Indian Railways Complaints & Reviews

Its very unfortunate that railway does not bother to find out whether patform lifts r working or not, then y r they installed? On 29thsept17at 3:10a. M i along with my mother in-law 76yrs, my father 77yrs, my mother 66yrs had to board 19453/gimb puri exp, our reservation was on coach b2 which is nearly 100-150 mts from foot of the overbridge in platform no.5.
I humbly want everyone to realise the situation and the pain we all went through just because the lift was not working. At 2:45 a. M no porter was available how we managed i just want railway to think once on atleast humanitarian grounds. Does railways clearly indicating us plz do not travel with senior citizens or our parents??

We had to use the retiring room in august’ 17 at secunderabad railway station. Since we arrived midnight as there was no other option and we had to spend only 5hours we decided to use the ac retiring rooms.
The person in charge and the supervisor informed that the rooms cannot be booked as they are booked only online they informed that we can see the room ac and non ac room and decide. We saw both the room both where in very pathetic conditions the non ac was in a very worst condition no proper cleaning and filthy we decided to take the ac room as it was bit better. On confirmation of the room the person incharge informed i don’t require to book the room with 1200 rs and i can get the room by just paying 500rs with no receipt. When we questioned why rooms are not clean and maintained the person in charge told that the cleaning and other guys are not available / strike.

The ac room sofa was covered with dust, all the space was dusty and we have to clean space before keeping our bags and any items.
Why can’t the rooms be maintained properly, passenger make payment he deserve to have room in ood condition.
If the rooms are maintained like this in one of the metro cities and one of the busy railway station of the country which gives passenger very bad experience and passengers avoid to book the railway retiring rooms.

Greetings sir, we have a great indian railways system how much great means if the train capacity is 500 people means but we are giving the tickets 700 and 800 like that what about that 200 and 300 people of the train is late alternate another passenger is available means the tt won't accept at least to stand then why you are giving the tickets, you are responsible if the train is late why we have to trouble because of your system. Really i very unhappy and very sad because of this system. Today i faced a problem that i got a ticket from tenali to machavaram, the train is running late after i am getting the ticket another passenger train has arrived so all passengers are used this train to travel so you (Central railway) are the responsible for that, so there is no that much space and seats are not available at least no space for standing in general coaches so some passengers are trying to travel on reservation coach the tt has fired on us and get them out, so what is the situation what he is doing we know what is the train capacity general coach so you have to arrange the extra coaches on next station or you have to give alternate. Really my respectable indian railway sirs please change the system please please

Dear all this is rajendra sharma started my journey by tarin no 12968 jaipur chennai exp on 29th sep 2017 in coach no s7 rac 23, immediately after 5 min journey i was hit by anti socialist by a glass bottle with one co-passenger and got hurt badly complained to tc no action taken only by fellow passengers gave first aid cleaned all glass liquor spread.
On same night in between 1:30am to 4:am someone stolen my hand bag in which two mobile (Samsung a7 and core 2 duo) 2gold rings also cash rs.12000+, pan card aadhar card and some other valuable item were there.
I raised complaint to tc and tried online complainant at 182 raised the issue to rpf security guards every one tried to transfer to others finally mr. R h chauhan at itarasi came and collected my all details but he also didn't give any acknowledgement at last thought of raise complaint at chennai grpf but here also no one was ready to take complaints, i approached to many senior officials but i was informed to raise only online complaint with ujjain police. Really the entire system is not ready to take responsibility of passengers. If any one can suggest me something what action i should take further please do inform me at [protected], er. [protected]@gmail.com.

Pnr number : [protected] booked on 25/08/2017 passenger-1 f-57
Train no.12311 from howrah to kalka 3a rs. 1805/ doj 20/10/2017
Showing rac/14 which is still rac/14 after 55 days. I myself booked the ticket from the window at solan standing in q.
Hanged?? Ticket booked 55 days before the doj : 20/10/2017
No cancellation in 35 days??
Or chart not prepared hanged long 02 months before the date of journey??
What is wrong with indian railways booking system??
Pnr number : [protected] rac/14 on booking date - 25/08/2017 and on 30/09/2017
Still rac 14

Train was about to depart from Kolkata station at[protected] at 22:45 . But it was firstly delayed by 14 hours then it was further delayed by about 16 hours and finally departed at 14:47 on[protected].
Again, train is further delaying by mire than 5 hour during journey . Due to this issue we might miss our next reserved train please take care of this issue. We claim to get our fare back for such a late train.

While travelling sabari express, gents are come to the ladies compartment, then they are looking to laddies some kind of there wants. Why gents are coming to laddies compartment? We also hearing some kinds news report's of sexual harassment and crimes. Its can be overcome, there a railway police to check every station while arriving the train. Please sir/madom take an action immidetly.

सर मेरा नाम तेजेन्द्र कुमार साहू है में बिजुरी से दुर्ग की यात्रा अम्बिकापुर से दुर्ग ट्रैन से कर रहा हु लेकिन सर किसी ने मेरा वॉलेट चोरी कर लिया है जिसमे मेरे फैमिली के लिया लिया गया टिकट था हम सात लोग यात्रा कर रहे है जिसमें मेरे id card, आधार कार्ड, 2745 रूपये और टिकट था सर मेरी समस्या का समाधान कीजिये
तेजेन्द्र कुमार साहू
मोबाइल नंबर [protected], [protected]

Dear team,

I am very fed up with the indian railways system i have booked the two tickets in which i have to face two problem

1- first ticket is booked for the 22nd sep journey from kanpur-jaipur train 14865 which is cancelled by your side of which i didnot received any notification on mail nor my phone.
Resulting i have to face trouble in night near about 1.00 am by visitng the station with my father who is senior citizen. If you willl give me intimation then i can plan my journey. I have to cancel whole plan.

2- second ticket which i have cancel on today which is booked from jaipur to cnb for[protected] due to the first train cancelled by you. Resulting i have to face the cancel charges.

Now i want my money back of both tickets and compensation of loss of time and efforts of mines due to your worst and disorganise railways system. Only bullet train launching is not much and good to improve the existing railways is much more important.

Your customer service no is not available by which i can seek the imeediate response.

Pnr no are as follows :-
1-[protected] (Cnb-jp)
2-[protected] (Jp-cnb)

I want the whole ticket amount and also the compensation for the loss which i occured.

I was travelling from jalandhar to kota from train no. 19806 in sleeper coach on 21 sept 2017 and next day early in the morning near old faridabad my purse got stolen which contains 3 phones (Lenovo vibe k5 imei no. [protected], samsung galaxy j7 and nokia) and my two id cards (Voter id and college id) and cash around rs. 3000. There was no rpf or tc present in the train whole time of the journey.

The passenjers are paying but the sleeper classes are most dirty. Bathrooms/toilets arenever cleaned. I am travelling in 13021 mithila express. The bathroom and seats are horrible. Before launching luxury train pay attention for the cleanliness. Swach bharat project of pm cannot be successful. Please pay attention as we are paying but not getting minimum service from you.

We are living at very interior part of chhattisgarh india. My sister with two children is coming to our town ambikapur, there is no stoppage of new delhi - ranchi rajdhani to aligarh jn so we want stoppage of new delhi - ranchi rajdhani to aligarh jn for 2 minutes on 20th december 2017 our arrival station is garwa road from were we have to go around 200 km to our town ambikapur so please accept my humble request.

I had booked e-ticket and payment made by my atm card, due to heavy rain train was cancelled not reached at boarding, the rout was diverted. I did not got the refund.in this regards i have had the detailed discussion with the railway authorities and emails has been sent time by time but due to negligence of railway till date deducted amount not credited to my account.

Dear team,
I was traveling from haridwar to howrah by train no 12370 at b2 (64 pnr no. [protected]) on 28/09/2017. I have seen ticket checker allotted seat no. 63, b2 to personal illegally by taking bribe of rs 700 from lucknow to patna. It is very shameful action to indian railways system.
Please take action to that corrupted ticket checker.
Thanks & regards,
Ranjan majumder
+91 [protected]

I booked a ticket in transaction id [protected] for pnr number [protected] on 16 - sep-2017 20:36:19 hrs. I cancelled it 1 month before on 29 september2017 from the schedule journey. I get money back only 60 rupees where as i paid 420 rupees for the tickets and cancelling 1 month before from schedule journey (29-octber-2017). Please take necessary action.

I had booked a ticket on train 22684 lucknow-yeshwantpur, pnr no:[protected] for[protected] which was waiting list 1 and 2 at the time of booking. Though the train has already left lucknow on[protected] at 630pm, the status of my pnr says"chart not prepared" in all the railway online portals and i am not able to know the current status of my ticket which makes me suspect that foul play is involved in not letting passengeres know the current status of their ticket possibly due to the heavy traffic of the festival season.

Travelling frm pune to new delhi by train #11077 27 sep 17. My luggage ticket#b662623. But it cud not traced at railway stn. Very dissatisfied and dejected due to poor management. As per railway staff as the and i was supposed to take my luggage for participating in an upcoming painting exhibition hosted in shimla. I have come all the way from pune for participating in this painting exhibition. I request that i get my luggage immediately at new delhi so that i could travel to shimla

On 27th september around 1.00 pm when pinakini express arrived in platform no.4 by which my sister aged around 70 was travelling. I asked the vehicle driver to carry (Lying free) me from the passenger seating place near higginbothams at central station chennai to platform no.4 he told battery is getting charged it will take another half an hour to get charged and asked the other vehicle which was there he told that it is not working for past one month. Please do the needful so that thesethings are utilizedto the optimum by senior citizens

I have booked ticket from idain railway counter (Prs ticket) for train no.22834 and name:bbs humsafar, from tirupati (Tpty) to visakhapatnam (Vskp) for 28.11.2017. The price was showing rs.1030. So i was ready for booking two tickets by giving 2x1030=2060 rs. But my ticket was booked at indian railways counter ans asked me to pay 3490 rs. He booked the ticket without asking me the higher pricing, that cost me more than 1430 rs extra. He saying it is due to dyanmic fare of the trai. But for this type train when a customer come for booking tickets with one amount but certainly increase more than 50% amount so railway booking person should asked his consent. But he booked the tickets without my consent and i had to pay extra more than 50% amount. Which is extra burden for me. And i don't able to pay this extra amount and railway authorities should refu nd my full money back to me without taking any cancellation charge. And this also done very soon so that i can get back the money and can able to book another ticket by this money which is affodable to me.

I srinivas from hyderabad, i've boarded the train on 25/09/2017 @ 8:05pm venkatadri express train no :12797 from kacheguda to chittoor. At 26/09/2017 morning when i woke up at 4:30am i realised that my trolley bag was theft by someone which have unused clothes of my sister's & son in law's worth of rs.20, 000/- if any one o[censored] found my bag please do inform us by calling my number[protected]. Thanks.