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Ñ
Ñãiťiķ Singh Nishad
from Murwara, Madhya Pradesh
Oct 4, 2017
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Address: Satna, Madhya Pradesh, 485001

Dear sir,
Today 4/10/17 train number 22132

I am a physically handicapped person having the disability of amputation to my right leg.
First i should thank providing a separate disabled coach for exclusive disabled persons. But regularly in this coach non-disabled passengers are travelling and not allowing the disabled persons neither to sit nor to board the train. The railway authorities is failed in implementation part of separate coach. Though there is a penalty of rs. 500/- for boarding non disabled persons into disabled coach, no tte is visiting to this coach to check. If anybody want to travel ticketless the disabled coach is the safest coach. The police personnel who is suppose to safeguard the system allowing non disabled passengers by taking petty amount.
Indian Railways customer support has been notified about the posted complaint.
Refund not received for e ticket despite refund claim from IRCTC 5 days back
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    MrTarun907
    from Gurgaon, Haryana
    Oct 3, 2017
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    Sir,
    I am traveling from ayodhyapattam to chennai egmore train number 11064, i have simple general ticket but general compartment is full so i boarded in sl coach, when tc came i told him to make my challan slip but he didn't and start misbehave, he take money from someone else and give him seat. I don't know the name of tc but please check and take action., otherwise i will file a case against him.
    Indian Railways customer support has been notified about the posted complaint.
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      M
      Md Adab
      from Gurgaon, Haryana
      Oct 3, 2017
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      Address: New Delhi, Delhi, 110019

      Dear sir,
      This is to bring to your knowledge.
      On 29th sept-lucknow double takker tt did not came even once to inspect the ticket.
      As i was carrying some water based paint so i was allowed after i paid 250/ to security at x ray counter as i have no option to deposit at gate as i was supposed to return after couple of days.
      While on me return on 2nd oct on gomti exp again no tt came to check the ticket and un reserved passengers made journey difficult as i can not access wash room as people were standing on way.
      Why no tt comes in day time?
      Govt official get best salary & privileges for doing nothing.
      Regards
      Indian Railways customer support has been notified about the posted complaint.
      It's really disappointing and annyoing, I boarded the train at 3.15 in Mangalore and the train took 2hrs to a stop called padubidri, which would have taken 45mins by road. And now we are stuck in some place it's been more than 45mins. What should girls do in the train? It's 7.07 and people don't have place to sit. Can you do something about it?
      One has not been working ac since Gaya but no one is doing it right. Riding is going on. I need my money.
      Sir, in train 12802 that had started from new delhi on 24 sep at 22:25, in this train the 2nd general coach is very dirty and the water tank of toilet has leaked,
      Secondaly seats have not properly.
      Its looks that i m travelling in train of 1980.
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        D
        Deepak 14085026
        from Vikasnagar, Uttarakhand
        Oct 3, 2017
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        I booked ticket in train 13238 (1/10/17) which was scheduled to come on swm at 4:25 pm but it came on 2/10/17 at 2:45 pm and now instead of managing its time it is getting more late. I am writing this at 4:14 pm (3/10/17) and still in the train.
        This train is currently 28 hrs late and getting more late.
        Kindly see the issues as india do have people who have some value of their time.
        Thanks
        Indian Railways customer support has been notified about the posted complaint.
        At nidubrolu station in Guntur district public not followed proper queue for tatkal tickets due to this we are suffered a lot.
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          G
          gayan v gowda k
          from Bengaluru, Karnataka
          Oct 3, 2017
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          Address: Ramanagara, Karnataka

          Sir we have daily travel between "nidaghatta halt to kengeri bangalore".
          The train timing to nidaghatta halt is 7.10.. But it daily comes 25 or 30 m late.
          My office began in 9.00 am. But we are going daily in 9.20 or 9.30 am.
          My boss strictly warning me. Otherwise he cut my sallary.
          So many people are suffering from delead train. Plz take a action sir, and also
          We complaint nearest stations. No use. Plz solve this problam sir

          Plz help us
          Indian Railways customer support has been notified about the posted complaint.
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            tarun_pgdm
            from Gurgaon, Haryana
            Oct 3, 2017
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            Address: New Delhi, Delhi, 110092

            Dear sir,
            This is in regard to my pnr no -[protected]. I booked the reservation sheet dated 20 june 2017 in uchahar exp in 3 ac. At that time i got 2 confirm sheet in b2 coach. Sheet no was 15, 16... As i am married person and staying with my wife and little child in delhi last 5 year. So my sheet was confirm so i thought i don't need to check pnr status...

            Today i check pnr for train timing at time i saw that train is cancelled. I was totally shocked beacuse how will i go to my home town with my family..
            Now a dayz every train is showing waiting list..
            So i request you to pls help me..
            Thanks
            Tarun
            [protected]
            Indian Railways customer support has been notified about the posted complaint.
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              Prasad jvsm
              from Vijayawada, Andhra Pradesh
              Oct 3, 2017
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              Address: Hyderabad, Andhra Pradesh, 500068
              Website: [email protected]

              Excess fare refund claim submitted to passenger refund section scr railnilayam sec bad on[protected] claims rejected just referring rly time table guidelines towards my refund claim of 2 and time collected full fare by tte on duty through excess fare ticket on train no.12792 of[protected] for our journey from m. Sarsi yo sec bad by coach s 12 with 3 confirmed berths of jvsm prasad 57 and j padmakumari 51and j sowbhagyam 88 years on failure to produce original rly counter issued ticket to tte sincd ticket was lost while boarding train due to pickpocket. Even though xerox copy of original lost ticket was produced to verify in chart listed self names and ages with our aadhar photo ids tte collected full fares and allotted us same berths which were reserved by us originally. A refund claim was submitted on 20-2-₹013 itself at scr rail nilayam refund section after confirming from scr sec bad stnyard tc office computer system stating our original lost 3 tickets status as not cancelled even after arrival of train at destination on[protected]. As such the railways collected 2 full fares for each passenger just because original ticket was lost. Even a net booked ticket zerox copies and sms messages are considered for journey by railways why a xerox of rly counter booked lost ticket is not considered by tte.
              As refund claim was submitted in time with negative reply with no scope for s normal passenger like me to approach rly higherups though kept silent all these years with no option and now having had mobile technology advancement having known mail ids of scr higherups representations have been sent thro mails.
              I request for refund of full fare collected for 2 and time by tte since original lost rly counter reserved ticket status after arrival of train to destination revealed as lost ticket not cancelled and thereby 2 full fares are collected by rly. Which may be refunded.
              Indian Railways customer support has been notified about the posted complaint.
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                L
                lalendra
                from Mumbai, Maharashtra
                Oct 3, 2017
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                Address: Jehanabad, Bihar, 804408
                Website: Indian rail

                Respected sir, s

                Every day running train late from patna to jehanabad or gaya as per today attached file time departure list as per today jehanabad arrival time showing 9.50 am but actual arrival time 10.10 am all are requested to please check from system error or any last 2 day same time showing arrival or departure patna to jehanabad total distance 45 km but time taken approx 1.45 hr please solve
                Indian Railways customer support has been notified about the posted complaint.
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                  Bhavika Chaurasia
                  from Gurgaon, Haryana
                  Oct 3, 2017
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                  Address: New Delhi, Delhi, 120013

                  We were going to travel from duranto express on the night of 29th oct '17 from delhi to allahabad. We had our train from new delhi railway station. We went for dinner on teh next platform to the government pantry. There we inquired about the availability of the menu options, to which the staff member named 'amit kumar' said that they had only 1 option: thaali worth 100rs. I re-checked the menu board, where the price of thali was rs.35. I checked with him again & he said that there was only thaali available for rs.100. Quiet suspicious, but we took that. Once our thaali came, we found that there was no curd / sweet as mentioned by him. Also, while eating, we asked the people eating next to us, they said that they had got thaali for rs.35 only. Also, many other food options were available. We stood at the counter for some time & found that amit kumar judged on the basis of dressing & appearance & gave the thaali priced rs. 35 for rs. 100. I also took a photograph of him. Please take some action so that they do not cheat the people.
                  Indian Railways customer support has been notified about the posted complaint.
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                    BharatiRangari
                    from Pune, Maharashtra
                    Oct 3, 2017
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                    Address: Nagpur, Maharashtra, 400615
                    Website: Online

                    I have complain about tickets checker that they should help passengers not harass them to brought money in the form of penalty to complete their target if passengers are in trouble, they talk and behave rudly
                    Without telling rules of traveling only give slip and argue
                    After changing departure rout of train passenger rush run to catch running train unfortunately he is not able to take ticket bez he might miss the train, in that situation what passenger will do...
                    Indian Railways customer support has been notified about the posted complaint.
                    I am presently in Mumbai howrah duranto at 9:06pm...train standing just outside the howrah station... But train enquiry online system is showing that duranto reached howrah at 7:55pm(delayed by 15min)..these gives a false view regarding train status updates... Kindly look into it..
                    Train number 16360 PNBE-ERS Express.
                    Date of start of journey 26/9/17 from PNBE
                    Coach A1 (2A).
                    No water in the toilet since evening of 27/09/17.
                    To respected indian railway authority. MARUDHAR EXPRESS varanasi to jodhpur. have to inform to you that train timing is very poor. when we were travelling in marudhar we wasted to much time. Request you to once check that train's daily schedual. IF YOU CAN FEEL THE{PROBLEM OF PASSENGES}
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                      M
                      mitter36
                      from Kolkata, West Bengal
                      Oct 2, 2017
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                      Address: Kolkata, West Bengal, 700028

                      We have traveled from secunderabad jn (Sc) to howrah on 30th september 2017 by foluknuma express (Pnr no. [protected]) and reserved berth no. 27, 28 and 29. We have not seen any sweeper or housekeeping staff in the b2 compartment and gradually the compartment and adjacent toilets became a hell in 26 hrs journey period. It was come to know after few time that cleaning staff are absent and tt told us nothing to do. It is very much shocking to us during observing swachha bharat pakwara is going on though out the nation whereas a reserved and paid passengers are not getting minimum cleanness in their train journey.
                      Please look at the matter and do needful and assure that it should not be happens again.
                      Indian Railways customer support has been notified about the posted complaint.
                      Sir hamne patna jn pe bxr ke liye ticket liya lekin ticket ka rate 55 tha aur mere se 60 rupees liya mangne pe boli ki change nahi hai aur paisa nahi diya
                      Dear sir,
                      Yesterday I am travel from bangalore to ballari. Train number 56909 shows only bangalore-chikjajur-hubli route direction. Kindly change route direction from bangalore-chikjajur-ballari-hospet in your system
                      Thank you
                      MAHESH
                      BANGALORE
                      [protected]
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                        Gorika
                        from Delhi, Delhi
                        Oct 2, 2017
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                        I have booked two tickets one was in waiting and other was in tatkal which got in waiting just in 30 secs of payment duration though it was showing 40 availbl before booking. But both of my ticekts did not confirmed. I did not travel and i did not even get my money back. Indian railway got pathetic. They are just exploiting common man. Neither we are getting our money back nor quality. They have raised tje fares in the form. Of dynamic charges etc. We are only getting fooled.
                        Indian Railways customer support has been notified about the posted complaint.
                        I am Pritam Kumar, I am trevlinig hariduwar to jashidih in upasana express .s1 u48 primium tatkal, it is long jurny, not any charger socat .so please sir sort out the problem .
                        I booked an e-ticket with PNR No.[protected] waiting list from Sy to MS, date of journey 22/09/2017. but the amount for the ticket has not been yet refunded to my bank account.
                        Please help on this complaint
                        my mobile number [protected]
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                          M
                          from Delhi, Delhi
                          Oct 2, 2017
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                          Address: New Delhi, Delhi
                          Website: Indian railway

                          I have taken memu from rohtak to delhi junction today i. E. 02.10.2017 initially train was delayed 12 minuts, covered almost since reached dayabasti rly stn,., but at dayabasti train stopped for 50 minutes as per driver he talked somebody but disconnected by other side, train was stopped for crossing for bareilly intercity, which already delayed and could not reached rohtak and limited to bahadurgarh. Since train reached at delhi at 4.05 i missed ghaziabad kosi emu, i waited for next train which was supposed to arrive at delhi at 4.45 came at 5.50 and since 5.50 it reached new delhi at 6.40 started from next. Delhi at 7.20 and at present 7.45 not yet reached h. Nizamuddin and already delayed by 2.30 hours i humbly request you to please understand the value of time of the people it is not right time for high speed bullet train, but to correct our present system preference wise
                          Safety
                          Timing
                          Availability
                          Thanks & regards
                          Manish kalra
                          Indian Railways customer support has been notified about the posted complaint.
                          Sep 26, 2017
                          Kunal Singh Rajput's response
                          Plz help fast I want my Aadhar card
                          I was surprised to see how GST is being charged on Water bottles at Jabalpur Railway stations.
                          MRP of water bottle is Rs 15 & They are charging Rs 20 Quoting that GST is applicable.
                          Poor passengers being cheated at a mojor Railway Hub.
                          Allapuza dhandbaad exp me ek TC Conferm ticket me v fine maang Raha h or no diye you meet Sasha card le k gya h...plz back my Aadhar card...name -Kunal Kumar Singh, Mohar Kumar singh.
                          S2 23/24seat n.
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                            J
                            Jagannatha HT
                            from Bengaluru, Karnataka
                            Oct 2, 2017
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                            Train number 76505 memu is starting from bangalore cantonment to kolar via krpuram, hoodi bangarpet the said train number ie 76505 is not stopped at hoodi halt station on 2/10/2017 without having any reasons due to said reasons passengers who want to get down at hoodi halt faced huge problem like wisewho want to go to kolar from hoodi halt faced problem kindly take necessary action against the pilot of train number 76505
                            Indian Railways customer support has been notified about the posted complaint.
                            Traveling today (26.09.17) in Vaishali superfast express to Delhi, there a no water in our bogie (B1). There are Somany old and ladies passengers and facing problems because of it. Try to find the attendant but he was not around. It creats a bad name of railway and suffering of passengers too.
                            Sir, I am traveling in d2 coach of tata DNR exp..there are many fans in my coach bt not any proper place..today all the people suffered most...its extremely hot today. And di, d2 coach never looked like any reservation coach..plz give 1 more train for this route..its basic requirements...
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                              Mukesh8713
                              from Jamshedpur, Jharkhand
                              Oct 2, 2017
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                              Address: Sonipat, Haryana, 131001

                              I am traveling in 14649 from madhubani to sonipat train is 14 hrs late when we started our journey and as of now it is delayed by 19 hours and the train ac is not working properly water is not available so it is very tough to travel
                              Adding to our agony the train is withheld many times and its greeting even more late
                              So plz provide water at ayodhya in train no 14649
                              And also see the issue with ac
                              My pnr no is [protected]
                              Indian Railways customer support has been notified about the posted complaint.
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                                Abhaya nand
                                from Lucknow, Uttar Pradesh
                                Oct 2, 2017
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                                I am traveling from anvt termi al to gorakhpur by train no 04010. The expected arrival of train to gorakhpur is 2.45 but at 3.52 it has not been arrived to gonda railaway station despite this route is double lined and not so busy. I don't know why these people are keep waisting time of passengers. They don't care about them. I have a important work to do today. My pnr no is [protected]
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Viswanathan Muthukumaran
                                  from Madurai, Tamil Nadu
                                  Oct 2, 2017
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                                  For how many more days are you guys going to say indian railways is a big network and we need time to resolve problems? Our train is stuck in the middle of a literal forest and these guys have switched off the ac quoting some cut in the engine coupling? Why are you guys charging like hell (For all purposes tatkal/premium tatkal/spl charges) and torturing the customers like this?

                                  What's the need of speeding at 113 kmph odd if the engine / route is not capable of handling the same and applying emergency brakes to halt it within 4.5 mins? Do you guys wanna play with people's lives like this? Are the lp/alp really trained to handle express trains?

                                  W/sr/mas/[protected]

                                  Train number: 12610

                                  Stoppage at tiruvalam station for the last 40 mins approx

                                  Issue: coupling cut! What?
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Gorika
                                    from Delhi, Delhi
                                    Oct 2, 2017
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                                    I had a ticket with waiting list of 5 which was not clear and i will get the money return after deductiong cancelliation to indian railway where m not at fault. I booked tatkal ticket in amritsar shtabdi from jalandhar to delhi. When i booked it was 39 tickets availbl and while booking or proceeding payment it got 23 waiting with in few seconds. I was shocked to see how could it possible. Now if my tatkal ticket will not confirm my all amount will be wasted. Indian railway sucks. Things have been deterioting since modi joined in. All the fares have been increased multiple times still no quality in services.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Smashinsane
                                      from Pauni, Maharashtra
                                      Oct 2, 2017
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                                      Hi,
                                      I went to cst, mumbai to catch a train for pune. My train was at 6:40am but i reached station by 5:00am. I had a cc ticket and when i went to ac waiting room on platform 15, it was very very crowded. The staff present at the gate who generally overseas the records of the passengers visiting the waiting room was very busy watching movie on his mobile. He was least bit interested in keeping track of the people present in waiting room. I am pretty much sure that 30% of people in ac waiting room did not have adequate ticket. Moreover there were police constables who were just passing time and were out of place. If this is the kind of service that is offered after spending so much on tickets then i don't think railways deserve any support from the commuters. Please check the condition for yourselves. It's pathetic. Oh! Sorry i forgot, in order to check the situation, you all also need to work.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        ArcJewel
                                        from Indore, Madhya Pradesh
                                        Oct 1, 2017
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                                        Its very unfortunate that railway does not bother to find out whether patform lifts r working or not, then y r they installed? On 29thsept17at 3:10a. M i along with my mother in-law 76yrs, my father 77yrs, my mother 66yrs had to board 19453/gimb puri exp, our reservation was on coach b2 which is nearly 100-150 mts from foot of the overbridge in platform no.5.
                                        I humbly want everyone to realise the situation and the pain we all went through just because the lift was not working. At 2:45 a. M no porter was available how we managed i just want railway to think once on atleast humanitarian grounds. Does railways clearly indicating us plz do not travel with senior citizens or our parents??
                                        Indian Railways customer support has been notified about the posted complaint.
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