Indian Railways Complaints & Reviews

Yesterday i was travelling from train no.19047 from patna to bhagalpur and three ticket checker come and ask for bribe i have general tickets so i deny to give bribe and give fine and make proper ticket as per rule but after that i see i told him toh cut all people who don't have ticket then one of them told me jayda rule mt shikao. Aur tumko jayda paisa ho gya hai.100 rs mein kaam ho jata those three are very bad to be free from corruption free railway. They take bribe from all. Plz do suspend those three who are on that time duty.
Prashant kumar
Tata institute of social science
Mumbai

I had booked material from saharanpur (Sre) to balharshah (Bpq) on[protected] but not recieved yet till today date[protected] when i en quired about it in balharshah parcel office they told me that they dont have knowledge about it. Then i enquired in saharanpur station office they told me that it has been loaded in train no 12688 on[protected] hslr no 01724 but i have not recieved it yet its over month please help me to get my material thanking you sir

I've booked a ticket (11/10/2017) using rail yatri app from rampur to badshahnagar, train# 13020. Further details are: order id 158199
Ticket amount - rs. 433.07
Ticket cancellation amount : rs. 290.0
Net refund : rs. 290.0
During reservation, it was 280&281 wl, which later on journey date (14/10/2017) becomes wl 38 & 39. So finally we didnt had any confirmed seat as chart prepared so we didnt travel. And according to policy, if ticket not confirmed, the refund should be 100%. But we received less. We want our money back.

Pnr [protected]
Journey dated 21.10.2017 of ganga kaveri express (12669) reservation from chennai central to chhapra
Ticket was prs counter ticket which was paid by credit card.
It was cancelled on 10.09.2017 at bangalore bda complex reservation counter.
As per the information given by the counter person the refund was supposed to get back in the concerned account within 7 days electronic refund process.
It's been more than a month and refund is not yet received.

Sir it is very unconventional that there is no toilet facility in this train because in morning hour it became very uncomfortable to travel without being fresh with children. We are living in 21 century and not getting the toilet is very impractical. Kindly pay utmost attention in this regard. I hope you will take adequate step in this regard. Thank you

Train no.22413
Booking portal shows arrival time at ratnagiri us 13.20. When you look at railway enquiry and ntes apps, it shows 15.20 pm!!! I called inquiry no 139 and they also told me it is 15.20. What should i believe? Even private apps like ixigo also shows 15.20. I am surprised how two official websites give different information?
Chaitanya maru

Hii sir i am lokesh i was travelled from stations "kcg" to "cto" stations at the time of ticket booking they are charging extra money on each ticket likely 10rs, i was asked about extra charge to my co passenger's they also tell that they charged extra money too bad, please take action against this because regularly they are collecting money in hyderabad at kachiguda railway station

Hello sir,

I am traveling in train 14055 on the previous station buxar some person throw stones on train due to widow has broken and my father was injured so please arrange first aid facility at next available station.
My pnr - [protected]
Coach - s11
Seat 4
Name - gauri shankar
Train name - bramputramail

Please immediately arrange doctor or first aid facility as soon as next available station

On 13oct. Issue me sleeper class ticket from jodhpur to sriganganagar without mentioning super fast. Inspite of my verbal request.. My complain is that why sleeper class ticket with out mentioning super fast was issued to me while i have produced ac3tier valid warrant. While seat was available in ranakpurexp fm jodhpur to bikaner and bikaner to sriganganar in sarairohilla sf exp.. I am bsf employee and i have to travel in short notice due urgency of duty. Train was running. Seat was available.in ac 3 tier and i had a valid ac3tier warrant. Inspite of all above my journey from jodhpur to sri ganganagar on 13 oct17 was painfull. Kindly clarify the policy on above issue please

Irctc username :- mssingh00
Platform used :- irctc connect app
Irctc transaction id :- [protected]
Train no. :- 12029 (Swarna shatabdi)
Booking quota :- tatkal
Route :- new delhi (Ndls) to beas (Beas)

Hdfc bank reference number :[protected]
Mode of payment :- hdfc netbanking
Amount :- 1056.80
Date of transaction :[protected]

I tried to book ticket on 10th october, 2017 for train number 12029 from new delhi to beas. During booking time, on payment page i entered the all credentials and press ok, after two seconds it shows me error. Money is debited from my account but ticket is not booked.
I waited for 5 days to get my money back, but i still not get my refund back.

I need my money back please do the needful.

Thanks.

Dear sir,

Kindly help urgently as the journey of mother is still on going. Let be brief the sequence of events of the same in the following paras:

We have booked tatkal ticket in ac ii tier berth no. 13 for my mother neelaben, who is senior citizen from panvel to rajkot in train no. 16338 - okha express. The train started at 10.45 p. M. On 14th october, 2017 from panvel. Between surat and baroda, someone have theft the purse of my mother containing 20, 000 cash, one gold chain, one gold pendant, original aadhar card, pan card and may be other valuables, most probably attendant of the coach, who provide bedding etc. The mobile of my mother is also in the purse. The mobile no. Is [protected], which is now switched off by the thief. Still this time my mother is not reached at her destination at rajkot. Kindly take stick action against the attendant of the coach no. A 1 as we have full doubt on him and also on tc of the coach. At our surprise, no tc, security personal was available inside the coach, however indian railway charging security fees for each ticket. Kindly let me know whether the luggage are insured by the indian railway or not. My contact number is [protected] and email id is [protected]@gmail.com.

Kindly arrange to take immediate action on attendant to resolve the matter on priority.

Thanks
Regards

Hitesh marthak
Son of neelaben

I have got a rac seat.in which two passengers share a single seat i. E. The lower berth. The upper berth passenger is claiming that the half seat is mine for the day time. And he is not letting me seat there. And on his seat the upper one he has made seat his relative. He has captured the both seat up and down. Please send t. T and make solution for my problem. That person is talking very rudely and misbehaving with me.

Hi team,

I have booked the tickets from ndls to gwl on 11th october from the train 12191.
Here are the details of the tickets.
Pnr no [protected] train no./name: 12191 / ndls jbp sup exp
Date of journey: 11-oct-2017 date of boarding: 11-oct-2017 class: sleeper
From: new delhi (Ndls) to: gwalior (Gwl) boarding: new delhi (Ndls)
When we reached the station to board the train we found the announcement that train got cancelled. Even checked with the enquiry they even told train got cancelled.
But it was showing the confirm tickets in the irctc. So, i tried to cancel the tickets then i got the message that after chart preparation we can't cancel the tickets.
You can see in your records as well while booking the ticket it was showing that we will get the train form new delhi railway station we reached the same around 2 hours prior but as per the screen display & the inquiry information as well, there was cancellation of train, after that we left from ndls & reached nzm to get another train later when we tried to cancel our ticket in sriram express were not able to do that, in that case first of all we get disappointed from railway's team because we booked our train almost one and half month back we came from bangalore to delhi through flight & thought to get the train from ndls but nothing worked as per our plan due to end time train cancellation.

At least we think railway's team should do a justice with customer to check whether what exactly happen with us, i am expecting you will go ahead & identify the exact cause for train cancellation at the last stage from new delhi railway station & kindly proceed for our refund.

Please let us know in case if you need any other details from out side, thanks in advance

I was travelling in ii ac (Berth no :31 a1 coach) in falaknuma express from secunderabad to srikakulam road station by on 10 th october 2017. I kept my mobile phone (Samsung galaxy on 5 pro) for charging in the ii ac coach on a side table beside berth no:31. The train reached visakhapatnam station at 3.30 am on 11th october 2017. Suddenly as the train was moving from the platform, some unknown person entered and ran away by stealing my phone device. I saw the person, he is a tall and wearing a white shirt. I could not follow him as i was an old man of 66 years age and suffering from osteo arthrites (Oa) and walkng with the help of the hand stick. The same thing has been brought to the notice of the concerned tt. I got down at srikakulam station by 6.30 am on 11th october 2017 and a complaint has been lodged at that station with the help of the inspector sri. Ravikumar who is an extremely nice person. I came to know that my complaint was forwarded to visakhapatnam rs and i talked to sri. Venkateswara rao, inspector who is another excellent gentleman. On his advice, i have sent to him the imei numbers of the device. ([protected] and [protected]) the stolen phone is in black colour and it was purchased on[protected]. I will be grateful i[censored] could kindly help me getting back the stolen phone as all the sufficient information is given. I am a retired scientist from a national laboratory, hyderabad and i was going to srikakulam for attending the board of studies meeting as its member in the dr. Ambedkar university. Once again i appeal u to help me. Further, i will appreciate if such things do not happen to anybody
Regards,
Dr. V subrahmanya sarma
Mobile: [protected]
Address: plot no:129, h. No:1-49/6, street no:3
Suryanagar colony, uppal x roads,
Hyderabad-500039

I have booked one refrigerator and four packets household goods from bankura (Bqa) to ballery (Bay) station out of that i have received only refrigerator and three packet household goods packet, one packet is missing. I have contacted several times over phone to bankura and ballery station for my missing packet but they are not yet got any feedback. Kindly look the matter since so many important things are there in that packet.
Consignment done via howrah (Hwh)
Booking date-25/09/2017
Total weight-3 quintal
Tin no. -19aaagm0289cizr
Please do the needful
Contact no. Saheb dutta-[protected]

Hydrebad to rauxal exp. Delayed by 9 hours.. I want answers why delayed it.. Train arrived at 12/10/2017 from hyderabad.. No any road accident no any cause of fog.. Then why train delayed by9 hours. My pnr number is [protected]. My seat b2 35.. My number [protected].. I want now what is reason... If anyone see my complaint than give me immediately..

Respected sir,
Please noted that dated on 6th october, 2017, we the under mentioned eight persons were passenger in the train 12334 bibhuti exp. From varanasi to howrah.
That train reach howrah after 13 hours late running with a lot of bitter experience.. Neither a coach attendance nor a rpf were there for any assitance.
We want justice. Please do the needful.
Yours' sincerely
Tapan das, namita das, tapati das,, tarun kanti das, harshadyuti nag (Pnr[protected] & mrinal bhattacharya, alo pramanick, antara pramanick. (Pnr[protected].

Dear sir / mam

The ticket was cancelled on 2 octomber against the pnr no [protected]. On regualr basis the follow is going on from my side but there is no any positive response is happened from railway customer care team. The provided contact no ([protected]) is not picked up (Only one time picked and the executive said that the server is busy). On callinbg 138 or 139 they say that call to[protected]
Please suggest how the communication can be happened if nether the reply on mail nor on phone is happened from the customer care no.

Awaiting the positive response

Regards, himanshu rai (Mobile no [protected])

Delay in train number 22482 delhi jodhpur superfast is delayed by 3hours 30 mins, horrible service of indian railway. We got a message at 8:30pm that train will depart from sarai rohilla at 1an. We reached here by 11pm as there is no proper transport services from my area now at 1am they are announcing that it will depart at 2:45. Sitting in open with lot of mosquitoes mosquitoes with two small kids. I request you to please don't harass passengers we are paying for the services you are giving us, it is not a free service.

Today when i was gone to railway station of mathura. During ticket counter the ticketer abuse me. He forbid to give me ticket. He refused to exchange money.
Staion - bhuteshwar (Mathura area, up)
Time 17:30 to 6:00 date[protected]
He is only there at unreserved counter. I don't know more about that man. On that i had no time to complain to station master. My train is on platform