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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 133

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H
Harish Khattar
from Gurgaon, Haryana
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denied seat in spite of confirmed ticket

Address:110028

02/10/2017 ; pnr no. [protected] ; train no. 12030, asr to ndls.
I was accompanied by a senior citizen with confirmed return ticket between amritsar and ndls but when the train chart was put up at asr we were put on wl.
Further, on approaching the reservation staff at ndls for refund it was denied on the ground it should've been applied at the origin stn and not at the arriving station. Thus we never got what we paid for (Rs,....
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P
Prasunrao
from Delhi, Delhi
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not get refund

Address:Haridwar, Uttarakhand

TDR filled detail:-
PNR NO. [protected], Transaction I.D: [protected], Train No. 03428, Date of Journey:- 17.10.2017 Cancellation I.D: [protected], TDR filling Date:- 18.10.2017 (12.27 P.M) Train was late more than 20 hours.
Dear Sir,
This is to inform you that I, Prasun Kumar Kumar Rao want to travel by Train against PNR. No.[protected] with my family & children-(Son- Pratik Kumar Rao (age-09 years), Daughter-...
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Jogen84
from Jorhat, Assam
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scooty booked from mxn to gwl.

Address:Jorhat, Assam, 785107
Website:Indian railways

I had booked my hero mastro edge scooty from mariani to gwalior via kanpur central on 08/10/2017 in brahmaputra exp (14055).
But still 26/10/2017 i couldn't get. After enquiry i come to know that my scooty was reached at old delhi rly station till date.
Why it is not sent to gwalior jn station i don't know?
Waiting for your kind response...

Your sincerely
Jogen mahatta
Scooty no as 03 t9249br...
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M
MUTTAL
from Delhi, Delhi
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lb not allotted

Address:Bangalore, Karnataka, 560081

My complaint is not against any individual, but the system.

Today i booked three sleeper class tickets for journey from bangalore to chennai and return. At the time of booking there were sufficient berths (More than 150 berths) available but no lower berths were allotted to me aged 68 years (I opted sr. Citizen) and for my wife on both the directions. It is surprising that from time to time the ministry is assuring that ladies...
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Dear sir / madam,

I filled tdr
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 28-aug-2017 10:26:36 hrs

Date of journey: 28-aug-2017 train no./name: 01438/swv pune spl

Train timing - 7.50 am cancellation id: [protected]

Registration no:[protected]
Tdr zone: central railway (Cr)

From: sindhudurg...
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8
8894549891
from Mohali, Punjab
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non payment of 7th pay commission revised

Address:Kangra, Himachal Pradesh, 176051

Non payment of difference of dcrg, commutation, le and ppo revise due to revision of 7th pay commission wef[protected] to[protected].

From :- ramesh chand s/o rattan chand ex - p. Way mate gang no 4ng /nurpur road (H. P) address :- village kutlahar. Post office talara. Tehsil nurpur district kangra (H. P) under aden/plmx division firozpur contact no [protected] date of retirement[protected] pf no 00047167...
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N
newsmail
from Kolkata, West Bengal
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charging excessive price for toilets/bathroom/urinals at ndls station.

Recently on 10/10/2017, in the morning, i went on a tour to delhi during puja vacatiion. At new delhi station i went to the toillet (Pahargang side). The guard demanded me rs.10/- for urinal but in the notice board displayed above showing different rates as rs.1/-, rs.2/-, rs.3/- urinal, toilet, bath etc. And rs.10/- for using cloak room. When i objected the guard abused me with slang language, threatened me saying "yahan se hat jao, yada...
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D
Dr. GV RAMALINGESWARA RAO
from Sirsilla, Telangana
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ford supply in station and compartments

Address:Visakhapatnam, Andhra Pradesh, 530009
Website:Indian railways

Thank good items supplied in railway stations and in compartments are substand and in digestible even though rate are abnormal. The applies even for irctc food plazas. The railway authorities must have proper mission to look after this. I suggest to provide more fruit stalls with fresh seasonal fruits locally available to protect the wealth and health of passengers
Gv ramalingeswara rao
[protected]...
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A
Akash Kaushal
from Ludhiana, Punjab
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I am complaining about refund amount.

I am akash from amritsar. Following are the details pls send my amount in my account...
Pnr -[protected]
Cancellation id-[protected]
Refund amount-390.00
Date of cancellation-14oct2017
Cancellation status - cancelled
Asr hwh mail (13006)
Journey-asr to rmu

Sir refund amount is not creditted in my account. Pls send my amount in my account as soon as possible...
Date...
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T
thinuair88
from Mumbai, Maharashtra
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train delay caused missing a flight

Had to travel from villupuram to tambaram with my wife and my kid on 25 october 2017. I had also booked a flight on the same day from chennai to mumbai departure at 5.20 a. M. The train which was about to arrive villupuram at 00:55 a. M arrived at 1.30 a. M and departed at 2.02 a. M because of which i reached tambaram at 4.15 a. M with 1 hour and 25 minutes delay. Due to this delay i missed my scheduled flight and had to book for another...
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H
hasanziaul
from Delhi, Delhi
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theft of mobile phones in running train

I have lost my 2 mobiles from grand trunk express 12615 in between faridabad and hazrat nizamuddin station today morning. There was no grp police staff nor train superintendent or tte in the whole sleeper coach. I asked help from tte in ac coach but he denied to help and said contact sleeper coach tte. I have a reservation in s4 coach birth number 62. I need your help so that i will get compensation of my lost mobiles because it is the responsibility...
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A
Anto Raja Prakash
from Salem, Tamil Nadu
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negligence by southern railway

I have noticed personally as well as rumoured amount the train users between tvc and ncj. Despite the type of train it is observed commonly in morning the train running from tvc to ncj is given priority over ncj to tvc and vice versa in evening creating inconvenience to the people travelling from ncj to tvc.

Also the trivandrum section is not managing the trains effectively and efficiently. It is rumoured tvm is showing partiality...
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Dear sir,
I have bookef 2nd ac ticket and was confirmed but the day of travelling, no 2nd ac coach was attached with the train. I was askef to travel in 3rd ac where as i have paid 2nd ac fair. Tdr filed was rejected stating non receipt of tt certificate. I attached the same in email and send to [protected]@irctc.co.in and received tocken no irctc #6920893. Several mail sent after this but no responce from irctc. Every time new tocken number...
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R
r.bharathan
from Chennai, Tamil Nadu
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harassment by non reserved passengers

Address:Chennai, Tamil Nadu

We were travelling by train no 12839 from howrah to chennai by sleeper coach s5 which left kolkata by middle of night at 12. Already 4 o[censored]s were tired and trying to settle comfortably but unfortunately nearly 5o of the non reserved travellers got into the train occupying the passage bath rooms. On investigation of found out that, some of them on wait listed tickets, some of them no tickets. I told the duty ttr about it and he said it is...
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H
harsh3311
from Hyderabad, Telangana
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behaviour of attendance is very rudely to many of the passenger

Website:indianrailway

The attendant is rude to the passengers, and the way he was interacting was very irrelevant and nasty talks. And this made the most of my fellow passengers uncomfortable. The guy was very disrespectful and was disgusting. I feel pity for indian railway for putting such staff in trains. Info of various paavengers are listed below
Train number :22415
Date of journey :23/10/17-24/10/17.
1. Pnr :[protected]
2. Pnr:...
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K
Kritika21
from Margherita, Arunachal Pradesh
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bike

Sir
I have booked my bike up 32 gp 9398 on 07 oct 17 from lucknow to mariani railway station bill way no is 985730 but still on 24 i have not received it at mariani railway station. I asked at lucknow they said it was sent to mariani stn from train no 15910 on 20 oct 17. But bike is not received at mariani stn when i enquire at booking office.
Plz search it.
Inform me as soon as possible....
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R
rrs1321
from Morjim, Goa
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amount not refunded

Address:Nagpur, Maharashtra, 440013

Hi my name is sumit das i have to register a strong complaint against the irctc officials who are working in the online ticket booking website. I had booked 4 tickets out of which i had cancelled 2 tickets and 2 tickets i had booked and amount was deducted from my account and ticket not booked., i am sending you the details of the ticket booking as under. (1) transaction id no:[protected], pnr no:[protected], date of journey:23-dec-2017,...
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A
amrithakrishnan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indian railway/western railways delay to get pension

Address:Mumbai City, Maharashtra, 400012

Respected sir/madam

I, devaki krishnan, its been one year, pension is not credited in the new sbi account number : [protected]. Nallasopara east branch. I had request to close my husband's account as he is expired on 4th feb 2016.
Husband's old account : [protected]
Sir, with very grief to express that every time i call the branch they inform they have not received any intimation to close my husband's account...
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A
Aajjiinn
from Pune, Maharashtra
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tdr not refunded from last 2 months

Address:Pune, Maharashtra
Website:IRCTC

Hi team,

Thank you for your pplatform, could you please look into below deatils as we can see i have filled tdr request at 8 sept 2017 still i didn't get any refund,

Cancellation i'd : [protected]
Pnr:[protected]
Reason : train diverted and passenger not travelled
Current status is cr registered
But it's 1 and half month over so kindly look into the issue and resolve asap.br...
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SOUMYA 1970
from Hyderabad, Telangana
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non-functional air conditioning system in the running ac chair car

Website:www.indianrail.gov.in

Pnr no: [protected]
Train no. & name: 12822/dhauli exp

On 23rd october 2017 we were travelling from puri to howrah in ac chair car of train no 12822 dhauli express. From khurda road, the air-conditioning system was not working. We complained to mr. P. K. Das, the hd tte of our coach c2 at bhubaneswar station itself to resolve the issue. A/c coach-c2 was completely suffocating, since there was neither any fan, light or...
+2 photos
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