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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 143

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A
Ajju 1234
from Surat, Gujarat
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bad behaviour from tte for railway employees

Address:Jamnagar, Gujarat

Respected sir..

I'm also in railway employer today i journey jam-khambhalia to jamnagar in okha bhavnagar fast passengers train. But when i seat in 2nd class couch then tte shree salim bed behaving and insult me in front of all people. Then told me go and seat local coach.. But sir i have railway passes regular (2nd class reservation)
Tte salim very baldly insult me in every front of people.

Dear respects...
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I
ila.verma2
from Bengaluru, Karnataka
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false fine has been charged

I booked ticket (Pnr no: - [protected]) from alleppey to bangaluru cantt but by mistake i got down at bangaluru city at 9am 24th september 2017.
At platform number 1 exit. Railway staff hold me and asked for 880 rs as fine, when i raised concern they gave me an excess fare slip (No. 15, 730712) of 600 rs from bwt to sbc station which is wrong. When i raised concern that they are giving wrong slip they started misbehaving and threatened...
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S
Samarendra Saha
from Kolkata, West Bengal
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rules against waitlisted tickets.

Address:732101

Sir,
Pnr [protected] ticket was wait listed for journey date 25.9.17.

Cancellation rules for wait listed tickets is half an hour before departure.

My question is how a passenger without arranging any substitute options to reach their destination, going to the railway station for cancellation a waiting ticket? It's only a massive harassment and intention to monetary loss of passenger.

My...
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V
Veeru Prakash
from Allahabad, Uttar Pradesh
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non refund of cancelled train 12404 dated 23 june 2017

Address:Allahabad, Uttar Pradesh

We booked ticket on 16th june 2017 for traveling from jaipur to allahabad on date of journey 23th june 2017 in the train no. 12404/ jp ald express. The train was cancelled its entire journey on the said journey (23.6.2017) might be due to farmers' agitation as displayed and announced at jaipur jn. The station master informed us that the amount of ticket will be refunded (Credited) in our account as ticket was booked through irctc e-ticketing....
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F
feroz2127
from Hyderabad, Telangana
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refund of ticket in late departure

Address:Hyderabad, Andhra Pradesh, 500018

I booked a ticket in a special train from secunderabad to howrah train no:07182 up to visakhapatnam my pnr no:[protected] dt:25/09/2017. Scheduled time was at 21:40 hrs but the train was late by 5 hrs and started from secunderabad at 2:30am. I waited up to 1:30 am and went to cancel the ticket but the booking person denied to cancel the ticket as the train is already scheduled.in the regard i went to meet any authorize person at the station,...
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M
Md Murshid Khan
from Jamshedpur, Jharkhand
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miss behave in inquiry

Website:Www.Irctc.com

I in gaya junction was inquiring about a train as the train was late. I asked twice after an hour, the employee miss behaved with me. According to him i am a mentally affected person and even he used several slangs. And when i came to register my complaint, the complaint receiver has not received my written complaint and even threatened me that he will give me to rpf. And when he came to know that i am not from gaya he even used to sout on...
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1
1988rudra
from Thakurdwara, Uttar Pradesh
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unusual late

Address:712258

(W/er/hwh/[protected] this my previous complaint number in which i have complaint for unusual late of train no 12331 & 12332 but reply came for train no 12322 & 12321 this proves that indian railway is irresponsibble from their duty and it is proves that today 12331 is also going to be late thank you indian railway we are used to this types of behaviours i think i have to go to consumer court now) pls see in this matter...
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A
Abhisek nayek
from Hyderabad, Telangana
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about the service of indian railway

I am going in mas-snc express.. It was 5 hour late in the boarding station chennai central and after that now it's moving like a local train. It is taking too many halts and no cateerer systems i haven't seen till now. I need go to kharagpur in time but i don't think it can be arrived there even after 10 hour of my sheduled time.. Indian railway in such a worst condition i can't imagine also...
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B
Bibekananda Basu
from Thane, Maharashtra
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the train not getting cleaned !

Address:400601

I traveled by 12860 HWH - CSTM Geetanjali Express vide PNR NO [protected] from HWH to CSTN Dated 17th Sept . The super fast train was not cleaned right from Hwh to CSTM !! After sending SMS by one co passenger, the B2 Coach ( Where I was travelling) got cleaned. The vestibule corridor and the coaches were too dirty all the way.. The waste box was not getting cleaned .
Are we paying so many taxes to the Government to see all filthiest?...
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K
kollata
from Bankura, West Bengal
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refund of ticket fare by railways on cancelled train booked online

Address:New Delhi, Delhi
Website:irctc.govt.in

Ticket details:

Transaction id [protected]

Pnr no [protected]

Train no 15602

Date of journey 05/10/2017

The ticket was booked online thro irctc website.

The railway site says processing of refund will start immediately on cancellation of train with effect from 1-7-2015.

Since a week over the train has been cancelled. No refund action...
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Immence pain i have gone through while travelling in train no1233 from howra t jammu dt 23-9-17.
I started my journey from howarah junction on dt 23-9-17 in train no 12331. As per schedule it was expected to start at 1155 pm dt23-9 & reach jammu on 25-9 by 1235pm. The time i am writing my immence pain & torture i have gone trrough wile travelling in this train for the first & last time it has just reached sahranpur & it is 8-45pm...
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P
Pk Aggarwal
from Chandigarh, Chandigarh
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trainenquiry.com giving wrong information

Address:New Delhi, Delhi
Website:trainenquiry.com

Trainenquiry.com used to give accurate information on atleast the actual arrival / departure timings. But for the past more than one year, some mischievous officials have made fun of this site. What to talk of expected arrival/departure timings, this site is giving erroneous information on actual arrival/departure status /timings. Eg pl check 12011 ndls - kalka sharabdi exp on 25 sept 2017. It showed actual departure from ambala as 10:30,...
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S
Sidharth Priyadarshi
from Kolkata, West Bengal
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regarding clearing of rac

Respected sir,

I am still travelling in himgiri express (12331) which one has departed on 24 sep 2017 at 0200 hrs from howrah. This train is running late by 15 hours.
I had not got confirm seat. I had been rac, b1, 39.
The ticket collector of this train has not yet cleared the rac seats of mine and my co passenger. Ticket collector has alloted the vacant seats to some other passengers who were traveling either...
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S
Sandeep Chheda
from Surat, Gujarat
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difference of base fare in general quota and tatkal quota

Address:Surat, Gujarat, 395007

I booked a tatkal ticket in lokshakti express train no. 22928 dated 26/09/2017 for which i was charged 410 rs. Whose base fare is 260 rs, reservation charge is 20 rs., superfast charge is 30 rs. And tatkal charge is 100 rs. Whereas in general quota base fare is 160 rs., reservation charge is 20 rs., and superfast charge is 30 rs. Which amounts to 210 rupees total.
So why am i charged 100 rs extra as base fare in tatkal?...
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G
Girdhari Asawa
from Surat, Gujarat
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aadhar card verification for senior citizens

Address:Surat, Gujarat, 395007

As per the railway notification, senior citizens have to get their aadhaar status verified. I have tried it several times and also complained 2-3 times at the relevant e-mail id and got complaint ticket id (Latest) as [irctc #5665082]

The desired verification (In respect of my wife savitri asawa) has not yet been completed as can be seen from the following master list:

S. No. Name gender berth preference food...
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V
from Indore, Madhya Pradesh
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train more than 6 hours late but no refunds

Address:Agra, Uttar Pradesh, 282003
Website:IRCTC

Dear irctc team,

I request you to please check, tdr request as train was more than 6 hours late at agra fort station on 15 sept 2017 and after waiting for 4 hours i have filled tdr request as i have not travelled in that train. Stipulated time limit of 2 hour applies when train is on time. Since after 2 hours at 1:30pm from its scheduled departure time of 11:35 its shows only 2 hours delay that could we have travelled but...
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A
az_pankaj
from Noida, Uttar Pradesh
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always delaying train on my route

Hello sir, i am a regular traveler between delhi to azamgarh route with train no. 12225/12226. This train is marked by indian railway as super fast and we are paying super fast charges for it.
Beside that it is always getting late. Few time my exam is also left.
Railway employees are getting paid for train late as overtime but as a passenger we have to lost our time and exams.
Few time train are stopped on unknown station...
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1
1988ravi
from Kolkata, West Bengal
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punctuality

Address:712258

Train no 12331 & 12332 is running continously late. We are very much depended on this train and tommorow we have a ticket to jammu tawi pnr no [protected] as i am track this train 12332 is running 6 hr late and i also know that tommorow it is going to be late from hwh (12331) so i request to kindly see in this matter and take some action to make it right time...
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(1) there is no special arrangement for over 75 years old handicap persons.
(2) there is only one room allocate for 3 persons, 4 persons and same room for 6 persons.
(3) gujarati cooking staff/catering must required.
(4) there is no punctuality in time. We were grudgingly stay at puna railway station from 1:00 am to 3:30 am in some bad condition.
(5) transportation has very poor quality. When we were travelling...
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D
Divyr
from Amritsar, Punjab
Feb 8, 2023
This thread was updated on Feb 8, 2023
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charging point is not working.

Sir,
Mobile charging point of coach number s11, birth number 12, train number 12296 is not working. My pnr number is [protected]. Date of journey is[protected]. We crossed katni station nearly 30 minutes before. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks...
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