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V
Vk Samy Samy
from Hosur, Tamil Nadu
Aug 26, 2017
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Address: Ambala, Haryana, 107671

Respected sir,

I am an army personal and i had booked my bike hero splender + and four house hold goods on 04 aug 2017 from ambala vantt railway station to tuticorin city railway station against my journey ticket. A total of five items including bike. I have understood that my luggages and the bike has been off loaded at ambala cantt railway station. But all my items are not recieved on till date that is yet 25 aug 17. The pnr no of journey ticket and the luggage ticket are as follows:-

Journey ticket pnr no:[protected] date of journey:- 04 aug 17
Luggage rr no - 107671 date of booking:- 03 aug 17
Type of vehicle :- motercycle hero splender + ba no hr 2y 8153
Withought petrol covered with gun. Bag.
Items details :- three house goods pakge and one steel box

Total items :- five (Including bike)

E-mail :- [protected]@gmail.com
Tele no :- [protected]
Mob no [protected]
Indian Railways customer support has been notified about the posted complaint.
Aug 26, 2017
Updated by Vk Samy Samy consumer complaints logo
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ConsumerComplaints.in › Indian Railways › Indian Railways — non receipt of personal luggage and motor cycle
Indian Railways — non receipt of personal luggage and motor cycle

1 Review
Vk Vk Samy Samy on Aug 26, 2017
Mark as Resolved

Respected Sir,

I am an Army personal and I had booked my bike Hero splender + and four house hold Goods on 04 Aug 2017 from Ambala Vantt Railway Station to Tuticorin City Railway Station against my journey ticket. A total of five items including bike. I have understood that my luggages and the bike has been off loaded at Ambala Cantt Railway Station. But all my items are not recieved on till date that is yet 25 Aug 17. The pnr no of journey ticket and the Luggage Ticket are as follows:-

Journey Ticket PNR No:[protected] Date of Journey:- 04 Aug 17
Luggage RR No - 107671 Date of Booking:- 03 Aug 17
Type of Vehicle :- Motercycle hero splender + BA No HR 2Y 8153
withought petrol covered with Gun. Bag.
Items details :- Three House goods pakge and one steel box

Total Items :- Five(Including bike)

e-mail :- [protected]@gmail.com
Tele No :- [protected]
Mob No [protected]

non receipt of personal luggage and motor cycle



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    drfateh
    from Mumbai, Maharashtra
    Aug 25, 2017
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    On 25.8.17
    Shatabdi express arrives at agra cantt at 9.55 pm
    Left at 10 pm 45 minutes late.
    After ten minutes food served was cold and stale
    Not worth eating
    Bad curd.
    It is surprising that no care is taken to serve good quality footing premium trains.
    You are quick to charge dynamic fare how about increasing the quality of food served or that is not your duty. You just want to charge for but do not want to provide better quality food.
    Your catering manager refused the complaint book
    Dr fateh singh
    Coach c 3 seat 9 shatabdi express
    Indian Railways customer support has been notified about the posted complaint.
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      P
      PankajS40876542
      from Indore, Madhya Pradesh
      Aug 25, 2017
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      Address: 496001

      I have booked ticket for 2 person having PNR no. [protected] Train 12151 Date of journey 25/08/2017 in 2 A. C. from Bilaspur to Raigarh under current reservation. Our tickets were confirmed in coach no 1A and seat no. 14 & 15.
      On request to provide the bed roll, coach attendent refused to provide the bed roll. We requested to provide atleast one bed roll but he didn't turn up.
      Indian Railways customer support has been notified about the posted complaint.
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        P
        Prabhjeet Singh Oberoi
        from Durg, Chhattisgarh
        Aug 25, 2017
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        Address: New Delhi, Delhi, 110064

        New delhi railway station par bike parking walo ne apni man man i kar rakhi hai
        1 din bike parking charge 100 rs
        Ab ko. Din bike khadi kare to 300 rs
        Loot khori macha rakhi hai
        Kuch bolo to aage se ladne ko aate hai or bolte hai
        Railway se baat karo
        Cour ko in par kar wahi karni chahiye
        Had hoti hai kisi chiz ki
        Loot khoro ki kami ni hai desh me
        Indian Railways customer support has been notified about the posted complaint.
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          S
          suniluday
          from Kanpur, Uttar Pradesh
          Aug 24, 2017
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          Dear sir/ madam
          i have book material from dehradun(ddn) to jhansi(jhs) @ 11 august 2017 by train ddn mdu sf exp.(12688) for run 12 august 6:45am.

          But my booking material has not deliverd to me at jhansi junction. I have registered complain and go daily at station for my missing parcel. But material has not deliverd to me and parcel cell did not tell where is your, material when it will be available.
          Please recognize my materal and help me.

          -- booking material by name--national cable network-jhansi

          booking by catvision ltd

          parcel way bill no. - l 829032 (attached)

          booking date- 11 august 2017

          sunil kumar

          [protected], [protected]
          [protected]@gmail.Com
          Indian Railways customer support has been notified about the posted complaint.
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            A
            ashwanial
            from Chandigarh, Chandigarh
            Aug 24, 2017
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            Address: Jammu, Jammu and Kashmir, 180002

            No response from railways has been received till date for finding my missing lugage as per details below

            I was travelling on 30/7/17 from jammu to ferozpur from train no 19226 under coach b2 and seat no 48. There was a family along with me in that coach bearing all the seat no's except mine.

            I have doubt that the family along with me in the coach has mistakenly taken my bag

            Kindly help me in finding the luggage.
            Indian Railways customer support has been notified about the posted complaint.
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              S
              sarthaksanghai
              from Aizawl, Mizoram
              Aug 24, 2017
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              Sir, we have journey ticket from muzaffarpur to kolkata on 24/08/2017 from train no.15052.in railway app train timing show 19.07 runnig late but unfourtanetly train depart from destination right time.. We have faces many problems for this information.in supporting i attached image of time show by railway.
              Pnr no:
              [protected],
              [protected],
              [protected],
              [protected]

              Kindly take an action on this... And we want fully cancelation. With hope of a positive response
              Indian Railways customer support has been notified about the posted complaint.
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                C
                chaturbhujagrawal
                from Delhi, Delhi
                Aug 24, 2017
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                Irctc refund claim

                Tdr details

                Transaction details

                Pnr no. Total refund to be made
                [protected] : 770/-
                [protected] : 905/-
                [protected] : 1450/-
                [protected] : 1330/- (50% payment recieved for this pnr)

                Date of journey: 02/02/2017
                Train no: 12409
                Train name: gondwana express
                From station: gondia
                Reason for tdr file: train delayed by more than 6 hours
                (Train actually departed by 12 hours delay)

                Kindly make necessary refunds as now it has been more than 6 months from filing tdr.
                Indian Railways customer support has been notified about the posted complaint.
                View replies
                Bed sheets were not provided in train number 17203. We boarded in Secunderabad travelling to Kakinada in 3AC asked for bedsheets and the attender said that there was shortage for bedsheets hence he can't provide.
                Date of journey 20/08/2017
                From SC to CCT in 3AC coach B1 seat number 1 and 2
                Reply
                Sir/ madam
                I am travelling from indore to pune in ind- pune express 19312 in S1. All my coach is wet. Due to this the coach has become muddy. We are facing trouble in keeping luggage.

                Thanks and regards
                Hitesh shadija
                Reply
                Train no. 12860
                Date of journey-22/01/2017
                Station -Howrah to CSTM
                PNR- [protected]
                Reservation Ticket no. 8992008, Reservation status -waitlist
                TDR no. 543330 filed at Belapur CBD on 11/01/2017 at 1432 hrs.
                Amount-Rs 7780/-
                Till date I have not been refunded the amount of Rs 7780/- although seven months have passed.
                Reply
                The train no 12238 begumpura express from jammutawi to Varanasi ...the train sleeper coaches are very very dirty..the coaches are also smelling very bad..pl improve the maintenance in this train
                Reply
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                  T
                  Tripathi Rakesh
                  from Lucknow, Uttar Pradesh
                  Aug 24, 2017
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                  Address: Lucknow, Uttar Pradesh, 226025
                  Website: indian rain .gov.in

                  Dear sir / madam,

                  It is requested a that there is railway station near lucknow, which is non stopping and due to which a lot of trouble and accident happens in often at the station by train number 14209 and 14210.

                  People wants to get down due to near home near utrathia stations. So it is requested to kindly make regular stopping station for the train number 14210 and 14209.

                  To avoid hassle free environment.

                  Thanking you,

                  R. K. Tripathi / [protected]
                  Indian Railways customer support has been notified about the posted complaint.
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                    N
                    nsingh07
                    from Faridabad, Haryana
                    Aug 24, 2017
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                    Please refer to my complaint no. 1661765 sent to you on 14/7/2017 and complaint no.1664143 sent to you on 15/8/17 regarding non refund of money on cancelled chhatisgarh express train with doj as 13/7 and 7/7 for up and down journeys from and to amritsar. As per the railway rules the ticket amount was to be automatically transferred to my account but i am sorry to tell you that it has not been done so far even after a period of 45 days.

                    Both the trains are shown in list of railwaywebsite for cancelled trains
                    Http;//ncr. Indianrailways.gov.in/print_section.

                    You are requested to please look in to my case and inform me
                    The status of my two complaints no. 1661765 and 1664143

                    Thanking you
                    Narinder singh mail - nsingh [protected]@yahoo.in

                    Date ; 24/8/17
                    Indian Railways customer support has been notified about the posted complaint.
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                      G
                      gurbachan2007
                      from Mumbai, Maharashtra
                      Aug 24, 2017
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                      21.4.17 ko delhi cantt. Rail reservation centre par tickets book karavate huey muzhey clerk dwara bahut harrase kiya gaya. Time morning 8am. Thaa.

                      Huaa yeh thaa ki ek hee naam kee 6 ticket book karani thee. Unohone kewal 2 ticket accept kee.
                      Mein dubaaraa line mein lag ke aayaa unohoney 1 ticket lee.

                      Mein fir line mein laga unohoney refuse kar diyaa. Jab kee peechey aur koee khaas rush nahee thaa.

                      Unohoney muzhe kahaa kee doosree line mein lago.
                      I msenior citizon. Muzhe non senior citizon ki line mein lagne ko mazboor kar diya.
                      Jab kee woh kaafi der tak free thee aur doosron ko bhee disturb kar rahee thee.
                      Indian Railways customer support has been notified about the posted complaint.
                      View replies
                      Sir
                      The parcel which was send from Baroda to cochin in Train no:19332 on 16.8.2017 was supposed to unload @2 pm in cochin .But the parcel was not unloaded in cochin and now the boxes are missing .The train was from Indore to Kochuveli

                      PRR no:[protected]

                      We are now unable to track where the boxes are missing

                      Shanti
                      Reply
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                        A
                        Ambika Mukherjee
                        Aug 23, 2017
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                        Address: 713202

                        I have cancelled my ticket online dt 23.08.2017 about 1:15 am and railway also conformed me through sms my mob. ([protected])
                        In the 1st morning i want to durgapur reservation counter for refundable amount with original ticket but reservation staff refused me for the same, also t tell me that it is concern to shalimar prs.
                        It is not to be possible to me to get refundable amount from shalimar, i cancelled my ticket due to illness it is not to possible to go shalimer prs.

                        Train no. 22849, train name - shm sc wkl exp
                        Pnr no. [protected]
                        Indian Railways customer support has been notified about the posted complaint.
                        View replies
                        Train no 18047, coach
                        S9.NO ELECTRICITY
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                          I
                          Inspiration biotech
                          from Bareilly, Uttar Pradesh
                          Aug 23, 2017
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                          Address: Moradabad, Uttar Pradesh, 244001
                          Website: LOST MATERIAL

                          My material was booked from ambala to mbd bility no. J239833 on 21/09/16, but railway staff mentioned wrong bility no. On that parcel, due to which it was lost and we made complain on the same spot.
                          Now railway informed that they hv recd the material in mbd, but they are not releasing the material, they are asking for unnecessary charges.
                          Mob no. [protected]
                          Indian Railways customer support has been notified about the posted complaint.
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                            S
                            Siddhartha Somani
                            Aug 23, 2017
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                            This case is of march 2012, and wanted to inform to railways that my wife was traveling from gadarwara to kurla mumbai in rajendra nager express, in which we lost jewelry around inr 5 lacs that time, we have raised our complaint by filing fir, and zero fir at kurla mumbai.

                            The theft had happened near manmad junction,

                            However there has been no result for it after 5 years also, the fir has not generated any results and could not get our lost jewelry.

                            I want to complain here after seeing the recent thefts in rajdhani express, wanted to say if we pay a higher price for a second ac, how there is no proper safety provided by the railways, most of the thefts happen in 2 tier ac compartments where there is a lesser crowd.

                            The irony is how some one can get inside a coach and steal our valuables.
                            This loss has brought a lot of distress in our family, my wife lost all her jewelry and we were asked to run poll and pillars for making a fir which was also a tiresome task.

                            I was also going for a legal option to go against railway, however, dint do it thinking that there could be no recourse and it is already 4 to 5 years to that event.

                            I wanted to bring to your notice the kind of dilemma we face and there has been absolutely no recourse available if we are unlucky affected ones by that event.
                            I hereby wanted to ask whose is the primary responsibility for safety in trains, especially where we pay extra for additional comfort and safety, why we are put at higher risk than the ones in 3 tier ac or for that matter sleeper.
                            Hereby if there has been proper checks and control in place that time we wouldn't have lost our jewelry.

                            Security cameras should be there at least in a 3 tier ac compartments. Have thought railways being government will never take the responsibilities because person effects are to be taken care by passengers, however, if there are trespassers who perform such act responsibility surely lies with railways.
                            Indian Railways customer support has been notified about the posted complaint.
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                              K
                              Kunal Sunkad
                              from Mohali, Punjab
                              Aug 23, 2017
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                              Address: Thane, Maharashtra

                              Hello! My issue about railway is.. Being a regular passenger of local trains, i'm facing problems because of late run of trains. I catch a local from titwala everyday (Titwala to cst - 7.53 am) but this train reaches at 9.30 to 9.33 to dadar which is late by 15 mins everyday. So, today i caught train at 7.30 but this train also reached at dadar around 9.30 which should be reached at 8.52 as per it's official time. And railway management do not take any initiative to announce that trains are running late despite there is a facility available in trains. Why everyone should face this problem everyday? What kind of management is this?
                              Can you explain or do something about it?? Indian railways
                              Indian Railways customer support has been notified about the posted complaint.
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                                Manish_rnc
                                from Jamshedpur, Jharkhand
                                Aug 23, 2017
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                                Resolved

                                Address: Vaishali, Bihar

                                Dear sir,

                                Is their any hope that i will get justice?
                                On of your railway staff in ecr/hjp harassing us continuously and no one their to help out.
                                Our case is pending in account section since long and when i approach him to look on it - he scolded me and told me to go out of office and also told that your file will not forwarded as i will not look on it (Mean it will stuck in office artificially) the gentleman name is ajay kumar ([protected]) he works in account section.
                                Pls look on this matter and take hard action against him. So that no one dare to pollute the working environment of railway.

                                Regards
                                Manish
                                Aug 23, 2017
                                Complaint marked as Resolved 
                                Withdrawing complain because afraid of not maintaining secrecy I feel this will more hamper our file
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Shail_singh5
                                  from Meerut, Uttar Pradesh
                                  Aug 23, 2017
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                                  Address: Lucknow, Uttar Pradesh, 226008

                                  Dear sir, i am a ladies from kanpur. When i was travelling to kanpur by jammu tavistock 12470 express on 22/8/17my bag was stolen away in between lakser to muradabad station. Near about 8000 rupees and one mobile phone sumsung was lost. The same was happened with 2more people in the compartments s9and s3. When i got down to complaint at coach supervisor no response i get please enquire the same and kindly take immediate action.
                                  Hope this will be considered seriouslyÂ
                                  Truly yours
                                  Ankita singh
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    R
                                    rajkseth
                                    from Mumbai, Maharashtra
                                    Aug 22, 2017
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                                    I tried to book 2 senior citizen tickets online for me and my wife in 2ac in doronto express. It showed 50 berths available (In two 2ac coaches). After making the payment, it asked you are getting berths in 2 different coaches whether you want to book? It happened four times, my amount was deducted 4 times, each time it asked the same question.
                                    Again same thing happened when i tried to book two senior citizen berth 2ac in august kranti rajdhani from nizamuddin to mumbai central. This time it showed 84 berths available but again my amount got deducted and it asked about berths being booked in two different coaches.
                                    I have never seen such a shabby treatment to senior citizens from indian railways. What is wrong with irctc system? Is it malfunctioning? Why senior citizens are being targeted in this way?
                                    Also there is no guarantee that even after availability of so many berths we will get the lower berth. Does indian railways want senior citizens to climb up the upper berths at this old age?
                                    I think indian railways instead of moving forward are going down and down.

                                    An unhappy frequent traveller.
                                    Raj kumar seth
                                    Age: 67 years
                                    Mumbai
                                    Ph: +91-[protected]
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      rajasree309
                                      from Durgapur, West Bengal
                                      Aug 22, 2017
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                                      Address: Burdwan, West Bengal, 713325

                                      I had cancelled 2 tickets on 3rd aug 2017 at asansol railway station.
                                      I was booked the ticket at asansol railway station through pos. So they told that the payment will come to my account only.
                                      But still i had not received the payment.
                                      Please refund my payment as early as possible.

                                      Thanks & regards,

                                      Rajasree banerjee
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Karthigeyan B
                                        from Noida, Uttar Pradesh
                                        Aug 22, 2017
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                                        Name of complainant: karthigeyan b
                                        Date of occurrence:[protected]
                                        Place of occurrence: between salem to dharmapuri
                                        Train no. & name: 16574 & ypr express.
                                        Bogie no.:s10
                                        Pnr no.: [protected]
                                        Nexus 5x, imei no.:[protected]
                                        Motox: imei no. Unknown.
                                        Total worth: 46000/-

                                        We were travelling from pondicherry to bengaluru.
                                        We have ensured that our mobile phone was with us at around 2.00 am. But at around 3.15 we have noticed that our mobile was stolen.
                                        We have informed the railway police in the bogie s9.
                                        He asked us to register a complaint or call 1512 to inform about the theft.
                                        Indian Railways customer support has been notified about the posted complaint.
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