Indian Railways Complaints & Reviews

I lost my wallet in train. A passenger named sujith. He saw and gave my wallet to the tc. My train name is sabari express. I traveled from guntur to katpadi on 15th august 2017 at 5:20pm. The tc traveled from tirupati to salem. I want the tc details. Please accept my request. Thousand rupees and an atm card are there in my wallet. Please send his details. Iam a student in vit university. I belong to n block in vit university. My room number is 120

The sign boards presently displayed on the sides of train compartments show various train names, and destinations. This is confusing the passengers looking for their particular train. This also creates the risk of passengers boarding the wrong train. The problem is aggravated for those who are not familiar with the regular local trains or are new to the place.
It is suggested that only the relevant sign board is installed in the particular train so there is no confusion created. This was the method adopted earlier.

The printing of details on the train ticket (Train no., from, to, date, time of boarding etc.) are printed in very small font making them unreadable by those who are sight impaired and senior citizens and are putting them to hardships. They sometimes take the wrong ticket or take the wrong time to reach the station.
It is suggested that the font size of the printing is made larger to make the details easily readable by passengers.

I booked a ticket on train no 12521 to chalakudy. Departure time should be 11:50pm but at the time i reached station there was a notification that the train will be arriving at 4:20am and i was not informed or got any sms as i have booked online through irctc. I was waiting there for almost five hours and at 4 am arrival time changed to 5am and again 5:20 and again 5:30... I was waiting in the station for 6 hours.. If i have got the information early i could have saved my time.. This was very irritating and no one was there to help or in the help desk. This show that railway service has 0% customer service... I need a refund for the long waiting and for 0% customer service...

Hi,

I was travelling in jaipur pune express (12940) on 15-aug-2017 with my wife from ramganjmandi to pune.

My pnr number was [protected].

My birth number was 25/26 in coach b-3 (3ac)

I have been allotted a middle birth.in the middle birth there were 2 hooks which support the birth but in my case one hook was broken, i am attaching the images of the broken hook.

I notified the problem to the coach attendant but he was rude to me, after that i told my problem to tte, after 2 hours of struggle around 12.00am midnight he allotted a seat to me in other coach (B1 - 52). First of all i had to leave my luggage and my wife in coach b-3 and had to travel alone.

My wife was sleeping and around 2.00 am midnight coach attendant came with one home guard and he was trying to adjust that police guy on middle birth which was broken. My wife opposed to it but still he was forcing her to adjust that guy on middle birth.

After so many arguments he went from there. But due to that incident my wife was not able to sleep whole night, she was scared too much due the behavior of the coach attendant. Even tte instructed him that birth should not be allotted to anyone.

Coach attendant already knew that the seat hook was broken before but no one paid attention to that

It was too much for me i have paid complete charge to railway but was not able to sleep for a minuet due to this incident. Why railway is too much careless about all these, fares are increasing like anything but the service is going down.

I have wasted complete money for the ticket i could travel in general coach.

I have seen one of the coach attendant was drinking whisky in the coach.

You have to take legal action about that coach attendant.

—
Thanks, ​​
Kshitij
[protected]

I entered irctc site on 15 august 2017 evening and booked for a ticket from hwh to bbs. The payment from my sbi account was made through internet banking mode. But the ticket was not issued as the internet connection was poor... I think.. And till now it is showing as follows:

In booked ticket history... No mention about the ticket

Under my transactions... It shows as follows:

Booking transaction id booking status
[protected] payment requested

Today is 16th aug. What shall i do? Please help.

I have booked two tickets for gorkhapur to secunderabad on dated 14/04/17 and 05/06/17 and paid the fare amount by swiping my debit card in railway counter. But due to some domestic problem i cancelled the both tickets on dated 04/06/17 and 07/06/17. But refund not received of cancelled tickets pnr no. [protected] and [protected] till now. Tickets were cancelled on 04/06/17 and 06/06/17.

My self varun kumar singh
I am traveling in train no 15098
From jammu to lucknow date[protected]
When i selep my purse take by thief in my purse 6000rs and pan, atm, adhar, and some documents and i am say to grp but not find my purse what can i do ofter 70 years of freedom railway not do anything they are helpless than please suggested me what can i do if possible
Name-varun kumar singh
Vill-jamin meghai
Po-azamatgarh
Dist-azamgarh
[protected]@gmail.com
Mob-[protected]-[protected]

This is to bring to your notice that the passenger trains running towards bangalore from bangarpet line are always delayed and stopped at unscheduled places along the way. These trains are used as the only mode of transport by a lot of private sector employees like us, for whom timeliness is very important.

Please fix the issue as it causes a lot of negative impact

I boarded 12447 on 15th august 2017 from jhansi to nizzamuddin.. Pnr status for one passenger was waiting 3 and for other reld in 3rd ac. We have paid the money and still not able to sit inside coach and somehow managing in very difficult way whereas there was a girl with ticket of general and tt took her inside and gave her berth.. Is this is what supposed to happen with a passenger who paid the full money for third ac and on the other hand...

I used to travel in dhanbad express 13352 train. Several times i have noticed sleeper coaches are dirty, uncleanness as much as drainage. Even berths will be dirty, damaged and full of dust especially side upper berth. Berths are filled with musiquotes even in running train. People are suffering alot with the mentioned. Please take immediate actions to correct this.

On 15th August, 2017, i am waiting in Cuttack station ...Why Barbil Puri schedule time 5.45pm that comes Cuttack @8.10pm why delay???
Goods train are passing in front of me..we are passenger totally ignored. Who will see this..
I am suffering huge upset both mentally & stress from family due to delay, after all i am a tourist & rest of the time out of drain.
Stop this type of harassment. Railway authority plz check the actual behind It.

Thinking you

Sir iam booking two ticket on date25/05/17and29/05/17through my credit card and I cansel29/05/17. Pnr no is [protected]. And. [protected]. But after two month we are not receive refund. Amount so I'm request to you to refund my amount as much as possible. Thanks. Rajkishore kathua. Mob no [protected]sir I meet researvatin suparvisear meny times but no response so please solve my problems

Dear Sir

I booked my train journey by Chhattisgarh Express on 7/5/17 for journey from Faridabad to Amritsar with PNR no. as [protected] and DOJ as 7/7/17 in coach S-1 of train no. 18237. This train was notified as cancelled through railway website

http;//ncr.indianrailways.gov.in /print_section

and in national newspapers also The reason cited was that some interlocking work is going on in faridabad station area When we consulted railway officials about refund they said that since the train has been cancelled by railway the refund amount in this case will be automatically transferred to my account which has not been done so far even after a lapse of one month

The website of cancelled trains - http;//ncr.indianrailways.gov.in/print_section ( Ref sr no, 23

Now after a long and very tiring wait I have been compelled to bring it to your kind notice why the refund of my money has not been made to me so far and why I have been made to suffer so much for no fault of mine .
So I request you to please take immediate action in this regard and make refund payment to me

Thanking you Date 15/08/17

Yours faithfully
NARINDER SINGH
Mob no. [protected]
E mail - [protected]@yahoo.in

Hello.

I was travelling to Jodhpur on 1st June 2017, however due to heavy rains and rail track issues the train was abruptly cancelled on Mahesan Railway station.

Please review details below:
Transaction ID: [protected]
Train No./Name: 12480/SURYANAGARI EXP
PNR No [protected]
Date of Journey: 01-Jul-2017
Class: THIRD AC (3A)
Ticket Amount:2500.0
Ticket Type:E-ticket
Reason For TDR: Train Terminated Short Of Destination.
TDR Filing Date: 02-Jul-2017 13:11:09 HRS
TDR Status CR Registered
Cancellation ID: [protected]
TDR Zone: NORTH WESTERN RAILWAY (NW)
Registration No:[protected]
As conveyed to us by your representatives that we will get full refund however inspite of filing TDR on 2nd June, we haven’t received the refund or heard from you guys

Please confirm when we will get refund for this ticket.

Regards,
Sher Singh

Sir,
I wish to inform you that insufficient bedding is carried in garib rath. Therefore it is upto the attendent whom to provide bedding and whom not to. Some passengers therefore are left without bedding. It is therefore requested that sufficient bedding be carried in garib rath trains and everyone gets the same on payment be ensured. My pnr no.[protected]. Traveled by nagpur pune garib rath on 11/8/17 g 12 coach

Thank you

Dear IR, I have noticed that after GST implementation, break journey and circular journey are discontinued. Neither government nor railway advertise this thing, why. It is stated that due to gst technical reason it is discontinued. I as a common man strongly condemn​ this move. How can raise this issue to prime minister. At least citizen has right to know what bad effect are of gst. Tks. Rajeev Singhvi

Dear sir/mam
I cancelled my rail journey ticket on feb.24, 2017 which was issued against
swipe machine during demonetization.
it is assured by clerk that the refund will come directly to your account.
i did many request mail to concern rail authorities but couldn't get my refund back till today.
i am worried about my refund money rs. 1780/-
details--
ticket booking date-31.01.2017
cancellation date-- 24/02/2017
PNR NO.[protected]
train no-18206 Nautanwa Express.
booking station- raigarh
journey station- pratapgarh to bilaspur

Sir,

I have booked a Railway Signalling item"NDT Fuse" from railway parcel booking office at Patna. The material has booked from Patna to Mathura Jn having RR No. [protected] on 16-Feb-17. The material is packed in 03 boxes at Patna office but at Mathura Jn I have received only 02 boxes of material. The parcel officer said that only 02 boxes has been unloaded at Mathura Jn and no further information of 01 box is available on website as well as at parcel office. I have tried to search at Mathura Jn but did not find the box. I have tried to file a complain on the number provided on Parcel India website but they have told me to put a complain in Mathura. I have further tried to complain at Mathura but they are telling to put a complain at Patna Parcel office. After so many effort I'm unable to locate the exact position of the material. For your information I'm attaching the RR copy along with the current status of material on website. So I request you to kindly look into this matter and do the needful so that the material can be retrieved.

I am working as a sub inspector of government railway police in telangana state ❨ mancherial, railway police station❩. I have registered a case against a person under section of ndps act and seized 4kgs of ganja on 2nd august 2017.in this act seizure panchanama should get conducted in presence of a gazetted officer. On that day local gazetted officers were not available at mancherial area. So i opted rly doctor of bellampally named m. Naveen. I have contacted him on phone, he accepted to do panchanama and advised me to send a requisition letter by hand. I have sent a letter by two constables on bike to bellampally which is about 22kms far. But he rejected the letter and used unusual language and replied that he is not willing to do panchanama and challenged me to take any kind of action which will fetch him nothing. I requested him for much time to be a part of controlling drug activities but he did not consider my words. With disappointment my constables returned to police station.

Then i have sent a requisition letter to ramagundam rly doctor named deepa, but we faced the same problem. Both doctors didn't even touch my requisition letter, the whole day of my service on a case has been ruined where i have faced troublesome to answer my seniors. And these kind of irresponsive replies are repeatedly happening with the doctors.
These doctors area comes under my rly police station jurisdiction that's why i opted them.
Sir, we all are working together for our country, we have to bound to law. Without the support of other departments we can't prevent illegal drugs transportation.
Sir, please take necessary action on the above two doctors who are not responsive towards govt. Duties.
Thanking you.