Indian Railways Complaints & Reviews

On my last journey it was noted that every stations about 30 passenger have been left from the train but passengers didn't get any seat from TT against priority of W/L.

It is my humble request to Railway to allot seats to the passenger before prepared chart according to vaccant seats of next any station to W/L passengers & SMS on that basis before prepare chart .

This is in reference of train no. 13006 & 13005 amritsar to howrah (Up down) train late arrival & departure from last 7 days. This is creating problem to us in festive season like diwali travel to home. Please help us to get this on time before diwali, we have booked tickets from rajpura (Punjab) to shahjahanpur up dated 17.10.17 & return ticket dated 28.10.17.

In service,
Sir,
Jai hind,
Himachal pradesh district kangra tehshil nagrota bagwan assembly constituency nagrota bagwan is requested to all the people that the northern railway station nagrota bagwan and northern railway station b/w palampur is located in the nothern railway station chamunda marg. This station has been built in 1974, along with several religious places and major tourist sites. People come from all over india visit and visit this station, and this station is full of crowd all day long. And passengers are faced with a huge problem due to lack of ticket facility. Many times, taking tickets from the front and back stations keeps the fear of accidents. Pessenger tickets are not available here for the following reasons. This station has been closed by the firozepur located in the senior commerce divisional officer and has stopped the purchase and sale of tickets so that many passengers have to be deprived of ticket travel.
Therefore, the hunble prayer of all the people and the journeyers of nagrota bagwan, is to order that the station be re-operated smoothly, the ferozepur, located in the northern railway senior divisional officer, should be ordered shortly. It will be your great mercy.
The residents of nagrota bagwan will always be greatful.
Thank you

I have an account no. [protected] at sbi churchgate, mumbai. My revised ppo had been sent by eastern railway, kolkatta on 9/9/2017 and was received by cppc kolkata on 11/9/2017.
Unfortunately till now i have not received revised pension and arrears. I have also not received d. A. Arrears. Please look into it and give me feedback on the following email:
[protected]@yahoo.com
Thanking you,
Mukesh sahai mathur
Retired director irimee jamalpur
Ppo no. [protected]

From,
Guru das roy,
Qtr no. 6c -!/3, new town,, asansol, pin — 7133326
Mobile no : [protected], e mail add – [protected]@gmail.com

Sub : public grievances against a railway staff (Tc) postad at / working at/ onduty at durgapur stn., eastern railway (Asansol div) for illegitimate charge fined on a legitimate ticket holding passenger.
Sir,
With due respect i, sri gurudas roy of an ex serviceman (Air force) would like to draw your kind attention for the following few lines which may sympathetically be perused for taking appropriate needful action at all required levels in indian railways (Specifically eastern railways, asansol division) so that the poignantly felt mental harassment due to illegitimate fines incurred /charged upon a legitimate ticket holding passenger like me is stopped.

1. I availed burdwan bounded asansol – buardwan emu passenger train with my family having valid passenger ticket no.83427571 dated 01.10.2017 for self and ticket no.83427570 dated 01.10.2017 for my wife and daughter leaving asansol at 0900 am on 01.10.2017 (Xerox copies of ticket are enclosed herewith along with fine excess fare ticket).
2. After boarding out of that passenger train at durgapur stn. I broke my journey there (Appx from 1005 to 1020 am) at platform no 1to receive my daughter’s mobile phone through my niece which she had left at my home town (Trilock chandra pur), my niece conveyed massage through mobile phone she would handed over it at entrance/exhit point at platform no. 1 at durgapur stn.
Accordingly i approached to platform no 1 (Around 1025am to 1035am) to words the entrance point. There one ticket collector (On duty) at exit gate checked my legitimate passenger ticket no. 83427571 and illegitimately forced fine while putting false charge over me saying that i had travelled by express train/mail train (In the meantime and one mail/ express train also came at durgapur stn.) and i had over stayed at platform premises. He was not having any proof of his claim/ saying but i was holding solid proof of my valid passenger ticket.

3. Hundreds and thousands of such kind of cases are happening and getting unnoticed over various rly. Stns.in india such kind of tc’s are to be given exemplary punishment by any means and while formulating reliable policy/ rules/ regulation/vigilantism, such kind of harassment with honest and innocent passenger is eradicated.

Thanks with due regards anticipating your kind and sympathetic consideration and needful action after initiating necessary enquiry (Sir, you can checked my truthfulness may be justified over cc tv coverage) at all required levels or forums.
Regards.

Date :13.10.2017 yours faithfully
Gurudas roy.

Encl:
As stated.

I have applied for online payment of pli (Aea plan) premium and i have given my email id & registered mobile no. For this purpose. After that i got a message from site that they will send a link within 24 hours and i have to confirm the login by clicking that link but i didn't received such link in my email id till now.
So please tell me what i have to do for online payment of my premium?
Thank you
Mahipal
Mb. [protected]

Your railway ticjet booking officer is sleeping during working hour. And jab maine unko ticket lene ke liye uthaya to rudel mujhe bola ki bolene ki tamiz ni h. So this is ur railways staf is way of talkinv to coustomer. I want to take a strict action on its. The incudent is happen at datia (Daa) railway station genral ticket counter. Other i file a complain on higher level

Horrible journey we faced in 12510 train on 9th oct 2017, i have confirmed reservation in s5 coach (My pnr no [protected]) 35, 37, 38 but no place to enter into that coach, it is looking like general compartment full of people everywhere (Max number of people doesn't have reservation tickets), even if we want to go to toilets also not possible to go, i waited for tc till rajahmundry but i couldn't found him, so i get down at rajahmundry and next day i came to bangalore by bus, loss of money, loss of time

This is regarding the tdr i file for refund as the train was late more then 3 hrs against (Pnr number [protected].)

As per the mail received on 1 aug’ 2017 it has been rejected with the reason “passengers have travelled”. I was not travelled by the same train. I had booked another tatkal ticket for the same day (Pnr no is [protected] in durg - hzarat nizammudin humsafar exp.) and travelled with this train. How can it be possible that same passenger travelled by two different train.

So i have filled the complain on railway's official website about this and post this complain i noticed that another tdr filled for the same. But this tdr request also cancelled by railways with same reason. How can it be possible that same passenger travelled by two different train.

It seems that railways/ticket collectors sell the ticked to other passenger and marked it "passenger travelled" the are making a big fraud of allotting booked seats to the different passengers and earing money.

I have all the evidences which proof that i was not travelled with the same train and the amt should get refund back to my account.

Could you please reopen the tdr and refund the amount.

Submit a complaint
I had parcel my bedding and books in single parcel from gwalior (Mp) indian railway parcel service on 23 aug 2017 with prr no.[protected] (Pwb/sdl-shahdol) for delivering in shahdol (Mp) but till now (Almost 2 months) parcel had not been delivered., and there is no correct information where is my parcel.. And parcel is missing. No information from gwalior or shahdol... It is quite frustating and disappointing. Plz help

I had also complaint ealier with complaint no. W/nc/jhs/[protected] but no action taken and complaint is closed. I am loosing faith from indian railway parcel service.

I purchased/ booked two tickets through irctc next generation ticket booking co. For train no.12412/ intercity express from amritsar to chandigarh on 29.09.2017 bearing transaction id no. [protected] pnr no. [protected] for date of journey 29.09.2017. There is no message for cancellation of train was sent to me on my mobile no. It is surprised that when my daughters gone to the amritsar rail;way station, the train was cancelled due to the agitation of farmers near jalandhar railway station. Uptill now amount of e tickets was not refunded to me. I wrote a mail to the customer care and e-tickets regarding this. Instead of refund to me, they replied that the train was not cancelled. Kindly check the matter and again inquired about this. Because i personally checked on that day for this train and the status of the train was shown as cancelled.

On 26/09/2017 i, akash shivani, was travelling in train no 12405 gondwana express in a1 coach on berth no 1 & 3. Around 01: 00 at night my wife noticed her handbag was missing. The handbag contained 2 purses, one watch, around cash of rs 8000/-, two mobile phones iphone 6s (No: [protected]) (Imei no: [protected]) & oneplus 3t (No [protected]) (Imei no: [protected], [protected]). The coach had very few passengers. The attendant was sleeping just beside on side lower seat. On reaching mathura i lodged a fir on 27/09/2017 but till date, we have no clue on it.
While travelling we tried to trace the phone by an app, it was showing that mobile location was showing in the train. I am not sure but attendant may be a part of this theft.

I request you to please look into the matter, the copy of fir is attached.

I am working for installation of wifi on station. From beas station i get a ticket of beas to pathankot and there on beas and enquiry person told me that u go first on amritsar junction then there u will get another train to pathankot. When i try to catch next train then one tc check my ticket and make a fine on me then i asked him for reason he didn't tell me any appropriate reason and when i told him to take me there higher officer he did not take me and forcelly takes money when i asked his name he did not told but he had a tattoo with name prabhu so this is the railway system that if i am working for them also i have to pay.

Pnr: [protected]
Train no: 12401
Train was delayed by more than 11 hours...
Journey of 9 hours takes about 13 hours...
It is a routine for the railway staff to delay this train and others... Keep the train at halt for half an hour or more at various stations where there is no stoppage...
Problem faced regularly in allahabaad and danapur regions...
Request check the movements of trains around these two stations and try not to stop the trains unnecessarily

Dear sir, i am gaurav kumar rathore indian citizen of hathras. When i was travelling from hathras to njp by kavi guru expres train no. 19709 on 10/10/17 my bag was stolen at katihar junction. The bag having about 2000 rupees, 2 sbi debit card, one iob debit card, my driving licence and my passport, all are stolen at katihar junction. When i want to fir / complaint in the train, the tt tellme, there is no rpf personnels in the traine. The disguisting thing which we noticed was that there were no rpf personnels in the train and even train superintentend was not present in the train on that day. Sir, this is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir who will answer to this? Please enquire the same and kindly take immediate action.
Hope this will be considered seriously
Truly yours
Gaurav kumar rathore
Seat no. A1/43

Dear sir,

As mentioned above i have tried to book my ticket on 1/10/2017 from bangalore to hyderabad through tatkal through mobile app. During the process amount got deducted from my account but ticket haven't booked. So i was waiting for my refund which i haven't received yet.

So please look in this matter and kindly do the needful. When can i expect my refund as its already 7 working days done.

Irctc txn id - [protected]
Booking date - 01/10/2017

Regards,
Vinay kumar

We were group of 18 people travelling from raichur and secunderabad to jalna by train no 17417 tirupati to shiridi sai nagar in coach b2. We had our dinner very late by 11 pm and we all chatted and slept around 1 pm and one of our cousin got down at nizamabad station to get drinking water by around 2 am and he also slept by 2:30 am. Jalna was suppose to arrive at 6:30am and i woke up all by 5 am itself so that they can be refreshed as kids were along but when our cousin went to washroom she found her purse hanging there and when she checked that cash was missing and other stuffs were intact and when she came and informed all everybody checked their purses strangely found that cash to the tune of around 36000 from 3 of the purses. The attender the staffs were all reluctant to search or help us to raise fir nor they did coordinate. We suspect on the railway staff itself as the were avoiding us itself. Kindly enquire and solve our issue and one more important thing was we found two more guys who lost their mobiles and were complaining to the respective staffs even they didn't handle them properly and they were just saying to lodge complaint at their respective destiny railway stations.

The following tickets were cancelled on various dates and the refund amounts are yet to reach my bank account.
1. Pnr no. [protected] lucknow-new delhi 1 passenger. Rs. 410=00
2. Pnr no. [protected] new delhi-kottayam 1 passenger rs. 1320=00
Cancellation was intimated to me vide email dt. 25/08/2017 along with
Refund amount as above.
3. Pnr no.[protected] kottayam-new delhi 1 passenger rs. 1555=00
4. Pnr no. [protected] new delhi-lucknow 1. Passenger rs. 410=00
Cancellation was intimated to me vide email dt. 08/09/2017 with
Amounts
5. Pnr no. [protected] lucknow-ernakulam jn. 1 passenger rs. 2095
Cancellation was intimated to me vide email dt.26/09/2017
Total refund amount = rs.5790=00

The tickets vide pnr no. [protected] new delhi-kottayam & pnr no.
[protected] kottayam-new delhi were booked on cash on delivery
(Anduril technologies pvt. Ltd, 843, tower-b, spaze i-tech park, sohna
Expressway, sector 47, gurugram, haryana - 122002).

The above amounts may please be credited to my canara bank, no 1
Vishal khand 5, gomti nagar, lucknow-226010, up, sb a/c no.
[protected], ifsc code : cnrb0002534.
My irctc id is"nairrain" through which i booked the tickets and
Cancelled the tickets.

Train 12920 from jalandhar to new delhi was delayed by more than 9.30 hours for a distance of only 365 kms. I missed my connecting train to indore from new delhi due to this delay. It was informed that a scheduled maintenance was a cause of this delay. No prior information was given by the railway authorities. I missed office due to this mishap. Railways needs to take responsibility and refund my tickets.

Dear sir/madam,
I am pradeep, daily passenger from hisar to adampur. Sir now a days kisan express 14519 is running very late, due to this a bulk of passengers are reaching much late at their home at night. And all plans to do something at evening time at home are ruining everyday. So please do some thing for us as soon as possible. We shell be thankful to you for this.