Indian Railways Complaints & Reviews

Dear sir, i am gaurav kumar rathore indian citizen of hathras. When i was travelling from hathras to njp by kavi guru expres train no. 19709 on 10/10/17 my bag was stolen at katihar junction. The bag having about 2000 rupees, 2 sbi debit card, one iob debit card, my driving licence and my passport, all are stolen at katihar junction. When i want to fir / complaint in the train, the tt tellme, there is no rpf personnels in the traine. The disguisting thing which we noticed was that there were no rpf personnels in the train and even train superintentend was not present in the train on that day. Sir, this is a serious case which the authorities have to take care of. Now we are afraid to travel in train. Who is responsible for this? Sir who will answer to this? Please enquire the same and kindly take immediate action.
Hope this will be considered seriously
Truly yours
Gaurav kumar rathore
Seat no. A1/43

Dear sir,

As mentioned above i have tried to book my ticket on 1/10/2017 from bangalore to hyderabad through tatkal through mobile app. During the process amount got deducted from my account but ticket haven't booked. So i was waiting for my refund which i haven't received yet.

So please look in this matter and kindly do the needful. When can i expect my refund as its already 7 working days done.

Irctc txn id - [protected]
Booking date - 01/10/2017

Regards,
Vinay kumar

We were group of 18 people travelling from raichur and secunderabad to jalna by train no 17417 tirupati to shiridi sai nagar in coach b2. We had our dinner very late by 11 pm and we all chatted and slept around 1 pm and one of our cousin got down at nizamabad station to get drinking water by around 2 am and he also slept by 2:30 am. Jalna was suppose to arrive at 6:30am and i woke up all by 5 am itself so that they can be refreshed as kids were along but when our cousin went to washroom she found her purse hanging there and when she checked that cash was missing and other stuffs were intact and when she came and informed all everybody checked their purses strangely found that cash to the tune of around 36000 from 3 of the purses. The attender the staffs were all reluctant to search or help us to raise fir nor they did coordinate. We suspect on the railway staff itself as the were avoiding us itself. Kindly enquire and solve our issue and one more important thing was we found two more guys who lost their mobiles and were complaining to the respective staffs even they didn't handle them properly and they were just saying to lodge complaint at their respective destiny railway stations.

The following tickets were cancelled on various dates and the refund amounts are yet to reach my bank account.
1. Pnr no. [protected] lucknow-new delhi 1 passenger. Rs. 410=00
2. Pnr no. [protected] new delhi-kottayam 1 passenger rs. 1320=00
Cancellation was intimated to me vide email dt. 25/08/2017 along with
Refund amount as above.
3. Pnr no.[protected] kottayam-new delhi 1 passenger rs. 1555=00
4. Pnr no. [protected] new delhi-lucknow 1. Passenger rs. 410=00
Cancellation was intimated to me vide email dt. 08/09/2017 with
Amounts
5. Pnr no. [protected] lucknow-ernakulam jn. 1 passenger rs. 2095
Cancellation was intimated to me vide email dt.26/09/2017
Total refund amount = rs.5790=00

The tickets vide pnr no. [protected] new delhi-kottayam & pnr no.
[protected] kottayam-new delhi were booked on cash on delivery
(Anduril technologies pvt. Ltd, 843, tower-b, spaze i-tech park, sohna
Expressway, sector 47, gurugram, haryana - 122002).

The above amounts may please be credited to my canara bank, no 1
Vishal khand 5, gomti nagar, lucknow-226010, up, sb a/c no.
[protected], ifsc code : cnrb0002534.
My irctc id is"nairrain" through which i booked the tickets and
Cancelled the tickets.

Train 12920 from jalandhar to new delhi was delayed by more than 9.30 hours for a distance of only 365 kms. I missed my connecting train to indore from new delhi due to this delay. It was informed that a scheduled maintenance was a cause of this delay. No prior information was given by the railway authorities. I missed office due to this mishap. Railways needs to take responsibility and refund my tickets.

Dear sir/madam,
I am pradeep, daily passenger from hisar to adampur. Sir now a days kisan express 14519 is running very late, due to this a bulk of passengers are reaching much late at their home at night. And all plans to do something at evening time at home are ruining everyday. So please do some thing for us as soon as possible. We shell be thankful to you for this.

Respected sir
I was booked ticket from s. A. S nagar mohali to beas with 2s from irctc web site
Transaction id:[protected] on dated 3.10.2017
And
Beas to mohali with 2s from irctc web site
Transaction id: [protected] on dated 28.09.2017 pnr number [protected]

Dated 28.9.2017 ticket has booked. But due to some reason train has been cancelled. That's why i want back my money in my account.

But dated 3.10.2017 my ticket has not booked but money is deducted from my bank account. And it showing failed transaction
So kindly i request u plzz transfer my refund to my bank account as soon as possible

I have thrice mail a complaint to [protected]@irctc.co.in,
[protected]@irctc.co.in but they not responding
Plzz do need full...

I have booked a ticket in tatkal a/c iii class for journey from anand to jodhpur journey scheduled on 01/10/2017 departure time o train was 11pm but train was let and came at12.36 night stopage of the train at anand is 2 miniuts. I stand at b4 coach indicator. When train arrived i try to enter in the coach but the coach was locked in side i knocked the coach many times but the door was not opened then i rushed to another coach luckily door of b5 was alredy opened i hardly enter in the train after start of train, in side the train i searched the attendant but no body was their.in entire journey nobody has checked my ticket.in this journey i had only one beg with me suppose if family with kids travel what happened. I am 61 year old person how i caught the train i could not explain. You please understand the situation

Pnr no.[protected]

Ain
Train number : 22476
Coach no : b4
Berth / seat no. : 36


Status addressed

Indian railways are unsafe and irresponsible
My mother in law hand bag and wife wallet got stolen in udhyan express on 10.10.17 morning from 2tier a-2 seat no 32.32.33 at early morning in between adoni-mantralaya.
All the doors were unlocked in the night.
No attendant was available.
No railway police force available in train.
No tte available.
Feeling unsafe to travel in indian railways.
Feeling...

Sir, i am a student and today (10/10/2017), i bought ticket from new garia to sealdah.. But i deeply regret my inconvenience as i did not buy a return ticket.. And the tt caught me... His first reaction was... Give 260.. As i did not had tht mney... I requested a cosideration as i am a student, and i was in rush and it's a matter of regret.. But then he asked me to show how much money i have.. I mean "dikhao kitna mney hai".. Wht sort of a question is this? "dikhao"??? Why? I said i had 150... Which is true... But he wants to check my purse and my backpack! After that, i called my guardian and there he talked with. My guardian! Which officer does tht! And there he said 140 deal, but i was not going to give him any money.. So he lowered his rate to 100... Thn 50.. And meanwhile, when i was calling my guardian he passed a cmmnt saying "give the ph to me"... I mean wht sort a govt. Employee he is? He was in civil dress and i truly did not saw any batch or, something like tht... And whn i ws so stubborn.. The another man (Too in civil dress without any coat or, batch) told me to go home... Now i wanna ask if they were really railway personnel or, complete fraud? Wht is this? If they r true employees thn why first 260, thn 150, 100, 50 these considerations? I dnt think govt. Produce so many receipt fr fines! It's my wholehearted request to stop harrasing ppl by frauds!

Hi team,
My name is suma khan, iam from vidisha (Madhya pradesh) and from past 5 yrs iam staying in bangalore (Karnataka) and its very difficult for me, no stopage of karnataka train at my station and all trains are crossing by that route. Its my request to solve this prblm in next budget, atleast 1 train stopage shuld be thr,
Hope for the best
Thanks
Suma khan

Sir, my maternal grandmother n grandfather was traveling from kota to bhubhaneshwar on 8/10/17 and during thier journey, at night my granny's hand bag was stolen. It was of black colour and on it it was written rich born, it was a simple bag n contained things like - her specs, her small purse inside the bag that had some money, some imp. Books too. If found pl. Contact to [protected][mr. S. K. Nayak]. Pl. Take immediate action for it.br...

So upset to inform the poor facility of 2tier ac coach in kamakhya express including late schedule by 6 hours... So annoying things happening in indian railway at this modern time. 2nd tier ac coach is seems like a general coach, people without ticket block the seats.

More over ac not working and nasty toilet. Broken water tap.

Request to please take a look and prove this is very important.

Hello sir,
With reference to the captioned subject matter, i am a resident of india and i want to inform you that dated 17th september 2017 at about 1.00 am, while i am travelling from beas to bhusawal junction in train no 12716 sachkhand express. I lost my hand bag, i am sure it was stolen by some body while i am taking train in the train between bina junction and itarshi junction.

My hand bag (Colour black) having following things
1. Two mobile phone :
I. Model: redmi note 4 dual sim
Color: black
Imei no: [protected]
Imei no: [protected]
Ii. Samsung galaxy j3 pro duos gold sm

3. Original aadhar cards
4. Speaks (Chashma)
5. Original driving licence.
6. Around 11, 000/- cash

Kindly register my complaint and kindly request you to take any action immediately and also i request you to investigate this matter on a urgent basis and return my mobile as early as possible and oblique

Thanking you,
Yours faithfully
Rajani sangtani
Email: [protected]@gmail.com
Mobile:[protected], [protected]

59050 train runs late since years but since last 2 months this train runs late by more than 40 mins to 1.30hrs for almost 5 days in a week. Everyday commuters post across social media, does online complains, visits station master office, etc but no where we are answered. At station let it be surat, bilimora, udhana, they give so lame replies and are least concerned also and we can feel it from the way they reply us.

No one at all is concerned about small issues in india everyone just wants to do big big but cannot benefit normal people and hear them.

Disgusting railway management!!!

Dear sir,
I have to travel with my husband, my sister-in-law son and with my little baby from lucknow to ghaziabad on 8 oct 2017. We have booked our tickets in the padmavat express in tatkal so that we travel comfortably and able to join our on time. But we missed the train as on the board the platform mentioned is 2 but train passes from 3. We suffers alot that day we have not got seat n another train also. We missed our join and lost health even my small kid get disturbed. I want my money back as well as my loss such as missed my job and the problems that we faced.

Dear sir,
Today i am travelling from bharatpur to new delhi after taking general ticket from bharatpur railway counter when i asked to tte for make difference fare of sleeper class. He put my ticket and say for 100 rs i request for only make difference fare ticket after reaching at mathura he came and told me for penalty of 310 rs. When i request again he make misbehave me. And make a panalty ticket.
I request you for control for this type of incident and travellers do a happy journey.
Regards
Varun sharma
[protected].
Ticket no 69926242
Penalty ticket no 525029
Date 9/10/2017

Dear, we daily travel from akurdi to pune at 09.09 am and return the at 07.05 pm same, we travel in first class coach which is last in the train, in that coach some ladies travel and they fight with people every days because in the crowd by mistaken any one touch them, we told that ladies why you not travel in ladies coach but they not listen and scold on people and use abusing language, we also call to customer complaint number for many general people travel from first class coach but no action taken from station tc or rpf. Need action on ladies.

Hi i am satpreet singh today i want to go to delhi in shatabdi train but your train is late. I want to cancle my booking and i want my refund back which you cannot give me back. If you will not refund then i will do something like legal issue contact to me and solove my problem. I want cancletion because my othe ticket booked from delhi to ranchi and your shatabdi train is not reached on time thats why i cancle my both ticket and i want my full money back and cancle my ticket which is from amritsar to delhi. My contact no. Is [protected]. Contact me as soon as possible if not then i legaly case on railway. Help me othe wise face the problms. And i give negative view against you

In the village dhana shamshabad, railways constructed the underpass for crossing the railway track, however the water treatment not proper inside the underpass, even the little rain blocks the complete way and no way to cross it. The problem is affected more than 20 villages.
I have attached 2 images of the location, i will added more if and rain will happened.

Thanks,

Detailed location address : dhana shamshabad, barari, mathura, near mathura refinery, 281005