Indian Railways Complaints & Reviews

On 25.8.17
Shatabdi express arrives at agra cantt at 9.55 pm
Left at 10 pm 45 minutes late.
After ten minutes food served was cold and stale
Not worth eating
Bad curd.
It is surprising that no care is taken to serve good quality footing premium trains.
You are quick to charge dynamic fare how about increasing the quality of food served or that is not your duty. You just want to charge for but do not want to provide better quality food.
Your catering manager refused the complaint book
Dr fateh singh
Coach c 3 seat 9 shatabdi express

I have booked ticket for 2 person having PNR no. [protected] Train 12151 Date of journey 25/08/2017 in 2 A. C. from Bilaspur to Raigarh under current reservation. Our tickets were confirmed in coach no 1A and seat no. 14 & 15.
On request to provide the bed roll, coach attendent refused to provide the bed roll. We requested to provide atleast one bed roll but he didn't turn up.

New delhi railway station par bike parking walo ne apni man man i kar rakhi hai
1 din bike parking charge 100 rs
Ab ko. Din bike khadi kare to 300 rs
Loot khori macha rakhi hai
Kuch bolo to aage se ladne ko aate hai or bolte hai
Railway se baat karo
Cour ko in par kar wahi karni chahiye
Had hoti hai kisi chiz ki
Loot khoro ki kami ni hai desh me

Dear sir/ madam
i have book material from dehradun(ddn) to jhansi(jhs) @ 11 august 2017 by train ddn mdu sf exp.(12688) for run 12 august 6:45am.

But my booking material has not deliverd to me at jhansi junction. I have registered complain and go daily at station for my missing parcel. But material has not deliverd to me and parcel cell did not tell where is your, material when it will be available.
Please recognize my materal and help me.

-- booking material by name--national cable network-jhansi

booking by catvision ltd

parcel way bill no. - l 829032 (attached)

booking date- 11 august 2017

sunil kumar

[protected], [protected]
[protected]@gmail.Com

No response from railways has been received till date for finding my missing lugage as per details below

I was travelling on 30/7/17 from jammu to ferozpur from train no 19226 under coach b2 and seat no 48. There was a family along with me in that coach bearing all the seat no's except mine.

I have doubt that the family along with me in the coach has mistakenly taken my bag

Kindly help me in finding the luggage.

Sir, we have journey ticket from muzaffarpur to kolkata on 24/08/2017 from train no.15052.in railway app train timing show 19.07 runnig late but unfourtanetly train depart from destination right time.. We have faces many problems for this information.in supporting i attached image of time show by railway.
Pnr no:
[protected],
[protected],
[protected],
[protected]

Kindly take an action on this... And we want fully cancelation. With hope of a positive response

Irctc refund claim

Tdr details

Transaction details

Pnr no. Total refund to be made
[protected] : 770/-
[protected] : 905/-
[protected] : 1450/-
[protected] : 1330/- (50% payment recieved for this pnr)

Date of journey: 02/02/2017
Train no: 12409
Train name: gondwana express
From station: gondia
Reason for tdr file: train delayed by more than 6 hours
(Train actually departed by 12 hours delay)

Kindly make necessary refunds as now it has been more than 6 months from filing tdr.

Dear sir / madam,

It is requested a that there is railway station near lucknow, which is non stopping and due to which a lot of trouble and accident happens in often at the station by train number 14209 and 14210.

People wants to get down due to near home near utrathia stations. So it is requested to kindly make regular stopping station for the train number 14210 and 14209.

To avoid hassle free environment.

Thanking you,

R. K. Tripathi / [protected]

Please refer to my complaint no. 1661765 sent to you on 14/7/2017 and complaint no.1664143 sent to you on 15/8/17 regarding non refund of money on cancelled chhatisgarh express train with doj as 13/7 and 7/7 for up and down journeys from and to amritsar. As per the railway rules the ticket amount was to be automatically transferred to my account but i am sorry to tell you that it has not been done so far even after a period of 45 days.

Both the trains are shown in list of railwaywebsite for cancelled trains
Http;//ncr. Indianrailways.gov.in/print_section.

You are requested to please look in to my case and inform me
The status of my two complaints no. 1661765 and 1664143

Thanking you
Narinder singh mail - nsingh [protected]@yahoo.in

Date ; 24/8/17

21.4.17 ko delhi cantt. Rail reservation centre par tickets book karavate huey muzhey clerk dwara bahut harrase kiya gaya. Time morning 8am. Thaa.

Huaa yeh thaa ki ek hee naam kee 6 ticket book karani thee. Unohone kewal 2 ticket accept kee.
Mein dubaaraa line mein lag ke aayaa unohoney 1 ticket lee.

Mein fir line mein laga unohoney refuse kar diyaa. Jab kee peechey aur koee khaas rush nahee thaa.

Unohoney muzhe kahaa kee doosree line mein lago.
I msenior citizon. Muzhe non senior citizon ki line mein lagne ko mazboor kar diya.
Jab kee woh kaafi der tak free thee aur doosron ko bhee disturb kar rahee thee.

I have cancelled my ticket online dt 23.08.2017 about 1:15 am and railway also conformed me through sms my mob. ([protected])
In the 1st morning i want to durgapur reservation counter for refundable amount with original ticket but reservation staff refused me for the same, also t tell me that it is concern to shalimar prs.
It is not to be possible to me to get refundable amount from shalimar, i cancelled my ticket due to illness it is not to possible to go shalimer prs.

Train no. 22849, train name - shm sc wkl exp
Pnr no. [protected]

My material was booked from ambala to mbd bility no. J239833 on 21/09/16, but railway staff mentioned wrong bility no. On that parcel, due to which it was lost and we made complain on the same spot.
Now railway informed that they hv recd the material in mbd, but they are not releasing the material, they are asking for unnecessary charges.
Mob no. [protected]

This case is of march 2012, and wanted to inform to railways that my wife was traveling from gadarwara to kurla mumbai in rajendra nager express, in which we lost jewelry around inr 5 lacs that time, we have raised our complaint by filing fir, and zero fir at kurla mumbai.

The theft had happened near manmad junction,

However there has been no result for it after 5 years also, the fir has not generated any results and could not get our lost jewelry.

I want to complain here after seeing the recent thefts in rajdhani express, wanted to say if we pay a higher price for a second ac, how there is no proper safety provided by the railways, most of the thefts happen in 2 tier ac compartments where there is a lesser crowd.

The irony is how some one can get inside a coach and steal our valuables.
This loss has brought a lot of distress in our family, my wife lost all her jewelry and we were asked to run poll and pillars for making a fir which was also a tiresome task.

I was also going for a legal option to go against railway, however, dint do it thinking that there could be no recourse and it is already 4 to 5 years to that event.

I wanted to bring to your notice the kind of dilemma we face and there has been absolutely no recourse available if we are unlucky affected ones by that event.
I hereby wanted to ask whose is the primary responsibility for safety in trains, especially where we pay extra for additional comfort and safety, why we are put at higher risk than the ones in 3 tier ac or for that matter sleeper.
Hereby if there has been proper checks and control in place that time we wouldn't have lost our jewelry.

Security cameras should be there at least in a 3 tier ac compartments. Have thought railways being government will never take the responsibilities because person effects are to be taken care by passengers, however, if there are trespassers who perform such act responsibility surely lies with railways.

Hello! My issue about railway is.. Being a regular passenger of local trains, i'm facing problems because of late run of trains. I catch a local from titwala everyday (Titwala to cst - 7.53 am) but this train reaches at 9.30 to 9.33 to dadar which is late by 15 mins everyday. So, today i caught train at 7.30 but this train also reached at dadar around 9.30 which should be reached at 8.52 as per it's official time. And railway management do not take any initiative to announce that trains are running late despite there is a facility available in trains. Why everyone should face this problem everyday? What kind of management is this?
Can you explain or do something about it?? Indian railways

Dear sir,

Is their any hope that i will get justice?
On of your railway staff in ecr/hjp harassing us continuously and no one their to help out.
Our case is pending in account section since long and when i approach him to look on it - he scolded me and told me to go out of office and also told that your file will not forwarded as i will not look on it (Mean it will stuck in office artificially) the gentleman name is ajay kumar ([protected]) he works in account section.
Pls look on this matter and take hard action against him. So that no one dare to pollute the working environment of railway.

Regards
Manish

Dear sir, i am a ladies from kanpur. When i was travelling to kanpur by jammu tavistock 12470 express on 22/8/17my bag was stolen away in between lakser to muradabad station. Near about 8000 rupees and one mobile phone sumsung was lost. The same was happened with 2more people in the compartments s9and s3. When i got down to complaint at coach supervisor no response i get please enquire the same and kindly take immediate action.
Hope this will be considered seriously
Truly yours
Ankita singh

I tried to book 2 senior citizen tickets online for me and my wife in 2ac in doronto express. It showed 50 berths available (In two 2ac coaches). After making the payment, it asked you are getting berths in 2 different coaches whether you want to book? It happened four times, my amount was deducted 4 times, each time it asked the same question.
Again same thing happened when i tried to book two senior citizen berth 2ac in august kranti rajdhani from nizamuddin to mumbai central. This time it showed 84 berths available but again my amount got deducted and it asked about berths being booked in two different coaches.
I have never seen such a shabby treatment to senior citizens from indian railways. What is wrong with irctc system? Is it malfunctioning? Why senior citizens are being targeted in this way?
Also there is no guarantee that even after availability of so many berths we will get the lower berth. Does indian railways want senior citizens to climb up the upper berths at this old age?
I think indian railways instead of moving forward are going down and down.

An unhappy frequent traveller.
Raj kumar seth
Age: 67 years
Mumbai
Ph: +91-[protected]

I had cancelled 2 tickets on 3rd aug 2017 at asansol railway station.
I was booked the ticket at asansol railway station through pos. So they told that the payment will come to my account only.
But still i had not received the payment.
Please refund my payment as early as possible.

Thanks & regards,

Rajasree banerjee

Name of complainant: karthigeyan b
Date of occurrence:[protected]
Place of occurrence: between salem to dharmapuri
Train no. & name: 16574 & ypr express.
Bogie no.:s10
Pnr no.: [protected]
Nexus 5x, imei no.:[protected]
Motox: imei no. Unknown.
Total worth: 46000/-

We were travelling from pondicherry to bengaluru.
We have ensured that our mobile phone was with us at around 2.00 am. But at around 3.15 we have noticed that our mobile was stolen.
We have informed the railway police in the bogie s9.
He asked us to register a complaint or call 1512 to inform about the theft.

I was travelling from dhanbad to chennai via dhanbad express 1335, sleeper coch s2.in this journey i suffered a lot because my mobile was shutdown and in my coch there were no charging slot.
Apart from my compartment every compart has charging slot.
So i request to railway board plzz provide charging slot to every compartment because u r taking same money to every passenger