Indian Railways Complaints & Reviews

Sir my name is shakti shah and i am in godan exp no 11056 in coach b1 at seat no 59. Train just started from its originating station gorakhpur and still toilet is not clean. Why it so. If someone complain, it should be in between bt i have to complain from bigning place it is very bad.
I know when i will complain then someone would come and clean it bt why it is so.

I am engineering student studying at chennai. I boarded a train from visakhapatnam on 18th september 2017 in howrah - mas mail sf express (12839) in a 2 tier ac coach. I thought my journey would be peaceful until i discovered bed bugs crawling on curtains and lying inside carpets. I had no sleep at all that night and when i came to complain about this to the cleaner and carpet man they refused to respond and instead they were asking for money,...

Dear sir,
This is bring to your kind notice that, i am regular passenger of nagpur rajnandgaon. I found that tte of nagpur to bilaspur and bilaspur nagpur tte collect! 00 rs. From passenger and allow to sit in reserve passengers birth. Rs.100 which they collect they are non receipt and direct loss of railway revenue. No body bother to stop this type of corruption. Tte gaining much more to looting railway. Please arrange a special squad to check and stop these type of corruption. Arrange local train between nagpur to durg in intercity express more than five boogie to be treated as sitting reservation facility of rs.20.00 only. Please look in to it to save railway.

My complain as of date is pending home track complaint : reference number : * w/sc/bza/[protected] please enter the value of one field * name of complainant : goutam bhattacharya contact number : [protected] date of incident : 22/4/17 email : [protected]@gmail.com submitclear reference no registered date complaint sub complaint status comments currently with action w/sc/bza/[protected] 07/09/2017 14:40 refund of tickets pos refund pending designation department zone division station senior dcm commercial sc bza print my complain is please do the needful dear sir/madam please find herewith the attachment of cancelled ticket of gudur to santragachi on 22.04.17 pnr no. [protected] it was booked through debit card of syndicate bank on 14.04.17 debit card no. [protected] and cancelled on 22.04.17 at gudur railway counter but stiil date i am not yet received my money and also attaching railway grievance note and they are told that send a mail to andhra bank mail id bank statement attached please help and railway department also given your mail id and ph. No complaint description : dear sir/madam please find herewith the attachment of cancelled ticket of gudur to santragachi on 22.04.17 pnr no. [protected] it was booked through debit card of syndicate bank on 14.04.17 and cancelled on 22.04.17 at gudur railway counter but stiil date i am not yet received my money this is surrprising to me for one refund amount not yet credited in my account by railway department. Our govt. Asking for cash less india. My accounts details goutam bhattacharya syndicate bank, gudur branch, a/c no. [protected], ifsc code no. Synb0003478, debit card no. [protected] my previous complain to railway and your are told that i have to send mail to [protected]@irctc.co.in but they are not response please look in to the matter closing remarks: sir, your grievance for refund case has been examined, this being a pos machine swiping issue, you are requested to contact andhra bank credit card division for refund on phone no:[protected] & 09. Your debit/credit card no. Bank account details may also be mailed to andhra bank on email id:[protected]@andhrabank.co.in for process of refund. Since tdr was not issued in this case, ccm/cco/refunds office has no role of process in this case. Andhar bank mail copy dear sir, as per our record there is no refund for card no [protected] is found. But as the image of cancelled ticket provided, the said ticket was cancelled as electronic refund hence, you are request to please contact railways for electronic refund regards, ashish ranjan sr. Manager visa section, credit card division, andhra bank, hyderabad now this time is not clear from your end then i will go for leagl
Closing remarks:

Pnr.[protected]. Train 12429. I suresh pathak booked window ticket. But on chart my name was printed saurabh. Tte rajesh kumar.in coach b4. Charged pnelty 1250. I asked him complaint book but tte start misguiding n threatning me. I asked many time for complaint he start abusing. I call 100 no. But no response.. All tte and rpf staff not supported. I went to train superintendent. He was not available. Plz help me.. Suresh pathak

I jitendra kumar advocate from samastipur, ° i booked tickets for kishanganj from barauni, till then tickets for kishanganj were booked but later the route was changed, due to which i did not make the ticket chart cancel by the ticket, then i canceled the ticket, but later in 195 rupee only rs 75 was returned so i want to complain so that my remaining rupee can come back pnr no [protected] date of traveling is 17.09.17

I am nri, recently visited india and now back to us. I want to share my awful experience with one of nr tte. I was travelling on sep 2 through ndls-chd shatabdi (12045) from delhi to ambala. I somehow managed to board train from delhi in time but in hurry did not realized i am sitting in c2-47 instead of c1-47 (My confirmed seat). However, tte jaspreet kaur (Was not able to read name clearly) behavior was very pathetic and caused a lot of embarrassment to me as she started fighting with me on this mistake, i apologized but in vain. Shatabdi being a premium train should have ttes who are more courteous and educated than her. She does not deserve to travel in shatabdi. Her behavior really portray bad image of ir. My pnr no[protected], travel date: sep 2, 2017.

My journey agra to vijayawada my gadi number is 16032 my pnr number [protected] coach number s_8 seet number 57 my problem is changing point & fan is not working please solve the problem my contacts number [protected]
Mail address [protected]@gmail.com
Please return my money
Worker is coming but problem is the solved charging point & fan not working again please solved my complaint...

Dear sir / madam,

I have booked a ticket from chennai egmore (Ms) upto coimbatore junction (Cbe) for the journey dated 23rd sep 2017 by ms ers express (06033). Pnr is [protected].
Offlate, i have noticed that the train ms ers express (06033) is delayed by 5 hours 20 minutes (Scheduled start from chennai egmore was 10:40 pm on 8th sep 2017 but actual start was 4:00 am on 9th sep 2017).

Current running status of train 06033 is 5 hours 55 minutes delayed as on 10th sep 2017 3 pm.

Also i have observed that the train ms ers express (06033) has delayed by 1 hr 55 mins on 16th sep 2017 (Original scheduled start 16 sep 2017 2240 hrs but actual start 17 sep 2017 0035 hrs). Besides the delayed start, the train has reached the destination by 4:03 hrs (Actual arrival 17th sep 2017 1448 hrs but the original expected arrival is 1045 hrs). I was not aware of the delays of train 06033 and have booked the tickets earlier.

Could you please tell the reason for such a huge delay at the source station chennai egmore (5 hours 20 mins) and what actions southern railway will take to prevent such huge delays in future?

As i mentioned above, i have booked tickets for 23rd sep 2017 in ms ers express (06033), how will railways ensure the departure and arrival of the train will not be delayed?

I have paid rs. 390/- per ticket and booked 3 tickets for my family rs. 1170/- for 06033 on 29th sep 2017.in case i cancel this ticket, i will lose 120x3 = rs. 360/- which is a loss for me.

Could you please ensure the train will depart from chennai egmore by 2240 hours on 23rd sep 2017 and also reach coimbatore jn by 0650 hrs the next day 24th sep 2017 as per the original schedule?

Thanks,
Ramesh
[protected]
Ramesh. [protected]@gmail.com

We have booked 4 tickets from mysore to tirupati in train number with pnr number [protected] on 17.9.2017 and our births are s[protected] in our berths lot of other people came and even not allowed to sit in our seats ticket inspector not yet all come to berth for checking. Even though we are reserved tickets we are not allowed to take our seats. Please take proper steps and take action such incidents will not repeat such incidents

Horrible experience!!

Sir, today i went to escort my old parents travelling by janshatabdi train leaving at 6:10 am. There was no platform information in tv display or audio at 6:00 am. When inquired at the counter they said it will be announced later. We waited finally the train arrival information came along with platform information. We were shocked because it was 4 minutes left and my old parents cannot run up the stairs and reach other platform. We had no time to check any other transport options. With great difficulty when reached the platform. The train was just arriving.in hurry we checked the display for coach position. The display information was not available. We had to ask co-passengers to find the d3 position. Somebody told it is far on front side. I had to literally lift my father and run to the d3 coach and put them in train. We had almost missed the train.

I really do not believe it is one of the metro city station. And the situation is shameful. I checked the with other passengers and got to know that it is usual there.

With reference to above mentioned subject it is requested that the parking contractor is charging undue parking charges at Rana Pratap Nagar railway station Udaipur. The parking charges fixed for two wheeler is as under ;-
0-4 Hrs - Rs 5/-
4-12 Hrs - Rs 10/-
12-24 Hrs - Rs 20/-
After 24 Hrs - Rs30/- or part thereof
For 36 Hrs parking, the charges for two wheeler should have be Rs 20/- + Rs 10/- i.e. Rs 30/-....

Train kalindi express (Cnb-bnw) cancelled, but no prior information of booking person and not arrange alternate train.
Please tell me what to do, only single train run between farrukhabad to delhi and my 5 tickets (Between 8sep to 18 oct) booked here, so please tell me alternate option.
Atleast informed to ticket booking person about cancellation of train.

Such a irresponsible railway in india now.
Please take action and register my complaint.

Dear sir,
There is lot of broker (Dalal), they create lot of problems and fight with other people for standing in queue, whenever i go and seen these broker, they comes daily and taking lot of number for tatkal ticket. This is everyone know include our rpf and railway counter employee. We facing lot of problems please remove them,

Location - faridabad reservation counter
Station - faridabad (Fdb)

Your faithfully
Anil kumar

I was travelling in train no. 12474 under pnr no. [protected], coach no. A-2, berth no. 11. Under my berth litters were there and there was bad stink. I requested the bed roll provider to call the cleaning staff. He replied that since the cleaning staff are not paid, there is no cleaning staff available.
The tte came about 1 hr after the departure of the train from new delhi from where i boarded the train. I told him about my serious objection. I told me that this time he will not be able to help me, but at kota station he would definitely lodge the report and inform the cleaning staff. However, even after kota nobody came to clean.
The whole night i could not sleep. I request you to compensate me for the agony from the personal liability of the erring staff particulary tte who did not care to order safai karamchari.

Regards

D s saha
[protected]
[protected]

Dear All responsible officers of WR,

We had booked our tickets thru your mobile app for Kutch express (22955) with PNR no [protected] with online payment Rs. 885/- transaction id [protected], for 03 adult passenger with waiting list. After 2 days it was not conformed so that we had cancelled this tickets thru mobile app. (All related screen shot attached here for your ready reference)

We had cancel our tickets as on 07.09.2017 & got the mail from [protected]@irctc.co.in that the final amount after deduction charge amount Rs. 705/- will be credited to your account, but till date it will not received by me.

I had called to your customer care no.[protected] to Mr Manoj but he told us that systme has down & we can't help you for that.

We are requesting you again sir please look after this matter as early as possible & sort out this matter by credit this amount to my account from where I had booked my tickets please

Regards

Nilesh Kachhia
M : [protected]

I was made a ticket through irctc on 9th sept'2017 in poorva supper fast train
But this train has been canceled on that day.
So please refund the money.

Please find the details:-
Pnr:- [protected]
Train no :- 12303
Passenger name :- md zeyaul haque
Doj:-9th sept'2017
Journey :- from asansol to new delhi

Regards,
Zeyaul haque
[protected]

We have tried to send one consignment of mattress through railway from kanpur to hyderabad. Staff reached kanpur station (Govindpuri) with consignment. Staff there informed us to contact one mediator (Jagdish bajpai) there. He told us it will take approx 13500/- to book consignment. We handedover consignment and money to him. After 10-15 minutes he came with buily of 19000 something and asking for 7000/- in addtion which he said is for booking clerk. We informed him that this is very costly and we dont want to send the consignment. He said you have to pay 5000 for penalty for canceling consignment and also he refused to give us any receipt. Booking clerk told us no receipt will be issued and if you want go to allahabad.

Dear sir,
I had booked a ticket for sealdah rajdhani to new delhi for 14-09-17. But i was issued a ticket for hwh-nyd.
Kindly check my requisition slip as well. That reads a ticket for sealdah as the boarding station.
Assuming i have a ticket for my desired boarding station i boarded the train on 14-09-17. Which later to my despair (When asked by the ttte) realised it to be a wrong ticket. My ticket details are given below... Kindly guide me what and how do i get the refund of the same as i had to issue a new ticket from asansol.
Pnr:[protected].
Seeking for a positive response from your esteemed end.
Thanking you.
Regards,
Hakikat rai kapoor.

Train no 18645 running delay of 3hr 55min not even trying to cover the delay train from strating as i am seeing from rjy unnecessarily stopping delaying
Already i complaint indian railways about this morning they said noted but now also not covering the delay.in secendrabad if i go 21:20 means 4hr 20min last i face problem for transport of high cost etc. Investing $19bn for bullet train project invest for safety and make train in time.