Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 141

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tr Jitesh Chauhan
from Mumbai, Maharashtra
Oct 8, 2017
Report
Copy

Valsad dahod train me general compartment me tickets lekar bethne vale passenger ko mst vale utha dete he so pls do something about this matter agar passenger ko general compartment me nahi beth ne dege to passengers kaha jayenge so pls do something mst vale general compartment me bhi apana rouf jamate he or passenger ko bethne nahi dete or agar koe passenger age se betha ho to use bhi utha k beth jate he so general compartment me es tarah ki problem ko pls solved kiya jaye
Indian Railways customer support has been notified about the posted complaint.
NDLS NJP SF Express for 15th October canceled without any information and notice. As its the festival season and now its very difficult for me to get a ticket in any train as all seats are full and for tatkal either you give higher price or it can be a miracle.

Now I have no ticket to go home for Diwali.
Atleast Railways should inform about it through SMS or email. There is no other train where I can get a confirm ticket without paying the higher price.
Person calling me. Talking about my problem & took my bank details. This what your term of safety. This is a fraud
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nataraj ntrj
    from Sirsilla, Telangana
    Oct 7, 2017
    Report
    Copy

    I am a student (Nataraj) persuing m. Tech in iit kgp travelling from bengaluru to kharagpur in 12509 gauhati express. My laptop bag containing a dell lap service no [protected] and my collage id and two atm cards and clothes was stolen around 6 :00 am at chennai station on 07/10/17. I informed tc, and all other service providers their response was not good. There was no rpf in the train. I was travelling in 3 tyre (Coachb2 seat 48). There is no privacy and security in 3 tyre coaches and you are providing facilities for sleeping. What is need for providing sleeping facilities without having safety for our luggage. How can some body travel in such trains.
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rakesh Radhe
      from Lucknow, Uttar Pradesh
      Oct 7, 2017
      Report
      Copy

      Website: [email protected]

      Sir.. Jodhpur se varanasi ko jane vali train 14854 15 ghante deri se jane ki sambhavna he ish vakya ko sun_sun kar bheja fat raha he ye kesi vyvastha he 3 month pahle seat book karne ke bad bhi in samsyayo ka samna karna padta he, bahut paresani hoti he hamara imergency work tha 8/10/17 ko kanpur me berojgar he job ka interview tha kon jimmedar he ishka
      Indian Railways customer support has been notified about the posted complaint.
      Oct 07, 2017
      Updated by Rakesh Radhe
      Third class management 8/10/17 ko 14854 marudhar 15ghante late 3 mahine pahle koi vyakti riservetion ishliye karta He ki riserv date ko aram se samay par kahi pahuch sake magar Railway ki kharab vyavstha ke karan passenger kitani dikkate uthata he kisi ko pata nahi agar dusri train ka sahara le to fain lagta He ab itna der hui ishki penalty Railway bhi bhare
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dhruvin Parikh
        from Silvassa, Dadra and Nagar Haveli
        Oct 7, 2017
        Report
        Copy

        Address: Ahmedabad, Gujarat, 380001
        Website: irctc

        Respected sir,
        I am the daily commuter between ahmedabad to baroda in intercity train no 19035. The departure time for this train is 18.20 and arrival time at ahmedabad is 8.30. But since last 1 year i had never seen that the train arrives at ahmedabad on schedule. Since last 1 monnth, this train arrives at 21.15 at ahmedavad i/o 8.30. Most of the daily commuter between ahmedabad to baroda comes in this train. Kindly take necessary steps to regularise the time as all commuter reach their homes at proper time. Thanking you and wait for positive responce.
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amarcomputer
          from Indore, Madhya Pradesh
          Oct 7, 2017
          Report
          Copy

          Address: Rewa, Madhya Pradesh, +91

          Dear sir

          I have a book ticket pnr no [protected]. The ticket is not confirm and ticket is cencelled but todeya date is no coming amount to my bank account ticket amount is not refund
          I am very said so please add amount to my bank account
          Please refund my ticket amount

          Thanking you

          Ramshwer sahu s/o ramsiya sahu
          Rewa madhya pradesh
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ritu Raj Jha
            from Hojai, Assam
            Oct 7, 2017
            Report
            Copy

            Address: Deoghar, Jharkhand

            13332 up pnbe-dhn intercity is running late regarding this i want to ask from railway enquiries. I called to railway enquiry kiul, jasidih i rang 3 times tojasidih railway enquiry but they don't pick up the phone. Now u say what would i do.. This is not the first time it always happen.

            I hope u will take some action regarding this
            Yours faithfully ritu raj
            [protected]@gmail.com
            [protected]
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Premnath Pandey
              from Hojai, Assam
              Oct 7, 2017
              Report
              Copy

              Address: Deoghar, Jharkhand, 814112

              Dear sir,
              I am premnath pandey, i had my reservation in train no. 12369 kumbh express, dated 05.10.2017 from jasidih to haridwar at 5 pm, but the train was rescheduled for 10pm (Late by 5 hours) and actually came at 11.34pm. We were boarded in kumbh express (12369), in ac 3 tier coach 2b my pnr no. [protected], with my wife and other 5 relatives, when we get up in morning around 7.30 after varanasi station, we came to know that our trolley bag containing the amount of rs.25, 000 cash, 2 set of shirt paint, my wife 5 saree and other necessary things, was missing, i had informed the tt and attendant but nobody register my complaint, then i tried to lodge an fir at lucknow station but they told me to lodge an fir at my destination point and refused to lodge the complaint. I had missed my train in all the while, and my wife had to travel alone with other 5 members, i tried to call on your helpline no. 1512, and 182 but nobody was responding over there. So, you are requested to please suggest me what to do now, which kind of security you have provided even in ac coach.
              Please do the needful.
              Yours sincerely,
              Premnath pandey
              Victim passenger
              Contact no.[protected]
              Alternate no. [protected]
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jyoti kr
                from Muzaffarpur, Bihar
                Oct 6, 2017
                Report
                Copy

                Address: Patna, Bihar, 800010

                Sir i have been harassed for last 7 month for the refund of my ticket as i booked my ticket
                According to them my ticket was booked during currency closed time and the amount is more than 5000 (Five thousand only) so the money would be deposited in my account but till date there is no such refund.
                And officers sitting at patna station and biskuman bhawan are harrasing me and making me run from this place to other.
                So i kindly request you to plz see forward and sort my problem because i m feed up with their harassment and rude behaviour.
                Sir i have done the attachment of all the papers.

                Jyoti
                Patna, bihar
                [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  akshita mutha
                  from Angamali, Kerala
                  Oct 6, 2017
                  Report
                  Copy

                  Dear sir/madam,
                  I had booked a ticket from sholapur to yeshwantpur in 2a for the date 02/10/2017. Ticket was on waitlist. Neither got confirmed nor got cancelled. I was charged 765 rupees for the ticket. This is second issue i'm facing in the last 10 days. I kindly request you to revert back on this issue at the earliest and process the refund.
                  Thank you
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rampalli pradeep
                    from Chennai, Tamil Nadu
                    Oct 6, 2017
                    Report
                    Copy

                    Address: West Godavari, Andhra Pradesh, 534301
                    Website: Railway complaints

                    I am waiting at the station for the tatkal 2ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. What kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service i paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
                    Indian Railways customer support has been notified about the posted complaint.
                    Oct 06, 2017
                    Updated by rampalli pradeep
                    consumer complaints logo
                    menuSubmit ComplaintSearch
                    Home iconHome
                    Question iconQuestions
                    FAQFAQ

                    Search
                    search
                    Account
                    Messages
                    Notifications
                    Complaints
                    Sign out
                    © 2016 Consumer Complaints Forum

                    If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


                    ConsumerComplaints.in › Indian Railways › Indian Railways — no proper service at the railway station
                    Indian Railways — no proper service at the railway station

                    1 Review
                    Ra rampalli pradeep on Oct 6, 2017
                    Mark as Resolved

                    I am waiting at the station for the Tatkal 2Ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. what kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service I paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajeev mishr
                      from Kanpur, Uttar Pradesh
                      Oct 5, 2017
                      Report
                      Copy

                      Address: Chitrakoot, Uttar Pradesh, 210209

                      सेवा में श्री मान जी
                      निवेदन करना है की प्रार्थी ने मई 2017 में बिकलांग प्रमाण पत्र नवीनीकरण करने के लिए डी आर एम आफिस झांसी में जमा किया था किन्तु 5 माह बीत जाने के बाद भी प्रार्थी के प्रमाण पत्र का नवीनीकरण नहीं किया गया जिससे प्रार्थी को बहुत परेशानी हो रही है।
                      अतः श्रीमान जी से निवेदन है की प्रार्थी का प्रमाण पत्र नवीनीकरण करने के लिए आदेशित करे आपकी महान दया होगी।
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ankan Chakraborty
                        from Egra, West Bengal
                        Oct 5, 2017
                        Report
                        Copy

                        Address: Paschim Medinipur, West Bengal, 721301

                        My pnr no. Was [protected] and date of travel was 03-oct-2017 and the train number is 12802 (Puroshottam exp). The coach no. Is s5. When we boarded the train from gaya station we saw that our seats were occupied by general passengers. Even after making repeated requests the general passengers are reluctant to leave our seats. We have to fight with them to get our seats. Even the ticket checkers of the train did not supported us. He only said that "what can i do". The coach is full of general passengers. The ticket checkers are settling the matters with general ticket holders by taking bribes. We book tickets 4 months earlier so that we can travel comfortably. But here we are face so much difficulties. Railway department should look in this matter
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Raghav Mantri
                          from Allahabad, Uttar Pradesh
                          Oct 5, 2017
                          Report
                          Copy

                          I raghav mantri travelling in humsafar (22705) from delhi safdar jung to ambala. The train timing is for arriving at ambala was 1 pm but till now it has not arrived.
                          This train has no stoppage from delhi safdar jung to ambala but this train has stopped many times (More than 5) for 30 minutes. I need the immediate response why this train get late after reaching delhi.
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Gagan chaturvedi
                            Oct 5, 2017
                            Report
                            Copy

                            Address: Mathura, Uttar Pradesh, 281001

                            Please note that i have a reservation code pnr no [protected], dated 27/08/2017, i have received message that the train has been cancelled and i have taken the another ticket in other train, and when i want to cancell the ticket i got message that train is cancelled refund will be done automatically but latter on train is resumed.

                            Please find attached screen shot of the cancellation window.
                            I have filled online complain but every time i get replied that complain is closed. Complain no for your ref w/wr/bct/[protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vineshsundar Parmar
                              from Bhopal, Madhya Pradesh
                              Oct 5, 2017
                              Report
                              Copy

                              Address: Mandsaur, Madhya Pradesh, 458001

                              Dear sir /madem mera pnr :[protected] train:12475 date of junrny[protected] sl, rtm - jat pratik parmar s9 4 no sleeper seat, sir mere trolly beg subah mathura se delhi ke beech kisi ne chori kar liya he train me na police he na tc he complent karne me b problem he pls help me my contect no.[protected] pls help me and send me replay as soon as. Thank you
                              Indian Railways customer support has been notified about the posted complaint.
                              Oct 05, 2017
                              Updated by Vineshsundar Parmar
                              SIR Train me railway Police nahi he Ticket check karne wale nahi he me student hu jammu ja raha hun aur raste me ye bag chori ho gaya sleepar me mere sare document marksheet sab bag me he hlep me
                              Oct 05, 2017
                              Updated by Vineshsundar Parmar
                              Sir Railway complent se call aa rahi atm no aur expiry date maang rahe he complent ka charge lena chah rahe he ye sab kya he mere paas ATM bhi nahi he
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bijith G Bhaskar
                                from Bengaluru, Karnataka
                                Oct 5, 2017
                                Report
                                Copy

                                Address: Bangalore, Karnataka
                                Website: www.irctc.in

                                This is not a compliant but suggestion.. This train 16525 has all new coaches. I regularly travel in 2tier.. The water mug is kept in left side and is really hard to rinse. It shud hv been in right which is a pure design fault.. Also mostly water is not available to flush which makes passengers uncomfortable and toilets as usual smells bad.. Railways shud do smtjg innovative on the hygeine part which is pathetic on most of trains
                                Indian Railways customer support has been notified about the posted complaint.
                                Always face struggle to get a ticket from the the general couter and also same thing with ladies counter because of all young man are also in the ladies line.
                                The biggest problem is all trains are always late. Its so same full the biggest system with bigest imperfection.
                                I have booked ticket untill may 31 ( 14 tickets ), for 16527, as until Jan 31 morning origin place of yeswanthpur - cannanore EXP (16527 ) is yeswanthpur, suddenly i got a message from indian railway as "TRAIN NO. 16527 will originate from Banaswadi (BAND) wef 4-2-19 instead of Yeshwanthpur (YPR) and will run as 16527 Banaswadi - Kannur Express.sorry for the inconvenience "

                                Now goto banaswadi 20 km from place, there is no connectivity that place it take 2 hours to reach there is waste your money too.
                                no local train too

                                Does Refund me full ticket money, since ticket was booked before the train origin communication,
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  avinash_harne
                                  from Mumbai, Maharashtra
                                  Oct 4, 2017
                                  Report
                                  Copy

                                  Address: 492001

                                  Dear sir,

                                  I am avinash harne was travelling to raipur from nagpur on 2 nd of oct17, boarded in train (Train no. 18239 shiv nath exp) at 11.35 pm at nagpur, i lost my mobile handset (Samsung grand duo) in s4 coach after durg station, before durg station i have checked, mobile was with me. Kindly consider my application and returned my mobile handset if any body submit my mobile handset to railway police or board. Thanking you.

                                  My details are,
                                  Avinash harne
                                  [protected]
                                  Mowa raipur.
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    yashspps
                                    from Delhi, Delhi
                                    Oct 4, 2017
                                    Report
                                    Copy

                                    Address: Jabalpur, Madhya Pradesh, 482001

                                    I want to know that why this system is not treating train no.12191 (Shridham super fast exp) nzm-jbp equally. Is a record of it.. It is getting late everyday. I’m sitting from last 2:30 hours in this train. Firstly it was standing for 1 hour at new delhi station and then half an hour at the outer of hazrat nhizamuddin station and then at present standing in nzm station for last 1 hour. Your “great” management is continuously passing trains and getting this train late.. I request you to do something immediately... As all the passengers are getting angry. Plz check the status of the train. And i request you to plz remove super fast express from the train’s name.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Respected railway system,

                                    Plz check this train immediately train no 14616 Amritsar to lalkuan, becoz front 3 general boggi is heavy wheel sound and coach no 02420.

                                    Thanks & Regards
                                    Rizwan saif
                                    [protected]
                                    I travelled by Double decker starting from Bangalore at 14.30 by train number 22626 to Chennai on 25th September in coach C7U but till I got down at Perambur, Chennai no TTR came to check the tickets with ID Proof which is done usually in every train. I am really surprised by this happening
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      btdeoghar
                                      from Koch Bihar, West Bengal
                                      Oct 4, 2017
                                      Report
                                      Copy

                                      Dear sir, i have reservation in train no. 18183 dt 29.09.2017 pnr [protected] from tatanagar to jasidih (Jsme). My connecting train is utkal exp (18477) from puri to tatanagar. Utkal exp timing in tatanagar is 6am but it arrive in tatanagar at 9am dt 29.09.2017. Therefore my next train 18183 left the station at 8.20 am. And i suffer from many problem with my old & child member. I contact to station manager tatanagar but deny to any help because of e ticket.
                                      Therefore i requesting at least please refund money.
                                      Passenger name_.
                                      B tiwari 34 m c1 65
                                      A tiwari. 29 f c1 62
                                      C devi 64 f c1 63
                                      R n tiwari 70 m c1 64
                                      A k trivedi 55 m c1 55
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sridhar Jha
                                        from Lala, Assam
                                        Oct 4, 2017
                                        Report
                                        Copy

                                        Address: Madhubani, Bihar, 847223
                                        Website: Irctc

                                        Dear sir,
                                        I hv booked tickets from irctc website and file tdr due to partially cancelled. Pnr no [protected], complain no: morly/e/2017/17143. Made complain twice but didn't got any resolution. Case was closed without given the money credited in my account.

                                        The money is approved by northern railway on 30 aug but refund is not credited in my account.
                                        Kindly see the case on priority basis.
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit