know what is the compensation mechanism if the train late by more then expected time and due to that the inconvenience caused by lot many passengers.

I boarded the train from madhupur junction with unreserved super fast ticket to kolkata. After boarding i asked t. T to allot a berth in ac or in sleeper as because it's 5 hrs journey and he replied that he will off course provide me berth in ac but i have to pay rs. 500 to him otherwise he can't.
Now my question is that why should a passenger will pay more than the ticket amount to anyone if there is vacant seats in compartments. The person who next boarded the train was provided seat in ac because he paid to the amount to t. T.
I request to honable railway minister to take strict action against the person who is asking for bribe from passengers

Thanking you,
Piyush kothari

Garib rath pnr no [protected] and train no 22409.
It is so disgusting that the above train is so late. The train was suppose to reach at mughal sarai junction on 11.07 pm which reached nxt day at 3.15 am. It was about to rch anand vihar terminus at morning 11.50 am but till it has not rchd ghaziabad.
Now it is shown on m-indicator that sit will reach ghaziabad at 8.00 pm while at anand vihar terminus at 8.30 pm. If the train is running by this speed then it is impossible that it will reach by 8.30 pm also.
What if people have booked another routes further to anand vihar terminus? How they will reach on time? Why railway doesnot take care of these things? Why railway do not think about the passengers who are travelling such long distances?
It is that we have to waste hours in train rather than doing important things.
Completely disgusting this service is.
Swagata bagul
[protected]@yahoo.com

Dear sir/madam,

I had booked two ticket in 3rd ac and on the day of journey i got confirmed one berth (B2-52 and another one become as wl - 2).

After start the train from asansol, i talked to tte and requested him that if you will get any chance to confirm my berth kindly confirm my berth.

I am really very sorry to say that reach upto lucknow no buddy ask to me to confirm my berth.

I had observe that who have wl 17 or 25 those passenger berth get confirmed.

It's my humble request that seats allotment process should be as per priority / sequentially of wl.

Please look into this matter and do the needful for same.

Thanks in advance.

Regards,
Jai prakash prasad.

My complaint is regarding to train no 14681

Everyday train schedule is going to revised & delayed

If department can't focus & maintain schedule then close this train

30 oct - reschedule 16:45 (Actual will be change)
29 oct - actual delay by 8 hr 15 min
28 oct - actual delay by 5 hr 05 min
27 oct - actual delay by 1 hr 45 min
26 oct - actual delay by 2 hr 35 min

Every passenger facing problem now days, most of reservation cancel

Train coach is empty due to train not running by actual schedule

My suggestion is if department cant manage schedule on daily basis then no need to run this train.

Sir in the surrounding of purna jn. Railway station there is a new steel pipe fence are build/create. At the time of entry and exit people have facing problems for entry and exit. There is small space for exit and in the space of exit there a drainage hole on these drainage contain small around pipes. It creates difficulty to pass away it. Some time many people collapse on that exit. Please solve the problem.

I am traveling from udgir to aurangabad by aurangabad passengers train (57549), i have booked a seat of seat no 68 in s1.
The tc of train taking money from passengers and allowing them to seat on my seat, when i was spoken against this to tc then they told me don't sleep on seat, travel by seating and let the other passengers also seat. When tc changed then that tc also did same, taking money from passenger without giving any tickets and seating them in reservations seat.
Near about all the reservation seat were seated by general class passengers.
Wery poore service fron scr.
Take strong action against this.

Avinash chandore

14321 train is always late. We don't know about how it's always 6 to 7 hrs late. If this train late any reasons please change the time of this train from beraly because in this train many kind of people's travellers they could not know the train is late so the are coming on the stations on time of the train. But they will reached on station train is late. At this time they are not able to go back home so they are stay at the stations.in this time on the stations unwanted is full of crowd. If stations is full of people many unwanted people make some unwanted work. Like thift, wigh girl's unwanted things.
So i am suggested please change the time of this train or please make this train on time.

Thanks

Pawan
Pnr number - [protected]

Dear sir.
We travelled on 28 th oct from agra to sevagram in kerala express.
On 28th october we purchased 9 packed food from bhopal railway station at 10.30pm. I dont remember name of store but it is written in italics and starts with "a".
Food given was rotten. We expect railways to keep a watch on the main stores distributing food at railway station. Periodic and random check will be well appreciated.

I was traveling on date 27/10/2017 train no11463, 3a, b-3/13, pnr no-[protected]. There were a horrific scene got to know inside coach. So many cockroaches moving around in the coach. Cockroaches were able to see everywhere ones it was on my daughter's body. A lady copassenger who was travelling with her 3yrs old daughter suffering whole night that a cockroach went and bite inside her daughter's ear. Govt authorised dr called up on a station but he charged. The whole incedent shows the irresponsible behaviour of railway management.
In a reservation form there is coloum of insurance.. So what kind of insurance, security and hygiene are providing here.. I m claiming to railways for my total money refund for such a traffic jurney and request to take right step against such issues so that no one else will be suffer.

Train number 14615, 3 tier ac b2 coach attendant was so busy in sleeping that he doesn't even opened the door of the coach at our boarding station. He did not even provide the bed sheets or whatever services they had to do, we had to go and call him for the services. If their work is for sleeping so he is the perfect man railways have recruited. Thank you.

I don't understand the concept of rac tickets? Why do indian railway keeps rac seats? Even after paying the ticket fare we have to share the seats.
This is pathetic, i think this rac concept should be stopped.
If there is 1 seat and 2 people in waiting either you people charge half amount of the ticket fare or else just give the seat to single passanger.

I complain to a tte at enquiry counter regarding cleaning of first class waiting hall. He announced the on duty cleaning staff report to first class waiting hall but no one came. This is very bad towards indian railway that this is the situation of first class. You think off what are the situation of other class. Kindly made proper arrangementss for this.

Sir,
I have booked my vehicle from amritsar to lucknow with indian railways on 25 th october 2017, i took general ticket for its speedy delivery but till now i have not received the same. My vehicle no is pb02de4310. The railway receipt nos is 722736. Further details are enclosed within. Its my request please look forward to my complain and solve it as soon as possible.

Incident date - 14th oct 2017

Pnr number : [protected]

Description:

Train was delayed by more than 12 hours so cancelled the ticket before the original time of the train but no refund for the same is arranged.

My journey was from gurgaon to jaipur which is of around 5-6 hours and the train which was scheduled for 5 am was already delayed by 12 hours, so cancelled the ticket around 2.30 am in the morning.

Refund is refused as they say it should be with 4 hours of the train timing.

The amount is more than 1k so i want a refund for the same

Pnr no.[protected]. I booked ticket in mumbai-howrah duranto for journey dated[protected]. Due to derailment on the track the train was rescheduled 10.30 hrs. Late. I filed tdr no. [protected] and applied for refund. No response. Then i filed a complaint with e-tickets as advised by irctc. The complaint was registered as irctc # 6763332. But even after three reminders and lapse of about two months there is no refund.

Mahendra prasad

I am traveling in pushpak lko to mumbai pnr no - [protected], pantry car seller selling 7 rupees in 10 rupees. Tea is just for name it’s boiled water of tea colour. It’s so shameful that they are charging high price from the travellers then also not providing good product.
Railway will never improve if no action will taken against such fraud. It’s not only with tea, they are selling each and everything worst and at high price, innocent travellers are getting cheated everyday

Dear sir
I am ajay kumar coming from new delhi to bangalore i was sleeping in the train no.12628, karnataka express bogi no. S5. Seat no.55 (Pnr no.[protected]) early morning around 03:15 am station gulburga or wadi junction suddenly i wake up 03:40 am i am checking mobile in my bag it is not there i thought some one wondering there in the train. After i contacted to crpf persons i told to them they noted my name and my mobile number.
They told please complaint your last station sbc bangalore but they are not responded.
Please kindly log my complaint and do the needful
Mobile make : redmi-4a dual sim
Mob: [protected]
Mob: [protected]

Thanks & regards
Ajay kumar
Mob:[protected]