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Updated: Apr 6, 2026
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S
Sam Kamble
from Mumbai, Maharashtra
Oct 8, 2017
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Address: Thane, Maharashtra, 421202
Website: irctc

Respected sir
Since today i have booked ticket from rukadi to kalyan with 3berth from irctc mobile aap
Since my ticket has not booked but money is deducted from my bank account. And it showing failed transaction
So i kindly request u plzz transfer my refund to my bank account as soon as possible
Transaction id: [protected]
I have thrice mail a complaint to [protected]@irctc.co.in,
[protected]@irctc.co.in but they not responding
Plzz do need full
Indian Railways customer support has been notified about the posted complaint.
Oct 07, 2017
Ankit Akki Raj's response
So sad
Fan not working
I have booked parecel on 28.09.17 from SDLP to GAYA . But item. not
received. Please check what's problem in reach the problem
My. Recipt no. 107392 . plz help
My. contact number. [protected]
Virender Kumar
Vpo gorchhi. Hisar haryana
Date of journey : 5/10/17
I am travelling from jhansi to Howrah by train number 12176 i.e. chambal Express.
No water in toilet of coach S 1. The door of one of the toilets broken. one of the fan of my compartment is out of order.
Pathetic condition. Hopless situation.
I am standing at dewas station no one is there at reservation ticket counter only one person is there and he is doing others work
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    Tr Jitesh Chauhan
    from Mumbai, Maharashtra
    Oct 8, 2017
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    Valsad dahod train me general compartment me tickets lekar bethne vale passenger ko mst vale utha dete he so pls do something about this matter agar passenger ko general compartment me nahi beth ne dege to passengers kaha jayenge so pls do something mst vale general compartment me bhi apana rouf jamate he or passenger ko bethne nahi dete or agar koe passenger age se betha ho to use bhi utha k beth jate he so general compartment me es tarah ki problem ko pls solved kiya jaye
    Indian Railways customer support has been notified about the posted complaint.
    NDLS NJP SF Express for 15th October canceled without any information and notice. As its the festival season and now its very difficult for me to get a ticket in any train as all seats are full and for tatkal either you give higher price or it can be a miracle.

    Now I have no ticket to go home for Diwali.
    Atleast Railways should inform about it through SMS or email. There is no other train where I can get a confirm ticket without paying the higher price.
    Person calling me. Talking about my problem & took my bank details. This what your term of safety. This is a fraud
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      N
      Nataraj ntrj
      from Sirsilla, Telangana
      Oct 7, 2017
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      I am a student (Nataraj) persuing m. Tech in iit kgp travelling from bengaluru to kharagpur in 12509 gauhati express. My laptop bag containing a dell lap service no [protected] and my collage id and two atm cards and clothes was stolen around 6 :00 am at chennai station on 07/10/17. I informed tc, and all other service providers their response was not good. There was no rpf in the train. I was travelling in 3 tyre (Coachb2 seat 48). There is no privacy and security in 3 tyre coaches and you are providing facilities for sleeping. What is need for providing sleeping facilities without having safety for our luggage. How can some body travel in such trains.
      Indian Railways customer support has been notified about the posted complaint.
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        R
        Rakesh Radhe
        from Lucknow, Uttar Pradesh
        Oct 7, 2017
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        Website: [email protected]

        Sir.. Jodhpur se varanasi ko jane vali train 14854 15 ghante deri se jane ki sambhavna he ish vakya ko sun_sun kar bheja fat raha he ye kesi vyvastha he 3 month pahle seat book karne ke bad bhi in samsyayo ka samna karna padta he, bahut paresani hoti he hamara imergency work tha 8/10/17 ko kanpur me berojgar he job ka interview tha kon jimmedar he ishka
        Indian Railways customer support has been notified about the posted complaint.
        Oct 07, 2017
        Updated by Rakesh Radhe
        Third class management 8/10/17 ko 14854 marudhar 15ghante late 3 mahine pahle koi vyakti riservetion ishliye karta He ki riserv date ko aram se samay par kahi pahuch sake magar Railway ki kharab vyavstha ke karan passenger kitani dikkate uthata he kisi ko pata nahi agar dusri train ka sahara le to fain lagta He ab itna der hui ishki penalty Railway bhi bhare
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          Dhruvin Parikh
          from Silvassa, Dadra and Nagar Haveli
          Oct 7, 2017
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          Address: Ahmedabad, Gujarat, 380001
          Website: irctc

          Respected sir,
          I am the daily commuter between ahmedabad to baroda in intercity train no 19035. The departure time for this train is 18.20 and arrival time at ahmedabad is 8.30. But since last 1 year i had never seen that the train arrives at ahmedabad on schedule. Since last 1 monnth, this train arrives at 21.15 at ahmedavad i/o 8.30. Most of the daily commuter between ahmedabad to baroda comes in this train. Kindly take necessary steps to regularise the time as all commuter reach their homes at proper time. Thanking you and wait for positive responce.
          Indian Railways customer support has been notified about the posted complaint.
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            A
            amarcomputer
            from Indore, Madhya Pradesh
            Oct 7, 2017
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            Address: Rewa, Madhya Pradesh, +91

            Dear sir

            I have a book ticket pnr no [protected]. The ticket is not confirm and ticket is cencelled but todeya date is no coming amount to my bank account ticket amount is not refund
            I am very said so please add amount to my bank account
            Please refund my ticket amount

            Thanking you

            Ramshwer sahu s/o ramsiya sahu
            Rewa madhya pradesh
            Indian Railways customer support has been notified about the posted complaint.
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              R
              Ritu Raj Jha
              from Hojai, Assam
              Oct 7, 2017
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              Address: Deoghar, Jharkhand

              13332 up pnbe-dhn intercity is running late regarding this i want to ask from railway enquiries. I called to railway enquiry kiul, jasidih i rang 3 times tojasidih railway enquiry but they don't pick up the phone. Now u say what would i do.. This is not the first time it always happen.

              I hope u will take some action regarding this
              Yours faithfully ritu raj
              [protected]@gmail.com
              [protected]
              Indian Railways customer support has been notified about the posted complaint.
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                P
                Premnath Pandey
                from Hojai, Assam
                Oct 7, 2017
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                Address: Deoghar, Jharkhand, 814112

                Dear sir,
                I am premnath pandey, i had my reservation in train no. 12369 kumbh express, dated 05.10.2017 from jasidih to haridwar at 5 pm, but the train was rescheduled for 10pm (Late by 5 hours) and actually came at 11.34pm. We were boarded in kumbh express (12369), in ac 3 tier coach 2b my pnr no. [protected], with my wife and other 5 relatives, when we get up in morning around 7.30 after varanasi station, we came to know that our trolley bag containing the amount of rs.25, 000 cash, 2 set of shirt paint, my wife 5 saree and other necessary things, was missing, i had informed the tt and attendant but nobody register my complaint, then i tried to lodge an fir at lucknow station but they told me to lodge an fir at my destination point and refused to lodge the complaint. I had missed my train in all the while, and my wife had to travel alone with other 5 members, i tried to call on your helpline no. 1512, and 182 but nobody was responding over there. So, you are requested to please suggest me what to do now, which kind of security you have provided even in ac coach.
                Please do the needful.
                Yours sincerely,
                Premnath pandey
                Victim passenger
                Contact no.[protected]
                Alternate no. [protected]
                Indian Railways customer support has been notified about the posted complaint.
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                  J
                  jyoti kr
                  from Muzaffarpur, Bihar
                  Oct 6, 2017
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                  Address: Patna, Bihar, 800010

                  Sir i have been harassed for last 7 month for the refund of my ticket as i booked my ticket
                  According to them my ticket was booked during currency closed time and the amount is more than 5000 (Five thousand only) so the money would be deposited in my account but till date there is no such refund.
                  And officers sitting at patna station and biskuman bhawan are harrasing me and making me run from this place to other.
                  So i kindly request you to plz see forward and sort my problem because i m feed up with their harassment and rude behaviour.
                  Sir i have done the attachment of all the papers.

                  Jyoti
                  Patna, bihar
                  [protected]
                  Indian Railways customer support has been notified about the posted complaint.
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                    A
                    akshita mutha
                    from Angamali, Kerala
                    Oct 6, 2017
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                    Dear sir/madam,
                    I had booked a ticket from sholapur to yeshwantpur in 2a for the date 02/10/2017. Ticket was on waitlist. Neither got confirmed nor got cancelled. I was charged 765 rupees for the ticket. This is second issue i'm facing in the last 10 days. I kindly request you to revert back on this issue at the earliest and process the refund.
                    Thank you
                    Indian Railways customer support has been notified about the posted complaint.
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                      R
                      rampalli pradeep
                      from Chennai, Tamil Nadu
                      Oct 6, 2017
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                      Address: West Godavari, Andhra Pradesh, 534301
                      Website: Railway complaints

                      I am waiting at the station for the tatkal 2ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. What kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service i paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
                      Indian Railways customer support has been notified about the posted complaint.
                      Oct 06, 2017
                      Updated by rampalli pradeep
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                      ConsumerComplaints.in › Indian Railways › Indian Railways — no proper service at the railway station
                      Indian Railways — no proper service at the railway station

                      1 Review
                      Ra rampalli pradeep on Oct 6, 2017
                      Mark as Resolved

                      I am waiting at the station for the Tatkal 2Ac ticket since morning at the time of tatkal reservation the printer stopped working and the reservation counter person not even responding to the answers when it is going to get rectified and what happened, why u stopped selling tickets. what kind of service it is no proper functioning of the system equipment now the entire tickets got booked, because of that improper service I paid 3500 rs instead of 2500 rs who is going to pay the rest of the money
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                        R
                        Rajeev mishr
                        from Kanpur, Uttar Pradesh
                        Oct 5, 2017
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                        Address: Chitrakoot, Uttar Pradesh, 210209

                        सेवा में श्री मान जी
                        निवेदन करना है की प्रार्थी ने मई 2017 में बिकलांग प्रमाण पत्र नवीनीकरण करने के लिए डी आर एम आफिस झांसी में जमा किया था किन्तु 5 माह बीत जाने के बाद भी प्रार्थी के प्रमाण पत्र का नवीनीकरण नहीं किया गया जिससे प्रार्थी को बहुत परेशानी हो रही है।
                        अतः श्रीमान जी से निवेदन है की प्रार्थी का प्रमाण पत्र नवीनीकरण करने के लिए आदेशित करे आपकी महान दया होगी।
                        Indian Railways customer support has been notified about the posted complaint.
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                          A
                          Ankan Chakraborty
                          from Egra, West Bengal
                          Oct 5, 2017
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                          Address: Paschim Medinipur, West Bengal, 721301

                          My pnr no. Was [protected] and date of travel was 03-oct-2017 and the train number is 12802 (Puroshottam exp). The coach no. Is s5. When we boarded the train from gaya station we saw that our seats were occupied by general passengers. Even after making repeated requests the general passengers are reluctant to leave our seats. We have to fight with them to get our seats. Even the ticket checkers of the train did not supported us. He only said that "what can i do". The coach is full of general passengers. The ticket checkers are settling the matters with general ticket holders by taking bribes. We book tickets 4 months earlier so that we can travel comfortably. But here we are face so much difficulties. Railway department should look in this matter
                          Indian Railways customer support has been notified about the posted complaint.
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                            R
                            Raghav Mantri
                            from Allahabad, Uttar Pradesh
                            Oct 5, 2017
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                            I raghav mantri travelling in humsafar (22705) from delhi safdar jung to ambala. The train timing is for arriving at ambala was 1 pm but till now it has not arrived.
                            This train has no stoppage from delhi safdar jung to ambala but this train has stopped many times (More than 5) for 30 minutes. I need the immediate response why this train get late after reaching delhi.
                            Indian Railways customer support has been notified about the posted complaint.
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                              G
                              Gagan chaturvedi
                              Oct 5, 2017
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                              Address: Mathura, Uttar Pradesh, 281001

                              Please note that i have a reservation code pnr no [protected], dated 27/08/2017, i have received message that the train has been cancelled and i have taken the another ticket in other train, and when i want to cancell the ticket i got message that train is cancelled refund will be done automatically but latter on train is resumed.

                              Please find attached screen shot of the cancellation window.
                              I have filled online complain but every time i get replied that complain is closed. Complain no for your ref w/wr/bct/[protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                V
                                Vineshsundar Parmar
                                from Bhopal, Madhya Pradesh
                                Oct 5, 2017
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                                Address: Mandsaur, Madhya Pradesh, 458001

                                Dear sir /madem mera pnr :[protected] train:12475 date of junrny[protected] sl, rtm - jat pratik parmar s9 4 no sleeper seat, sir mere trolly beg subah mathura se delhi ke beech kisi ne chori kar liya he train me na police he na tc he complent karne me b problem he pls help me my contect no.[protected] pls help me and send me replay as soon as. Thank you
                                Indian Railways customer support has been notified about the posted complaint.
                                Oct 05, 2017
                                Updated by Vineshsundar Parmar
                                SIR Train me railway Police nahi he Ticket check karne wale nahi he me student hu jammu ja raha hun aur raste me ye bag chori ho gaya sleepar me mere sare document marksheet sab bag me he hlep me
                                Oct 05, 2017
                                Updated by Vineshsundar Parmar
                                Sir Railway complent se call aa rahi atm no aur expiry date maang rahe he complent ka charge lena chah rahe he ye sab kya he mere paas ATM bhi nahi he
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                                  Bijith G Bhaskar
                                  from Bengaluru, Karnataka
                                  Oct 5, 2017
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                                  Address: Bangalore, Karnataka
                                  Website: www.irctc.in

                                  This is not a compliant but suggestion.. This train 16525 has all new coaches. I regularly travel in 2tier.. The water mug is kept in left side and is really hard to rinse. It shud hv been in right which is a pure design fault.. Also mostly water is not available to flush which makes passengers uncomfortable and toilets as usual smells bad.. Railways shud do smtjg innovative on the hygeine part which is pathetic on most of trains
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Always face struggle to get a ticket from the the general couter and also same thing with ladies counter because of all young man are also in the ladies line.
                                  The biggest problem is all trains are always late. Its so same full the biggest system with bigest imperfection.
                                  I have booked ticket untill may 31 ( 14 tickets ), for 16527, as until Jan 31 morning origin place of yeswanthpur - cannanore EXP (16527 ) is yeswanthpur, suddenly i got a message from indian railway as "TRAIN NO. 16527 will originate from Banaswadi (BAND) wef 4-2-19 instead of Yeshwanthpur (YPR) and will run as 16527 Banaswadi - Kannur Express.sorry for the inconvenience "

                                  Now goto banaswadi 20 km from place, there is no connectivity that place it take 2 hours to reach there is waste your money too.
                                  no local train too

                                  Does Refund me full ticket money, since ticket was booked before the train origin communication,
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                                    A
                                    avinash_harne
                                    from Mumbai, Maharashtra
                                    Oct 4, 2017
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                                    Address: 492001

                                    Dear sir,

                                    I am avinash harne was travelling to raipur from nagpur on 2 nd of oct17, boarded in train (Train no. 18239 shiv nath exp) at 11.35 pm at nagpur, i lost my mobile handset (Samsung grand duo) in s4 coach after durg station, before durg station i have checked, mobile was with me. Kindly consider my application and returned my mobile handset if any body submit my mobile handset to railway police or board. Thanking you.

                                    My details are,
                                    Avinash harne
                                    [protected]
                                    Mowa raipur.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      yashspps
                                      from Delhi, Delhi
                                      Oct 4, 2017
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                                      Address: Jabalpur, Madhya Pradesh, 482001

                                      I want to know that why this system is not treating train no.12191 (Shridham super fast exp) nzm-jbp equally. Is a record of it.. It is getting late everyday. I’m sitting from last 2:30 hours in this train. Firstly it was standing for 1 hour at new delhi station and then half an hour at the outer of hazrat nhizamuddin station and then at present standing in nzm station for last 1 hour. Your “great” management is continuously passing trains and getting this train late.. I request you to do something immediately... As all the passengers are getting angry. Plz check the status of the train. And i request you to plz remove super fast express from the train’s name.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Respected railway system,

                                      Plz check this train immediately train no 14616 Amritsar to lalkuan, becoz front 3 general boggi is heavy wheel sound and coach no 02420.

                                      Thanks & Regards
                                      Rizwan saif
                                      [protected]
                                      I travelled by Double decker starting from Bangalore at 14.30 by train number 22626 to Chennai on 25th September in coach C7U but till I got down at Perambur, Chennai no TTR came to check the tickets with ID Proof which is done usually in every train. I am really surprised by this happening
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                                        btdeoghar
                                        from Koch Bihar, West Bengal
                                        Oct 4, 2017
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                                        Dear sir, i have reservation in train no. 18183 dt 29.09.2017 pnr [protected] from tatanagar to jasidih (Jsme). My connecting train is utkal exp (18477) from puri to tatanagar. Utkal exp timing in tatanagar is 6am but it arrive in tatanagar at 9am dt 29.09.2017. Therefore my next train 18183 left the station at 8.20 am. And i suffer from many problem with my old & child member. I contact to station manager tatanagar but deny to any help because of e ticket.
                                        Therefore i requesting at least please refund money.
                                        Passenger name_.
                                        B tiwari 34 m c1 65
                                        A tiwari. 29 f c1 62
                                        C devi 64 f c1 63
                                        R n tiwari 70 m c1 64
                                        A k trivedi 55 m c1 55
                                        Indian Railways customer support has been notified about the posted complaint.
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