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R
Ritu Raj Jha
from Hojai, Assam
Oct 7, 2017
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Address: Deoghar, Jharkhand

13332 up pnbe-dhn intercity is running late regarding this i want to ask from railway enquiries. I called to railway enquiry kiul, jasidih i rang 3 times tojasidih railway enquiry but they don't pick up the phone. Now u say what would i do.. This is not the first time it always happen.

I hope u will take some action regarding this
Yours faithfully ritu raj
[protected]@gmail.com
[protected]
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    Premnath Pandey
    from Hojai, Assam
    Oct 7, 2017
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    Address: Deoghar, Jharkhand, 814112

    Dear sir,
    I am premnath pandey, i had my reservation in train no. 12369 kumbh express, dated 05.10.2017 from jasidih to haridwar at 5 pm, but the train was rescheduled for 10pm (Late by 5 hours) and actually came at 11.34pm. We were boarded in kumbh express (12369), in ac 3 tier coach 2b my pnr no. [protected], with my wife and other 5 relatives, when we get up in morning around 7.30 after varanasi station, we came to know that our trolley bag containing the amount of rs.25, 000 cash, 2 set of shirt paint, my wife 5 saree and other necessary things, was missing, i had informed the tt and attendant but nobody register my complaint, then i tried to lodge an fir at lucknow station but they told me to lodge an fir at my destination point and refused to lodge the complaint. I had missed my train in all the while, and my wife had to travel alone with other 5 members, i tried to call on your helpline no. 1512, and 182 but nobody was responding over there. So, you are requested to please suggest me what to do now, which kind of security you have provided even in ac coach.
    Please do the needful.
    Yours sincerely,
    Premnath pandey
    Victim passenger
    Contact no.[protected]
    Alternate no. [protected]
    Indian Railways customer support has been notified about the posted complaint.
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      J
      jyoti kr
      from Muzaffarpur, Bihar
      Oct 6, 2017
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      Address: Patna, Bihar, 800010

      Sir i have been harassed for last 7 month for the refund of my ticket as i booked my ticket
      According to them my ticket was booked during currency closed time and the amount is more than 5000 (Five thousand only) so the money would be deposited in my account but till date there is no such refund.
      And officers sitting at patna station and biskuman bhawan are harrasing me and making me run from this place to other.
      So i kindly request you to plz see forward and sort my problem because i m feed up with their harassment and rude behaviour.
      Sir i have done the attachment of all the papers.

      Jyoti
      Patna, bihar
      [protected]
      +3 photos
      Indian Railways customer support has been notified about the posted complaint.
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        A
        akshita mutha
        from Angamali, Kerala
        Oct 6, 2017
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        Dear sir/madam,
        I had booked a ticket from sholapur to yeshwantpur in 2a for the date 02/10/2017. Ticket was on waitlist. Neither got confirmed nor got cancelled. I was charged 765 rupees for the ticket. This is second issue i'm facing in the last 10 days. I kindly request you to revert back on this issue at the earliest and process the refund.
        Thank you
        Indian Railways customer support has been notified about the posted complaint.
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          R
          rampalli pradeep
          from Chennai, Tamil Nadu
          Oct 6, 2017
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          Address: West Godavari, Andhra Pradesh, 534301
          Website: Railway complaints

          I am waiting at the station for the tatkal 2ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. What kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service i paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
          Indian Railways customer support has been notified about the posted complaint.
          Oct 06, 2017
          Updated by rampalli pradeep
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          ConsumerComplaints.in › Indian Railways › Indian Railways — no proper service at the railway station
          Indian Railways — no proper service at the railway station

          1 Review
          Ra rampalli pradeep on Oct 6, 2017
          Mark as Resolved

          I am waiting at the station for the Tatkal 2Ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. what kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service I paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
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            R
            Rajeev mishr
            from Kanpur, Uttar Pradesh
            Oct 5, 2017
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            Address: Chitrakoot, Uttar Pradesh, 210209

            सेवा में श्री मान जी
            निवेदन करना है की प्रार्थी ने मई 2017 में बिकलांग प्रमाण पत्र नवीनीकरण करने के लिए डी आर एम आफिस झांसी में जमा किया था किन्तु 5 माह बीत जाने के बाद भी प्रार्थी के प्रमाण पत्र का नवीनीकरण नहीं किया गया जिससे प्रार्थी को बहुत परेशानी हो रही है।
            अतः श्रीमान जी से निवेदन है की प्रार्थी का प्रमाण पत्र नवीनीकरण करने के लिए आदेशित करे आपकी महान दया होगी।
            Indian Railways customer support has been notified about the posted complaint.
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              A
              Ankan Chakraborty
              from Egra, West Bengal
              Oct 5, 2017
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              Address: Paschim Medinipur, West Bengal, 721301

              My pnr no. Was [protected] and date of travel was 03-oct-2017 and the train number is 12802 (Puroshottam exp). The coach no. Is s5. When we boarded the train from gaya station we saw that our seats were occupied by general passengers. Even after making repeated requests the general passengers are reluctant to leave our seats. We have to fight with them to get our seats. Even the ticket checkers of the train did not supported us. He only said that "what can i do". The coach is full of general passengers. The ticket checkers are settling the matters with general ticket holders by taking bribes. We book tickets 4 months earlier so that we can travel comfortably. But here we are face so much difficulties. Railway department should look in this matter
              Indian Railways customer support has been notified about the posted complaint.
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                R
                Raghav Mantri
                from Allahabad, Uttar Pradesh
                Oct 5, 2017
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                I raghav mantri travelling in humsafar (22705) from delhi safdar jung to ambala. The train timing is for arriving at ambala was 1 pm but till now it has not arrived.
                This train has no stoppage from delhi safdar jung to ambala but this train has stopped many times (More than 5) for 30 minutes. I need the immediate response why this train get late after reaching delhi.
                Indian Railways customer support has been notified about the posted complaint.
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                  G
                  Gagan chaturvedi
                  Oct 5, 2017
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                  Address: Mathura, Uttar Pradesh, 281001

                  Please note that i have a reservation code pnr no [protected], dated 27/08/2017, i have received message that the train has been cancelled and i have taken the another ticket in other train, and when i want to cancell the ticket i got message that train is cancelled refund will be done automatically but latter on train is resumed.

                  Please find attached screen shot of the cancellation window.
                  I have filled online complain but every time i get replied that complain is closed. Complain no for your ref w/wr/bct/[protected]
                  +1 photos
                  Indian Railways customer support has been notified about the posted complaint.
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                    V
                    Vineshsundar Parmar
                    from Bhopal, Madhya Pradesh
                    Oct 5, 2017
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                    Address: Mandsaur, Madhya Pradesh, 458001

                    Dear sir /madem mera pnr :[protected] train:12475 date of junrny[protected] sl, rtm - jat pratik parmar s9 4 no sleeper seat, sir mere trolly beg subah mathura se delhi ke beech kisi ne chori kar liya he train me na police he na tc he complent karne me b problem he pls help me my contect no.[protected] pls help me and send me replay as soon as. Thank you
                    Indian Railways customer support has been notified about the posted complaint.
                    Oct 05, 2017
                    Updated by Vineshsundar Parmar
                    SIR Train me railway Police nahi he Ticket check karne wale nahi he me student hu jammu ja raha hun aur raste me ye bag chori ho gaya sleepar me mere sare document marksheet sab bag me he hlep me
                    Oct 05, 2017
                    Updated by Vineshsundar Parmar
                    Sir Railway complent se call aa rahi atm no aur expiry date maang rahe he complent ka charge lena chah rahe he ye sab kya he mere paas ATM bhi nahi he
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                      B
                      Bijith G Bhaskar
                      from Bengaluru, Karnataka
                      Oct 5, 2017
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                      Address: Bangalore, Karnataka
                      Website: www.irctc.in

                      This is not a compliant but suggestion.. This train 16525 has all new coaches. I regularly travel in 2tier.. The water mug is kept in left side and is really hard to rinse. It shud hv been in right which is a pure design fault.. Also mostly water is not available to flush which makes passengers uncomfortable and toilets as usual smells bad.. Railways shud do smtjg innovative on the hygeine part which is pathetic on most of trains
                      Indian Railways customer support has been notified about the posted complaint.
                      Always face struggle to get a ticket from the the general couter and also same thing with ladies counter because of all young man are also in the ladies line.
                      The biggest problem is all trains are always late. Its so same full the biggest system with bigest imperfection.
                      I have booked ticket untill may 31 ( 14 tickets ), for 16527, as until Jan 31 morning origin place of yeswanthpur - cannanore EXP (16527 ) is yeswanthpur, suddenly i got a message from indian railway as "TRAIN NO. 16527 will originate from Banaswadi (BAND) wef 4-2-19 instead of Yeshwanthpur (YPR) and will run as 16527 Banaswadi - Kannur Express.sorry for the inconvenience "

                      Now goto banaswadi 20 km from place, there is no connectivity that place it take 2 hours to reach there is waste your money too.
                      no local train too

                      Does Refund me full ticket money, since ticket was booked before the train origin communication,
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                        A
                        avinash_harne
                        from Mumbai, Maharashtra
                        Oct 4, 2017
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                        Address: 492001

                        Dear sir,

                        I am avinash harne was travelling to raipur from nagpur on 2 nd of oct17, boarded in train (Train no. 18239 shiv nath exp) at 11.35 pm at nagpur, i lost my mobile handset (Samsung grand duo) in s4 coach after durg station, before durg station i have checked, mobile was with me. Kindly consider my application and returned my mobile handset if any body submit my mobile handset to railway police or board. Thanking you.

                        My details are,
                        Avinash harne
                        [protected]
                        Mowa raipur.
                        Indian Railways customer support has been notified about the posted complaint.
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                          Y
                          yashspps
                          from Delhi, Delhi
                          Oct 4, 2017
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                          Address: Jabalpur, Madhya Pradesh, 482001

                          I want to know that why this system is not treating train no.12191 (Shridham super fast exp) nzm-jbp equally. Is a record of it.. It is getting late everyday. I’m sitting from last 2:30 hours in this train. Firstly it was standing for 1 hour at new delhi station and then half an hour at the outer of hazrat nhizamuddin station and then at present standing in nzm station for last 1 hour. Your “great” management is continuously passing trains and getting this train late.. I request you to do something immediately... As all the passengers are getting angry. Plz check the status of the train. And i request you to plz remove super fast express from the train’s name.
                          Indian Railways customer support has been notified about the posted complaint.
                          Respected railway system,

                          Plz check this train immediately train no 14616 Amritsar to lalkuan, becoz front 3 general boggi is heavy wheel sound and coach no 02420.

                          Thanks & Regards
                          Rizwan saif
                          [protected]
                          I travelled by Double decker starting from Bangalore at 14.30 by train number 22626 to Chennai on 25th September in coach C7U but till I got down at Perambur, Chennai no TTR came to check the tickets with ID Proof which is done usually in every train. I am really surprised by this happening
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                            B
                            btdeoghar
                            from Koch Bihar, West Bengal
                            Oct 4, 2017
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                            Dear sir, i have reservation in train no. 18183 dt 29.09.2017 pnr [protected] from tatanagar to jasidih (Jsme). My connecting train is utkal exp (18477) from puri to tatanagar. Utkal exp timing in tatanagar is 6am but it arrive in tatanagar at 9am dt 29.09.2017. Therefore my next train 18183 left the station at 8.20 am. And i suffer from many problem with my old & child member. I contact to station manager tatanagar but deny to any help because of e ticket.
                            Therefore i requesting at least please refund money.
                            Passenger name_.
                            B tiwari 34 m c1 65
                            A tiwari. 29 f c1 62
                            C devi 64 f c1 63
                            R n tiwari 70 m c1 64
                            A k trivedi 55 m c1 55
                            Indian Railways customer support has been notified about the posted complaint.
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                              S
                              Sridhar Jha
                              from Lala, Assam
                              Oct 4, 2017
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                              Address: Madhubani, Bihar, 847223
                              Website: Irctc

                              Dear sir,
                              I hv booked tickets from irctc website and file tdr due to partially cancelled. Pnr no [protected], complain no: morly/e/2017/17143. Made complain twice but didn't got any resolution. Case was closed without given the money credited in my account.

                              The money is approved by northern railway on 30 aug but refund is not credited in my account.
                              Kindly see the case on priority basis.
                              Indian Railways customer support has been notified about the posted complaint.
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                                Ñãiťiķ Singh Nishad
                                from Murwara, Madhya Pradesh
                                Oct 4, 2017
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                                Address: Satna, Madhya Pradesh, 485001

                                Dear sir,
                                Today 4/10/17 train number 22132

                                I am a physically handicapped person having the disability of amputation to my right leg.
                                First i should thank providing a separate disabled coach for exclusive disabled persons. But regularly in this coach non-disabled passengers are travelling and not allowing the disabled persons neither to sit nor to board the train. The railway authorities is failed in implementation part of separate coach. Though there is a penalty of rs. 500/- for boarding non disabled persons into disabled coach, no tte is visiting to this coach to check. If anybody want to travel ticketless the disabled coach is the safest coach. The police personnel who is suppose to safeguard the system allowing non disabled passengers by taking petty amount.
                                Indian Railways customer support has been notified about the posted complaint.
                                Refund not received for e ticket despite refund claim from IRCTC 5 days back
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                                  MrTarun907
                                  from Gurgaon, Haryana
                                  Oct 3, 2017
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                                  Sir,
                                  I am traveling from ayodhyapattam to chennai egmore train number 11064, i have simple general ticket but general compartment is full so i boarded in sl coach, when tc came i told him to make my challan slip but he didn't and start misbehave, he take money from someone else and give him seat. I don't know the name of tc but please check and take action., otherwise i will file a case against him.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Md Adab
                                    from Gurgaon, Haryana
                                    Oct 3, 2017
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                                    Address: New Delhi, Delhi, 110019

                                    Dear sir,
                                    This is to bring to your knowledge.
                                    On 29th sept-lucknow double takker tt did not came even once to inspect the ticket.
                                    As i was carrying some water based paint so i was allowed after i paid 250/ to security at x ray counter as i have no option to deposit at gate as i was supposed to return after couple of days.
                                    While on me return on 2nd oct on gomti exp again no tt came to check the ticket and un reserved passengers made journey difficult as i can not access wash room as people were standing on way.
                                    Why no tt comes in day time?
                                    Govt official get best salary & privileges for doing nothing.
                                    Regards
                                    Indian Railways customer support has been notified about the posted complaint.
                                    It's really disappointing and annyoing, I boarded the train at 3.15 in Mangalore and the train took 2hrs to a stop called padubidri, which would have taken 45mins by road. And now we are stuck in some place it's been more than 45mins. What should girls do in the train? It's 7.07 and people don't have place to sit. Can you do something about it?
                                    One has not been working ac since Gaya but no one is doing it right. Riding is going on. I need my money.
                                    Sir, in train 12802 that had started from new delhi on 24 sep at 22:25, in this train the 2nd general coach is very dirty and the water tank of toilet has leaked,
                                    Secondaly seats have not properly.
                                    Its looks that i m travelling in train of 1980.
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                                      Deepak 14085026
                                      from Vikasnagar, Uttarakhand
                                      Oct 3, 2017
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                                      I booked ticket in train 13238 (1/10/17) which was scheduled to come on swm at 4:25 pm but it came on 2/10/17 at 2:45 pm and now instead of managing its time it is getting more late. I am writing this at 4:14 pm (3/10/17) and still in the train.
                                      This train is currently 28 hrs late and getting more late.
                                      Kindly see the issues as india do have people who have some value of their time.
                                      Thanks
                                      Indian Railways customer support has been notified about the posted complaint.
                                      At nidubrolu station in Guntur district public not followed proper queue for tatkal tickets due to this we are suffered a lot.
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                                        gayan v gowda k
                                        from Bengaluru, Karnataka
                                        Oct 3, 2017
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                                        Address: Ramanagara, Karnataka

                                        Sir we have daily travel between "nidaghatta halt to kengeri bangalore".
                                        The train timing to nidaghatta halt is 7.10.. But it daily comes 25 or 30 m late.
                                        My office began in 9.00 am. But we are going daily in 9.20 or 9.30 am.
                                        My boss strictly warning me. Otherwise he cut my sallary.
                                        So many people are suffering from delead train. Plz take a action sir, and also
                                        We complaint nearest stations. No use. Plz solve this problam sir

                                        Plz help us
                                        Indian Railways customer support has been notified about the posted complaint.
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