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1.3
Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 133

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J
JaiPrakashPrasad
from Bengaluru, Karnataka
Oct 30, 2017
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Address: Kolkata, West Bengal, 713302
Website: www.indianrail.gov.in

Dear sir/madam,

I had booked two ticket in 3rd ac and on the day of journey i got confirmed one berth (B2-52 and another one become as wl - 2).

After start the train from asansol, i talked to tte and requested him that if you will get any chance to confirm my berth kindly confirm my berth.

I am really very sorry to say that reach upto lucknow no buddy ask to me to confirm my berth.

I had observe that who have wl 17 or 25 those passenger berth get confirmed.

It's my humble request that seats allotment process should be as per priority / sequentially of wl.

Please look into this matter and do the needful for same.

Thanks in advance.

Regards,
Jai prakash prasad.
Indian Railways customer support has been notified about the posted complaint.
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Evening Train from Chhotaudepur to vadodara is always late. In schedule sto page of more than half an hours at Dabhoi station.
Pl change the department time from Chhotaudepur from 17.05 to 17.30.
It is necessory so that in necessory sto page can be avoid es.
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Every day this train is not reaching the destination in time. Starting time is 5:15 pm at Mumbai. But never it starts on time. Used bedsheets are given to the travellers.
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One of the worst train, i ever travel like this train(man galore express 16860)sleeper coach is maintained as to much dirty as well as unnecessary things are also there, especially unhygienic issue we are facing inside coach itself.So concern team should take necessary steps on this issue and it should not be followed in future as same.
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I am traveling in 12905 porbandar Howrah express and there is no space to go to toilet from my seat in night all waiting ticket holders sleeping in reservation coach even we are sleeping no police were in the coach.
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    D
    Desh ka Nagrick
    from New Delhi, Delhi
    Oct 30, 2017
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    Address: New Delhi, Delhi, 110020
    Website: indianrailway

    My complaint is regarding to train no 14681

    Everyday train schedule is going to revised & delayed

    If department can't focus & maintain schedule then close this train

    30 oct - reschedule 16:45 (Actual will be change)
    29 oct - actual delay by 8 hr 15 min
    28 oct - actual delay by 5 hr 05 min
    27 oct - actual delay by 1 hr 45 min
    26 oct - actual delay by 2 hr 35 min

    Every passenger facing problem now days, most of reservation cancel

    Train coach is empty due to train not running by actual schedule

    My suggestion is if department cant manage schedule on daily basis then no need to run this train.
    Indian Railways customer support has been notified about the posted complaint.
    Oct 31, 2017
    Updated by Desh ka Nagrick     31 oct - reschedule 17:20 (Actual will be change)
    30 oct - reschedule 16:45 (actual delay by 3 hr 20 min)

    No Improvement...
    Nov 06, 2017
    Updated by Desh ka Nagrick     no improvement...

    what is doing railway department..
    View replies
    Hello,

    On 22/10/2017 i was booking ticket through irctc website. But unfortunately ticket didn't booked but 880 Rupees got debited from my SBI Net Banking Account.

    Transaction ID: [protected]

    I request you to please kindly Refund my money as soon as possible.

    Thank you,
    Puja Verma
    Reply
    Desh ka Nagrick's [Complaint's author] reply, Oct 31, 2017
    any update on return of amount>????
    In kengeri railway station for two wheeler they were charging 50 rupees per day, before it is 20 rupees per day now it is 2.5 times more, why this much amount
    with whom we need to complaint.
    Reply
    Desh ka Nagrick's [Complaint's author] reply, Oct 31, 2017
    pls file a writing complaint to station master also regarding the moter cycle stand price.
    The train is running late on almost every occasion. Its causing a huge trouble to passengers. Is anyone looking into the matter or not?
    The rescheduling of train by 4hrs at origin and further changes varying till 8hrs is not acceptable. Its for higher authorities to look into this matter. Kindly get yourself involved in such problems to avoid such an hassle.
    Its for your information and strict urgent necessary action.
    Reply
    aragon blake's reply, Dec 5, 2017
    train no 14681
    origin : new
    destination: yamuna
    pnr : 2601806017
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      R
      Rupesh Kulthe
      from Nagpur, Maharashtra
      Oct 29, 2017
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      Address: Parbhani, Maharashtra, 431511

      Sir in the surrounding of purna jn. Railway station there is a new steel pipe fence are build/create. At the time of entry and exit people have facing problems for entry and exit. There is small space for exit and in the space of exit there a drainage hole on these drainage contain small around pipes. It creates difficulty to pass away it. Some time many people collapse on that exit. Please solve the problem.
      +3 photos
      Indian Railways customer support has been notified about the posted complaint.
      Oct 29, 2017
      Alhabsi90's response       [protected]@gmail.com
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      AhjjjaoNsna
      Reply
      Dear sir/madam. I just purchased one bourbon biscuit from haorah stall no 23 .
      It's totally broken. I request to seller for replace. But he just angry and throwing some bad languages.
      And not replace the product.
      Please note it.
      It's just first counter from gita press
      Biswajit dey
      [protected]

      complaint for steel pipe fence at time of entry and exit of station - Comment #2899437 - Image #0
      Reply
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        C
        chandore avinash
        from Gurgaon, Haryana
        Oct 29, 2017
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        Address: Aurangabad, Maharashtra, 431001
        Website: Www.Consumercomplaints.in

        I am traveling from udgir to aurangabad by aurangabad passengers train (57549), i have booked a seat of seat no 68 in s1.
        The tc of train taking money from passengers and allowing them to seat on my seat, when i was spoken against this to tc then they told me don't sleep on seat, travel by seating and let the other passengers also seat. When tc changed then that tc also did same, taking money from passenger without giving any tickets and seating them in reservations seat.
        Near about all the reservation seat were seated by general class passengers.
        Wery poore service fron scr.
        Take strong action against this.

        Avinash chandore
        +1 photos
        Indian Railways customer support has been notified about the posted complaint.
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        Please clarified that if any seat in vacant in train then which one is get more priority to get the seat
        1. Waiting ticket holder person
        or
        2. A person with general ticket
        Reply
        Train no 51421 is running 8 hour's delay. Sleeper coach is very Dirty. No water in the train. If a train runs delay customer has right to refund ticket fair.
        Reply
        Train No.16528-Kannur- Yeswnthpur Exp.
        Your urgent attention and immediate action is requested to Direct immediate action Clean the toilet and Dump the same if it is indispensable before leaving Shornur Station.
        1.K.C.Jayarajan.
        2. Sajish.k
        4.Gladson

        3. Aswath
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          P
          Pawan Beeka
          Oct 29, 2017
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          Address: Alwar, Rajasthan, 301001

          14321 train is always late. We don't know about how it's always 6 to 7 hrs late. If this train late any reasons please change the time of this train from beraly because in this train many kind of people's travellers they could not know the train is late so the are coming on the stations on time of the train. But they will reached on station train is late. At this time they are not able to go back home so they are stay at the stations.in this time on the stations unwanted is full of crowd. If stations is full of people many unwanted people make some unwanted work. Like thift, wigh girl's unwanted things.
          So i am suggested please change the time of this train or please make this train on time.

          Thanks

          Pawan
          Pnr number - [protected]
          Indian Railways customer support has been notified about the posted complaint.
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            S
            Sushil Gawande
            from Pune, Maharashtra
            Oct 29, 2017
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            Dear sir.
            We travelled on 28 th oct from agra to sevagram in kerala express.
            On 28th october we purchased 9 packed food from bhopal railway station at 10.30pm. I dont remember name of store but it is written in italics and starts with "a".
            Food given was rotten. We expect railways to keep a watch on the main stores distributing food at railway station. Periodic and random check will be well appreciated.
            Indian Railways customer support has been notified about the posted complaint.
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              K
              Ktan2011
              from Mundi, Madhya Pradesh
              Oct 29, 2017
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              Address: Ahmedabad, Gujarat

              I was traveling on date 27/10/2017 train no11463, 3a, b-3/13, pnr no-[protected]. There were a horrific scene got to know inside coach. So many cockroaches moving around in the coach. Cockroaches were able to see everywhere ones it was on my daughter's body. A lady copassenger who was travelling with her 3yrs old daughter suffering whole night that a cockroach went and bite inside her daughter's ear. Govt authorised dr called up on a station but he charged. The whole incedent shows the irresponsible behaviour of railway management.
              In a reservation form there is coloum of insurance.. So what kind of insurance, security and hygiene are providing here.. I m claiming to railways for my total money refund for such a traffic jurney and request to take right step against such issues so that no one else will be suffer.
              Indian Railways customer support has been notified about the posted complaint.
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                B
                Borhan Reza
                from Meerut, Uttar Pradesh
                Oct 29, 2017
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                Train number 14615, 3 tier ac b2 coach attendant was so busy in sleeping that he doesn't even opened the door of the coach at our boarding station. He did not even provide the bed sheets or whatever services they had to do, we had to go and call him for the services. If their work is for sleeping so he is the perfect man railways have recruited. Thank you.
                Indian Railways customer support has been notified about the posted complaint.
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                  U
                  Ujwal Chheda
                  from Surat, Gujarat
                  Oct 28, 2017
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                  Address: Mumbai City, Maharashtra, 400097

                  I don't understand the concept of rac tickets? Why do indian railway keeps rac seats? Even after paying the ticket fare we have to share the seats.
                  This is pathetic, i think this rac concept should be stopped.
                  If there is 1 seat and 2 people in waiting either you people charge half amount of the ticket fare or else just give the seat to single passanger.
                  Indian Railways customer support has been notified about the posted complaint.
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                    K
                    kpd_108
                    from Jamshedpur, Jharkhand
                    Oct 28, 2017
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                    Address: Deoghar, Jharkhand, 814142

                    I complain to a tte at enquiry counter regarding cleaning of first class waiting hall. He announced the on duty cleaning staff report to first class waiting hall but no one came. This is very bad towards indian railway that this is the situation of first class. You think off what are the situation of other class. Kindly made proper arrangementss for this.
                    +1 photos
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                      N
                      Neha Mujoo
                      from Gurgaon, Haryana
                      Oct 28, 2017
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                      Address: Lucknow, Uttar Pradesh, 226005

                      Sir,
                      I have booked my vehicle from amritsar to lucknow with indian railways on 25 th october 2017, i took general ticket for its speedy delivery but till now i have not received the same. My vehicle no is pb02de4310. The railway receipt nos is 722736. Further details are enclosed within. Its my request please look forward to my complain and solve it as soon as possible.
                      +1 photos
                      Indian Railways customer support has been notified about the posted complaint.
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                      Sir,
                      i have booked my vehicle from Nagpur to Kalyan with indian railways on 25 th october 2017, PRR No - [protected] Loaded from Nagpur i took general ticket for its speedy delivery but till now the Vehicle is not Unloaded.My vehicle no is MH 40 AB 9737. The railway receipt nos is AI 027922.Further details are enclosed within.Its my request please look forward to my complain and solve it as soon as possible.

                      delayed delivery of my two wheeler vehicle
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                        N
                        nmathur1
                        from Gurgaon, Haryana
                        Oct 28, 2017
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                        Website: irctc.co.in

                        Incident date - 14th oct 2017

                        Pnr number : [protected]

                        Description:

                        Train was delayed by more than 12 hours so cancelled the ticket before the original time of the train but no refund for the same is arranged.

                        My journey was from gurgaon to jaipur which is of around 5-6 hours and the train which was scheduled for 5 am was already delayed by 12 hours, so cancelled the ticket around 2.30 am in the morning.

                        Refund is refused as they say it should be with 4 hours of the train timing.

                        The amount is more than 1k so i want a refund for the same
                        Indian Railways customer support has been notified about the posted complaint.
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                          mpd380970
                          from Jamshedpur, Jharkhand
                          Oct 28, 2017
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                          Address: 831011
                          Website: IRCTC

                          Pnr no.[protected]. I booked ticket in mumbai-howrah duranto for journey dated[protected]. Due to derailment on the track the train was rescheduled 10.30 hrs. Late. I filed tdr no. [protected] and applied for refund. No response. Then i filed a complaint with e-tickets as advised by irctc. The complaint was registered as irctc # 6763332. But even after three reminders and lapse of about two months there is no refund.

                          Mahendra prasad
                          Indian Railways customer support has been notified about the posted complaint.
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                            R
                            Rajatagni7
                            from Pune, Maharashtra
                            Oct 28, 2017
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                            I am traveling in pushpak lko to mumbai pnr no - [protected], pantry car seller selling 7 rupees in 10 rupees. Tea is just for name it’s boiled water of tea colour. It’s so shameful that they are charging high price from the travellers then also not providing good product.
                            Railway will never improve if no action will taken against such fraud. It’s not only with tea, they are selling each and everything worst and at high price, innocent travellers are getting cheated everyday
                            Indian Railways customer support has been notified about the posted complaint.
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                              T
                              Tanwar Ajay
                              from Kollam, Kerala
                              Oct 28, 2017
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                              Address: Anantapur, Andhra Pradesh, 515201
                              Website: www.consumercomplaints.in

                              Dear sir
                              I am ajay kumar coming from new delhi to bangalore i was sleeping in the train no.12628, karnataka express bogi no. S5. Seat no.55 (Pnr no.[protected]) early morning around 03:15 am station gulburga or wadi junction suddenly i wake up 03:40 am i am checking mobile in my bag it is not there i thought some one wondering there in the train. After i contacted to crpf persons i told to them they noted my name and my mobile number.
                              They told please complaint your last station sbc bangalore but they are not responded.
                              Please kindly log my complaint and do the needful
                              Mobile make : redmi-4a dual sim
                              Mob: [protected]
                              Mob: [protected]

                              Thanks & regards
                              Ajay kumar
                              Mob:[protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                KARAN NAHAR
                                from Chandigarh, Chandigarh
                                Oct 28, 2017
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                                This is to state that refund for a ticket cancelled since a long time period is pending with the *pnr number - [protected]*
                                This ticket was cancelled on august 4th nd i was assured of getting my refund back in 3-4 days..
                                The railway customer care number is never available. No one attends to the call.
                                Kindly look into it and refund the amount as soon as possible
                                Indian Railways customer support has been notified about the posted complaint.
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                                  C
                                  Chander Pal Yadav
                                  from Dirba, Punjab
                                  Oct 28, 2017
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                                  Address: Rewari, Haryana, 123401
                                  Website: Consumer complain

                                  Dear sir the train who comes from bhiwani to rewari at morning 6:40 am at bhiwani always late it's reaching time.in this train most of passengers are govt. And pvt workers they're never reached at there duty timing in between stations it's chain also pulled these activities are doing by the bad guys who traveling in this train daily the station master and the force never take any action in them. Plz sir solve this problem i m also a pvt employee train no is 54787
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    KRKiran
                                    from Kishangarh, Rajasthan
                                    Oct 27, 2017
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                                    Ticket details
                                    Pnr:[protected], train:82907, doj:26-10-17, 2a, bct-ljn, dep:19:45,
                                    Rupendra+1, a1 31, a1 33,
                                    Fare:8670, sc:0.0+pg+ins

                                    This is the fare i am paying (This price is not of tatkal, this is of general booking) and train is getting stopped at every stating and at the outskirts for hell lot of time.

                                    If you are paying a price similar to that of flight you expect the train to atleast reach destination on time.

                                    Request you to atleast make sure that after paying this much amount, people reach their destination on time
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      prasanna kumar Karanam
                                      from Adoni, Andhra Pradesh
                                      Oct 27, 2017
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                                      Address: Guntur, Andhra Pradesh, 522647

                                      Dear railway team,
                                      From past 10 years iam monitoring the trains between nandyal to guntur line are running 1 hour average delay and people are suffering a lot and they don't know whom to complaint properly, so please look into the issue, now we are in 21 century so expecting you will resolve this delay issue, time is money.
                                      Train nun - 57325, 56502
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        S
                                        Sreeraj P Radhakrishnan
                                        from Jabalpur, Madhya Pradesh
                                        Oct 27, 2017
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                                        Address: 680733

                                        We are a regular passenger from chalakkudy to thrissur railway station. Train number 16792 palaruvi expresses does not stop at chalakkudy station which is a hub for as much as 3 lakhs of population. This train even stop at local stations between ernakulam to kottayam, in this regard i urge you to provide atleast 1 minute stop at chalakkudy station. So that hundreds of passengers and railways get benefited daily. Kindly look into the matter
                                        Indian Railways customer support has been notified about the posted complaint.
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