Indian Railways Complaints & Reviews

I was travelling from sri ganganagar to delhi by 12456 train reached in time at shakurbasti station and schedule arrlival was 7.20 am in morning. From shakarpur train took 1hr 45 minutes to reach sarairohila which is just 6.8 km.
Moreover the online status was showing that train reached on time

I had to attend an important meeting and i have been issued an explanation call
Infact all passangers were telling that its normal practice. This is the status of your superfast train.

My pnr no. :[protected] train no. / name : 12456 / bkn dee sf exp
Date of booking : 18-sep-2017class : second acquota : general
Date of journey : 20-sep-2017from : sgnrto : dee
Boarding at : sgnrdate of boarding : 20-sep-2017 reservation up to :dee

Dear concern,

I vinnu sidhana had booked one ticket from pathankot to allahabad dated on[protected] in waiting list but seven days back its showing rac status. But from yesterday its again showing waiting list. Kindly check that what is the issue behind it. My pnr is[protected]. And i am very much sure that my rac converted to waiting list.
How come its again change the status to waiting from rac.
Rgds

Vinnu sidhana
[protected]

Hi sir/madam,
I am sarika. I have booked online ticket on 10/9/2017 but my ticket was waiting list so ticket will cancelled. I get a message your cancellation refund on 3days, but still more than week i didnot get money. This my transaction id : [protected] pnr no. : [protected] train no. / name : 12791 / sc dnr express. So please refund money as well soon. Than you sir/madam.

Dear sir,
On behalf of the hundreds of daily commuters i, debjyoti mukherjee, would like to bring to your kind attention to the fact that running of all the local trains especially in after 7 pm stating from howrah on main line (Specially tarakeswar local) has become habitually irregular.

I would, therefore, request you to look into the matter personally and take remedial measures to enforce timely running of local trains so that the daily commuters of this place have not to face any inconvenience in future

Pnr no. [protected], 2s from pnbe to jsme by train no. 12024, patna hwh janshatabdi express. Get reservation for 03/10/2017, seat allotted is dr1/90.
Whereas, in dr1 and dr2 seats available are upto 82 only. It is a consistent problem. Complaint regarding this has been made earlier also but no corrective measure has been taken till now. Change the seat presently and take care for future.
It is a permanent problem and create a lot o[censored]ncomfortability during journey especially with family.
Is railway have no solution to incorporate exact seat allotment with variable nos.in different coach?

Dear sir and madam. My self ajay sethi. R8 now i am the passenger of 12849. Bhubaneswar exp. My seat no s7 55 rac.
This train pentry car person is miss behaving and. They are selling wine liquids in n8 time in this train. So many people disturbing for this so kindly take action about this matter.

Yours fathfull indian
Mob-[protected]

Was travelling on 5th of august '17 from new delhi to lucknow via farraka express train no 13414 coach a1, seat no 17.

The train started at 10 :00 pm and in 2nd ac coach all tea, water food vendors were coming inside to sell. I objected that in 2 ac this is not allowed to the coach attendant but it was unheard.

I slept and kept my handbag and laptop bag beside me. But early morning before reaching lucknow i found my handbag was missing.

It had cash, mobile phone, id cards, bank cards. (Loss of 30000 to 40000)

I called the attendent and tt who were clue less that any one had come inside and stolen.in fact a south indian lady infront of my seat said that early morning at 5 :00 am a man came and was searching near every one seat when she asked he said i am the "coach attendant". She considering his words did not paid much of importance that he might be there for theft.

I believe the theft is done around that time between ethwah and kanpur.

Fir is lodged in lucknow which is transferred to etwah grp.

Fir no 0412/ 2017 u/s 380 ipc.

Its been more than one month but nothing has been found, infact after 5 days my cards were found on kanpur platform and i asked to check cctv footage to see who threw it but nothing done.

I am frequent traveller but its so disappointing to see that in 2 ac coach also passenger is not safe.

What is the duty of tt and attendent that they cant stop people from comong inside or rather i feel they are part of these theft,

I want recovery of my loss from railways and also need to know what is happening in my case.

My mail id is n. [protected]@gmail.com

Thanks
Neha verma

Today, i came to howrah station by down antyodaya exp, which arrived on platform no 23 (New complex). Including me, there were many people who planned to catch up 13021 mithila exp (From the old complex) for further journey. There was only one foot over bridge for communicating between new to old complex which is very narrow and not enough to handle such amount of passengers. Sometimes we have to wait for fifteen to twenty munites which leads to train missing. But there was another way to go from new to the old complex via goods yeard (Through sainik armagh) which is enough wide and short distance. Sometimes there are no restrictions for common people, but sometimes rpf does not allow people to use the way by excusing of a restricted area and misbehave with people. Usually, to when we come to this way, rpf doesn't allow us. Then we requested to them that we only have one minute to catch our train but they didn't allow us and misbehave with us. As the result, we all miss our train which caused a big trouble for us. Where they allow dealy passengers easily to go by the way. We want to know why there is no transparent rule for that? And i appeal to the railway board to allow everyone to use the way till a wide way has not constructed. And my suggestion to the rpf, be polite with the passengers.

13006 amritsar mail schedule dep.
On 19.09.17 actually departed from amritsar after 12 hours i. E. On 20.09.17 after 6am. The same train departed from howrah on 17th 12 hour late and reached amritsar 12hr late. This series of train both in up n down makes 12hr late for last two weeks. Why not make arrangements to run one spare train at schedule right time from both sides i. E. Howrah and amritsar immediately to break the chain of inordinate delay.

Dear sir,

I am a middle class person. My name vikas dixit now i am traveling from chennai to mangalore by mangalore mail (Coach no. S9).
Sir already 1 hour over still no one tc came to my coach to check my ticket. Some other localities person sitting in my seat.
I paid money for reservation of my seat but i am helpless.
Kindle help me out.

I, shantilal satra from mumbai, booked tatkal tickets from bhachau to borivali for my parents, 75 and 72 years old. But i got both upper birth for them, as i clearly mention lower birth. Railway have to understand that, in this age my parents not able to use that upper births.
So kindly request to do the needful as earliest.
Regards,
Shantilal satra
[protected]

My steel box containig house hold goods from ahmednagar to babina booked vide booking luggage ticket no a816367 dt 24 aug 17. The same has not been received from babina station till date. I am not getting any satisfactory reply from babinastation authorities. Needful action isrequested for early delivary

Vinod pv
Mob no [protected], [protected]

It has been observed that since last one year and so in almost alll trains sleeper class is always occupied by unauthorised person who are not having reservation but occupying other persons berth and using toilets etc. It is disgusting now a days to travel by sleeper class which was not so in the recent past. The railway tte and railway police are probably hand in gloves and minting money helping this nefarious activity in allowing to board unauthorised persons onboard sleeper class.

I take a ticke for my father from patna to delhi. Train has not come according to time schedule whose timmimg schedule and ticket in show in pic.
Train patna to delhi reach in time 11.50 am date[protected] in ticket.
I take a ticket 17.30 pm delhi to jodhpur
But train is not come in (Patna to delhi train) delhi.
Both train timming schedule gap is more than 4 hours my father saying me i have reached in average 18.30 pm in delhi station
Those region my ticket is useless so what will i do

With subject to above, it is to say that myself rajnish mishra, residing at chachai, anuppur, was to travel to new delhi from katni railway station on 16/09/2017 by train jabalpur nizamuddin superfast express (Train no.22181) and hence was waiting for train at 1st class waiting room of katni railway station an there i had put my jiofi 4g - wi-fi device router (Containg a jio sim no. [protected]) at the charging point lying on the right hand on just entering to the 1st class waiting room of katni railway station.
But as the train came on platform for which i was waiting for, i got into the train by forgetting about my jiofi 4g - wi-fi device router along with its charger which i remembered about on leaving of the train from platform. Thenafter i sent one knowing person also after about two hours of leaving of the train to search for the jiofi 4g - wi-fi device router but he didn’t find the same at that place where i had applied my device for charging and hence i lost my jiofi 4g - wi-fi device router alongwith sim no.[protected] and its charger. On dated 16/09/17, i had also filed a complaint of loss on twitter but found no action therefrom, the screenshot of the complaint filed is attached herewith. The copy of ticket (Pnr-[protected]) through which i was travelling on 16/09/17 to new delhi
Hence if the rpf, katni has found the device then it may please be intimated to me on following details:
Name: rajnish mishra.
Mob no: [protected]
Address: nc 147, atps, mppgcl, chachai, anuppur - 484220. M. P.

(Rajnish mishra)
Mob no.[protected]

Dear sir,

While travelling in una himachal express (14555) from hapur to delhi in ac 2 tier on 19 sept. 017
In and some other passenger were also standing at the coach gate as the old delhi railway station was about to arrive.
Then suddenly an unidentified person came near the mall warehouse, he swooped on my pocket and ran away with my money from around 16, 000 to 17000 and other required papers. He made a lot of noise but because of the night he ran away. Tt after landing the train he got acquainted with the all the incident but he did not say anything to me, he said, now he will do it. I told you to give me any paper and write your own complaint, r. P. F. And g. R. P. I will give it to you. But no one has taken my compliance and no one helped me. Sar i am a senior citizen person, this incident has hurt me very much.in which i am very scared. I requesting you to do proper action in the said subject. You will be very crappy.

Jamaluddin saifi
[protected]
Train no.: 14555
Name: - himachal express
Time: - 10:30

Dear sir,
I am calling in your customer care number since one week but no one is responding my call. I called in those number which was given by your website.
So please tell me in which number i should call and will get respond from you.
I would like to know about the train number 12436 in which date it will start running. Please tell me about it
Your reply will be highly appreciated

I am a frequent traveller between rasipuram and tirunelveli comoning under southern railway, [ rasipuram (Rasp) falls under salem zone]. I used to travel through train no.:17235, which arrives at raspat 22.45 hrs and leaves at 22.46 hrs (Scheduled time)
The problem is the doors for all the reserved compartments are invariably locked inside. The reason given by the conductors is safety of passengers luggage during night hours. Good reason and acceptablr. But how the passengers waiting for the train to get in.? No answer from them.
The ttes knows from the chart they have, which are all the compartment the passengers are due to entrain, and keep the doors of those compartment open at the arriving time. The halting duration is just one minuite and with in this short period the passenger with their luggae has to get in. The condition of aged people is still worst. I feel the ttes are the man problem of this complaint.

Kindlly ensure a system for the waiting passengers to comfortably get in to the tarin.

P. Paramasivan
Rasipuram

Dear sir,
With due respect, i pooja singh was booked ticket dated on 11/09/2017 from haridwar to varanasi and train no.12370 with transaction id. [protected] and tansaction id [protected] failed and amount rs. 425 and rs. 425 debited from my sbi and canara bank a/c still not credited. Kindly consider my queries and refund my amount as soon as possible.
Thanking you

Your reply against my complaint is not satisfactory. When a train is running continuously late. It should be examined by the officer responsible for this. It should be checked from the office record. Should l give you day to day statement of the train no.14853, 14863 and 14865? You should get it from your office. Please do not ignore and neglect my complaint by saying it is bit short.